Nyrenoveret hotel med særdeles høj standard. Morgenmaden er efter italienske forhold overvældende, og lokalet hvori det foregår emmer af historik og storhed. Alt var OK. Kommer du i bil kan du læsse dine kufferter af men ikke parkere udenfor. Hotellet tilbyder en parking valet service for EUR 25 per døgn eller du kan finde en offentlig P-plads i nærheden til EUR 1 i timen - hvis du er heldig.
God og spændende atmosfære og historie Udskiftningen ved morgenbuffeten kunne være hurtigere
Morgenmaden var super. Værelserne pæne og dejlig store, med morgenkåber og tøfler. Alt i alt et super lækkert hotel, som helt klart er anbefalelsesværdigt.
godt værelse - virkelig perfekt behandling af os fra personalet ved skranket virker noget nedslidt og vedligeholdelsen er ikke optimal
Central location, safety there was sand on the the floor in our room during all 3 days we stayed there
That you can reach a lot of the highlights of Palermo in some minutes without car or bus. breakfast was too poor
convenient location no wifi. internet service provided in hotel lobby was very slow. no mini bar in room.
They had a private parking garage, double glazed windows which helped with the street noise, and they were a short block off the main street. Staff did not understand limited winter hours of local jump on and off bus that she sold me and consequently it was a useless 20 Euro expenditure.
Location, room size, price Staff not always available, breakfast at adjacent cafe was only one pastry and one coffee (i.e. minimal)
Its proximity to the Teatro Massimo
We travel usually by trains, buses and public transport so the location of the hotel was convenient for us. Our room (No.212) was clean and quiet. Staff was very friendly - our special thanks to Vito. No disadvantages from our point of view.
quaint and friendly. good value.
Excellent staff. Exactly as described. Very convenient. Breakfast was smaller than other hotels but having custom cappuccino complely made up for any other shortcoming.
Rigtig godt hotel med central beliggenhed. God stor morgenmadsbuffet. Gratis parkeringsmuligheder i hotellets egen gård.
Imødekommende og effektivt personale både i reception og i morgenmadsrestauranten. Et perfekt sted at bo i Palermo. Tilkøb af parkering yderst nødvendig. Hver eftermiddag/aften voldsom støj, bulder og brag fra nabohuset, der viste sig at huse en biograf! Vinduer dårligt isolerede. Lidt overraskende, pudsig indgang til hotellet, i kælderniveau, med mange - lave - trappetrin.
Det flotte interiør og den fine vedligeholdelse Det kneb lidt med morgenmmadsservicen. Ofte manglede nogle af tingene såsom æg , bacon, ost. Disse ting blev dog efterhånden sat frem igen, men burde have været tilstede hele tiden
Meget centralt beliggende med en utrolig god service og fri parkering
Ligger dejligt centralt I Palermo, I gå afstand fra de fleste attraktioner. Ej heller langt fra lækre spisesteder og shoppinggader I korte afstande fra hotellet.Værelset vi havde var meget stort og havde alt! Parkering er meget svært at opnå for alle, det lykkedes dog for os at få den sidste plads. Men ikke alle andre gæster var så heldige som os.
Beautiful roof terrace, room was comfortable and bigger than expected. Bath was dirty and shower pressure was very weak.
Nice room. Not very big with nice terrace. Very good breakfast. Globally a beautiful classic hotel. Thw water wasn't draining away in the shower. Some ventilation problem in the room.
Central location in the old town of the city. Very nice reception desk staff.
The ambience and location of the hotel. Staff were very helpful, especially the bar staff. We loved our stay there; it was one of the best hotels we stayed in during three weeks' travel around Italy. The water pressure in our shower on the 4th was inadequate.
Staff at desk. Very inpolite and unhelpful.
Friendly helpful staff. Convenient central location
convenience & comfort
The location was excellent for sightseeing. The hotel was quite beautiful and the breakfast was very good. The staff was not particularly helpful or friendly. The hotel was attractive but not particularly enticing or comfortable. Our room was substandard dark and dreary.
Breakfast ! We have a ruine house front of the windows...!!
The balconies they have in each room. A nice break. The rooms were basic, good but not wow. The breakfast was pretty unimpressive!
Food was okay. Staff were very helpful when our dates changed at both ends of our trip due to fog in London and Alitalia strike. Restaurant flooded when it rained. Rooms were outside, so got wet going into hotel and paths flooded. TV only Italian, no Sky as advertised except Italian films. Location was poor.
