Every aspect in hospitality was excellent.
What a brilliant hotel, it exceeded my expectations, rooms were clean, very modern, nice firm bed, excellent facitlies.
Modern spacious room and public areas. helpful staff
We had a very friendly welcome and fouynd the room to be extremely comfortable. We liked the tasteful modern decor. Nothing
Very clean, new hotel with extremely friendly staff who all spoke fluent English
Everything a modern and contemporary hotel should be. The staff were particulary kind and helpful when we had an emergency having to return home early. Somewhat impersonal in appearance in the public area. Somewhere to sit outside would have been good. A bit far to walk to the centre of town when eating out in the evening.
It was a modern clean hotel only five minutes walk from the port and one of my main reasons for choosing it was because it had parking facilities. I found the staff all very helpful and friendly and it was convenient to have free internet access in the lobby, which was always available. Manoeuvring in the underground car park was a bit of nightmare.
Location and friendly staff, coupled eith high standard of cleanliness
very well appointed and modern hotel. staff very welcoming and friendly. very comfortable bed. bathroom super. breakfast choices good.
near to City bed very comfortable and veryconducive to matrimonal activity! overpriced as facilities limited i would suggest they have their prices
the location, in the middle of the centre
Clean, comfortable hotel. Efficient helpful staff. Good parking
A beautiful building with lovely antique furniture, very close to old port and lots of restaurants, lovely ambience would stay here again
A basic hotel in a good location.
A spacious appartment in a central location Poor quality breakfast
excellent downtown location near all central services in la Rochelle, friendly helpful staff the kitchenette in the apratment was little more than a fride and a coffee maker, not suitable for cooking - space in the underground carpark was very restricted and quite difficult to get in and out on a daily basis
It was near the Airport and to the centre of La Rochelle.The staff were pleasent and helpful. There was little accomodation for people who had difficulty with French.We could not get any literature about tours etc in english although there was plenty in French.
Upon eventual arrival there was a man playing a piano which created a romantic atmosphere. Views over roofs was enjoyable. The staff werent helpful. (see complaints) There was no 'kitchen area' as described on my reservation papers. I have never stayed at a hotel which has failed to provide room refreshments. Very dissapointing especially after our hot sweat trying to locate you in the first instance!
Clean and room was very spacious! Good facilities in room. There was no car park space when we first arrived and we were informed that we needed to book before hand, but this is not available on the website.
Location was superb. Good aces to the airport about 20 min by bus. lovely hotel.
The location. I thought that this hotel was meant to be a 4* but it was definatly only a 2*.
The lounge area was great, very lovely and cozy with the fireplace and the candles. The staff was friendly and helpful. Housekeeping was accommodating; we stayed in our room until well into the afternoon one day and they didn't mind. (Although there was no "do not disturb" sign to hang on our door!) The free wi-fi worked well, although Neuf Wi-Fi (a pay service) was the first network the computer always connected to! The breakfast was lacking in options for the price it cost. It would have been nice to have a spare roll of toilet paper in the bathroom, as there were four of us sharing it. There is a lack of outlets (you have to unplug a lamp or the TV to plug in your laptop, for example), and the equipment and decoration in the room was aging. This is not a four-star hotel.
Hotel staff were very helpful and friendly, buffet breakfast was wonderful and common areas of the property excellent
Great location, one block from the market, 5' walk from bus station and 10' walk to the harbour. Room with kitchenette, nice small garden with a small sw.pool. Nice staff. Nice room, but maybe a refesh of curtains and carpets could give it another star up.
The view Separate toilet made for a restricted space, would have been better to incorporate it into the bathroom
position, friendly staff ,
breakfast room / restaurant atmosphere was un relaxed.
The fact that we could get a taxi to get out of there as soon as we arrived! Reception staff rude, family room was the smallest room we had ever stayed in, stuffy and hot, no airco, it stated that it's 10 minutes to town, yes, 10 minutes by taxi, not on foot. Cold and unwelcoming atmosphere. Nothing nearby, would never stay there again.
Nice hotel with bit of old fashioned character right by the sea. We were given a sea view room although only booked a standard room. Good breakfast. Underground car park. 15 minute walk to restaurants through local park. Convenient to main roads. Friendly French reception and they spoke English better than my French! TV at reception a little noisy.
The upgrade to a saeview,pleasent view and calmness of the hotel
Location, staff, price, Town of La Rochelle was a good "find". Room size a little cozy by NA standards
very friendly staff breakfast good nice walk to restaurants balcony & sunloungers good
Great location. Walking distance to park and 2 restaurants / casino. Clean rooms and comfortable beds. Continental breakfast / buffet was also good. Free parking. Price was very reasonable. Rooms are standard (small) Eutopean style rooms.
