Hoteller i Memphis i nærheden af South Memphis

The entire facility was very nice. The beds and the bedding was very comfortable. There were several things that made this stay not rank in the good or excellent range as advertised. Housekeeping came at 6pm to clean our room. The toilet flusher worked but was almost broken. The cable didn't work in the first room we checked into. They charge $10 per day for parking, which is understandable but the key procedure to get in and out of the parking lots was never explained and was confusing, I had to use charge to my credit card to get out one time. I could have gotten the room a lot cheaper booking online instead of Expedia.

This was the dirtiest most unfriendly hotel I have EVER stayed in. The front desk acted as though it was a bother for us to stay in their hotel. Sheets were dirty on the bed. Given a room that already had guests in it!

Nothing! The towels had a smell like they didn't have enough laundry detergent to properly clean the towels. The housekeeper saw me vacuum my room and did not take the initiative to say '' I will get that''. We did let the front desk know about it, plus i have a video of me vacuuming my room

When we arrived at 11:30pm, we were told that there were no more non-smoking rooms available. My son has asthma, so that wouldn't work. We sat in the lobby to begin to make other arrangements, but the clerk (who had obviously been in a bad mood when we arrived) said she would juggle some things to find a room. Don't know why her sudden change of heart, but we were exhausted from driving, so it worked out for us. We called for a cot - traveling with three kids and one is 13 and all three don't fit in a double bed. It took two hours and several phone calls to be told that there were no cots and we had to go down to the front desk to fetch a second blanket. The hotel was ok, nothing special and certainly not worth the price tag. We were surprised to see that the part of town didn't seem very safe - but they did have gated parking. If you need a place to rest, this will do. But if you're looking for customer service, cleanliness, and value - move on.

Room was clean Location sucks,

Location was good as airport was close and to downtown took only a 10-15 minute drive. Rooms had been renovated with beds and pillows in good shape. Was expecting more noise from proximity to airport and open central area, but it wasn't bad. Bathroom was lacking as it was small and there was no hot water on one morning of our stay (granted 90% of guests were there for the Liberty Bowl and had the same timeline). None of the side doors unlocked with room keys.

No hot water in my room. Had to go between two rooms to take a shower because there was not another room available equivalent to what I booked. Water was turned off two days for repair work. Bad stay

Staff was awesome. No restaurant or bar. Exercise room with only one machine working. We were told our reservation was not on file. They did however offer a price better than the online booking price.

When we arrived they told us they just didn't have our reservation and that there was no solution because not only did they not receive our reservation because of some online reservation problems but they also were way overbooked. They were unprofessional. End of story.

Nothing Bad location. Dirty. Unsafe. Awful..awful..awful

The bed was comfortable Almost everything. Flat screen tvs were avertised not 15 inch old school tvs

Breakfast I arrived around 8pm. White and black trash was hanging outside, some blasting music in the car. I luckily got a room on the other side overlooking the pool. When I walked in the toilet was running, the fridge buzzing and there was coin change on the desk. The bed was ok besides cigarette burns in the sheets. I Unplugged the fridge and tried to close the bathroom door for the noise but it didn't close. I did NOT get any sleep because the room next door had the TV on max sound until 6am. Also woke up from orgasm noises. I was wearing rubber professional construction work ear plugs (not the spongy ones) and still couldn't sleep from all this. The worst ever. The fitness center has a thread mill, cross trainer and a lift machine that is so old it is a safety hazard.

Great location We booked a non-smoking single queen room for one night along our road trip. As soon as we entered the room, it reaked of smoke. There were stains on the kitchenette counters, visible debris all over the floor, something sticky on the wall near the refrigerator and what appeared to be weed on the floor near the bedside end table. It was disgusting. Spend an extra $30 and stay at the Sheraton or Graceland Guesthouse.

incorrectly charged my card FOR 2 DIFFERENT PROBLEMS. we had roaches in our room and in the hallways of the hotel. we had to bring our towels down to the front desk for replacement towels. they did not come and clean our room on either days of our 2 night stay. oh and the back doors were broken so we had to walk all the way around to get to our room.

Nothing as we canceled because NO shuttle early enough to catch our flight & the bedbug review The fact that shuttle runs at 0700 so we canceled because our flight left at 0600 we rebooked at Marriott as their shuttle runs 24/7 every 1/2 hour + restaurent & no bedbugs

It was close to the airport.

This hotel has a lot of character. Don't bring your kids :)

The bed was very comfortable. The room was tolerable. The ladies at the front desk where very nice. The walls in the room were filthy, and the bedspreads were filthy as well. There seem to be a party going on in the room next to me, lots of noise. In the middle of the night someone beat on my door, waking me.

This guest did not leave comments about this hotel.

Price. Dirty,dirt left over from other customers.Furniture dirty and sticky,some garbage food left from somebody before.Windows very dirty like nobody them clean for years.

I stayed one night. It was not clean. There was a leak in the bathroom right on top of the bathtub. So, I didn't take a shower in the morning. The breakfast was cereal, Milk, coffee. and some orange drink (not real juice). If money is an issue for you and you have to stay for a short while, this might be OK.

The wind must have shifted after we checked in.. Airplane takeoffs became noticable after 10pm,,, very very noisy.

This hotel is in the middle of the worst crime-ridden neighborhood in Memphis. The bed was as old as my grandmother and the mattress wobbled like a trampoline. I honestly felt afraid for my safety here, especially after dark. We booked for three nights but only stayed one. Do NOT stay here unless it's a last resort.

FirstNight King sized roomWas very clean & very nice employees Nasty pool frogs so loud didn't sleep much on firstNight so got different room was dirty