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Excellent recent refurbishment, excellent staff, great location. Decor is charming, luxurious and tasteful. Superb sea view from room. Great breakfast. Staff was very professional, helpful, plentiful and friendly. Value for the money was the best we had in Croatia. We enjoyed everything about our stay.
we had a nice room no parking not even for unloading bags
Tip top renovation, bed, appliances, bathroom with tub. Room with great view.
Close to the center of the city and the beach Very difficult to park a big car in the city since there are lots of one way and narrow streets.
The towels for handwash were missing...
Excellent room , good location in town. No convenient place to unload luggage. Also, their garage was overbooked, so we had to park at a sister hotel about two blocks away. A minor inconvenience.
I liked the design and the furniture. The staff was helpful and professional. The position is excellent. Breakfast was excellent too, in a beautiful hall. The telephone in the room didn't work. We also found one cockroach in the room. The wifi connection is not free of charge and works very poorly on the upper floors.
Very nice hotel, very elegant, comfortable, pleasant. -
Very friendly staff. Great location. Nice rooms & bathrooms. Pretty good breakfast, too. We were upgraded to a bigger room for free since we were traveling with our 2 yr old son. I would stay again! The rooms were pretty hot, and we were there in October. Air just didn't work right.
a very nice, old-style hotel, cosy, nicely furnished... a helpfull lady receptionist no parking place available at the time of our stay; traffic noise comming from the main street
the view on the sea we were next to the elevators, the noise was constant all night. we certainly did not have a rest. Glad to leave.
Could not fault. Great swimming pool
Excellent, helpful staff; beautiful view of water Room small; had to walk some distance to elevators and breakfast room; not in center of "hotel row"
Location Not enough elevators and the existing ones are too slow. Not enought parking. Hotel Bar and Restaurant close too early.
the newly refurnished facilities
In a great location of Opatija, breakfast was good and parking facilities available.
Very good price/performance (however, it is off-season). Rooms were clean, staff was ok.
This is supposed to be a 4* hotel - which I am not sure I would agree with. I do not expect to have to pay for the use of the sauna, steam room etc. in the pool area, nor should there be a charge for the sun loungers on the "beach" We had specifically asked for a parking place as we had driven from England, but one was not available
The view!!! no
The view of the Adriatic Sea is great. The older section of the hotel is very 70s, but the rooms have great balconies. The newer section is very nice, but no balconies. Buffet breakfast was extensive and good. There are two free internet points in the lobby. There was a stale smell in the lobby of the 70s portion of the hotel.
our room was on the backside of the hotel (not seaside) and very noisy.
location,friendly staff initial problem with the toilet-we were given another room
Friendly staff, good facilities and food and good location
Parking, position, view.
The room was very spacious and was realy clean. Hotel building is not as nice as interior. Stuff was very friendly. There was no shampoo in the bathroom.
hard to locate, old rooms, phone and air conditioning not working, food not good. $$$$ for what you get. everything
Good hotel, one of the best in Opatija, comfortable, clean, good service
The hotel in well located on the seafront. It has an excellent spa and swimming pool with sunbathing facilities that can be reserved for the day.The buffet breakfast is very good with a wide selection to choose from. It has its own car park, ( extra charge) which is essential as it is very very difficult to find parking on the streets. Difficult to find the Hotel and the there are four Grand hotels in Opatija.
Staff was extremely courteous, breakfast buffet fantastic.
fantastisk beligenhed. Hotelet har kun 3 stjerner og ikke 4 som beskrevet. Helt umulige parkerings forhold, vi måtte parkere bilen over 1 km fra hotelet, og Hotelt ville ikke hjælp. Et klima anlæg eller som minimum en ventilator på værelset ville hjælpe, der var meget varmt.
Flot gammelt hotel, godt vedligeholdt. Flot udsigt. Flotte balkoner ud mod gaden mod syd. God underholdning på meget stor og fin terrasse. Dejlig seng, stort værelse. Selv om der er noget, der kan være lidt bedre, så befandt vi os rigtig godt. Aircondition i værelserne. Køleskab, så man kan opbevare væske , som er vigtigt, især når der er så varmt. Problematisk med parkering i byen, gerne mere information ved ankomst. Balkoner helt i toppen, hvor vi boede kan godt renoveres, men det var rimeligt alligevel.
Et roligt sted for det modne publikum, og den rolige familie.Dejligt med direkte adgang til egen strand og tilhørende swimmingpool. hyggelig overskuelig by. Herligt med musik hver aften.
Flot gammelt hotel , men det savner vedligeholdelse både externt og internt. Beliggenhed helt i top. Bilparkering for dyr
Good location, nice hotel & staff
Attractive hotel, near the water, friendly staff. For a four star hotel, lack of choice for breakfast and no facitilies like sauna or excercise room. Have seen more at a three star.
