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Beds are very comfortable and location was great Felt like I was charged for every little thing. Staff acted like I was an inconvienance. I have stayed here before but will begin looking elsewhere.
Did not like having to pay for parking price is high enough to stay. So many other hotels near by do not charge for parking.
Great location with direct walking access to the park and downtown. The pool and restraunts within the hotel provided lots of entertainment. This hotel is already one of the more expensive options in town so I was disappointed to be asked to pay extra for parking at the hotel and then $12 per person for a breakfast buffet.
Nothing Charge for parking no breakfast small rooms. Room smelled of marajuana
Super friendly staff, and the beds and pillows are amazing! Room service was a little $
Easy access to the park, spokane arena & restaurants .I luved walking the trails by the Spokane river, they were endless.
Rooms were clean and well arranged. Location in proximity to Spokane Arena was great. No free breakfast!
the staff was very friendly and helpful. I had the pool to myself 2 mornings and it was well kept, nice jacuzzi. Cost of breakfast was a bit steep-a yogurt parfait and coffee was $11. The first night I stayed there it was really crowded and I could not find parking and had to come inside to the lobby to find out we had to park in a lot across the street. Was not a huge deal but it was so cold and windy and it was a long way to walk
The location of the hotel was amazing. It sits right next to the Spokane river with a short walk to the river side park and downtown Spokane. The hotel has two swimming pools, an indoor and an outdoor with a waterslide-fun for the whole family. The quality of room was horrible. The room was tiny, in a hallway with construction going on and not at all comfortable. On top of all that the hotel charges an extra optional fee for parking!-That's right parking. I would have been much happier paying $10 more for a room with parking included than have it as an optional charge in my opinion. The bathroom was tiny to match the room and the towels were not clean-they had crusties on them. The bed was hard, not enough pillows and during the night the fitted sheet (that was too small) slipped off revealing the ripped, stained mattress below-disgusting to wake up laying on that! Overall, I dare say we will not be staying there again.
I really enjoyed my stay at the Red Lion. I was able to rest, relax, and enjoy the wonderful Riverfront Park which was a short walk from the hotel. The room was clean and the bed was very comfortable. The only thing I can think of that may be nice is to have a place in the hotel where you could purchase late nite snacks. Microwave popcorn or a cookie would be a great addition to the coke and water machines. Also, paying to park in the hotel parking lot was a bit strange. I would be a little more accepting of this if valet parking was offered.
We enjoyed a swim and soak after arrival. In the morning it was nice to get out on the river trail for a stroll before breakfast.
Carpet on floor in hallway
Very nice hotel, beautifully appointed and fantastic location
very new, nice, clean, high quality of workmanship, One might think that when you pay $200+ per night that you would get all the bells and whistles. My bride and I recently stayed there and felt that when you are a guest parking $17/day should be included. if you want to have a refrigerator brought to your room it is $10/day. I kinda felt like the human factor and personal touch was missing from our stay. Multiple employees knew we had just gotten married and none seemed to care. I had always heard of nice hotels doing sweet things for guests celebrating weddings or anniversaries, so maybe I had high hopes.
Beautiful modern room! No coffee pot or mini bar in the room.
Nice bed and shower The last 2 times we have stayed here, the room has not been ready, By 6pm, it was pushing our 7o clock dinner reservations. Also in a suite, which comfortably fits 10 people, we were unable to have more than 4 people in the room.
I liked how close it was to everything, just a short walk to shopping and restarunts. Our room was a little dated. I feel that it was not worth what we spent for our room. Also our heating unit was so loud, it woke us up every time it came on.
Proximity to downtown. It was a little run down and was not as upscale as I would expect for 160.00 per night. Bathroom is very small.
The hotel was clean and the staff were excellent as with all the hilton hotel chain
Close to everything downtown
A true plus of the Double Tree is the complimentry shuttle service to and from Spokane airport, the staff was nice, and the rooms were very nice.
The staff, especially Alexandria, was very helpful.
The beds were wonderful. Staff at the hotel were courteous and friendly. Nothing in particular jumps out as something I did not like.
I liked the location The cleaning people took some clothe out of our room when cleaning it and they made no effort to find them and return them.
clean and comfortable, modern decor and amendments, full free breakfast moderate road noise due the location of the hotel at the corner of two streets
Easy access on foot to all the major stores, sites, and facilities in beautiful downtown Spokane. Parking is a bit challenging small outside lot and indoor parking garage is great but, small spaces!
I loved the staff!! Everyone was incredibly sweet and helpful, we had two young kids and even without a pool they had an absolute blast! Great cookie time and breakfast was awesome for being included! Will stay again! I got nothin
Staff was very friendly and the location is good. The rooms are quite small and in need of an upgrade. They gave us a room on the second floor with a view of wall. Although the room was tidy when we arrived, there were signs of wear: stains on the chairs, hole in the shower curtain. For the price, I would go somewhere else.
Nothing. Average property I have stayed at this property a second and final time. Gave them a chance to redeem themselves and failed miserably. As a downtown location parking is a substantial amenity and only street parking was available. When will we hold hotels accountable for their advertising. General Manager promised to make things right with a discount via email and I am not surprised there has no follow through on that empty promise as well! RUN do not walk away from this property
The hotel itself is in a great location and the staff are so amazing and wonderful. It's a clean hotel with modern touches and the included breakfast is SO GOOD. Rooms were large and clean and quite comfortable. There was one day (out of 4) that room wasn't cleaned, but we brought it up and they addressed everything. The parking garage was great, but not much space so be sure to get a spot while you can. In all honesty though, there wasn't much that I didn't like or bothered me.
The staff was incredibly friendly and helpful. The room was clean and well stocked. Everything was in great condition. The location felt very safe.