The rooms were nice. The receptionist was not bilingual and we had a hard time communicating. However, the next morning there was a bilingual person manning the front desk. They also have no elevator so toting your luggage can be cumbersome to the third floor.
Location very good close to centre.Beautiful garden with pool - nice retreat from city in midday heat. Very interesting hotel. Great attention to detail. Very personal service. Beautiful hotel, charming accommodation but more like exclusive City guesthouse. Room small for a double room. No minibar.Facilities as an hotel quite limited. Difficult to find.
Charming hotel. Very pretty garden. Little far from town center. Noisy because of nearby railroad.
I loved the bespoke service that was offered - the fact that the owners talk to the guests is amazing. Loved the ambience and the decor. Would definitely go again.
The experience made you feel that you were in a luxury home as a guest, not the normal 'hotel' experience, much nicer. The bathroom takes a bit of getting used to as it didn't have a door.
Utterly exquisite. A hidden oasis with a passion for detail and cleanliness. Superb facilities. Extremely friendly, courtious and considerate staff led by the extraordinary example of making you feel at home by the proprietors Its not cheap, but it has great value. A must stay at hotel. We will remember our stay for a very, very long time. Superb!!! Formidable!!!! So acessable being 3 minutes from the tvg station. Nothing whatsoever!!!! We take exception to recent reviews saying that the staff were rude. Such a senario is just impossible!!!!!
The staff were very helpful and we loved the location and the garden
Excellent service, friendly and welcoming Inadequate lighting in both rooms and i common areas, however there was great ambience and we thoroughtloy enjoyed our stay
The building is a lovely old post house with 2 gardens, which are lovely for relaxing in. but we were very unhappy with almost everything about this very expensive and pretentious hotel. Our room was not up to the standard of most 3 star hotels. none of the following: luggage rack, robe hooks, lavatory roll holder, loo brush, soap dish in shower, towel rails, international electrical points, no mini bar, no dressing table, clothes-hanging rail of jacket length - not for dresses, bedside lights only (25 watt) too little to read by, and if switched off at bedside impossible to turn on light when entering room at door. Chicken wire in door-frame between lavatory and bedroom so no visual privacy, and smells penetrated room. 2x25 watt wall lights in bathroom not sufficient for shaving or make-up. Mirror to side of wash basin - bad for wet shaving. Second pillows supplied reluctantly. We shall be writing to the hotel chain
helpfulness and friendliness of staff - ability to communicate well in French and English
Easy to find and in a convenient spot.The staff were good. The hotel felt "sad" and rundown.
The restaurant in this hotel i very good.
The restaurant food (our selection) was excellent. Staff extremely pleasant and helpful Rather a longer walk into town centre than anticipated. A taxi or car journey for the less mobile
Easy to find. Bed was terrible as both twins rolled into the center so that you were lopsided. Also noise from the highway is loud. Sleep was difficult and this hotel does not measure up to other Best Westerns.
Easy to find and parking is very convenient. Rooms were spacious and facilities are many and varied (eg. Swimming pool). Dining room was pleasant and you were given numerous options for breakfast. It is located a bit out of the city centre but the walk was relatively easy (20 minutes).
This hotel was only a 15 min walk (even for a tired 4yr old) to the center/train station but felt more like a small tucked away hotel you might find on a hillside somewhere. The courtyard/pool is stunning, with a really nice space for eating outside as well. The wind in Nîmes meant it never got too hot, but also meant the water in the pool was very very cold. The train to the beach at Grau du Roi (where the water is a bit warmer) took less than an hour and was only €1 each way. Great boulangerie across the street, plus a Carrefour just around the corner. The friendliness and helpfulness of the reception staff really sets this hotel apart. I travel extensively for work and can only think of one other hotel with staff so helpful, and that was after staying at that hotel for a month, not just the few days I spent at L'Orangerie. We stayed in two different rooms. The first was more expensive but a bit more shabby. Its shower room really needed updating. The next room we had booked was much more cheerful and fresh, and the bathroom was fine.
location, and pool
It was a convenient stop before leaving early in the morning for the airport. Did not like the fact that the restaurant was full and we could not dine there.
Good Breakfast and having a poolside room Difficulty in obtaining the complimentary welcome Tea/Coffee tray especially getting the refills. Why are they just not left in the room?
Quit nice small and hospitality but need some repairment. Staff is good. Breakfast very poor Bathroom is very old and needs some repairing bath and toilet
Good basic hotel
Situation of the Hotel. We like the fact that the hotel is an 18 something years old building. The public spaces gave us a real feel of the age of the bulding and area where it's located. Overall, it was a good exeprience. No place to unload our luggages on the street. We had to park our car in a nearby shopping center and walk with our luggages on the street. The room itself was clean, the bed was good but it's a bit outdated and might require some refreshing.
Location. Hard to find on a narrow street, but right in the heart of the old town. Adaquate room, nicely appointed. Interior open-air courtyard was beautiful with old stone archways, had a castle-like feel. Not really. Parking was 100 metres away in a shopping centre parkade, but at 8 Euros/day it was cheap. And what do you expect in a two hundred year old downtown hotel?
