Ottawa hoteller

Fordele: Location is great. Everything so close.

Ulemper: I thought room will be bigger, view was to the technical part of the next building.

Fordele: ROOMS ARE COMFY AND VERY CLEAN, LOCATION COULDN'T BE ANY BETTER, BREAKFAST HAS GREAT VARIETY AND STAFF KIND AND PLEASANT. I HIGHLY RECOMMENDED!

Fordele: Love this place

Fordele: I enjoy the familiarity of the staff members, this is my 3 stay in August Staff members remembering past conversation makes me feel like I matter at Alt. Another reason why I enjoy staying here is, this hotel must be sound proof. I have the best sleep in this quiet environment.

Ulemper: N/A

Fordele: Decor. Breakfast.

Ulemper: Parking arrangements. The hotel could use a parking service.

Fordele: Nespresso maker in the room was a pleasure.

Ulemper: The beds and pillows where not comfortable. Definitely not hotel quality I awoke feeling a little cheated out of a good night sleep

Fordele: i liked the design of the room. I also liked the way they conserve energy by using your key cards.

Ulemper: I did not like the fact that there were no refrigerator in the room

Fordele: Really helpful staff. Super modern, somewhat minimalist architectural design, perfect location, very clean and tidy.

Fordele: Modern, clean, quiet, safe

Ulemper: No parking on site

Fordele: The location was great! It was close to lots of restaurants and a quick walk to Parliment Hill. The room had a coffee machine and the bed was comfortable. The bar area was very nice and modern and an overall great place to unwind after a day of sightseeing. The was no parking but the public garage across the street as fine and inexpensive.

Ulemper: The room desperately needed curtains to help control the light in the evening. The blinds just weren’t enough to get the room dark enough. The bathroom was also awkward and if you are with your partner there is no privacy. The door to the bathroom did not have a lock and was two separate doors that did not meet in the middle when closed so there was a 1 inch gap that made whoever was in the bathroom easily visible from outside the door. The shower also has a glass portion the was incorporated into the room next to the bed. It was partially frosted but still could make it awkward because you could see through to the toilet as well.

Fordele: Personalet er meget venligt, høfligt og hjælpsomt.

Fordele: Meget tæt på kanalen for vinteren skøjteløb

Fordele: Var vild med den beliggenhed.

Ulemper: Der er ikke noget man ikke kan lide.

Fordele: Fantastisk beliggenhed til at gå til alle steder i Ottawa!

Ulemper: Beliggenhed, beliggenhed, beliggenhed!

Fordele: Staff was professional and friendly. Location was great, within walking distance of things we wanted to see. Hotel was clean, which was the most important detail to me.

Fordele: Way to expensive for what you get. Drinks and food was 30% more than other surrounding places

Ulemper: desk chair was not comfortable.. No good sitting in the room had sit in bed..Dont like that

Fordele: location super, great older hotel

Ulemper: bath room sink overflow drain filthy

Fordele: It was fantastic

Fordele: the location

Ulemper: the pool needs renovation parking is expensive

Fordele: Excellent location.

Ulemper: Expensive Valet Parking. Tier'ed internet. Not worth the price for services you get.

Fordele: Location

Ulemper: Fee for parking

Fordele: Breakfast was very good. There was an excellent choice of food both à la carte and a buffet serving hot, cold, cereals, fruit. Caring for the environment. The hotel seems to have a number of initiatives on this front. There is an option not to have your towels changed every day (with the added incentive of a voucher for the restaurant) and there was also a recycling bin in the room which I liked. There was plenty of seating in the lobby and newspapers available daily.

Fordele: Location

Ulemper: Poor experience from the staff; hotel room not clean and very dated

Fordele: We asked if we could check in early and it was subject to occupancy however they offered to allow us to park our vehicle. When we arrived the room was ready and we were checked in early! Great customer relations

Ulemper: Can’t think of a thing

Fordele: Staff was friendly and very helpful. The location was ideal.

Fordele: Clean and comfortable, great location and free parking close by.

Ulemper: Would have loved to have drinking water available the room or lobby.

Ulemper: Trænger til at blive mere afklaret parkering. Er der et valet står? Vi forlader alt ved skrivebordet? Var ikke klar ved ankomsten.

Fordele: Personalet var meget venlige. Værelset var rent og komfortabelt.

Fordele: Sengen var fast og komfortabel.

Ulemper: Begrænsningen i udvalget af mad i restauranten.

Fordele: Staff was incredible

Ulemper: I question the four star rating

Fordele: I’ve been traveling in various cities of Canada and this was the best value for price hotel I stayed in! The personal is very professional and friendly. They explained me all the payment/deposit information and gave advice on how to prolong my stay which I did, as I was very satisfied with the hotel. The personal at the front desk helped me with the plague adaptor. The room was nice and spacious with amazing bathroom and quality supplies. And as great bonus the hotel offers a glass of champagne as a welcome drink :)

Fordele: The staff are very helpful and friendly. When I arrived their systems were down and they were working manually. They still made everything very easy to check-in and explained the whole process. Room was great and clean. would stay again.

Ulemper: My room faced an office building and people were looking out the window towards room. Not a big deal you can just close the curtains

Fordele: Good location. Room looked nice and clean.

Ulemper: My room was connected to the next one through two doors that can be locked from both rooms. At midnight, a family with little children arrived in their room. They were not very noisy, but I could hear them as if they were in my own room because the doors are not soundproof. They woke me up and it was very annoying. It didn't take them long to go to sleep and be silent again, but I had a hard time getting asleep again. Also, the next morning, the shower had very low water pressure.

