The stylish atmosphere and the professionalism of the staff.
mostly everything except food
great view of the park, quiet, great food, comfortable and close to the beach, very balanced architecture and colors the beach belonging to the resort had rocks compared to other beaches near by, if you are unlucky and get a room with street view ... you'll have noise and bad air ...
Professional staff (special thanks to the waitress Stefania K.). Variety of tasty food (an excellent idea to offer a special dinner meniu presenting traditional food of specific countries). During dinner time guests have to pay for all drinks (e.g. water, tea, juice) additionally - even with the paid half board. Hotel guests have also to pay for visit to saunas. These points were not mentioned in booking conditions.
I really enjoyed the quietness of this place and the good food. Yes...To buy the near empty land plot and make some parking places for the hotel clients.
The food was every day the same and by the end of our holiday we went in other places to eat. DO NOT GO TO THIS HOTEL. Bulgarians have no idea what client service means. They are rude and very unpolite. We reserved tennis courts and when going to play some other people were playing and our names were erased from the list with white paste. The guy probably got more money from them. We will never go there again. It is a SHAME for booking.com to have this hotel on its list. The hotel DOES NOT belong to RIU chain but it still is advertised as one. All staff was very rude since the beginning/ When getting to the hotel with our car the security told us in a very very umpolite manner that we can not park there. He didn't ask if we astayed in the hotel or not and he said he doesn't care where we find a parking place. When asking the manager why we can not park on the free spots she told us the security guy has already made some arrangements with some of the guests. All double rooms are facing a road with a huge traffic 24/7. When trying to pay for sunbeds the guy responsible with that told us that we can not take any sunbeds because they are all rented even though they were all empty. When asking the hotel how we can reserve them the answer was:you do not need a reservati
very clean,on the beach,not crowded.
wellness centre-location-staff-structure. you qouted euro 83-i paid euro93 due to apparant exchange rate!!!!
excellent food, friendly staff, nice ambiance and no things to worry at all poor internet connection available only in main lobby and payed
The beach is very close. The pools are perfect. I liked the daily sport programmes. The garden is beautiful, so many wonderful sculptures. The inside decoration is also nice. The hotel is in the silent (I mean more silent) part of the beach. I recommend it. The price does not include the safety deposit box in the room. There are not enough parking places. In the restaurant they did not like writing my invoice to the room, it seemed they preferred cash.
Pool and the size of the apartment. Stains on the linen and the restaurant/bar has karaoke/loud music every night until 12am so it is difficult to get to sleep before it finishes.
Nice big appartment that had everything we needed. Directions to the appartment complex were bad and when I phoned the girl was really unhelpful. Driving directions on the website really need to be improved.
nice hotel, good for families; nice pools, quiet, safe place, nice staff, full equiped big appartments
The confort, everything cheap,
the huge appartment far from the beach
The apartament and the facilities was very good
Silent, Suitable for couples, romantic, excelent location, just open the door and go to the see. excellennt!!!! Nothing.
Hotel has a private beach. Outside, the beach was quite crowded. Here was always free sunbed. Good breakfast, nice staff. Loud night bar on the street. Too bad for park view rooms.
superb hotel, highly reccomended
the relaxing atmosphere few people of the personnel
great roomservice power failure from 10pm till 4am
Hotellet ligger midt i Sunny Beach og langs stranden. Der er gå-afstand til byens centrum, butikker, supermarkeder, apotek, ol. Stort swimming pool ligger i gården, spa ved siden af receptionen, bar & restaurant på hotellet. Maden er meget ensartet, ingen ændring i menuen for morgenmad og aftensmad på 12 dage!! Hotellet var overbooket, og vi oplevet tit kø til aftensmad, snavsede borde (skifter ikke dug efter serien), manglende servietter, glas, kopper, bestik, osv. Værelserne er ok, men bor man på de nederste etager opleves meget larm, uanset om værelset er med hav- el. parkudsigt. Hotellet er delt i 3 afsnit: A, B og C. B-eren er den ældeste, og hermed også mere slidt: sengerne er dårligere, hårtører er gået i stykker, osv.
hotellet ligger perfekt lige ud til stranden. nej
Vi havde delvis havudsigt og personalet strakte sig langt/var servicemindede Lugten af våd hund på værelset og kvaliteten af morgenmaden
pets its allowed The room wasnt clean and a lot of ants , far away from the beach, the breakfast was very poor and very fat.
