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Staff service and proximity to lagoon Noisy room
Close to shopping malls and business centers. Construction work was going on and it was too loud during my stay period
tidy rooms lateness at reservation when arrive, noises from outside heard inside the room, bad breakfast
The desk staffs are extremely friendly & helpful, courteous, customer oriented. I will definitely revisit next while in UAE. Strongly recommend any business / tourist to enjoy the Hotel. The name Grand Excelsior is a perfect fit. Nothing at all
Spacious rooms and living room, clean and suitable for family; duty manager and rest of staff are friendly and helpful Accessibility and very narrow road to the parking lot
Very nice hotel that is pretty close to the Airport. Nice area where you can walk around and get anything that you need. I had a great clean room, the curtains were great at blocking out the light. Great value for the cost.
the rooms were very comfy and clean and the staff very friendly the breakfast buffet was bad and there were flies all over the food
Location is pretty much the only advantage it seems The hotel is a high end 3 star or 4 star, I dont know who has given it a 5 star rating. That is totally wrong. The staff at the reception is so so depending on who you get for service. Overall the experience is average or below. Nothing much to talk about and nothing much to recommend. Chose the hotel only for location and the fact that it is an international brand but location is the only thing going for it for now.
Location and parking only Bad services , bad bofy , very old items and very expensive
Rooms are clean. Poor Room Service.................Prices are too high for the consumable items available inside the room.
Good, comfortable; efficient, friendly staff.
The room service, the staff members are very helpfull, the lagon view is very nice I didn't like the hotel location and entrance, it is in a very narrow road and back side of the street, further, this is not a 5 stars hotel.You can here the noisy at the other room next to you or at the corridoor...
Stor oplevelse. Kan anbefale opgradering til Imperial-værelse!
super lækkert,fantastisk service
Rigtig god beliggenhed. Dejlig strand og fedt med de faciliteter der er ved hotellet, Auqa land, Dolphin Bay, Spa ect. Der var forskellige resuranter, bar og disco, faktisk behoever man ikke at forlade Palm Jumeria. Jeg syntes morgenmads resturanterne var meget store og meget larmende med mange gaester, men saadan er det vel paa et saa stort hotel.
A great place to refresh and sleep during a 8 hour layover at Dubai Airport.
Conveniently located airside, ideal for transfer. Swimming pool and sauna open 24 hours. Excellent food, very spacious room. None
the beds was amazing very comfortable the staff was helpful we had good time.
It's great to have an option to sleep at a hotel right in the airport when you have long transit. The hotel itself is comfortable and clean and has nice amenities It's hard to get to the hotel, especially when you are lugging a wheelchair and a stroller at the same time. They also have multiple locations at different terminals, when we finally got to one of the locations, we were told that our room was booked in some other location even though there was no such mention in our booking. They eventually accepted our booking
I came in late and left early but the staff were great. Thanks, jwk nada
Great location if you are catching a connecting flight the next day! Very Clean, Staff were helpful and polite. Would definately stay again and recommend to friends
Perfect Hotel for long and short stay transfer at Dubai Airport
You have to stay in the terminal to get there, I had to leave to get my luggage and was not allowed back in to stay at the hotel.
Convenient location for transferring passengers, quiet (I did not hear the airport announcements despite what some ppl say) , lots of features, complimentary fruit basket :) :) the only noticeable thing was that the air conditioner was quite noisy even on the lowest setting.. but I was so tired it did not bother me at all.
Massage chair The room was not properly clean, there were lots of dust
I thought the room layout was very nice and was very impressed with the bathroom facilities.
Staff really helpful.Room comfortable. None
Synes at alle de udendørs aktiviteter var helt ok, søde mennesker der arbejdede I poolområdet. Tilgengæld var morgenmaden meget skuffende, der manglede sunde ting! Værelset var endnu mere skuffende. Ingen mulighed for udluftning, meget beskidte vinduer, som man næsten ikke kunne se ud af,og der lugtede meget 'indelukket' på rummet. Møblerne var gamle og meget slidte også... Mere frugt og grønt på morgenmadsbuffeten. Og frem for alt en ombygning af de værelser -vinduer, der kan åbnes. Evt trægulve istedet for gulvtæpper, - det var meget fugtigt at gå på.
Vi var et ungt par som bodde 9 dager på hotellet, vi var kjempe fornøyd med hotellet.
Personalet var meget serviceorienteret og venligt. Central beliggnhed. Meget rent. Dejligt stort morgenbord. Fantastisk udsigt fra værelset på 18. etage. God oplevelse. Der var ikke sol ret længe ved swimmingpoolen, og ikke megt plads.