Hotel's location is not the best, although the bus connection to the town is very good.
very friendly people + good location the rooms were very old and not renovated - the furniture and bathroom could be refurbished
I liked the surounding, nice garden around.
Large room for 4 persons, children had their own part. Garden was gorgious in the morning Breakfast served in a blind room in the pavement. Such a pity given the garden.
Food very good and room outstanding No
We enjoyed everything,the hotel,the staff is excellent.
You have a beautiful restaurant. With a good selection of quality food at modest prices.
We (family of 3 people) stayed in the hotel 6 nights in the beginning of Sept 2010. Park and the premises of the hotel are pretty nice. Personnel is English speaking. Good location: between city center and Mondello beach. Car parking place is good. Rooms and furniture are old. I the room we found 4 technical problems during 5 first minutes of accomodation. Breakfast is shame for Italy. The hotel area located within a block of tall usual buildings and view around is nightmare. Hotel complex is neighbouring or having some villa where during 3 evenings were held different parties crowded with guests and live music which sounded till 1:00 a.m.
Space in rooms, Free Parking was not available as advertised
Service, beliggenhed og værelse Nej
Hotellet ligger centralt i Palermo, værelserne er store og personalet meget hjælpsomt da vi vendte tilbage til palermo fik vi et værelse der vendte ind mod en meget smal gård, det vvar ubehageligt pga. luftmangel
At det var et smukt gammelt hotel i oprindelig siciliansk arkitektur. Værelser med marmorgulve og højt til loftet, rent og behageligt. Der var fri adgang til internettet. Fin gammeldags elevator med gitterdør, venligt personale. Meget lille (for lille) morgenmåltid. Beliggenheden tæt på banegård og den indre by er værdifuld. Internetadgang til mere end én person ad gangen
Personalet i den døgnåbne reception var meget hjæpsomt og talte godt engelsk. Morgenmadsbuffeten efter sydlandske forhold og prisen udmærket. Bedre plads i morgenmadsrestauranten end det ofte ses på bilige hoteller. Også altaner der og på værelset. God beliggenhed i den historiske del af Palermo nær Hovedbanegården, rutebiler og lufthavnsbusser. Der er elevator til receptionen på 4.sal, men ikke til vort værelse på . sal, som man normalt skal nå via en "indvendig" trappe. Da vi ankom med vore kufferter, blev en dør ud til trappeopgangen dog låst op, så vi kunne køre kufferterne op til 5. sal med elevatoren. Der er en del trafikstøj fra Via Roma, så det er bedst at have værelse ud til sidegaden. ( Der er også værelser , der har vindue til lysskakt, men jeg ved ikke, om de udbydes på denne hjemmeside )
Fint. God beliggenhed. Der er hvad der skal være. Hjælpsomt personale. Vi skulle dog lige blive enige om hvornår airconditionen skulle være tændt.Morgenmaden kunne være bedre.
The staff were very friendly. This did not appear to be a 4* hotel. The bar had tablecloths and was not welcoming. The restaurant shut at 21:00 hrs. We moved out after two nights because of the loud banging of water pipes in the ceiling vent of the bathroom from about 22:00 hrs - 01:00 hrs and which started again at 05:30 hrs. Other guests we spoke to on the 5th floor had the same problem. Happily, the hotel did not charge us a cancellation fee and appeared to be aware there was a problem with the plumbing. The sea view was over the docks with noisy ferries and not at all what we expected. This is a convenience hotel and ideal for people travelling by boat.
It is situated just opposite the dock of the ferries we arrived on. The hotel staff was very forthcoming. The hotel restaurant on the top floor gives a superb view of the harbour. We had a spacious 4 bed room.
Not a lot but the staff were very good and could not do enough for us. The decor is tired and needs brightening up. The room windows were filthy. The restaurant served Sea Bass with bones in it and the scales mixed with the fish. At breakfast we were expected to drink poor quality orange juice out of plastic beakersand in the room only cheap plastic beakers are provided instead of glasses which is poor for this standard of hotel.
The room was clean The air condition was very noisy and didn't work properly.
Location Surprisingly poor breakfast buffet
very good situated, down town it looks like they where trying to save some money with taking out the air-condition all the time, in the middle of night, in the midst of the day and so on, when complaint, it was ok. for some hours, but then started again...
