Brand new, extremely clean, extremely luxurious beds, fantastic shower heads and great slim line tv's that display a roaring fire when you enter the room. Wifi only free in the lobby. No breakfast included.
The experience was very stylish and contemporary. The location was difficult to reach by public transport
hotel is clear. breakfst is value.location is quite far from u-bahn.
The rooms are modern, clean and comfortable. Very good position, not so central but it is just a 15-minute taxi drive from Marienplatz. Bar open 24 hours. Breakfast room too essential (small tables, etc), even though the food served was correct for the hotel level.
The design of the room was great, very clean. The staff was very helpful and friendly. Breakfast is very good. The cancellation could be done only 3 days before the arrival.
Glad og venligt personale Pool faciliteterne var for små og uden kønsopdelt bad!
Beliggenhed og international atmosfære Nej
Storartet udvalg i whiskey og herligt med et walk in cigar-rum.
Fandt to overnatninger til en god pris på booking.com. Var afsted som ungt par. Trods flere anmeldelser om hotellet kun er for business var det ganske fint hotel .Tog dog taxa til og fra centrum (ca. 12 EUR) hver vej. Lækkert fitness område og gode værelser.
god value for money samt god beliggenhed der var rod med booking af garage til bil, dette kunne godt have fungeret bedre.
Det undrede mig at der ikke var almindelig håndsæbe på badeværelset.
Centralt beliggende og alligevel roligt- god morgenmadsbuffet- fint TV + lækkert badeværelse madrassen var lidt hård
Værelse, lobby/bar samt yderst venlig bartender. Man føler sig velkommen I momst
fantastic hotel, very helpful and friendly staff, upgraded us to a junior suite which was very spacious, would not hesitate to visit again
Location was fabulous. Hotel was clean, safe, quiet.
The service, the sun terrace, pool and gym area, the situation in Munich, the brekfast The smelling of the room
They gave us probably the oldest room in the house. I stayed there 2 months ago and had a totally different room... Was because of booking via booking.com or because booking late? Who knows...
It offers so much inside that youeasily spend a weekend not leaving the hotel. There is a huge difference in the types of rooms available. the smallest rooms are really too small but are still well appointed. There was a significant amount of building work with associated noise.
Location, efficiency, friendly staff
Luxury environment, great music selection, very nice breakfast, great location
We liked the attention to detail and friendliness, helpfulness of the staff. Breakfast buffet was excellent.
The whole experience - the attentiveness of the staff, the comfort of the room and the location of the hotel. As it was a business trip I didn't have a chance to use the spa or eat in the restaurants (as we ate out) but will definitely be back.
The rooms were incredibly spacious and the service was excellent. The beds were a bit firm, and they were the weird Euro style -- two twin beds made a king. Other than that, it was wonderful!
Our rooms were in the new wing which is a fair walk from the lift with a number of confusing doors. Also the views from the rooms overlooking the courtyard were poor with some concrete constructions in front of the windows.
The room reserved for me had not any internet connection and TV was not working properly. I changed my room and moved to main bulding. Rooms at the garden site are not well as rooms in the main bulding.
the staff were kind. the Hotel is luxury and i used to stay here. they lost my personal towel while cleaning the room but the reaction from the room service staff was good and they found it. returned it after washing.
Staff were very polite and knowledgable, nothing was too much trouble. I had a very enjoyable and comfortable stay.
Nice hotel for good money. Will use it again. Easy parking.
The staff were extremely courteous and friendly. The pool was very beautiful.
Location Price for long time stil same
Excellent hotel close a little bit out of the city centre but close to the U bahn from which you can go anywhere. We upgraded to a room in the main tower which was supposed to be bigger but was still not very big, so be careful as the base room may be very small. I did not see these however.
Executive Breaktfast and Executive Lounge - very nice, good taken care of Although away from downtown Munich easy to get there - direct Underground
Very international. Not the typical hotel setting you find in Germany. Nice features, very high quality room. Parking situation was not so great. Only options were expensive parking garage (which is very clean and connected to the hotel and is a nice option) or try to find a street level parking place. They should adjust the parking garage fee for hotel guests.
