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Location. Hard to find on a narrow street, but right in the heart of the old town. Adaquate room, nicely appointed. Interior open-air courtyard was beautiful with old stone archways, had a castle-like feel. Not really. Parking was 100 metres away in a shopping centre parkade, but at 8 Euros/day it was cheap. And what do you expect in a two hundred year old downtown hotel?
Situation of the Hotel. We like the fact that the hotel is an 18 something years old building. The public spaces gave us a real feel of the age of the bulding and area where it's located. Overall, it was a good exeprience. No place to unload our luggages on the street. We had to park our car in a nearby shopping center and walk with our luggages on the street. The room itself was clean, the bed was good but it's a bit outdated and might require some refreshing.
Godt hotel med fin beliggenhed midt i byen
Følte, at vi blev SET af personalet, der generelt var meget elskværdigt og hjælpsomt. Er vandt til overnatninger på Ibis hoteller, når vi kører til og fra vor ferieadresse nær Cassis, og dette var vort første ophold på et Novotel. Vi kunne klart opfatte den forskel i niveau, der berettiger den højere pris. Der var ikke noget, der gav anledning til utilfredshed - tværtimod.
my daughter Danielle stayed at the hotel and she said she liked it. The staff were very nice
Myself, my partner and my brother had done a road trip to spain and stayed in this hotel for 1 night on ruturn overall we stayed in 3 hotels and they all were very nice, the hotel staff were very friendly and helpful and the room was clean and tidy. we only had 1 issue with the hotel and it was the breakfast it said 14 euroes each for an american style breakfast and all we got was bread and butter with a choice of cheese and hams and some yogurts and crossants we needed a big breakfast before our next 6 hour drive so was disapointed with that. we would saty again but not have breakfast.
Free Wifi Breakfast!
Easy access to the Motorway. Seemed a little run down - room was a little shabby. restaurant was uninviting, ate next door at the Holiday Inn
The reception area is very nice, complete with good internet facilities, and helpful staff the room was a bit 'old' - also the corridor; lighting bad in the en suite. I believe we were in an older section of the building.
food application requested disabled room. first room allocated too small for wheelchair thick winter duvet for summer far too hot - we had to reqest a blanket instead
Near to airport
Hotel rooms were dirty. Bins were still filled from previous occupants. One of the 4 rooms I had booked had blood smears on the toilet walls and blood on the bedspread and bloody tissues on the toilet floor. In spite of our complaints the room was still not cleaned upon our return later in the day. An alternative room was found for the night and this again was filthy. Complimentary breakfasts were provided by way of compensation.
I liked the good contact with hotel staff - Sympathetic
Helpful barman who provided us with extra milk for our room on request. The lack of tea and coffee making supplies in the room to go with the kettle. Only 1 plastic cup, and no milk capsules. The receptionist gavce us what she had from a toally inadequate stock of these items.
room ensuite spacious and clean restaurant food excellent
easy accessable with navigation system (industrial park) bathroom was not clean (toilette and door), view outside at the trash area
Clean, spacious rooms. The far distance from the city centre! And the bus from the city centre stops running at 8pm, even worse on Sundays. Walking is not exactly feasible either. Would have taken almost an hour to walk from city centre to the hotel.
My husband and I stayed at the Ibis Styles for 3 nights in December. We thought it was great. The hotel is right behind the train station, which was great for us, as we were using the train for transport. A short walk through the train station and diwn a picturesque walkway got us right to the middle if the old town. The staff was very helpful and had great recommendations for meals. Breakfast was included and snacks were available all day and also included in the rate. Would definitely stay here again! The rooms are great! The only negative is they they are a bit small and a little dark. But, the space is used very well and it was perfect for what we wanted to do. Great value for the money!
Friendly and helpful personnel; spa; restaurant
Good food, friendly staff. First room was not suitable, safe didn't work, window didn't close. We were given an alternative room straight away.
Very clean and comfortable and value for money. Staff very friendly Location not great and outlook was pretty average
Nothing Antiquated rooms, unconfortable beds, dirty towels , inadequate breakfast buffet, low level service. It is not a 4 stars hotel.
The hotel is nicely refablished but the hotel staffs are so primitive.They do not well trained and you can not expect any service in this hotel. However, the room decor was nice but very noisy. you can hear any sounds from corridoor.
polite attitude of staff all the time
Friendly and Helpful staff
The size of the room and the balcony and bathroom. The shutters on the windows so that it was very conducive to sleeping at night. The soundproofing was excellent. We slept like logs. It was far from the town.