Though the rooms are basic the view of the maritime port from the roof terrace was very enjoyable. Breakfast was good and the staff were friendly.
location of the hotel is comfortable for me to go for the event and city trip
No free Internet use
Really nice view from the breakfast - terrace on the port. Great value for money if you consider that it's a 4* hotel. It looks that the hotel was 30 years ago probably almost 5*, nowadays it's great value for money. I have no special complaints. No parking though.
it was directly in the center of whats considered to be the safer area close to most everything and more important - the airport bus the only thing i didn't like is they don't make decent coffee or have eggs or cheese with their continental breakfast
Friendly and helpful staff, spacy rooms (the ones at the corners of the building), very good location in Palermo to reach all parts of the city. Internet WiFi (to be paid extra but at a reasonable rate) was during the daytime in overload, frequent disconnetings. Better get a room close to the lift (here it works better)
Nothing 1. Front desk guys lacked customer service skills. They were rude and unwelcoming. 2. Overall appearance of hotel looks old and dirty. It would benefit from major renovations. The furnishings, fixtures and decor were outdated, the bed was uncomfortable. the bed spread looked old and dinghy. 3. Thank goodness we stayed only 1 night.
price and location The breakfast was poor which is "normal" at most cheap italian hotels.
Friendly and helpful staff, great location, very good facilities.
The hotel is excellent and in a prime location
Location Street outside a bit noisy
Location, Breakfast, Comfort We had a problem with the air conditioning. We had to keep asking them to turn it down in our room - which they can control - however every morning it was back up to 26c. Also if your room is located on the ground floor the noise from the street is atrocious- I know this is a large city, however no attemps to mask the noise were made. This is not a 5 star, at best it is a 3 - 4 star hotel
Central location; comfortable rooms
exceptionally good service (including handling a complicated change of booking); superb health/beauty centre; large and comfortable room; delicious breakfast; great location (close to airport bus and range of restaurants, bars, cafes) - all round one of the best hotels I've stayed in.
The staff was wonderful and very helpful. The rooms were very clean and comfortable.
Location We were early in the season so lot not yet open, e.g. roof bar
very well situated in central Palermo; helpful staff; worthy of 5 stars.
The staff was exceptionally helpful. When we ran into a problem with our atm card some days after we checked out, the staff went far out of their way to help make facilities available to help us sort out the problem. I would never choose a different hotel in Palermo. It'll always be the gh Wagner.
The room was quite nice, with good air-condition. Hotel located in a quiet street, but close to main street and in nice walking distance to restaurants etc. Free Wi-Fi that worked well.
Reasonably high standards and located in the citycentre close to main amenities. Palermo is a beautiful city that deserves a weekend. Hotel accessible 24/7.
Convenient situation and position on quiet attractive square very welcome in such a busy, noisy city. No drawers or shelves for clothes. Room rather cramped.
Very big and clean room with massive balcony
Very handy to walk to sights in Palermo and restaurants in the evening.
The staff was very pleasant and helpful. The hotel was well-located for touring the city. Our room was without a window to the outside.
central location in palermo, helpful staff eager to arrange practical parking in not too easy palermo we took a non-standard room (could have been sub standard in size or in inward location in the building, and was both). In my opinion as a construction engineer the room was essentially a fire trap, as the only window was half-person sized, and iron-barred.
Best location for sight seeing. The restaurant was excellent. They had a wifi access, but I could not get connected for some reason. The hotel staff said it was something wrong with my PC or sofrware. It could have been helpful if there is some kind of written instruction.
After booking at an already competitive rate, I was delighted to get an upgrade (late August, city centres in Italy are devoid of italians/business travellers so hotels have more availability) and it was a room at the back so very quiet and overlooking the roof of a big church and just wonderful. Their restaurant was also the one which served us the best meal of the whole week in Sicily and the staff were helpful with choices of wine and food. Hotel staff also recommended us a local car rental which proved in turn to be very competitively priced and helpful too. Oh and it couldn't have been more central. It is spread over 2 buildings so there was a slightly roundabout route to our room but that was not a problem.
I like its central location, its parking service, and its looks. Maybe the lack of light in our room.
The room was beautiful though absolutely no view.Bathroom was like a spa. Sheets and bed were wonderful. Decor was far more elegant than expected. Spa also is beautiful. Need more staff at night and during the summer. They were overworked and it led to an extremely slow resolution of problems with the internet and phone etc. The houseman was delivering room service and getting parked cars. It was
very nice hotel, the staff was friendly, attentive and helpful especially in breakfast room, the outstanding reasturant. very spacious bathroom. double room was not enough spacious
The staff were extremely helpful at Quintocanto. Alitalia lost our bags and the hotel staff tracked them down for us and made sure they were there before our departure (trust me, it didn't look promising). In the meantime, my wife and I had an excuse to enjoy the shopping in the area and relaxed with an excellent massage in the spa. The prices are reasonable, the location is excellent, and the service is even better. We did not have a car, but I can imagine that parking in the area would be difficult.
