Hoteller i Memphis i nærheden af South Memphis

When we arrived at 11:30pm, we were told that there were no more non-smoking rooms available. My son has asthma, so that wouldn't work. We sat in the lobby to begin to make other arrangements, but the clerk (who had obviously been in a bad mood when we arrived) said she would juggle some things to find a room. Don't know why her sudden change of heart, but we were exhausted from driving, so it worked out for us. We called for a cot - traveling with three kids and one is 13 and all three don't fit in a double bed. It took two hours and several phone calls to be told that there were no cots and we had to go down to the front desk to fetch a second blanket. The hotel was ok, nothing special and certainly not worth the price tag. We were surprised to see that the part of town didn't seem very safe - but they did have gated parking. If you need a place to rest, this will do. But if you're looking for customer service, cleanliness, and value - move on.

Room was clean Location sucks,

This hotel is ghetto. The door to the bathroom almost hit the toilet. They've obviously done some renovations, but it's not helping; you can tell it is old, old, old.

Location was good as airport was close and to downtown took only a 10-15 minute drive. Rooms had been renovated with beds and pillows in good shape. Was expecting more noise from proximity to airport and open central area, but it wasn't bad. Bathroom was lacking as it was small and there was no hot water on one morning of our stay (granted 90% of guests were there for the Liberty Bowl and had the same timeline). None of the side doors unlocked with room keys.

Could walk to Graceland and felt safe leaving our car at the hotel for the day. Very secure parking lot. Rooms are small but clean. Desk clerk at check-in was confused as to how to deal with a Kayak booking. He kept insisting that I needed some sort of voucher. Finally sorted it out. Went to breakfast an hour before they were supposed to close only to find they'd run out of food. And at checkout, the single employee at the desk was too busy selling upgrade packages than to notice the increasingly long line.

Hotel was a good value for one night but in general it was an antiquated hotel. Location of was in a poorer area of Memphis, though it was easy access to the highways and downtown. Hotel needs some updates.

Near The center of The city It's notte clean

The bed was comfortable Almost everything. Flat screen tvs were avertised not 15 inch old school tvs

Place was a dump. I was told to check the room to make sure it was clean. Over an hour check in time. Dirty bathroom. Thank goodness I brought a blanket and pillow in the car because I did not feel comfortable sleeping on the bed. They consistently tried to blame old management but it is the new management/owners that are terrible. If the new managers are better than the old managers, I could not fathom what that would look like. The place is unlivable and should be reported to the an authoritative agency that manages whether a place is suitable to stay in.

When we arrived they told us they just didn't have our reservation and that there was no solution because not only did they not receive our reservation because of some online reservation problems but they also were way overbooked. They were unprofessional. End of story.

Staff was awesome. No restaurant or bar. Exercise room with only one machine working. We were told our reservation was not on file. They did however offer a price better than the online booking price.

Great location We booked a non-smoking single queen room for one night along our road trip. As soon as we entered the room, it reaked of smoke. There were stains on the kitchenette counters, visible debris all over the floor, something sticky on the wall near the refrigerator and what appeared to be weed on the floor near the bedside end table. It was disgusting. Spend an extra $30 and stay at the Sheraton or Graceland Guesthouse.

Nothing as we canceled because NO shuttle early enough to catch our flight & the bedbug review The fact that shuttle runs at 0700 so we canceled because our flight left at 0600 we rebooked at Marriott as their shuttle runs 24/7 every 1/2 hour + restaurent & no bedbugs

It was close to the airport.

This hotel has a lot of character. Don't bring your kids :)

The bed was very comfortable. The room was tolerable. The ladies at the front desk where very nice. The walls in the room were filthy, and the bedspreads were filthy as well. There seem to be a party going on in the room next to me, lots of noise. In the middle of the night someone beat on my door, waking me.

Price. Dirty,dirt left over from other customers.Furniture dirty and sticky,some garbage food left from somebody before.Windows very dirty like nobody them clean for years.

This has to be the worst hotel that I've ever stayed in. The room was filthy. The carpet needs to be changed. The furniture is old and very scratched. The dresser has handles missing and hanging off of the drawers. The shower curtain was mildewed. The room needs to be painted and the beds are terrible.

A classic case of deferred maintenence gone amok. Bed poor,inconvenient for airport travel, no food or stores close. Stay home befor you stay here

Styed here on the way to Florida and again on the trip back. The first room was very impressive. It was clean and the bed was very comfortable. Great value overall. The second night we stayed here we had a room on the upper level. It looked really nice when we first walked in. One King bed and a pull out couch we did not expect. However, on closer inspection the couch was really dirty and had lots of popcorn and peanuts under the cushions. The room had not been properly cleaned.