Chipped cups in the room, leaking shower, broken sink drain, hand wash pump broken. This was dissapointing and would stop me paying so much in the future when you can get better for less.
Location. Service and accomodations were not up to the standard of a Five Star hotel.
morgen buffeten var rigtig lækker Baren havde kun åbent om aftenen?? Den burde være tilgængelig fra morgenstunden af, under oktoberfesten..
Vi havde betalt for 2 dobbeltværrelser, men det ene værelse var kun med en seng + en sofa, der var redt op. Havde vi været 4 afsted som planlagt fra start af, havde den 4 person måtte sove på en sofa. Det er ikke rimelig, når man betaler for en dobbelt værrelse på et 4-stjernet hotel.
Lå godt i forhold til centrum, når samtidig værelsesprisen kommer i betragtning. I forhold til mange andre storbyhoteller i samme kvalitet/kategori var morgenbuffet meget fornem og værelserne var pæne rene med god daglig rengøring. Fælles opholdsområder og receptionen kedelige og "kolde". Lignede noget, der ikke var blevet bygget helt færdigt med sparsom vægudsmykning og en receptionsdisk, der ikke var særlig professionel.
Personalet var ualmindeligt hjælpsomt, vidende og engageret. Hotellet er herligt "old school luxury" uden at være overdrevent - og sengene var fremragende. TV'et på værelse 270 burde have været udskiftet for et par år siden - og der mangler som altid i Tyskland engelsksprogede kvalitetskanaler.
dejligt centralt hotel med god service. Jeg fik en god pris for værelset, men fik også et lille værelse med et lille badeværelse og udsigt til en lukket gård - så "besparelsen" var måske ikke så stor.
Vi kom tidligere end normal check-in, men fik lov at få værelset med det samme. Personalet i receptionen var dygtige og engagerede. Rigtig god beligenhed! Deres betalingsfilm var lidt for meget i samme genre. Savnede bare en enkelt seriøs film som f.eks. den franske film om Coco.
Mange facilliteter og rigtig god service Bedre information på værelserne om hotellets facilliteter
Dejligt hotel med gode senge og flot badeværelse. Vi havde et fint ophold, og var glade for det. Personalet var meget venligt og behjælpeligt Flere internationale kanaler på fjernsynet(Min kone taler ikke tysk).
God placering med kort vej til både gågade og park. Venlig betjening og de små fejl blev hurtigt rettet. Min eneste anke er, at der i familieværelset med plads til 4 personer kun var kaffe- og te-kopper til 2 personer.
Dejligt stort hotel med god service. En god ting er at man kan tage elevatoren ned til undergrunden (skal dog gå ca 100 m nedenfor)
placering af hotellet .rene værelser.god morgenbuffe.sidst men ikke mindst en hyggelig bar.
Fine værelses forhold samt god morgenmad En forbedring af internettet vil være på sin plads. Det var ekstrem ustabilt.
Hotellet havde et ledigt værelse i nærhed af mit arbejde. Prisen på €180.- for et lille enkelt værelse (314) anser jeg for at være høj.
Glimrende morgenmad med stort udvalg En smule overbelægning i forhold til morgenmaden, da personalet havde meget svært ved at følge med, så der manglede desværre tit noget på det ellers glimrende morgenbord.
Hotellet vil jeg ikke byde andre, der lå lange sorte hår på toiletgulvet og der var rigtig beskidt på værelset, i recptionen kunne de knap nok tysk.
Hotellet er aldeles udmærket, værelset nydeligt og stort, flot badeværelse. Sengen var fremragende og dejligt stor, alt var meget rent og i fin stand. Der ville være rigtig godt med mulighed for at lave en kop kaffe eller te på værelset - det er jo efterhånden næsten "standard" på gode hoteller, at der står en lille bakke med el-kedel, et par kopper og tebreve/pulverkaffe. Det bruger jeg meget, når jeg skal arbejde sent.
