Redwood City Hoteller

Quiet; friendly staff, especially at breakfast. Price jumped up by $60 while we were searching. Room was a bit flimsy. Picture on wall made a fairly loud noise just from walking on the floor.

The room was incredible, far nicer than the star rating in my opinion. The staff was rude. Arrived at 2:40, would not let us check in until 3:00 sharp. My fiancé was sick, so I tried to bring her breakfast to the room, the lady wouldn't let me; when we came in and ate together she stared as us, arms crossed the whole time

Brown streak on the bed, crushed bugs on the walls, sliding doors bolted shut. Avoid!

Close to highway, room was dark, weird smell everywhere, bed was not very comfortable, poor internet connection

There was mold on the shower floor. I asked twice for bleach to clean it myself but never got it. There are holes in the carpet.

Room layout, beds, a lot of outlets, very clean HUGE construction project in the middle atrium, hence noise and no restaurant. Bathroom amenities very, very limited - need to ask for basic things like Q-tips and other (yes, they are available - a nice list in the room) but having only soap and shampoo in the room is not sufficient

Location The whole place smelled dusty due to the construction-- I booked a 300 dollar room and they said that there was no running water--- moved me into another room with no view but not any cheaper

Rooms had beautiful view overlooking the hotel Lobby. Size of the rooms are nice. Waited for shuttle over 45 min.. a shuttle from a different Hotel was nice enough to drive us .at 2 am needed maintenance ac was not working .. bathroom was not clean toilet seats for dirty from the last person there.

Under construction, noisey

Food at 360 was great. Beds were comfy. No microwaves in room. No liquid coffee creamer, just powder.

we didnt like much. they didnt include on the web that the hotel is going through massive renovations. pool was closed which we wanted to use so badly during our short vacation. The gym was also out of service. it was very disappointing of an experience.

The hotel feels like it has all of the upgraded tech and decor a geeky guy like myself want out of a hotel. It was clean, close to the airport, and didn't have any noise coming from any highways or streets. We arrived late in the evening after a long flight to find our room wasn't ready. (at 12:30am) The front office manager said the floors had been cleaned that day, so it might feel a bit damn in the halls. Feeling tried we said Okay, and got our room key and went right to our room. The first thing we see is carpet fans scattered all over the room with every moveable piece of furniture stacked on our beds. It took another 45min to get our room switched for one that didn't have any fans, and we were questioned like we made the entire thing up. Only issue we had was the miscommunication from the office manager regarding the overnight parking. I was told it would only be $14 and I would have to use the parking machine in the garage. Well, the machine charges $20 for overnight, and I had actually already been charged $14 for parking on my room bill. So i paid for parking twice...We had to leave for the airport or I would have fought it.

The fire alarm went off at 5:00am and we had to walk down many flights of stairs. When we got to the lobby we were told it was a false alarm. After returning to the room to get some sleep before an international flight, the alarm kept going off every 15 minutes or so for the next 3 hours. This made for a stressful start to our vacation.

Quick check in and out, courteous staff, and the price was right. However, hotel shuttle took almost 30 minutes to make the full trip between the Hilton and the international terminal. The bedding had some small stains and bathroom was not entirely clean.

Parking not included, outdated need manteinance

Close to the airport. quite. On site restaurant. Place is very short staffed. Only 2 persons at the desk at night with constant stream of the travelert checking in and checking out, plus non stop calls from rooms or about reservations... i waited in line for over 30 min just to check out!... No toothbrash/toothpaste in the room, which is a shame for an airport hotel and considering the price they charge for a night.

price of room was exorbitant. No restaurants within walking distance.

Nice hotel rooms and pool No

I was staying overnight for an appointment I had in the early morning. The hotel is old, but they've done some updating. In the room itself, they focused more on updating the bathroom than the main room, which I think was a good call because it's important to have a clean, well-functioning, modern bathroom. The hotel was very close to my appointment. So, in that sense the location was good. Atmosphere-wise, however, the location has nothing to offer. The front desk person was nice, efficient, and welcoming. The breakfast isn't gourmet, but a decent variety of the standard stuff: microwaved eggs, pastries, bagels, yogurt, fruit cups, etc. In other words, you could probably find something to tide you over. The lobby is clean and pleasant. The room was quiet enough, even though it faced the main street. There was a mini-fridge in the room and a coffee maker with coffee provided. It's a motel-style place, more like a Motel 6 than other Best Westerns I've stayed at and it kind of had a strip-mall feeling to it. The room had a very musty smell, not a smoke smell, but just an *old* smell. That was the worst of the whole experience for me. The room was clean, but had a kind of old, worn feeling to it that I'm not used to from Best Westerns. The carpet seemed old and dated, and the bedding, too. The heater wasn't very nuanced. It blasted hot air that made the room too hot, too quickly, but when we turned it off, the room quickly got cold. There are more modern heaters that work better, I've seen them in other hotels I've stayed in. Overall, if I had to stay in this area again, I'd probably look for a different hotel. This one was too expensive for what it had to offer.

The location is nice to visit Stanford-University