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Detaljer
Kort
Anmeldelser
Samlet
8,0 Fremragende
Baseret på 16.482 anmeldelser
-
Alle anmeldelser 8,0
-
Par 7,7
-
Familier 8,3
-
Business 8,5
-
Singler 7,7
9,5
8,6
7,4
5,6
5,3
5,3
9,3
8,6
6,4
5,4
5,2
5,1
9,5
8,5
7,5
5,4
5,4
5,4
9,5
9,1
7,5
5,8
5,1
4,0
9,3
8,3
6,0
5,6
5,5
4,6
Data leveret af TrustYou
"Stationen lå i nærheden"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 9,7
Everything was very nice and pleasant, just as you expect from a 4 or 5 stars hotel. Internet connection was very disappointing, more frustrating was that they know about it and don't do nothing to satisfy that need
Middel 2,5
I booked Best Western Felicity Hotel for two nights, July 25-27. I arrived ataround 2:00 am at the hotel and they gave me a smocking room when I asked for a on smocking room. It smelled so bad that I couldn't bear it and I asked to be moved to a non smocking room. The room that they offered me had a smell of mold. It was so late at night, I just couldn't move out and search for another hotel. Then I was looking for an iron to steam my pants, and I couldn't find a plug in the room to plug it in. I called room service and they brought me a special transform. I finally had the transformer, the iron was broken. I had to call to exchange the iron. In the morning I wanted to go to the gym and swimming pool and it swimming closed due to renovation. I just feel it's not a 5 star hotel. I couldn't stand it any longer, I checked out and I went to a different hotel for the second night
Seneste anmeldelser
-
Fremragende
10,0+They have English speaking staff, the room wad excellent i upgraded to a suit Room for only 100rmb. It looks and feels like a luxury hotel.-There internet connection sucks really sucks. Is like they have one connection to a million people. Frustrating slow.
-
Godt
7,0+I like the location and the services.-The room bathroom was not in good condition and the bath tub drain was not working.
-
Fremragende
9,7+Everything was very nice and pleasant, just as you expect from a 4 or 5 stars hotel.-Internet connection was very disappointing, more frustrating was that they know about it and don't do nothing to satisfy that need
Detaljer
Kort
Anmeldelser
Samlet
9,3 Fremragende
Baseret på 6.872 anmeldelser
-
Alle anmeldelser 9,3
-
Par 9,0
-
Familier 9,1
-
Business 9,5
-
Singler 8,9
9,7
9,6
8,8
7,5
6,9
6,9
9,7
9,4
8,8
6,5
5,1
4,1
9,6
9,5
9,0
7,4
5,6
4,3
9,8
9,7
9,0
8,8
8,3
4,8
9,7
9,5
8,4
7,5
6,2
4,6
Data leveret af TrustYou
"God reception"
"Professionel betjening"
"Venlig betjening"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 8,0
A very warm feeling Thank you none
OK 5,7
Pretty responsive staff, good. Locations plenty of restaurants nearby. Close to subway station. The hotel use cheapest possible toiletry. The tooth paste actually taste bitter. I took a shower upon arrival and the plug in the bath tub is not working resulting a pool of water accumulate in the tub. They quickly fix it. But it is annoying. One more thing that is worth mentioning, if you reserved a non-smoking room, good luck getting one with cigeratte smell. I have to change the room twice cause as it happens their customers has no regards to the non-smoking requirement. They smoke whenever wherever they want.
Detaljer
Kort
Anmeldelser
Samlet
8,5 Fremragende
Baseret på 5.822 anmeldelser
-
Alle anmeldelser 8,5
-
Par 8,3
-
Familier 8,8
-
Business 8,8
-
Singler 8,3
9,3
8,9
8,3
7,8
7,6
5,8
9,5
7,9
7,7
5,9
4,7
4,4
8,7
8,2
7,8
7,7
5,6
4,3
9,3
8,4
8,3
7,7
5,9
4,8
9,4
8,3
7,6
5,7
5,1
4,2
Data leveret af TrustYou
"Venlig betjening"
"Stationen lå i nærheden"
Seneste anmeldelser
-
Godt
6,5+Proximity to the convention center was nice Decent American food choices both in the hotel and right outside. Generally kind staff, even though few had a working level of english.-I didn't expect everyone to speak amazing English, but I did expect that the check-in staff would know the words "Convention Center" considering they are a two blocks away and listed as a preferred hotel for one of the largest convention centers in the world. In fact most of the staff didn't know the words -- which is surprising to me. Our "non-smoking" room had a smell that I can't quite describe in words. Something like moldy bread with and cigarettes mixed with decaying animal. It was very unpleasant. The club staff was decent but operated on a 3.5 star level, not 5 star - like they Shangri-La chain should. They just did the minimum's with a bit of attitude and a feeling that your presence was not totally welcome.
