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The rooms were nice. The receptionist was not bilingual and we had a hard time communicating. However, the next morning there was a bilingual person manning the front desk. They also have no elevator so toting your luggage can be cumbersome to the third floor.
Location. Hard to find on a narrow street, but right in the heart of the old town. Adaquate room, nicely appointed. Interior open-air courtyard was beautiful with old stone archways, had a castle-like feel. Not really. Parking was 100 metres away in a shopping centre parkade, but at 8 Euros/day it was cheap. And what do you expect in a two hundred year old downtown hotel?
Situation of the Hotel. We like the fact that the hotel is an 18 something years old building. The public spaces gave us a real feel of the age of the bulding and area where it's located. Overall, it was a good exeprience. No place to unload our luggages on the street. We had to park our car in a nearby shopping center and walk with our luggages on the street. The room itself was clean, the bed was good but it's a bit outdated and might require some refreshing.
Følte, at vi blev SET af personalet, der generelt var meget elskværdigt og hjælpsomt. Er vandt til overnatninger på Ibis hoteller, når vi kører til og fra vor ferieadresse nær Cassis, og dette var vort første ophold på et Novotel. Vi kunne klart opfatte den forskel i niveau, der berettiger den højere pris. Der var ikke noget, der gav anledning til utilfredshed - tværtimod.
Godt hotel med fin beliggenhed midt i byen
The room was very quiet and the beds were comfortable, so we were able to have a good night's sleep. The airport shuttle stopped close to the hotel. It was a bit far from the train and bus stations.
The room was bright and comfortable. The cleaner was pleasant and cooperative. The staff were helpful around the car in the garage. The breakfast was good. When we could not get to our car as planned the charge was deducted. Too many steps in the dining room, especially as we had to carry our hot drinks from the machine several times each breakfast, as the cups were so small. The garage was charged for, yet there was a lot of manoeuvring needed and one morning we couldn't get the car out as planned.
The lady at the reception was very friendly and helpful even offered to help us with our luggage from and to the car. The secure car parking. Wasn´t too keen on the location but it was ok for an overnight stay.
Very good location. Confortable room (big bedroom and bathroom). Very good price. The bed wasn't very confortable.
It is well positioned to see Nimes, good garage, nice staff. Breakfast was good. Renovation in progress should improve it even more. Plenty of nearby Restaurants and Bars. Price is about right. (Budget level) No Bar. Restaurant not open. Further renovation works in progress and needed. Heating in room.
Staff very helpful
The hotel owner manager was so friendly and accommodating and kind. He and his family gave us warm welcome and we would recommend staying with them without hesitation. The hotel is a short walk from the Arena, shopping central plaza etc. We walked everywhere, even back to train station with ease.
The staff was very friendly and helpful. The suite was spacious and well furnished. The bathroom was beautiful and very clean. The location is excellent. The matress of the bed was a bit too soft.
Clean, friendly excellent service.
Upgraded to suite
location, clean, a/c not for the price
The staff was helpful and the public areas of the hotel appeared clean and well lighted. The narrow street on which the hotel is situated makes loading / unloading difficult, especially as it has a fair amount of traffic for a one-way side street. The indoor parking down the block was convenient but the garage is very small and maneuvering a large car can be challenging. The immediate vicinity was a bit run down and certainly not a cheerful walking street, especially at night.
The owner and his family were lovely. They spoke english very well and even their tiny daughter said goodbye in english! It was a good location, comfortable and very quiet at night
Very friendly and helpful staff; very convenient location for us near the raliway station yet in a secluded street; excellent access to central Nimes
Location of hotel was good but that's about it. The hotel is over 30 years old and never refurbished. The toilet seats were once turquoise and repainted gold. The bathroom tile floor was dirty. Red velvet wallpaper and dark rooms. Hotel is overrated.