It was central. The poolarea.
staff, not far from beach, comfortable cleanlines of covers and towels
The room was big, clean. Good breakfast. Friendly staff.Had parking space in front of the hotel. Overall great value for money.
good value, brand new facilities, close to the center and beach. breakfast and dinner was good and rich. air condition in the room was not wrking, only white "garden" chairs and tables as furniture. No curtain in the shower. The area in front of of the hotel is not very clean and could be more well-kept
- kind staff, clean room, good service - noisy street
during my stay at Tia Maria Hotel I did enjoy the apartment I reserved, big rooms but not a view which I could like. I didn't like the meal, it was very poor. I didn't like the fact that the towels were changed at every 3 days and not dayly and that the cleaning personal was not so eficient.
good position, not very noisy, good breakfast unconfortable rooms, very dirty, for this price i got much much much better, i reccomend just as a last solution.
The hotel was very modern great atmosphere very clean pool area very relaxing.
The pictures are a trap. This is a big ressort with four hotels. Three faceless buildings plus one 'nice'. No infrastructure arround. There is nothing positive to tell, except the short distance to the party zone 'Cacao Beach'. Everything is cheap in its most negative meaning. Towels and sheets were dirty and spottet with??? one pillow was yellow from old sweat....when we claimed for it we got this answer: 'If you like to have clean and fancy cloth, than have your own with you'. Good that we stood only for a party weekend there. We will never book it again, promised!
the hotel was outside the centre but there was easy access into the centre via the bus stop right outside the hotel. it was very peaceful and relaxing. there was no eating facilities or any nightly entertainment.
The apartment is confortable, well equipated, with a nice balcon. The main pool are big enouth and there are a children pool too. It´s easy the acess to the beach and bus stop. it´s a excelent value for money.
1 - The Owner was very kind and Proactive 2 - The appartment was big enough, modern and in good overall status 3 - The location was ok 1 - Forced to pay the total amount the 1st day (!)and in cash. Credit cards not accepted. 2 - Very bad maintenance and assistance service: we have highlited some issues (water losses in the toilette and presence of insects in the appartement) and these did not get fixed for about 10 days.
The apartment we stayed in had everything, from a toaster and dishes, to a thing to put wet clothes and towels on. It was well equipped and we hod good value for our money.
good location,safe gated area, modern I could not make my payment in the hotel ,because they do not have system for credit card. I had to travel to find their head office. According to the website their is no charges for credit card but chrge was added to the payment. Sofa bed was very very very uncomfortable!!!!!
The location was good, close to the beach, pretty friendly staff who aqgreed in the end to give us another apartment since the first one we were given was next to the entrance (squeaking door) Difficult to find, couldn' t pay by credit card, a bar in the inner yard which functioned until 3, 4 A.M., pretty noisy, nobody came to clean the apartment, I have the feeling that there is a discriminatory approach towards Romanians who are given the worst apartments in the complex
I booked a studio and I had a pleasent surprise to know that it also has a bedroom. The pool was big, the water clean and not that cold. The room was fully equipped with cooking apparel, iron, ironing table, evan a bathtub, and that was a huge plus. There was no remote for the TV, but maybe I was supposed to ask for one... Other then that, we had no issues.
Nothing. Poor reception. I call days before arriving in Sun City to know if I could pay with Visa and they said yes. When i arrived there, they refused to charge me with the visa, I had to pay in cash. Very bad manners of the receptionist. there was nothing to clean the kitchen.
The garden with flowers, the pools (clean water), nice children playground, spacious apartments and balconies. They clean the rooms every four days, so you have to clean it your self.
