Front desk staff was very polite and helpful. Restaurant wasn't too pricey!! Food was great too! One of the maids was also extremely polite to us getting us more than enough fresh towels when we asked and offered us plenty of other things. Second time I've stayed here and I know I'll stay here again in the future when I come back to Nashville!! My only problem was our shower sprayed everywhere (outside of the tub) and got water onto the floor and outside the bathroom. Apparently started to leak into the room underneath us so while my friend was showering, a maintenance man came to our room and yelled at me. Basically saying, "how is your friend showering, because if it's pointed to the wall that will leak." To which my response was, "well shouldn't it not be leaking?" He was very rude and then he disappeared and I have not heard from him the rest of my stay.
Room was very dated (worn furniture) and did not feel particularly clean. Plus half of the treadmills/bikes were broken in the gym.
Location was good, room was clean, staff was great. Parking was a challenge, over all hotel could use some updates for the over all price.
Guest Care Staff at the Front Desk were great. Jonathan was really helpful and answered my questions immediately. The linen on bed had human hair in it which I pulled out. I went to the front desk to request more sheets. While I was changing the bed, I discovered that the mattress pad was filled with long hair. I did not bother to go back to the desk. I was tired and wanted to go to bed. I just used the new linen. There was also a empty soda bottle in the dresser drawer and 3 bottles of beer in the refrigerator. ( I presuming from the last guests). I'm usually not a picky customer but,I am giving up on Marriott. This is the second time I have been placed in a room that was very clean. (The first was in NYC). Thank you for allowing me to share.