-
Godt
6,7+Staff is very helpful and attentive. Room was pretty standard/better for business travel in terms of cleanliness. They could make some imrovements in upkeep but otherwise was maintained well and cleaned well daily. Pool and gym are very good. Breakfast is very good. Didn't use the spa, but I wish I did because it looked nice.-Not sure why I was recommended this location, I think for proximaty to the border & ease of transportation. However, the other Shangri-La in town seemed closer to better dining, shopping, and bars.
-
OK
5,0+The location is probably what makes this hotel 'special'.. besides that, nothing too crazy-Rooms are very small. Too expensive for just a very normal hotel.Very old hotel
Detaljer
Kort
Anmeldelser
Samlet
8,9 Fremragende
Baseret på 4.742 anmeldelser
-
Alle anmeldelser 8,9
-
Par 8,8
-
Familier 9,0
-
Business 9,1
-
Singler 8,8
9,7
8,2
8,1
6,5
5,3
6,5
9,7
8,2
6,2
5,2
9,5
8,5
8,5
8,2
6,4
4,8
9,7
8,4
8,0
7,0
5,3
4,9
9,5
7,8
6,2
5,0
4,7
Data leveret af TrustYou
"Venlig atmosfære"
"Gode adgangsforhold/transportforbindelser"
"Gode shoppingmuligheder"
Detaljer
Kort
Anmeldelser
Samlet
8,9 Fremragende
Baseret på 4.220 anmeldelser
-
Alle anmeldelser 8,9
-
Par 8,8
-
Familier 9,0
-
Business 9,2
-
Singler 8,8
8,8
8,8
8,1
7,8
7,5
6,5
8,7
8,6
8,1
7,8
7,5
6,4
9,0
8,8
8,0
7,6
7,5
6,4
8,7
8,7
8,3
7,9
7,5
9,0
8,9
8,2
7,9
7,5
6,8
Data leveret af TrustYou
"Fantastisk udsigt"
"Luksuriøst hotel"
"Gode shoppingmuligheder"
Detaljer
Kort
Anmeldelser
Samlet
9,3 Fremragende
Baseret på 4.000 anmeldelser
-
Alle anmeldelser 9,3
-
Par 9,4
-
Familier 9,2
-
Business 9,5
-
Singler 9,1
10,0
10,0
9,8
9,0
8,7
8,4
9,8
8,9
8,9
8,6
8,2
9,8
8,9
8,5
8,3
7,7
10,0
9,9
9,0
8,8
8,3
9,8
9,2
8,7
8,4
8,0
Data leveret af TrustYou
"Pæn bygning"
"Professionel betjening"
"Luksuriøst hotel"
Seneste anmeldelser
Detaljer
Kort
Anmeldelser
Samlet
8,8 Fremragende
Baseret på 3.767 anmeldelser
-
Alle anmeldelser 8,8
-
Par 8,7
-
Familier 8,8
-
Business 9,1
-
Singler 8,6
9,5
8,9
8,7
8,6
8,4
6,8
9,5
8,9
8,5
7,8
6,7
4,7
9,3
9,1
8,3
7,6
7,2
5,9
9,6
9,1
8,8
8,5
7,9
7,0
9,5
8,4
8,2
7,8
6,7
5,8
Data leveret af TrustYou
"Imponerende badeværelse"
"Rummelige værelser"
"Gode shoppingmuligheder"
Detaljer
Kort
Anmeldelser
Samlet
9,1 Fremragende
Baseret på 3.634 anmeldelser
-
Alle anmeldelser 9,1
-
Par 9,2
-
Familier 9,0
-
Business 9,2
-
Singler 9,2
9,8
8,7
8,5
8,2
7,6
7,5
9,7
8,9
8,6
8,4
7,7
6,2
9,8
8,6
8,4
8,0
7,3
7,0
9,8
8,8
7,9
7,6
7,5
5,9
9,9
8,8
8,4
8,2
7,5
Data leveret af TrustYou
"Behagelige senge"
"Luksuriøst hotel"
"Gode adgangsforhold/transportforbindelser"
Detaljer
Kort
Anmeldelser
Samlet
8,9 Fremragende
Baseret på 6.604 anmeldelser
-
Alle anmeldelser 8,9
-
Par 8,3
-
Familier 9,2
-
Business 9,4
-
Singler 8,5
9,5
9,3
9,0
8,4
6,7
6,7
9,7
9,3
9,2
6,6
5,6
3,9
9,7
9,2
9,2
8,2
7,0
6,7
9,7
9,6
9,2
9,0
8,7
6,8
9,4
8,8
8,7
6,3
5,9
4,5
Data leveret af TrustYou
"God reception"
"Professionel betjening"
"Venlig betjening"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 8,0
Room is always clean and in good shape. Always has hot water available and the bellmen in the lobby are the best in Shenzhen. If you need anything in Shenzhen, talk to the bellmen! Location to me is awesome. The front desk staff continues to not measure up. First, they do not understand there own check in procedures. Second, average English in the actual check-in staff which is not there fault. My fault for not knowing Chinese. Second, if your checking in or out and your from another country, if someone Chinese walks up to the desk, they stop your check in, help them and come back to you afterwards. This is normal in China but its overboard in this hotel. They just cant get there front desk procedures right at all. I don't think they have the ability to fix this problem.