Everything was as we expected, large rooms, clean, close to beach and to bus station, big and clean pool. It is not a hotel so towels and sheets are not changed as long as you stay there. Also there is security staff at the entrace of the complex. a few more pool lounge chairs will be great
The staff were friendly and the food was great. The room was modern and very clean. Overall a great place to stay.
Big family room, cleaned every day, towels changed too daily. Nice swimming pools with a water slide. Good quality food but could be more varied. First night we had a very noisy room (with a view to a busy road, a lot of traffic day and night), but they change it at request with a pool view room, that was just fine. Reception staff OK, like Nick or Teodor, but Christina could try a smile.
the hotel for bulgaria was one of the best over there and the food again by bulgarian standards was good the all inclusion deal for drinks coffees pizzas ice cream ect was excellent
The animation team is excellent, without them the whole hotel would be worth nothing. Eternal gratitude to them for the fun, they have shown us really excellent performances. The room was spacious and comfortable, the bathroom is demanding. In the common areas - restaurant, reception - was not, or only sometimes was the air conditioner turned on; before we selected the meal, we were perspiring. There was in the elevator 31 degrees. The ****- was not found anywhere, the dishes were in the oil, the Hungarian stomach doesn’t like it. The " food choice" has always been similar. We went to another hotel in Bulgaria, which is ***, but its restaurant - so the foods are also - by comparison, with many stars were better. Hardly anything we ate at the hotel, all inclusive price paid was a waste of money. The majority of staff - thanks for the exception – were apathetic, except for a waiter boy and except especially the animation team members! They were excellent!
The room was clean and ok, the breakfast good, very easy to go to the beach.Good choise.
The room was clean, the hotel is very close to the beach (100 m). It is a first line hotel regarding the distance from the beach. There is a supermarket next to it, so if you need anything you can go there to buy. The food was horrible. If one need to see what perseverance mean, one should check the breakfast at this hotel. The worst food and cans are bought and served there. I was smart enough not to use the half board system, but I saw what people were served for dinner - just pasta, rice, potatoes and don't think that they looked very nice or tasty. And if you want a sea view room, you must be joking - there is no sea view room because there is a very big hotel just in front of Marvel Hotel. So the sea view is actually the other hotel (Victoria Palace). All hotels in this area are very crowded, so you will just look one another from balconies.
the room cleanliness of the room
very central location, close to the beach with good facilities
We liked the attention given by the management. Chocolates on my birthday which were unexpected. Room upgrade and champagne because of our 30th Wedding Anniversary. Very good. The food was good but on occasions should have been hotter. Perhaps a selection of both cold and hot meals could be available.
Good location, excellent food, very nice stuff, fabulous view if you take the sea view room
The hotel was very well located, right on the beach and in the centre of the Sunny Beach area. Having the all-inclusive food and limited alcohol package was very good value (although the "wine" included could hardly be called that). Although the food was included and the selection on offer at the buffet restaurant was quite extensive, the food was generally quite bland and dull. Staff were sometimes (not always) a little rude or unhelpful, but that is unfortunately the standard in Bulgaria.
Our party of 3p stayed 5 night in lux apa 1. floor. Very good space and outlay, big super corner terrace facing pool and main street. Walking distance (20-30 min) to old Nessebar, and same to Sandy Beach center. Several supermarkets close by, also excellent restaurant in hotel and close by, though in late september much was closing down for season. Very pleasant and forthcoming staff. Breakfast above average continental. All in all: Good value for money, absolutely recommendable Some more kitchen equipment could do, for longer stays with a bit of self catering. Maybe a bit too close to main street traffic.
the size of the room and the overall aspect of the hotel few choices on the breakfast menu (only two tipes/ not on open bar)
big, spacy rooms, nice service and tasty breakfasts.
pool the noise of the street in the appartament
The hotel staff was very nice at all times, whether it was day or night. The cleanliness of the room was extremely good. The cleaning work outside at the hotel area and pool, was also remarkable good. The location of the hotel is good if you need some stilness during the night, for sleeping. My stay at Villa Maria Revas was amazing, and I am absolutely sure I will be back some day.