In the bathroom, the shower was difficult to adjust (to turn on/off and temperature-wise) and there was a problem with the sink plug.
Relatively modern hotel in the middle of Palermo. Breakfast was great! No Tea or coffee available in the rooms, Resturant closed on our second night.
The Bye Bye Blues restaurant was absolutely outstanding and a wonderful surprise. We did not expect to find a restaurant of such a high standing in Palermo. Also being a coeliac I was very impressed to find that there was gluten free bread for me at breakfast and at dinner. Excellent service. Also the bathrooms were fabulous with magnificent large shower heads which gave the best shower. There is nothing negative that I could say about the hotel, staff or restaurant. I would definitely stay there again.
Great and very central location, clean and new both in the rooms and the common areas, tasteful and functional decoration (but not cold or without character). Good breakfast, at least for general Italian standards (that is, do not expect a huge buffet but it is also not the regular croissant - jam - coffee kind of minimal Italian breakfast). There was some construction noise, which we also saw in other reviews from September 2010, but thought would be over by our trip (which was mid-November). Unfortunately it was not the case. Having read about it on booking.com, we had requested a room away from the construction work when booking, but that did not happen. We understand from the hotell staff that it is from a neighbouring building so they do not have much control, but it would be good if they could speak to the neighbours and have the noise at least not before 10 am (it started at around 8.30).
Splendid view from the private balcony. The location in the very center of the city. Breakfast was served in the room. The bar should be open also in the evening.
Staff was excellent. The location for visiting tourist sights in Palermo is excellent. The entrance way, which is flight of stairs to the lobby, could be improved.
The whole experience was excellent ! The welcome and assistance was extremly helpful. Recommendations of restaurants were followed up by booking and taxi,restaurants recommended were excellence.Breakfast served in room of excellent coffee ,freshly made selection of small croissants, breads and pastries with jams and marmalades.Requests attended to quickly and efficiently.Wonderful,tradional hotel.
Located in central position, staff helpful and kind. Posizione centrale per visitare la città, staff gentile. Entrance on 1st floor wihtout elevator, wifi service does not reach all rooms, basic breakfast and served only on rooms. Entrata al primo piano senza ascensore; copertura wifi non arriva in tutte le stanze, breakfast basico e servito soltanto in stanza. Piu credibile come 3 e non 4 stelle come viene presentato.
The room, the view (from balcony). 4 star Hotel, and breakfast at the room? I do not think it should be like this, with 3 peaces of croissant.
I was totally disappointed in this hotel. They claim on Booking,com and in their literature to have free wi/fi internet throughout the hotel. This ia a bare-faced lie: they have no wi/fi.
I really liked the location. The staff was also lovely and helped me carry my bags up and down the stairs. The staff was very helpful in every way. The only thing I didn't like about this hotel was that it was always noisy. The rooms are not sound proof so you could hear everyone talking all the time. I had to use ear plugs to try and sleep.
The stay was wonderful due mostly to the exceptional customer service of John Luca and his female colleague at the front desk. We had an issue with the date of our booking and the hotel staff made us feel welcome and ensured that we had a room to stay in. The room was exceptionally clean and with a view of Teatro Massimo. They catered to our every need, from holding our luggage and providing excellent recommendations to offering a late check-out and scheduling a taxi to the airport. Highly recommend due to the excellent staff - they deserve a raise!
Situation, very central Staff, the hotel is very old and it needs some reforms.
Location is very good, close to the city center and to the main bus stop,on other hand it's very peacefull and calm.
Very helpful front office staff, very central
The biggest or rather the only plus of this hotel is the localisation. So, if this is important for you this choice is very good. Standard is poor, however, the renovated part looks better.
The attention I received
center of the town comfort food staff
De var løsningsorienterede, ved problemer med internet. Da dækningen af det trådløse net ikke var god nok tilbød de os et andet værelse i stedet. De bør få klaret dækningsproblemer ved det trådløse internet, da det vil blive en naturlig del af rejsendes behov at have netadgang. Gratis trådløst net vil være et godt salgsparameter for businesskunder og ferierende med egen minibærbare pc.