Saint Thomas Island Hoteller

Activities included in the resort fee for adults and children are excellent. Water aerobics, trivia games, yoga classes, parrot show, etc. Food prices on the property are pretty high given the average quality. The standout is Havana Blue which is on the reef side and privately operated --- the food there is excellent!

It was absolutely beautiful resort inputs and outside! We had requested two beds in a room we only got one king bed. We also met many couples who had the same issue and some vice versa they got asked for a king bed and got two doubles. also the bed was not very comfortable it was kind of firm!

We were using this hotel as a one night stay before we cought our plane next day. It's OK just to stay in for one night I just wish I had tile floors I'm not a big fan of carpets and the beds were not super luxurious a average hotel for a great price. And absolutely within walking distance of shopping.

We landed in St Thomas to catch the ferry the next morning to the BVI. This was right across the street and about a block down from the ferry. Can't get closer to this. Stayed both on our way to BVI and our way back. Had breakfast the first time, small portion and not anything to rave about. Had dinner the way home and it was very nice - good pasta dish. Upon arrival - late afternoon after 4 pm - we were told that our room wasn't available. We waited a few minutes with a few others in the same situation. Then we asked again and another lady found a different room that was available. Not sure why they made us wait, and would have continued to make us wait.

great location, pool and bar were nice bathrooms could've been cleaner and we experienced a leak in our ceiling and had to be moved to another room...

The staff were absolutely fabulous! This is a smaller family run hotel, that could use a little updating [nothing major] that you could care less about because the staff is just that great. They are very accomodating [held our bags for us after we checked out for a few hours]. The only draw back for some travelers might be that there are a lot of stairs, which was not a problem for us and our two younger children. We would definitely stay there again!! nothing

It Was A Very Nice Hotel..I Would Recommend It To Anybody The Location Is Horibble

Great location, extremely helpful and friendly staff. Just around the corner from all the shops and boutiques on Main street. Lots of stairs. Not a problem for us, but if you have any physical disabilities this is probably not the best choice.

Great Location, staff and breakfast! Look oudated, the bed needs replacement and the shower was terrible...

Nice rooms friendly service. Great Beach!

Loved the beach location and closeness to airport - we walked. Loved the cool tropical gardens and plushness of surroundings despite a drought. Loved the refreshing pool after being on the beach with the waterfall. Setting of restaurant is beautiful. Rooms and beds extremely comfortable and views are spectacular. Staff was very friendly and informative. The shower ran out of water while I was in it. The quality of the food was okay but overpriced. Wine was way out of line expense wise.

I liked that the hotel was close to the airport and had everything. It's close to downtown and shopping as well The hotel restaurant and bar are a bit over priced and mostly American food. I was also checked into a room that was already occupied but it was quickly resolved.

I enjoyed the overall experience at the Emerald Beach resort but the rooms and the property as a whole needs to be updated. It was clean and the staff was friendly and helpful and I especially enjoyed the quality inn location of the beach. It's proximity to the airport was a little disappointing but not overbearing. I would definitely stay there again but they had to straighten out the bill for me because the price did not match what I booked on kayak The locals on Saint Thomas that inhabit the island are not very friendly in general. I really think they do not like tourists or Caucasian people at all And there were many lovely experiences I had with people there but you know who the locals are and you can tell that they really have a resentment. But as for the staff at the Emerald Beach they were lovely

Paul welcomed me every morning for breakfast at the restaurant. Smiles all around. Big sand beach that even had a place for a novice snorkelers to see exotic fish without being terrified. Crystal clear water. John set me up with trips and cabs. Even made sure I didn't get taken advantage of. I forgot and left my safe open, with money and potent pain meds, they cleaned my room and to my surprise nothing was stolen. Florentina was the cleaner and I was left feeling secure and safe in my room. I can't say enough about the staff. I really felt at home. Beautiful beaches, sunsets, beach bar parties. Will definitely go back again. I'm not kidding I'm telling everyone I know. Spirit airlines

Perfect location, beautiful beach front, close to the airport (you could literally walk there from the hotel) staff was friendly. Food and drink were definitely over priced but that's to be expected I guess because everything there has to be imported... Love this place and would definitely go back! The pillows and bedding weren't very comfortable, U fortunately we didn't get a restful good night sleep any night we were there, but everything else was great!!

Great staff. Grear location. Great beach. The Hotel is a little bit outdated and needs renovations.

From beginning to end the staff was amazing! The food is second to none and the location is beautiful! I guess our room could use a little updating, but overall was nice.

Staff are always great, friendly and attentive! Rooms could use a little updating

it was better in reality than the pictures was showing.only the beach was not really a beach but there's so many beaches in st thomas to explore than the one at your hotel .the studio was really clean , towells were changed everyday.parking facilities and proximity to the supermarket was perfect.also the restaurant is great and you must try the lobster.