Imødekommende personale, selvom vi ankom kl. 7 om morgenen. Vi fik kaffe og morgenmad på terassen.Vi havde bestilt et Deluxe værelse, men det havde de ikke ledigt, så vi blev opgraderet til en Suite på 23 etage en 80m2 lejlighed med en super udsigt til Creeken på den ene side og Burj Khalifa verden højeste bygning på den anden.Taxi er meget billigt så det benyttede vi stort set hele tiden.Exsempel fra hotellet til Burj Khalifa er der ca. 6-7km, det koster 20 Dirhams=30kr.her ligger Dubai Mall og Fontaine Springvand m/musik som kører fra kl. 18-23 hvert 20min super flot.Til creeken koster det ca.14Dirhams=21kr.Tag en Abrabåd til bydel Deira. Krydderi marked og Goldsouk,og Bur Dubaisiden tøjsouk Pashmina 10dhs=15kr.Abrabåd pris t/r 2 dhs=3kr Nej - alt var OK. Vær opmærksom på hotellets gratis bus - den har en køreplan for alle ugens dage - skilt i receptionen viser hvor den kører hen fra mandag - søndag. Super service. Vi havde iøvrigt ingen problemer med de 2 elevatorer ventede sjældent mere end 5 min til 23 etage. Hotel Majestic Tower keep the good work, we had a wonderful vaccation and we will come back again.
Super beliggenhed - value for money. Rengørnigspersonale skal lige checke en ekstra gang om værelset er forladt og lade være med at banke på kl 6 om morgenen og spørge om man skal checke ud...
Værelset, morgenmaden, beliggenheden. Deres personale ved receptionen, skal være mere serviceminded.
Gode udendørs faciliteter (pools, tennisbaner, have, privat strand). Venlig og glimrende rengøring. God pris. Dårlig lugt på værelser (sandsynligvis fra aircondition-anlæg). Selvom de russiske gæster udgør et flertal bør receptionen have et mere internationalt sigte.
close to metro House keeping was late cleaning the room even after you left early and came late, the room was not cleaned. Had to call housekeeping to get it cleaned.
Big rooms, friendly staff Small lobby
The comfort and well appointed rooms. The rainfall showers is most wonderful and one of the highlights of the hotel. The bed is comfy and rooms are very clean.
Perfect location. I was there for exhibition, to the exhibition area was possible to walk or take metro whcih was before hotel. -
Staff is good. Rooms are dark so you can sleep well. Rooms are very noisy they're not sound proof at all sp. when other room person using a bathroom you can hear water and flush noise. I wanted a connected room because of my children but they didn't provide me.
Yes..little bit gòd but not perfect ..Middle class hotel More clean want ..And far away from city town.It is problem
The staff and services were excellent. Room was quiet and comfortable. Room decor is dated. Furnishings and walls are banged up.
Price for value given nothing
staff car parking
near exhibition center,close to downtown,near train station. old furniture,specially sofas,windows can not be opened,result in smiley smoking floor.
Great room and service.
I like the architecture, location and friendly staff o the this place. Combine them with the great price and you will surely be satisfied. I wish they had a controllable Air conditioning system, it was a bit hotish. Also, the pillows weren't comfortable at all. I've stayed at 4 stars hotels in dubai that had far better pillows.
Just the location, that's about it. I stayed in the apartments tower, even though my booking had been for a room in the hotel ("suite"). By far the worst stay I've had in Dubai, and I've been there many times. There is no chance this hotel is rated 5 stars, it's fraudulent or old and needs to be updated. The hotel lacks energy, lacks a buzz, the bar is packed with hookers, TVs don't have the right channels (Aljazeera/Bein football ones to show crucial Champions League games), the restaurants are on the 24th floor and look like a 3-star hotel's restaurants at best. Their seating and tables are old, and doesn't look luxurious at all. Let's put it this way - I'd be embarrassed to take a colleague there for a business lunch. The hotel itself is dark from the inside, despite a ton of sunlight and unblocked view on all sides. Inside the rooms, the carpet was smelly (probably old) and the bed/cupboards were old with scratches and all. There was barely an office desk to do any work on, and the kitchen was too big for the place. Overall, this hotel is equivalent to a nice 3 star in the US / Europe. I didn't mind the policy to allow gents to take "guests" (girls) upstairs because that's the only consolation one deserves to get for staying at this crapchute.
Big room Bad smell in the room
The hotel location, the architecture is nice. The rooms were very spacious, and we got a free upgrade to a one bedroom suite, which was very nice of the staff to do. The gym and the pool seemed a bit odd, as a layout. The bathroom fixtures seemed a little outdated, but worked fine.