Please write at least 15 words
Nice decorated hotel with nice view over the sea. Good breakfast. Parking is quite difficult there (city center).
we had a very good time, the room are pretty and breakfast was very good.very nice staff as well. only problem is with parking there but we managed to find a plce on the street with meters.
Everything No pool; small refrigerator
There is no parking but the hotel staff are so helpfull that they always find a way of accommodating your request when possible.
The hotel is very nice, located very conveniently, interior decoration is very pleasant, and the staff is mostly young but highly professional without being too formal.
Heat not working properly. Parking is paid and available only 500 meters away. I was given a handicap room which is uncomfortable for a normal person, they claim no other room was available, yet the hotel wasn't full.
Style Lack of internet at reception
it was plainly the best looking hotel in Opatija the wireless internet not available for free in the rooms
Excellent facilities with pools and Wellness Centre, location is fantastic with great views on the Adriatic. Restaurant was O.K.
Excellent room with fantastic view. Helpful staff. Good sea and pool swimming. Very nice hotel Parking expensive. No outdoor dining in evening (so we tended to dine out)
The room was spaceous, with a wonderful view over Kvarner bay. Hotel beach was great and gave us some privacy, espeacilly valuable during high season when all public beaches are crowded. The open pool was great as well. My daughter enoyed supervised activities for kids during the time of the day when the heat was still too high for children. There were things that a 4 /5 * hotel should not allow: breakfast was pretty poor; hotel towels very thin and washed out; there were no shampoo or body wash in the bathroom exept from the dispenser and those very thin and watered down ; rooms were serviced late in a day.
Five Star, clean, beautifully renovated, quiet room with excellent location for walking; outstanding buffet breakfast; free entertainment on select nights. Opatija is a charming city to walkaround the main street and seaside promenade Difficult to find hotel. Free parking is very difficult to find and roads are very steep -- consider paying hotel for parking; luggage transport from front desk to hotel annex is involved; hotel does not have designated smoke-free rooms.
Spcious, quiet room, big pool, helpful staff, good spa and massage facilitites, private access to the beach (concrete area for chairs), Breakfast quality (considered as fodder rather than food), untidy floors and long way out from the Villa (only possible through the hotel).
The staff at the reception were very nice & helpful! The outdoor pool & areas surrounding the pool are large & very nice. The indoor pool/jacuzzi is just inside from the outdoor pool so it easy to go back and forth between them. The beach area is also close to the outdoor pool. There are some nice rock formations just off the hotel which make for some good snorkeling. It is an easy 10 minute walk to the center of Opatija, so it is easy to go out for dinner without driving. The breakfast does not seem to be 5 star quality. We have stayed at many 4 star hotels in Croatia with better breakfasts. Parking in Opatija is expensive (5 kuna/hour min, even on weekends) so if the hotel doesn't have free parking (like this one), it can add up. We stayed in the Villas and to get there from the hotel (which is the only way) you have to go up and down stairs, which is a pain with a stroller. Same for the beach--the only access from the hotel is with multiple stairs.
Everything was perfect - very cosy and comfortable room with a superb view, private beach, good restaurant etc. Next time we would like to stay longer
Quiet, relaxing and staff were excellent The bed was not very comfortable
night disco under windows
Location and food very good, staff very polite. Rooms are a little bit small and SPA could have more facilities
confort; situation ; Too many discos in the vicinity, In september it was OK but I imagine that iin full season it would be difficult to sleep before 1.OO am
The view from the corner room was wonderful and the room was very nice. The staff was very friendly, although after letting the front desk know our mini-bar did not seem to be functioning the desk staff proceeded to lecture my husband that he could not use the mini bar for his personal food items. This lecture was most unwelcome as that was not our intent and we could not understand why they would jump to such a conclusion. The mini-bar started working, but due to the rude implication of our inquiry, we elected to purchase wine and beer else where rather than the hotel mini-bar. If there is a concern about the use of the bar, the staff should follow-up when cleaning and not insult the guests who are paying high dollar for their stay. The noise from the street was very loud. Prehaps a warning to guests that the hotel room will not be quiet would have been helpful when selecting a room.
Great location, wooden floor and nice staff The indoors cafe was no more than an ordinary room with chairs.
I booked this hotel and when I arrived it was closed. The chain did offer me alternate accomodation but it was far from the 4star rating promised. In general I was not happy with service, quality, or their efforts to find me alternate accomodation. Of the 6 days booked I ended up cancelling the visit after 2 days.
There is no hotel parking, but the hotel owns a Park near by, and they could make a better park price to gests
Everything was great. No
Central location; room had balcony with sea view
Please see my previous comment. The hotel accessed my bank account without my personal authorisation. They said that it it does not "matter" /to them at least/ as the payment was blocked.
central location, comfort, best value for money no parking place reserved in front of hotel for loading/unloading cars.