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Ulemper: We were cooped in a very small area before boarding and it was too hot and not enough seats.

Ulemper: Small legroom, hard backs of seats

Fordele: Good crew

Ulemper: Seats

Ulemper: Massive delay

Fordele: Good enough for price. Quite long boarding process.

Fordele: EasyJet are generally efficient and feel like they have the passenger in mind.

Ulemper: Not sitting cooped up in our seats waiting 45 minutes for a slot.

Ulemper: We were waiting in the bus for a very long time

Fordele: Crew was nice

Ulemper: Less line to check in

Fordele: Crew were good! Happy and cheerful

Ulemper: Seemingly late boarding meant a late take off

Fordele: Price was good

Ulemper: Marginally confusing online check in instructions. Gate attendant wasn’t helpful and tried to charge us 55 euro to check in. Everything is ala carte but I understood that when buying the ticket. Flight was more than 1 hr late. Gate attendant was rude and gave wrong information. Boarding process was not well managed. Made it to destination with bags.

Fordele: The legroom on the plane was good. The canin crew very friendly and service good. Flight was generally very comfortable.

Ulemper: The flight was delayed for over an hour which was difficult as we I’d a connecting flight to catch.

Fordele: Crew were great.

Ulemper: Again late boarding meant a late take off.

Fordele: Nothing

Ulemper: I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight

Ulemper: Food was not edible. Everything else was good.

Ulemper: The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals

Fordele: Crew was nice, flight was ontime

Ulemper: While boarding and before starting the engines there was no AC. Temperature was unpleasantly hot

Fordele: Amazing crew

Fordele: Great crew who tried to address my broken in seat entertainment.

Ulemper: My inseat entertainment could have worked.

Fordele: I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different

Ulemper: More snacks maybe lackerli

Ulemper: Only two options for dinner is very few options.

Fordele: Made up tons of time en route.

Ulemper: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.

Ulemper: Manglede en servering af kaffe/te

Ulemper: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.

Fordele: The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean.

Fordele: The crew is really welcoming

Ulemper: The seats are too narrow and a bit too hard

Fordele: No delay and nice staff

Fordele: The seat was a little uncomfortable but the crew were amazing.

Fordele: Crew was ok.

Ulemper: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

Ulemper: The

Fordele: For once the flight took off on time!

Ulemper: Seating was passable for a short flight. Seat allocation was random especially as the booking confirmation was done at the same time. Presumably this is now intentional so as to encourage you to pay the extra fee?

Ulemper: Comfort of the seats

Ulemper: 2t50m forsinket uden grund

Fordele: Nothing what so ever, not seen such a rude staff in my years of traveling. Totally no customer care

Ulemper: A bit more courtesy with passengers

Ulemper: I was unable to check in online (and I tried multiple times with multiple devices). I got the unhelpful message that I simply couldn’t “check-in at this time.” This left me thinking that I should keep trying. A more specific error message would be more helpful.

Fordele: plane was quit new and seats were comfy.

Ulemper: check in was a bit slow.

Fordele: Empty plane so I could switch to exit row. The other rows do not have enough room for someone 186cm tall

Ulemper: The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly.

Fordele: Easy to book

Ulemper: Nothing

Ulemper: If you EasyJet ever lands or boards on time I want to know about it. #LateJet

Fordele: Crew was nice and boarding was speedy

Ulemper: Late departure and late arrival.

Fordele: Crew was wonderful and welcoming!

Fordele: On time, no hassle.

Fordele: The crew was excellent.

Ulemper: The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade.

Fordele: Staff were friendly and seats in business were super comfortable.

Ulemper: Leg room

Ulemper: Facilities at gate 12 at Luton were non existent, plenty of money spent on departure lounge to get money out of people but gates were atrocious with no guidance, space or seats

Ulemper: One of the crew before boarding was trash.

Fordele: Boarding line looked long but it was quick and easy. Seats were more comfortable than other economical airlines. The flight was a short one so no food was needed although offered at cost, and for entertainment I had my music and a book.

Ulemper: If you EasyJet ever lands or boards on time I want to know about it. #LateJet

Fordele: On time departure, professional crew and comfortable seat for flight duration.

Ulemper: 30 min delay on arrival due to stand occupied by another easyJet aircraft.

Ulemper: It could have been on time

Fordele: Crew good and flight on time

Ulemper: Food options more for vegans.

Fordele: Friendly crew with a wide range of entertainment options

Ulemper: Smoother boarding. Was great once on board.

Fordele: Lufthansa crew very professional

Ulemper: More upgrade to be available

Fordele: Nothing

Ulemper: Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage.

Fordele: Everything

Ulemper: There was a delay of 2 hours when the boarding du

Fordele: Yes, the onboard crew did a great job.

Ulemper: Their crazy rules with “hand luggage” makes me nuts.

Ulemper: The seat space was cramped, I paid extra to reserve my seat but it doesn't do you any favours. The aeroplane was old and needed modernisation. It was lacking in basics like netting/storage on the back of the seat Infront. Budget airline is a budget airline I guess.

Fordele: No frills, but for a quick trip it was excellent. Lots of leg room

Fordele: Crew was very friendly. Seat a pretty comfortable.

Fordele: The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane.

Ulemper: Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?

Fordele: Great crew who tried to address my broken in seat entertainment.

Ulemper: My inseat entertainment could have worked.

Fordele: Good price, friendly stuff, no hiccups at all

Ulemper: If they can give us a glass of water

Fordele: Crew good and flight on time

Ulemper: Food options more for vegans.

Fordele: The crew were great. Explanations given and complementary drinks given due to delay caused by medical emergency. Managed to organise new crew and problem solve very quickly.

Ulemper: More leg room as the customer in front was rather large and the chair was pushed back from the weight

Ulemper: Easyjet should change their name 'Difficult jet' or 'Delayjet'

Ulemper: Better organization on the boarding process, i.e. separate lines for priority and normal.

Ulemper: Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again.

Fordele: On time departure

Ulemper: We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic.

Fordele: On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding

Ulemper: My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet.

Fordele: Crew was very courteous and helpful

Ulemper: More leg room

Ulemper: seat comfort

Ulemper: Seat comfort. Sore behind after 11hrs

Ulemper: The seat bottom was very uncomfortable and made my bum sore the rest of the day.

Fordele: Short flight

Ulemper: Give free water

Fordele: cheap

Ulemper: more cheap, hahaha

Ulemper: We were cooped in a very small area before boarding and it was too hot and not enough seats.

Fordele: The flight was cheap.

Ulemper: Flight was delayed over an hour because the pilot was late.