The room and bed were great, staff were friendly and helpful, food was great Tried my hardest with French but a menu in english, too complex for what I had learned. Wanted bar service but nothing till the restaurant opened at 8pm
The hotel is very well appointed and comfortable; we were very pleased with the hotel, our room and our stay! We did not realize that we needed to make reservations for dinner, which apparently ended up being full. That meant we had to find a place for dinner on a Sunday night; very difficult. It would have been nice if we had been advised to book for the restaurant when we checked in.
Nice setting, close to Nimes, pleasant surroundings, quiet, relaxed, nice and comfortable rooms with small fridge. We were given two rooms at the price of a family one as they were out of family rooms. We were greeted quite unpersonally and without information (wifi, breakfast) and that always makes you feel less welcome even if this is a nice hotel.
The hotel has a really nice design and was perfect for a romantic weekend without any hassle of getting to and from the airport (as it was only a 5/10 min drive away). It was also easy to get a cab to Nimes city centre. Although our room was lovely it smelt as though the guests before us were smokers. Not too badly though.
The room was comfortable & very clean ,the location was very quiet,the mini bar was well stocked . When I booked this hotel ,the website said there was a very good restaurant ,they forgot to mention it was closed for the season from October onwards . We arrived at 9pm by taxi after a long journey having only had a sandwich all day ,to be told there was nowhere to get anything to eat in the vicinity ,as we were not due to pick up a hire car until the next day it meant we had nothing to eat that night .We could not get a hot drink either ,no tea /coffee facilities. The hot water system was very poor ,you had to run the water for at least 10/15 mins to get any & on the sat night there was none at all.Staff were no where to be seen only at breakfast .
The room was very clean and not too big, but for French standards very comfortable. There is no restaurant or lounge area to relax in.
Rooms are very small but extremely clean, personnel very friendly Not easy to find, Wi Fi did not work properly
great dinner , extraoridnery cusine
Relaxed atmosphere, good food, close to Nimes airport. bar facilities poor and lack of food if evening meal not booked
The hotel staff are very friendly. The location is perfect to make little trips in the area. This is the second year in a row, that we stay in this hotel.
Staff were extremely helpful and kind. Likely to make up for the hotel's shortcomings. Tiny, cheaply finished rooms. Rooms stripped of basics (soap/waste bins). Feels like a cheap motel. 20-minute drive from Nîmes proper. Pool tiny and dirty. Understaffed. Food service on a porch only. For those whose prime concern is cost; no joy otherwise.
The hotel is tastefully decorated and spotlessely clean. The staff are so accomodating and it was so peaceful during our stay.
The rooms were beautifully appointed, and the hotel was set in a lovely peaceful rural location The hotel claims to offer a bar and restaurant offering gourmet French cuisine. The hotel forgot to mention on their website that these are only available 1 June - 1 September! As it's in the middle of nowhere this was a major inconvenience to us. Furthermore, the hotel offered no tea or coffee making facilities. We had to drive into Nimes to buy a cup of coffee and buy bottles of water. There was insufficient hot water for all the guests, the reception desk was unmanned, there was no heating in the room, and there was no-one on duty when we (and 8 other people) wanted to check-out on sunday morning. We had to wait for the owner to get out of bed so we could pay and leave.
nice and peacefull, nice and warm people who talk a lot of languages the badroom was smalish
I loved the bespoke service that was offered - the fact that the owners talk to the guests is amazing. Loved the ambience and the decor. Would definitely go again.
Excellent service, friendly and welcoming Inadequate lighting in both rooms and i common areas, however there was great ambience and we thoroughtloy enjoyed our stay
Utterly exquisite. A hidden oasis with a passion for detail and cleanliness. Superb facilities. Extremely friendly, courtious and considerate staff led by the extraordinary example of making you feel at home by the proprietors Its not cheap, but it has great value. A must stay at hotel. We will remember our stay for a very, very long time. Superb!!! Formidable!!!! So acessable being 3 minutes from the tvg station. Nothing whatsoever!!!! We take exception to recent reviews saying that the staff were rude. Such a senario is just impossible!!!!!