Myself, my partner and my brother had done a road trip to spain and stayed in this hotel for 1 night on ruturn overall we stayed in 3 hotels and they all were very nice, the hotel staff were very friendly and helpful and the room was clean and tidy. we only had 1 issue with the hotel and it was the breakfast it said 14 euroes each for an american style breakfast and all we got was bread and butter with a choice of cheese and hams and some yogurts and crossants we needed a big breakfast before our next 6 hour drive so was disapointed with that. we would saty again but not have breakfast.
my daughter Danielle stayed at the hotel and she said she liked it. The staff were very nice
Følte, at vi blev SET af personalet, der generelt var meget elskværdigt og hjælpsomt. Er vandt til overnatninger på Ibis hoteller, når vi kører til og fra vor ferieadresse nær Cassis, og dette var vort første ophold på et Novotel. Vi kunne klart opfatte den forskel i niveau, der berettiger den højere pris. Der var ikke noget, der gav anledning til utilfredshed - tværtimod.
Godt hotel med fin beliggenhed midt i byen
It is well positioned to see Nimes, good garage, nice staff. Breakfast was good. Renovation in progress should improve it even more. Plenty of nearby Restaurants and Bars. Price is about right. (Budget level) No Bar. Restaurant not open. Further renovation works in progress and needed. Heating in room.
The lady at the reception was very friendly and helpful even offered to help us with our luggage from and to the car. The secure car parking. Wasn´t too keen on the location but it was ok for an overnight stay.
Very good location. Confortable room (big bedroom and bathroom). Very good price. The bed wasn't very confortable.
The room was very quiet and the beds were comfortable, so we were able to have a good night's sleep. The airport shuttle stopped close to the hotel. It was a bit far from the train and bus stations.
The room was bright and comfortable. The cleaner was pleasant and cooperative. The staff were helpful around the car in the garage. The breakfast was good. When we could not get to our car as planned the charge was deducted. Too many steps in the dining room, especially as we had to carry our hot drinks from the machine several times each breakfast, as the cups were so small. The garage was charged for, yet there was a lot of manoeuvring needed and one morning we couldn't get the car out as planned.
Room smelt of stale smoke.
Cheap and adequate. Airconditioning. WiFi Internet access would not allow access to Hotmail or other Log-in-type stites
The hotel was clean and tidy and the hosts were very friendly. The bedroom and bathroom were small, perfect as a base to explore the area from but not ideal if you plan on spending any amount of time indoors. Lack of security, the hotel did have cctv but there was a slight incident one night and no security personnel. Also not English speaking as advertised in other media.
Free Wifi. Check in by electronic check maschine, but it's ignore my reservation pin code. We had wrote that we would arrive late at night and when we got there it was no one, just a sign "hotel complete".
Cooperation of the hotel staff!
Location was convenient to Nimes, with basic services nearby. Suitable for budget travellor, or for overnight stop on-the-road. Reasonable value for money.
There was free wifi access and free parking. Staff were helpful, and room was small but cozy.
both rooms were smelling awful, it was a little worse than tent...
The rooms are Clean! Food is Good! Good hotel if not staying for long! 3 nights maximum! bathroom (shower room) is Very small! Camper style! would need a car as it is far from any restaurants or pubs.
Parking good Some distance from city centre car / taxi needed
courteous, friendly staff. good value for money light from sign shone in window at night. not a big deal though
close to downtown; quiet; parking available. large bathroom but no shower curtain for shower
The staff were very friendly, the rooms were clean, the location was superb for the train and bus station (2 mins walk) but not that far to walk to Nimes arena either. I also think it provided parking which was excellent if you were on a tour of the Laungedoc/Provence area. There was one incident with the room I was staying in (won't go into details) where I had to inform the staff but the matter was dealt with efficiently by them and I had no further complaints.
The hotel location was perfect for us, the hotel staff were friendly to us and to our toddler, and spoke English very well. Some of the fittings were broken and the main door was fiddly to lock
The color in hotel is pretty bright. The staff were very friendly and helpful. The location is perfect for tourists who can walk nearby in the city; None.
Mervellous ! Excellent desigh, very clean, modern, very nice rooms with beautiful drawings on the walls, very quiet, very very nice hotel stuff! No.
The male hotel clerk was very helpful and the hotel was in a great location, very convenient for easily walking to the central city sights of Nimes. It also had parking almost directly across the street, which was a really great help. The room was fine - very plain, but clean and it had air conditioning, which was a real "plus" since Nimes was very warm. My biggest suggestion is that the hotel owners should add a shower curtain rod and shower curtain to the bathtub/shower, which would be easy and inexpensive. It's virtually impossible to take a shower without getting water everywhere.
Cosy, nice, very intimate, excellent staff Suggestionable.
Pleasant staff, comfortable, good street parking around, quiet but near centre. Wifi signal was low but staff fixed it and offered use of computer in hallway as well.
Sad, tired old bed and a tiny bathroom
Friendly staff, clean hotel. The location is in a run-down area of the city, some 15 minutes walk from anything.
