Bed was firm and comfortable Ordering online we were not warned that we were booking a smoking room. We were given the room without warning and when we discovered how badly the room smelled, the front desk said it was the only room available. The room reeked of smoke and we work up constantly all night long from the smell. I have asthma and had to use my inhaler several times the next day to calm my coughing. The hotel was too noisy to keep the window open and that barely did anything about the smell. I will never stay there again and I do not trust last minute bookings on price line now. The only purpose of booking the room was to get some sleep before driving the next 2 hours home and we were barely able to do that. We may have each gotten 2 hours sleep over the course of the night.
The room was very nice. Did not like being located on the side of the hotel facing the very busy highway. Did not like that the huge touring group with tons of children were screaming, yelling and running around the pool deck when I arrived at 9:30pm. I think the staff should be on top of noise level when it is excessive, no matter what time of the day it is.
Hard to find if you arrive late in and are in a rental car.
Cleanliness. Comfortable bed. Great shower. Good stock of food and beverages after hours. TV location at side of bed makes it hard to watch in bed. Bathroom exhaust CFM is not adequate. Wireless connection is slow.
Everything, especially the breakfast bar. Nothing
I liked that check out time was noon I thought there should have been wifi in the room
Very comfortable, quiet, clean room with nice workspace/livingroom area set off from the sleeping area. Wish I could have stayed longer!
It was clean, roomy, and quite. Breakfast was crowded, but had good variety.
Wanted a hotel that was reasonable in price but with the comforts of home and found this here. The pictures posted are exactly what you get. Very clean! The staff was friendly at the front desk -especially Usha who was very patient with me. My family really enjoyed their hot breakfast and indoor pool :)
Early in the morning we were greeted by wild turkeys from across the field Carpets were clean but not up to my standards but I've stayed at many hotels and I'm always bringing my flip flops anyways
The room layout worked great. It provided a lot of room for the kids to play with their toys and then gave a separate space for sleeping with the kiddos on the sofa sleeper. Rooms were clean, beds were comfy. Convenient just off the freeway; Pizza place and Starbucks very close. Would definitely stay again. Not a great TV channel selection for young kids. The channel guide was incorrect. Pool area is slippery tile with puddles of water. Our 3 year old took a pretty good fall.
Nice comfortable bed, spacious room overall. Bathroom area was like something from a cheap hotel room.
Good selection for breakfast with spacious rooms for families; very accomodating staff; close to old town. Noise from nearby airport; in an industrial area with minimal food sources nearby.
breakfast and size of room was good Room was not totallly clean
My stay was brief (<24 hrs) but pleasant in every way and convenient to the airport
It was a very comfortable stay. I especially liked the complimentary popcorn!
Great breakfast. Excellent staff, from front desk to housekeeping Love the 2 br suite for 3 people Like the option for the free pass at the natomas sportsclub Great pool and Jacuzzi, would like longer hours then 9pm Parking at 3am on Saturday, only 1 slot open and had 2 cars, had to go to front desk to find it via security camera and use the reservation parking space. Needmore secure parking spaces. Would like like dvd player for the Tv or obtain one from the front desk. Brought own from home. Would have liked happy hour on weekend, not just m-Wed. Would have liked longer breakfast hours till 10am. Better signage to get to hotel through mall parking lot. Don't put families with kids on second floor, lots of noise in the living area. Would like a penthouse suite at this location, one at Cal Expo.
The hotel was clean and the staff was excellent
Extremely friendly staff have my kids a history lesson while we were checking in. Very spacious room with great amenities. Beds were very comfortable.
I just needed a pet-friendly room that was clean and comfortable, a stopover for a long road trip, and Extended Stay worked.
NOT A THING! It was disgusting, loud, uncomfortable, sketchy people staying there.
The room was a good size They didnt want to give us an extra blanket, extra pillow, extra nothing. We stayed 3 days and they only gave us one roll of toilet Paper. When we asked for more they said they ran out and they're trying to get more.. I will never stay here again.
Layout of room was fine Toilet barely worked. Door to bathroom was broken. Floor was dirty. Cabinets were old and worn.
The staff was nice and they were clear about giving directions. The tv and channels were good ones. The room we stayed in had a fridge, sink, and two top stoves. It also had a table with two seats and a couch. I liked how the closet had a curtain to cover your clothes. The room design was nice and better than it expected. I don't like how the tub was clogged up, but as I was about to call the front desk, the man who gave us our room called to make sure everything was ok in the room, so right away I told him and he sent the maintaince guy up. The bathroom could have been cleaner but it was not disgusting.
The location was fantastic. However, all but one of the staff were curt and unfriendly. I was traveling for business. The water was shut off while I was mid shower. I literally had to go to my business meeting without having been able to rinse-out and style my hair. I was told there was an emergency water issue and they had to shut it off and "didn't have time to warn all the occupants". Would have been nice to have a warning. After, the front desk person was helpful in complying with my being given a refund due to the issues. At the end of it all I feel I was treated fairly given the inconvenience.
Hands down, the service! Whitney who was at the check in desk when I arrived was do helpful & was so nice about everything! She even laughed along with me while I was feeling so outa sorts and I went to my room in a completely different and better mood than I arrived in due to outrageous family issues that day. She assisted my aunt, who booked the room for me, who is completely challenged by anything involving technology. And was clear, precise but very patient and accommodating with her. Best experience ever!
The staff. Very convenient to the airport. My non-smoking room smelled of smoke - bathroom not clean
The price and overall cleanliness of the room. Located near several restaurants was also convenient. The location and the surrounding area were not desirable. At breakfast, the coffee creamer was old leaving clumps in my coffee and the orange juice machine stopped working.
Great location because right near the freeway, shops and restaurants. Also very quiet and pets welcome. Room was not clean very well, but it did smell strong of chemicals.
We stayed at Quality Inn this past weekend and to be honest, we had a random employee of the hotel walk into our room without knocking on Friday evening, had our keys not work several times, and it was incredibly loud. We requested extended check out and still had the maid knocking loudly on our door early that morning even with our do not disturb sign up. The room was also fairly dirty with incredibly stained carpets. Overall, I wouldn't stay there again.
Nice room, ok location, dog friendly
How close it was to the freeway The toilets not functioning, light not working, floors were so dirty the bottom of your feet turned black, there was a hole in the comforter, asked to have room clean and ended up with the same sheets and blanket with the hole, along with a wash cloth that had a giant black stain on it. Employee's were rude, check in office smelt horrible, people were outside yelling almost every night. Elevator had trash in it along with dirty Q-tips. I also have photos of almost all of these issues. I feel that this place was really dirty. I left a day early and would have left earlier if I didn't already pay for the room.