room selection of breakfast
hotel is not huge, makes you feel at home; spacious room with very nice view, balcony and great beds, good facilities, good (buffet) breakfast, small secure parking to park my car, small and daily cleaned pool that i was glad using probably the hotel does not have double beds, ours was a twin bed, though we asked for a double; location is indeed close to the beach (but it's more than 150m) and right between Nessebar and Sunny Beach center, you need to take the bus 2-3 stations in each direction
Very nice hotel, very, very good apartment (the V.I.P apartment), clean comfortable, big rooms, very big and wonderful terrace. More 150 m to the beach. The swimming pool was great, a small and lovely boutique hotel.
very good comfort and services, nice swimingpool the location is not so good ... on the main road, at the entrance in sunny beach, not very close to the beach (5 min. walking) and 15 minutes walking distance from the center of sunny beach resort
Very nice hotel building, the room was very nice also. The staff from the restaurant was very rude. During breakfast, with 15 min before closing, the guy serving was looking at his watch everytime you were asking for something as they were out of food and didn't want to bring more.
It is a clean new hotel in the central part of the city and very close to the beach.very polite and healpful staff. Everything was ok
extremely bad breakfast, one of the worst hotel breakfasts I ever had.
Well situated for town and beach. Near booking office and stop for coaches. Smart, comfortable and clean. Very good restaurant. Breakfast choices could be better and a larger concessionary amount given for breakfast.
Excellent hotel, easy to find and staff very helpful. Ate in restaurant in the evening which was lovely. A short stroll to town and also to the beach. We enjoyed Burgas from all aspects and this hotel asssisted this. Car parking - no specific area so had to find road side. This was not a major issue.
The rooms were very clean, the lobby area was very spacious and the hotel had lots of extra facilities. I found the staff on the reception desk to be quite rude, they wouldn't answer my questions and also gave me wrong directions causing me to get lost in the city. For this reason only I wouldn't stay there again.
a communist-style built hotel but recently re-arranged, nice rooms, a pleasant place to stay, right in the center of the town and close to the beach
Room was very clean, air-conditioning in room worked well, had a great view. Hotel itself is conveniently located, right near main pedestrianised streets with lots of cafes and shops. Train station is within walking distance. Staff were friendly enough, it helps if you use a few simple Bulgarian words like "please" and "thank you" to break the ice. Pool was not open , nor did they have any estimate when it would be open, which was very annoying as pool availability was part of the reason we chose this hotel. Air-conditioning in hotel lobby and bar was not good, but this seemed to be the norm in Burgas.
We double booked by mistake but the hotel rectified the problem very quickly and at no extra charge. The location is great, next to bus station. Facilities were comfortable and relaxing. Rooms were of decent size and lovely and warm. Not much choice for breakfast and it was a bit cold
nothing /nic breakfest very very poor, service too // bardzo zle sniadanie i serwis jak z lat 80-tych w sieci Orbis
Ideal central location close to railway station, spacious rooms couteous staff , easy to find with excellent views over the city from the top floors. the breakfast was poor with little choice , the hotel facilities are slightly dated but is made up by the warmness of the staff
The central location with good facilities. The office on site for onward travel was most useful. Although the hotel was not busy the staff seemed to know guests very quickly a real bonus.
location , clean room, one lady on reception very pleasant and helpful, on site shop very useful and girl in shop very pleasant and helpful all male staff very surly, looked bored and quite rude and unpleasant to guests they should earn from the ladies
Very good standard, clean and safe
close to the beach.good value for money the neighbourhood.
The room was excellent and kids had a great time in the pool. It was on the edge of the resort and set back of the main road
The apartment was very well furnished, very clean and ideal for a family with 2 children. The location is good, aprox. 200 m away from the sandy beach and very close to bus and touristic train station. I appreciated 2 bathrooms in the apartment (one of them was accessible directly from the bedroom). The staff was very nice and everytime ready to help. Free WiFi, nice swimming-pool, guarded parking. We had to move to another apartment after 3 days because of duplicate reservation made by the hotel.