OK 4,5
Room and location Front desk staff is 100 percent rude and does not understand website bookings. If you book on a website check your bank account as they charge you twice for your room so you end up paying double. You explain to staff and show them paperwork and they still do not have the ability to understand. Bad service
Seneste anmeldelser
-
Middel
3,6+The hotel is easy walking distance to the Louhu Commercial Centre and train station.-The bed was very hard, tv programmes did not cater for English speaking guests.
-
OK
5,6+they have internet access within the rooms. gym and swimming pool. restaurant that is open. english speaking services.-i think it is a little pricey.
-
Fremragende
8,0+Room is always clean and in good shape. Always has hot water available and the bellmen in the lobby are the best in Shenzhen. If you need anything in Shenzhen, talk to the bellmen! Location to me is awesome.-The front desk staff continues to not measure up. First, they do not understand there own check in procedures. Second, average English in the actual check-in staff which is not there fault. My fault for not knowing Chinese. Second, if your checking in or out and your from another country, if someone Chinese walks up to the desk, they stop your check in, help them and come back to you afterwards. This is normal in China but its overboard in this hotel. They just cant get there front desk procedures right at all. I don't think they have the ability to fix this problem.
Detaljer
Kort
Anmeldelser
Samlet
8,4 Fremragende
Baseret på 2.732 anmeldelser
-
Alle anmeldelser 8,4
-
Par 8,1
-
Familier 8,4
-
Business 8,4
-
Singler 8,7
8,5
8,0
7,2
6,5
5,6
6,5
8,5
7,9
6,9
6,2
4,6
8,3
8,1
7,4
6,4
5,1
4,6
8,6
7,9
6,5
6,1
5,2
4,7
8,1
8,0
7,0
6,3
Data leveret af TrustYou
"Rummelige værelser"
"Venlig atmosfære"
"Tæt på offentlige transportmidler"
Detaljer
Kort
Anmeldelser
Samlet
9,2 Fremragende
Baseret på 2.516 anmeldelser
-
Alle anmeldelser 9,2
-
Par 9,0
-
Familier 9,5
-
Business 9,2
-
Singler 9,5
9,8
8,0
7,6
6,9
6,5
6,9
9,8
8,4
7,4
7,1
9,9
8,4
8,3
7,6
7,4
9,7
7,9
7,8
6,9
6,6
2,7
9,8
8,2
7,4
7,1
Data leveret af TrustYou
"God reception"
"Behagelige senge"
"Gode adgangsforhold/transportforbindelser"
Detaljer
Kort
Anmeldelser
Samlet
8,6 Fremragende
Baseret på 1.808 anmeldelser
-
Alle anmeldelser 8,6
-
Par 9,3
-
Familier 8,5
-
Business 8,7
-
Singler 8,7
8,4
7,2
7,1
5,2
5,0
5,2
5,5
3,7
8,4
4,9
8,4
7,2
6,7
5,0
4,9
3,2
6,8
5,7
5,0
Data leveret af TrustYou
"Gode adgangsforhold/transportforbindelser"
"Venlig atmosfære"
Detaljer
Kort
Anmeldelser
Samlet
8,2 Fremragende
Baseret på 5.081 anmeldelser
-
Alle anmeldelser 8,2
-
Par 8,5
-
Familier 8,7
-
Business 8,3
-
Singler 7,9
9,5
9,2
8,5
8,1
5,2
5,2
9,6
8,6
8,0
7,2
5,6
4,6
9,7
8,7
7,9
6,9
5,6
5,2
9,6
8,2
8,2
4,6
4,5
4,0
9,5
8,5
7,8
5,1
5,1
4,2
Data leveret af TrustYou
"Venlig atmosfære"
"Stationen lå i nærheden"
"Gode adgangsforhold/transportforbindelser"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 8,0
very cenrtal position, next to Luohu railway station, but still if you have bagage not so easy to get!!!! how ever they say that there is a train to the airport, but there is not, must use taxior there transportation (must pay for it), if you like and looking for "copy" of everything, so thats the place Luohu railway station, open untill very late
OK 5,7
check in, check out was fast.Room was cosy. none
Detaljer
Kort
Anmeldelser
Samlet
8,9 Fremragende
Baseret på 4.210 anmeldelser