Being offered suitable accommodation at an excellent price in a City where winter prices are substantially increased during the tourist season. The rooms were generous and very comfortable. We had a seaward facing room and as such were subject to the background noise of the Metro. In the future I would request a rear or side room instead.
Room, location, hotel, staff, I travel a lot, but In short I loved everything about the hotel. Thank you very much for an amazing stay. I didnt like that i didnt stay in this hotel on my previous visits to Dubai
Excellent staff (concierge can answer almost any reasonable questions about Dubai), very comfortable room with all facilities that I wanted, good (though expensive) food. Breakfast was excellent in quality and service, but price was too high. Hotel location is good, but due to multi-lane roads immediately north and west of the hotel, it was difficult to walk to nearby places like Dubai Mall (The hotel has shuttle service to Dubai Mall about four times a day.).
Wonderful shopping location and staff, especially Guest relations Nia who helped us tremendously. Internet slow in business room and hardly used by anyone. Also a dry state so no alcohol served.
The hotel was great, just a little more expensive than we wanted to pay. Difficult to get to with Dubai / Sharjah trafic at peak times.
nice view of the lagoon,good location internet not free of charge,even in the lounge club, staff at reception too slow and mostly they are not on they table,it was written here in booking.com that in club room there is a jacuzzi but we didn't have that
I liked the location
Nice view and Very Luxury room Room Sevice is not 5 star
The location was very good and accessible, and the room was very comfortable lack of receptienists and delay of the room service
Location, Breakfast, Room's size (large), Shuttle service to Dubai City Center nothing
Catering staff are excellent and food is good, hotel location is good and view is excellent. Hotel used to be Millennium Hotel and when I used my up to date navigator I did not find the new name(Corniche Al Buhaira Hotel) even taxi driver whom i asked did not know the new name. I do not recommend this hotel to people suffer allergy as rooms are dusty and will make them sneezing all the time. water pressure in bath rooms is very low and asked them many times but could not solve the problem(4 nights). room service is very bad. It does not deserve to be 5 stars class!!. I was staying in 3 club suites and expected the best service but unfortunately not.
the hotel was quiet and comfortable the traffic jam between sharjah and dubai
The room smells unconventional. The barroom wasn't the standard of a Hilton hotel. The bed smells also. I left the hotel until one night. Very disappointed.
the helpful staff through-out the hotel and their attention to detail n/a
lovely atmosphere,pleasant staff and nice view. room smaller than other two hotels i stayed at . same price
The Staff could not do enough for you. The room was excellant, Bathroom and wet room superb, The most comfortable bed have ever slept in. The infinity swimming pool was superb. Not enough sun beds around the pool area. Booking.com did not give breakfast option at this hotel
Courtesy of staff Toiletries Central Location Lobby Design Spacious room Asked for king-size bed, got 2 queen-size Pricy drinks at the bar downstairs A bit of small bathroom space itself (stall). Limited TV channels Not a big pool Small saunas
The location, staff, services, pool area, nice room with nice bath The breakfast was good but despite of lots of choices the taste wasnt that perfect. You can not deslike any other thing in this hotel, everything was truly amazing.
Fantastic hotel close to the beach and restaurants. Rooms and facilities are just second to none, but above all, each and every member of the staff is just exceptional - the best service I've ever had in a hotel!
Amazing hotel wit staff and all resources super
staff location beach price paid breakfast somewhat outdated but with the price I paid I have nothing to complain about
Located right on oceanfront amongst a vast range of eating establishments. Handy shuttle bus services to attractions.
Excellent staff, perfect location poor wifi access in room
Great service High alcohol prices
the view from the 25th floor no private beach
very nice romantic loby soicialy at night restorant and very quit the smell of the room fulled of tabbaco
this is a new-build hotel built in early 2015. The materials for the room are excellent with special floor tiles good quality carpet frameless glass shower doors and Granite bathroom countertops. Some interesting features are there it has electronic light switches which basically control the lighting through a scene which is very interesting and cool. The view of the creek is amazing. I used the pool which was great as well as a poolside bar where you can drink smoothies while sitting in the pool. The gym was excellent. valet parking is free if you are a guest which was very convenient.
God service - venlig - høj standard
Det var et meget fint fungerende hotel - høj service og mange flotte faciliteter. Hotelle var centralt placeret - dog midlertidigt "afskået" grundet vejbyggeri. Ved vores værelse (747) var der en del ventilationsstøj når vinduet blev åbnet - det bør der ses på
Hotellet og service er på niveau med et 3 stjernet hotel i Europa. Ventetid i restauranten på en time!
venligt og imødekommend personal ovr alt. supr djligt hotl helt ignnem. Maden var super og meget fin service.