Price for the area. Walking distance to main sites. No air conditioning, the bathroom shower and shower curtain was full of mold, and could hear the people in the next room.
Good clean hotel reasonable price. Staff helpful & pleasant
We loved the common patio that everyone would congregate in. About 10 of us in a sailing club spent the night there right before the Bullfight festival. We could walk from the train station or a short taxi ride. Easy walk to history, shopping, and fun restaurants. The staff scores high in trying to please everyone and helping us have a memorable stay. Our room was small but colorful and comfortable. Could easily unpack and repack by the way our room was furnished...#10. This place was an unexpected treat and would recommend it and stay there again. a restaurant recommended to us was delicious, artistic, and had Rose Ice Cream an heavenly taste treat. Service 5 star as in my mind was the hotel. Restaurant's name Claire's Table. There are no complaints. I cannot remember the reviews on the hotel on the website.
Great little hotel, good secure parking, clean and very friendly staff..
The staff was great and the patio quite enjoyable after a day of visiting:) the hotel is a bit on the outskirts of old nimes but only a 5 minute walk away.
The staff is very friendly. The courtyard (Patio) is very nice & cosy. Relatively close to city centre. Private Garage. Would not recommend hotel for partents with small children: the double room was very small facing the very crowed street. Sleeping with open window was impossible as it was way too loud, sleeping with closed window as well as it was too hot and stuffy. Our baby could not sleep at all thus screaming all the time. Going a round outside with the pram at night is not advisable as the hotel is in a quite rough area. Another problem: the hotel lies in the first floor which can only be reached via long steps. Cleanliness & hotel standard were rather 1-star than 2-star (E.G. water from the toilet was flowing on the bathroom floor).
the ´patio´ the floor and some of the furniture should be replaced because is not in good condicion - too old
room ensuite spacious and clean restaurant food excellent
easy accessable with navigation system (industrial park) bathroom was not clean (toilette and door), view outside at the trash area
Helpful barman who provided us with extra milk for our room on request. The lack of tea and coffee making supplies in the room to go with the kettle. Only 1 plastic cup, and no milk capsules. The receptionist gavce us what she had from a toally inadequate stock of these items.
Easy access to the Motorway. Seemed a little run down - room was a little shabby. restaurant was uninviting, ate next door at the Holiday Inn
Free Wifi Breakfast!
Clean, spacious rooms. The far distance from the city centre! And the bus from the city centre stops running at 8pm, even worse on Sundays. Walking is not exactly feasible either. Would have taken almost an hour to walk from city centre to the hotel.
food application requested disabled room. first room allocated too small for wheelchair thick winter duvet for summer far too hot - we had to reqest a blanket instead
Hotel rooms were dirty. Bins were still filled from previous occupants. One of the 4 rooms I had booked had blood smears on the toilet walls and blood on the bedspread and bloody tissues on the toilet floor. In spite of our complaints the room was still not cleaned upon our return later in the day. An alternative room was found for the night and this again was filthy. Complimentary breakfasts were provided by way of compensation.
Near to airport
I liked the good contact with hotel staff - Sympathetic
The reception area is very nice, complete with good internet facilities, and helpful staff the room was a bit 'old' - also the corridor; lighting bad in the en suite. I believe we were in an older section of the building.
My husband and I stayed at the Ibis Styles for 3 nights in December. We thought it was great. The hotel is right behind the train station, which was great for us, as we were using the train for transport. A short walk through the train station and diwn a picturesque walkway got us right to the middle if the old town. The staff was very helpful and had great recommendations for meals. Breakfast was included and snacks were available all day and also included in the rate. Would definitely stay here again! The rooms are great! The only negative is they they are a bit small and a little dark. But, the space is used very well and it was perfect for what we wanted to do. Great value for the money!
Owner very helpful. Forgot our adaptor and he directed us on where to purchase and location. Quiet... and relaxing atmosphere.
beautiful building surroundings and annexe good sized rooms quiet with no external sound very clean. Easy access to rooms. Very difficult to find - poor signage at dangerous junction. Unhelpful staff, obtaining a drink in the unlit bar area was a chore. No illuminated area to relax or socialise in, swimming pool dirty with leaves floating and debris on the bottom. Decoration dated odd curtains in room.
The superior room aiecon did not work, thw standard room was cramprd The swimming pool
very easy going and frienly staff had a lovely time and could not of wanted more for a weekend getaway in france thanks for a fun time
The pool was good. The shops near by. Other than this was nothing else we liked. The staff were rude and very moody. From the very start when we walked in they did not greet, just grunted. The tv did not work in the room. The fan was noisey which kept us awake through the night. Most of all was pure rudeness, waving there arms and grunting snap replys. ie asking if I could get a coffee, he was so cross and put out. The woman got her cleaners to clean our room before 12. We came back from town having breakfast because we did not want to stay there, saw our bags moved. we all went to the loo and my son had a shower he was very hot. Left the room at 11.45 gave the key in, All of a sudden the woman flying up to us screaming what have you done to the room they have cleaned, we must pay. They agreed it was before 12..