-
Alle anmeldelser 8,9
-
Par 8,9
-
Familier 9,2
-
Business 9,0
-
Singler 8,8
9,5
9,0
8,9
7,8
7,7
6,8
9,4
9,1
8,9
8,0
7,8
6,7
9,5
9,1
8,6
7,9
7,7
9,5
9,4
9,1
7,6
7,3
6,9
9,4
8,8
8,7
8,1
8,0
6,8
Data leveret af TrustYou
"Pæn bygning"
"Professionel betjening"
"Venlig betjening"
Detaljer
Kort
Anmeldelser
Samlet
8,5 Fremragende
Baseret på 4.052 anmeldelser
-
Alle anmeldelser 8,5
-
Par 8,5
-
Familier 8,8
-
Business 8,7
-
Singler 8,4
9,5
8,9
8,7
8,2
7,9
7,3
9,5
8,9
8,7
8,0
7,9
6,9
9,2
8,9
8,8
8,2
7,9
3,3
9,6
9,1
8,7
8,5
8,4
3,2
9,5
8,7
8,7
8,3
7,6
3,4
Data leveret af TrustYou
"Rummelige værelser"
"Gode shoppingmuligheder"
"Tæt på offentlige transportmidler"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 8,0
Room size, Room facilities, Location
OK 4,3
Location close to shopping centers,parks & museum noise from outside;restless sleeping
Seneste anmeldelser
-
OK
4,4+The rooms are spacious only some noice coming from the street until late.-Hard beds, staff speaks poor english. This is a hotel more for local people.
-
Fremragende
8,0+The quality of the room for the price was excellent.-The beds could be more comfortable.
-
Godt
6,0+Close to nearby shopping area. Next to Metropark, MTR station under construction. Spacious room.-Suggest to provide facial box tissue & spoons for guests in each room
Detaljer
Kort
Detaljer
Kort
Anmeldelser
Samlet
8,1 Fremragende
Baseret på 3.276 anmeldelser
-
Alle anmeldelser 8,1
-
Par 8,1
-
Familier 8,3
-
Business 8,4
-
Singler 7,9
9,7
9,2
8,3
7,5
7,2
4,5
9,8
8,4
6,8
4,5
3,9
3,7
9,8
8,6
7,1
4,5
3,8
3,7
9,8
9,1
8,7
7,3
4,4
4,0
9,5
8,2
7,2
4,2
4,1
4,0
Data leveret af TrustYou
"Gode adgangsforhold/transportforbindelser"
"Gode shoppingmuligheder"
Seneste anmeldelser
-
Godt
6,3+good location, near metro-a chair in the room not in good condition
-
OK
4,0+I like the location of the hotel.-I hate the way they served me. My wife and I stay at this hotel, one incident happened to my wife. My wife was alone went to the hotel room while I was at lobby reception counter settle my thing. My wife was enter a wrong floor and wrong room, a security was asking my wife some question and suspect my wife is a prostitute, he force my wife to go down to the hotel lobby with a "rude" attitude to my wife. This is the way "shenzhen Luohu Hotel" serve their customer? This is the only this I hate the hotel service.
-
Middel
2,3+Nothing is much about this hotel that I will plan my next trip to stay gain in this ame hotel.-Staff Behaivour, Communicaton Skill, Break Fast, Room Service, Operator,
Detaljer
Kort
Anmeldelser
Samlet
8,2 Fremragende
Baseret på 3.043 anmeldelser
-
Alle anmeldelser 8,2
-
Par 8,1
-
Familier 8,3
-
Business 8,4
-
Singler 7,8
9,5
8,6
6,1
6,1
5,0
3,3
9,5
6,1
4,5
9,5
8,2
6,2
5,8
4,9
9,4
8,7
6,0
4,5
3,2
0,9
9,5
8,8
8,3
6,0
4,8
Data leveret af TrustYou
"Venlig atmosfære"
"Gode adgangsforhold/transportforbindelser"
"Gode shoppingmuligheder"
Detaljer
Kort
Anmeldelser
Samlet
8,8 Fremragende
Baseret på 2.655 anmeldelser
9,6
8,4
8,3
7,7
7,5
6,3
Data leveret af TrustYou
"Rummelige værelser"
"Gode adgangsforhold/transportforbindelser"
"Venlig atmosfære"
Detaljer
Kort
Anmeldelser
Samlet
8,0 Fremragende
Baseret på 2.450 anmeldelser
-
Alle anmeldelser 8,0
-
Par 7,8
-
Familier 8,5
-
Business 8,2
-
Singler 7,9
9,7
7,4
7,2
5,6
5,6
3,1
9,7
8,3
5,4
9,7
8,6
7,5
7,4
5,7
9,7
8,6
7,4
7,0
6,6
5,1
9,7
8,1
7,7
5,6
Data leveret af TrustYou
"Gode adgangsforhold/transportforbindelser"
"Gode shoppingmuligheder"