Hotellets beliggenhed. Prisen var for højt i fht. comforten. Værelset var alt for lille. Vi var fem personer og der kunne lige knap stå 2 dobbelt senge i værelset, derudover var der ikke plads til andet.
Central placering. Rummelige værelser, inkl toilet. Rent. Venligt personale og service 24 timer i døgnet. Frit internet og wi-fi. Fornuftig morgenmad. Prisen i overkanten.
Glimrende beliggenhed til et besøg i Munchen. Tæt på centrum. Fin service.
Venlig og imødekommende personale. Store gode værelser
wonderful, very friendly and helpful staff! Very good breakfast, marvellous garden, nice athmosphere, we had a very good time there and we surely will come again! noisy room (couldnt sleep for hours), no air condition, bath room very small, general condition not acceptabel for five stars (bath door did not close properly, door of the safe banging against the furniture door, you have to switch off several lights when leaving the room ...)
Extremely comfortable, excellent service, superb location
The hotel front desk staff (all of them) were amazing! They were super helpful, courteous and friendly. The wait staff in the dining room (we only ate breakfast there), were also terrific. The hotel should be complimented on hiring and training such great employees. Hotel was beautiful, comfortable and clean. Room was spacious, and many amenities were complimentary .
The staff here is truly outstanding. The front desk staff was excellent. Very helpful and great with answering any questions. Everyone speaks english should you need it. The restaurant staff was also friendly, helpful and very accommodating. The location is really ideal. Just 2 subway stops from the main area downtown and in a very safe, quiet, upscale neighborhood. If you were to walk, it's an easy 40 minutes. The rooms are lovely and tastefully decorated. There is a beautiful garden on the main floor and a great terrace on the fourth floor with sauna, steam bath and small gym. I would stay here again without hesitation. nothing - everything was great!
The room was very clean and bright. The hotel staff kept the room very clean and were very congenial. Lack of any blankets besides the down comforter. The comforter was too hot for the weather and without air-conditioned rooms they wre just too wram to use.
Loved everything here as usual when in Munich: friendliness of staff, beautifully appointed rooms and bathrooms, cleanliness, fantastic breakfast and all the little extras. Free wi-fi should be standard in this category; some rooms overlooking street can be noisy;
great friendly staff
The whole experience. The staff were very friendly and professional. The room spacious.
This is not a typical formula hotel. The room felt like it could be in someone's home. It was easy to forget we were ina hotel.
everyone was very polite ,young and good behaivor No carpet in the room.
Big room, nicely disigned, helpful personnel, reasonable internet access offer, flexible cancellation policy no good coffe for breakfast, no TV channel in Russian
good and friendly service, central location a big plus
Unbelievable experience, it was the first time that I've seen in a hotel the following, all the staff knew the guest name, a prayer carpet and a compass was prepared in the room(respect to the Muslim guest needs), complements fruit and minibar without alcoholic drinks refilled on a daily basis. The room services food is the best in quality. And laundry service fulfills the guest needs. Never the less the location of the hotel is the best, and it worth every cent. Finally one of the main reasons that will make me to come back to Munich is this hotel.
excellent concierge service. Reception did utmost to give us a room we were happy with. Excellent breakfast staff. Very poor views (look out onto a multi storey car park) from back of hotel and I had requested a room with view on booking form. Very disappointing to get allocated very small room with car park building darkening the room even more. The gym is too small!!
Luxury room and good services
I would like to thank all the staff for the excellent services they have provided to us during our recent stay for the christmas holidays. We were very happy to be there. Rooms were very clean and spacious with excellent decoration. Ideal location in the centre of the old town. We strong recommend this hotel .
The location was superb, the room very quiet
Excellent front desk staff, concierge services, drinks and atmosphere in the bar, rooms design, prime location No
everything top class: location, service, restaurants, roof bar.. Internet access is not included in the roomrate, unusual for a hotel of this class. No WIFI, only wired access available