Fordele: Decent hotel right in the heart of Ottawa

Ulemper: Standard Facilities, poor cleanliness, smelly hotel.

Fordele: The whole experience was great

Ulemper: Parking in the neighbourhood is not easy / can be expensive (but there is valet parking :)

Fordele: The bed was wonderfully comfortable and the sheets were great. The air conditioning actually ran and cooled the entire room (sometimes in hotels it barely works) and the water pressure in the shower was delightful.

Ulemper: There was a strange odor when I entered the room, and it intensified when I got into the bathroom. After taking two showers I realized it was the smell of mildew and it was coming from the shower curtain. I asked at the front desk to have the curtain replaced and watched as the employee wrote down to have it cleaned. I reiterated that I'd like it to be replaced, but upon returning to my room it was slightly damp and smelled of cleaner, so clearly that was not done. The real issue, I believe, was with the top part of the curtain, which is the part that doesn't get changed out or washed often. The lower half is detachable, so I'm assuming that's all that's cleaned regularly (the smell reinforced this). Other negatives included almost no natural light in the room (despite a large window, my room faced the side of a brick building) and that there wasn't a fitted sheet on my bed, just a top sheet laying on top of the mattress. Also the entrance to the hotel is HEAVILY perfumed with this musky smell that was rather unpleasant and activated my allergies every time I walked in, followed by the distinct smell of egg sandwiches by the elevators.

Fordele: Nice location, comfy bed, room is ultra clean. Highly recommended.

Fordele: The hotel is pretty and comfortable

Ulemper: The staff were dismissive. We were staying there to celebrate my cancer remission anniversary on August 16 before having to leave early to drive to Sherbrooke Quebec on the 17th for a family afternoon wedding - we chose our breakfast and placed the request on our door hoping for a romantic breakfast together with plenty of time to get ready to go in the morning. The breakfast was late - well after the time it was requested for . We called about it and were just told “ it’s coming “ abruptly by staff . When it finally made it to us the person delivering it said she was the only person working the kitchen and room service. It was a Saturday morning . And when we tried to bring it up at check out we weren’t apologized to or even asked about our experience we were just brushed off with “ I’ll let the chef know “. It ruined what should’ve been a beautiful morning for a celebration and weekend he away . Not sure if we shall stay there again .

Fordele: Everything you need for a room in city centre

Ulemper: Public areas, particularly the bar could have been more welcoming for solo travelers

Fordele: The person running the lounge and the location of the hotel.

Ulemper: The messed up check in for myself and all my guest. The restaurant as a disaster where we could never get seating or food. I found this hotel to be in a crisis of identity. It wants to be a boutique hotel but isn't.

Fordele: The property is centrally located, very close to Parliament Hill, and other points of interest in Ottawa. Very friendly, and helpful staff, especially Alexandre. Rooms are rather spacious, and very clean.

Fordele: God pris for beliggenheden. Enkelt, men det var rent, roligt og sengen var behagelig.

Fordele: Fantastisk beliggenhed.

Ulemper: For meget støj fra gaden. Bruseforhæng lugtede.

Fordele: Beliggenhed og pris

Ulemper: Betingelser

Fordele: Busstoppested lige ude foran på den anden side af gaden, let at komme til overalt i byen, vi var i stand til at gå til et par museer samt kanalen for vinteraktiviteter. Vi boede kun en nat og havde en meget fastklemt weekend, så virkelig kun tjekkede ind, tilbage kom tilbage til søvn og tjekkede ud, da vi vågnede om morgenen. De har underjordisk betalt parkering på den anden side af gaden, men det er en gratis service i weekenden, så det var et plus!

Ulemper: Loftsmaling var revnet, badeværelset meget lille og forældet, samt nogle synlige skader på døren (spåntagende maling osv.). Hele gulvet lugtede kraftigt af rengøringsforsyninger (barske ikke rare), og også luften var så tør, at vi begge vågnede op med meget øm hals.

Fordele: The Location

Ulemper: No

Fordele: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.

Ulemper: The sum of all the reviews I read were a better reflection of the experience than I expected. The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway. Great location! Not in a room with an opportune view, but such a prime location to government and financial buildings, sightseeing, shopping, and dining.

Fordele: Location

Ulemper: WiFi, Breakfast and Parking

Fordele: Location, staff.

Fordele: Great downtown location. Nice big room.

Fordele: Front desk staff were very very excellent in their customer service. We were in Ottawa to visit all the sites and were constantly asking them for directions. Every one of the front desk staff day and night were so responsive and receptive. Kudos to all

Ulemper: One factor was the bathroom. There was a slight mouldy odor around the toilet. Also when taking a shower the water coming from the tap was hot but when the shower was turned it the water fluctuated from hot to very cold. Not a pleasant way to shower.

Fordele: Clean comfortable and everything I needed was within reach. I’m happy my first stay in Ottawa was here.

Fordele: It is close to everything.

Fordele: breakfast was excellent, good friendly service, good food

Ulemper: the exterior of the building could have been more inviting but then again it is an older building .The facilities s were very clean and very comfortable

Ulemper: Quality of the room is not worth the price I paid.

Ulemper: Bit of a dated building. No real modern amenities

Ulemper: No fridge and the check in time was awfully late. Need to have a more accommodating staff and better service.