Location very good close to centre.Beautiful garden with pool - nice retreat from city in midday heat. Very interesting hotel. Great attention to detail. Very personal service. Beautiful hotel, charming accommodation but more like exclusive City guesthouse. Room small for a double room. No minibar.Facilities as an hotel quite limited. Difficult to find.
Charming hotel. Very pretty garden. Little far from town center. Noisy because of nearby railroad.
helpfulness and friendliness of staff - ability to communicate well in French and English
The building is a lovely old post house with 2 gardens, which are lovely for relaxing in. but we were very unhappy with almost everything about this very expensive and pretentious hotel. Our room was not up to the standard of most 3 star hotels. none of the following: luggage rack, robe hooks, lavatory roll holder, loo brush, soap dish in shower, towel rails, international electrical points, no mini bar, no dressing table, clothes-hanging rail of jacket length - not for dresses, bedside lights only (25 watt) too little to read by, and if switched off at bedside impossible to turn on light when entering room at door. Chicken wire in door-frame between lavatory and bedroom so no visual privacy, and smells penetrated room. 2x25 watt wall lights in bathroom not sufficient for shaving or make-up. Mirror to side of wash basin - bad for wet shaving. Second pillows supplied reluctantly. We shall be writing to the hotel chain
The staff were very helpful and we loved the location and the garden
The experience made you feel that you were in a luxury home as a guest, not the normal 'hotel' experience, much nicer. The bathroom takes a bit of getting used to as it didn't have a door.
The room was very quiet and the beds were comfortable, so we were able to have a good night's sleep. The airport shuttle stopped close to the hotel. It was a bit far from the train and bus stations.
Very good location. Confortable room (big bedroom and bathroom). Very good price. The bed wasn't very confortable.
The room was bright and comfortable. The cleaner was pleasant and cooperative. The staff were helpful around the car in the garage. The breakfast was good. When we could not get to our car as planned the charge was deducted. Too many steps in the dining room, especially as we had to carry our hot drinks from the machine several times each breakfast, as the cups were so small. The garage was charged for, yet there was a lot of manoeuvring needed and one morning we couldn't get the car out as planned.
The lady at the reception was very friendly and helpful even offered to help us with our luggage from and to the car. The secure car parking. Wasn´t too keen on the location but it was ok for an overnight stay.
It is well positioned to see Nimes, good garage, nice staff. Breakfast was good. Renovation in progress should improve it even more. Plenty of nearby Restaurants and Bars. Price is about right. (Budget level) No Bar. Restaurant not open. Further renovation works in progress and needed. Heating in room.
Price for the area. Walking distance to main sites. No air conditioning, the bathroom shower and shower curtain was full of mold, and could hear the people in the next room.
The staff was great and the patio quite enjoyable after a day of visiting:) the hotel is a bit on the outskirts of old nimes but only a 5 minute walk away.
Great little hotel, good secure parking, clean and very friendly staff..
Good clean hotel reasonable price. Staff helpful & pleasant
Sad, tired old bed and a tiny bathroom
The staff is very friendly. The courtyard (Patio) is very nice & cosy. Relatively close to city centre. Private Garage. Would not recommend hotel for partents with small children: the double room was very small facing the very crowed street. Sleeping with open window was impossible as it was way too loud, sleeping with closed window as well as it was too hot and stuffy. Our baby could not sleep at all thus screaming all the time. Going a round outside with the pram at night is not advisable as the hotel is in a quite rough area. Another problem: the hotel lies in the first floor which can only be reached via long steps. Cleanliness & hotel standard were rather 1-star than 2-star (E.G. water from the toilet was flowing on the bathroom floor).
the ´patio´ the floor and some of the furniture should be replaced because is not in good condicion - too old
We loved the common patio that everyone would congregate in. About 10 of us in a sailing club spent the night there right before the Bullfight festival. We could walk from the train station or a short taxi ride. Easy walk to history, shopping, and fun restaurants. The staff scores high in trying to please everyone and helping us have a memorable stay. Our room was small but colorful and comfortable. Could easily unpack and repack by the way our room was furnished...#10. This place was an unexpected treat and would recommend it and stay there again. a restaurant recommended to us was delicious, artistic, and had Rose Ice Cream an heavenly taste treat. Service 5 star as in my mind was the hotel. Restaurant's name Claire's Table. There are no complaints. I cannot remember the reviews on the hotel on the website.
Friendly staff, clean hotel. The location is in a run-down area of the city, some 15 minutes walk from anything.