Hoteller i Shenzhen i nærheden af Luohu

Yes, it was very very inconvenient to go to hotel from the train station upon our arrival. It was too far to walk with all our heavy luggauges and too near to take a taxi (was scolded by taxi driver!). Hotel should provide shuttle bus for guests' convenience.

opposite the railway station. True, but still difficult to walk with your luggage

The location was convinient as it was right next to the train station but that was all. The images online showed a completely different room from what was the actual condition at the hotel. Staff was super rude when i brought this to their attention; only good for a short stay and because of proximity to the train station.

Room and location Front desk staff is 100 percent rude and does not understand website bookings. If you book on a website check your bank account as they charge you twice for your room so you end up paying double. You explain to staff and show them paperwork and they still do not have the ability to understand. Bad service

The hotel is easy walking distance to the Louhu Commercial Centre and train station. The bed was very hard, tv programmes did not cater for English speaking guests.

Location and the Staff service We stayed on the 9th floor, and the Music (super-bass) was so loud that we can't get to sleep at all - till 3 a.m. in the morning. This would be a disaster for those business travelers who need early sleep /rest during the night.

I stayed at the Hotel many times find staff very helpfull and friendly. Good location and excellent value for money

closed to louhu, so we can just walk there when I check in to the hotel, they ask for down payment, on your booking information it said we paid when we check out.

spa on the 4th floor. bed a bit to hard

The hotel staff are very friendly and helpful. The location of the hotel also quite strategy to get to the Bus/Rail stations. N/A

Location close to shopping centers,parks & museum noise from outside;restless sleeping

The shower is good. The location of the hotel is too far away from the train station and the entrance is difficult to locate (unless you are taking a cab). My room is also facing a road under construction.

Close to nearby shopping area. Next to Metropark, MTR station under construction. Spacious room. Suggest to provide facial box tissue & spoons for guests in each room