Montego Bay Hoteller

The place very wonderful overall, the staff are super n fun! The service given is beautiful, yet at times scripted in their response, but seeing new faces continuely may get old! At times the buffet line was lacking... But understandable! The lack of the finer wines n liquor was sad, I would have paid for the higher quality of spirits if offered! The hassle to extend my stay by two days was a hassle at the front desk, yet online was easy to do, seemed odd. Free shuttle services to the airport would be nice for overall care of your customers

The staff was friendly and accommodating. The rooms were clean and comfortable and housekeeping was great. The beach on the east side of the resort doesn't have as many kids, which was a plus since we were a couple only. Not enough food options. The buffet restaurant was ok for breakfast, but not for dinner. Very odd combinations of food. They need at least another restaurant for more variation. The beach is not huge and the sand is really odd. It's very firm and the beach has a lot of seaweed, which is not the hotel's problem, just a data point.

Those were the nicest people I have ever met on a vacation! The place was just dreamy and yet fun and the food was outstanding. Didn't get to go to the club but I enjoyed the shows. Some were a little hokey, but they tried to give a little something for the adult and the children. Very good with the kids! Exercise programs were great...I did a power walk which was really a power walk through half of the golf course and a spinning class class and water aerobics....which taught me some lessons to use use in other places. Even the servers were entertaining (Omelet man and stir fry grill.) in my room I got te sunrises everyday. And from various location you could see spectacular sunsets as well. I am definitely coming back and telling everyone. I also believe the stay to be a great deal for all that is included. I loved the water slide and lazy river too. The beach was very nice too! they are expanding the beach area and adding to the facility. Now the beach was nice to me! But we went to Doctor's Cave beach too and OMG! That was the clearest water I have ever seen! It was spectacular. The Hilton's beach cannot compare to this one. I believe the Doctors Cave is a natural beach, while the Hilton is man made.....the difference is clear. They were doing some construction while we were on the beach. That was noisy, but didn't take away my enjoyment. The one of the elevators was broken most of the time we were there which was to me the most annoying thing because it took a longer than normal time to go upstairs and get back down.

Fantastic services staff and the food and entertainment was excellent. Saff, food, service

This was our second vacation at the Hilton Rose Hall and we were pleasantly surprised to see all the improvements to the facilities. Within the last 6 months they added new balconies to all the rooms, a new beachside restaurant, approximately half mile of additional beach, and appear extending 100 feet into the ocean with a beautiful view of the hotel. Our first trip was with our two children but we decided to return alone for our second trip. Due to the recent expansion, the resort never appeared to be crowded. Since most of the families stayed close to v lazy river pool, the other pool always seemed very quiet and relaxing. We even had a chance to speak to the manager within the next year or two. Can't wait to return with my children.

I loved the location , the view and the staff were very friendly. The food and drinks were excellent. I didn't like how close the rooms were to each other. Every night my boyfriend and I heard Baby crying all night. Also I would have like to seen more tours available.

Hot tub with falls was quite interesting There was no freezer in mini fridge. Ackee and saltfish should be available for breakfast daily

While we were staying at this resort our room was cleaned every day. Food, drink, gym, games, entertainments with live music were excellent, super Oceanview from our room. I recommend this place to everyone.

There were not enough fitness classes

The courtesy of the staff. Seems very natural and not staged or rehearsed. From the heart.

The manager Ms. Maxwell is the best. If there was an issue, she personally address it ito your satisfaction.. It took some time before our rooms were ready. However, the manager took care of the issue. We were 200 percent satisfied and the entire stay was

The opportunity to cook my own meals. Fiod is very expensive in the heart of mobay soo cooking make it cheaper and easier.Secondly , you have acess to both roads making travelling a breeze. The bell guy Chris is awesome. Make you want to returned. He gives 100%hospitality . House keeping, she was very lazy.

my wife and I like hotel hopping we visit the Riu in ocho rios , and the jamaica grand only the riu came closed the Iberostar suite is the best.

Loved staying at the Iberostar. The staff was super nice, the rooms were fairly large and very clean, food was good, there was a lot of entertainment and things to do. Our brother in law went to Montevideo Bay last summer and stayed at the Sandles and paid a lot more than we did for the same ammenities and same star rating. We can't wait to go back!!

My husband and I stayed at the Rose Hall Suites April 25- May 1, 2012. We have been to Cancun several times, and other parts of Mexico. This was by far our favorite trip!! Other than 1 flight delay and a little bit of rain- we had NO PROBLEMS at all. The resort was excellent, beautiful grounds, great food, great people, the beach was beautiful. We had a great time and really enjoyed every minute of our vacation. We will definitely go back!! Take advantage of the free snorkeling at the resort- we went every day and saw a TON of fish, lobsters, rays, crabs, etc. The free snorkeling gear is only good for an hour a day :(- we would have gone for much longer, if available, but next time we will take our own. We reserved the shuttle for the hotel from the airport before our departure and it all ran smoothly, and very affordable! We had a great time and I would recommend this resort to anyone.

This resort was everything we expected from a fine hotel. Everyone on their staff was courteous and helpful, they couldn't do enough for you. Excellent room, clean, non-smoking, and all the amenities you would expect. Great food, lots of activities during the day if you wish to participate, live shows every night in the theater. We will definitely be going back.

beautifull hotel, pleasant staff would definately go back

The staff was very helpful and tried to do whatever you asked. The a la carte restuarants need improvement. The service was slow and they are only partial a la carte. The Japanese restuarant rushed our group out before we could get dessert.

This all inclusive vacation package was by far the best trip ever. The booking was very easy to do over the internet and all we had to do was pack and wait till departure day. After a great flight it was refreshing to find the hotel was only a short distance from the airport and with the expidated check in we were relaxing and on the beach in no time. Our room left nothing to be desired: well appointed, clean, very comfortable bed and pillows, stocked mini bar with an awesome ocean view. By the second day we already knew we were headed for putting on a few extra pounds due to fact that the food was wonderful. Aside from the nightly filet mignon and lobster I enjoyed the selection of local fare which was unique and quite tasty. The staff was so accomodating, always smiling and asking if we were enjoying ourselves or needed anything. We would book this same vacation again and are already planning it.

the hotel staff was well above friendly they all worked hard never stopped working always wanted to help you in any way the best resort i ever stayed at the best assocates ever they had a sewage leak at spa every day you had to walk by it to get to everthing at resort the smell was very bad!!!!!!!!!!!!!!!!!!!! you walk by to go eat 5 times aday smell bad!!!!!!!!!!!!!!!!!!! all 6 days and nights jerry barron stayed 8 -28 to 9-3