The nice location and view over the sea The WIFI system was poor
Nice location Overhigh prices-super expensive brekfest
We had a lovely room that overlooked the water. The patio was nice for reading under the umbrella
Hotellet lå bynært, men roligt placeret i en park, med let adgang til shoppinggaderne og havneområdet. Hotellet havde gode facilliteter for et ægtepars ferie, og der var god service og perfekt rengøring hver dag. Der kunne godt gøres noget mere ud af udendørsområdet rundt om swimmingpoolen, som var ugenert placeret bagved hotellet.
esay to get to, clean and tidy good value breakfast none
the room was clean. there was spare bedding. very easy to check in. liked having the code in place of a key inconvenient that the reception is unavailalbe between 11-17h as would have liked to leave a bag there during the morning.
Hotel was within walking distance of centre and the fact that it had free parking was a plus for us. Very basic but clean. Receptionist kept answering phone and just asked for name and money up front for stay. No interaction at all.
very basic but cheap and easy walk to la Rochelle and with bars cafes and restaurants within a few steps of hotel as close to university rooms clean and functional but a bit grim
The lady at the hotel found out that a mistake was done with our booking and that no room for 5 people were available for us. She rapidly found a solution and we got a room for the night. No assurance that our booking is still ok when we arrive at the hotel.
The close proximity to the centre of town, the marina and the Aquarium was wonderful, all within walking distance. Room was very clean and good value. Good for an overnight stopover. It was very impersonal, locked out until reception opened at 5pm and then, on check in, was issued with a code number which opened the front door. More like a boarding house as opossed to a hotel. Sensory lights in corridors a little creepy.
Simple, central to La Rochelle
Wonderful location. Great food area. Horrific "free" internet service.
Location is the best we have ever tried.In the middle of everything.
Very well placed, central hotel with plenty to see and do on the doorstep. Helpful staff, clean rooms (basic but comfortable), booked a triple room and got 2 interconnected doubles for same price which was good. Would book again for city break. Some rooms and shared areas looked dark and pokey.
Very helpful staff and excellent service. Good in-room facilities. Air conditioning a real bonus. Only limitation was a lack of a safe in reception large enough to take a laptop.
the location was excellent..the room was quite .....a good hotel in a beautiful city,but not for a week room was basic...no wardrobe..compact if not small rooms
Hotel in an excellant position - Ideal for the various boat trips, shops and a lovely harbour location together with all the street entertainment. Unfortunately there was an undesirable fishy smell in the lobby and lift areas which obviously eminates from the fish resteraunt next door.
Clean room and lovely bathroom. Also a very quiet location. The hotel lacked atmosphere and a small bar area would have been nice.
Quite room,Clean,modern. Would have been good to have a british channel on tv.
very nice rooms. extras: coffee, tea + biscuits in room. shampoo. -
It was conveniently located near La Rochelle Center, and parking was available.
Nice room, comfortable beds, parking-place and good value for money. A busy road outside the hotel
The staff were very friendly and helpful. The room was very comfortable and the buffet breakfast had a good choice of food. The hotel is within 15 minutes walk from the old harbour and town so good for access
No frills, but it is a clean, modern hotel and the location is good. We would stay there again. Parking is a bit tight, but thats about it.
The hotel was excellent in every way. Would like more pricing options for breakfast. We normally breakfast on croissants and coffee. Euro 8 per head is expensive for this! We have our breakfast away from the hotel for Euro 4.50 total!
reasonably priced hotel for the area clean and modern but quite clinical. Two great restuarants opposite hotel Location relating to the town and beach. A good 20min walk from main center no good for anyone with walking dificulties
The entire were fantastic staff amazing the food to die for. Thankyou No
Everything was perfect: very helpfull and professional staff, beautiful design, good food. Not very central but ideal to get some rest and very close to the sea.
Very beautiful hotel, very clean, excellent friendly staff. Not really any bad points, but if anything a bar would be nice to be able to sit and have drink at the hotel.
Indoor pool They charged 25euros for my well behaved pet bet they don't charge for small children that can do lots more damage!!!
The staff were extremely friendly, welcoming and helpful. We were escorted to our room which rarely happens in hotels these days but is a very good idea as the room facilities were explained and instructions were given in how to use the air conditioning. This is not so much a complaint as a word of advice - finding the hotel is very difficult. We took the exit for Lagord presuming to find some signposts to the hotel. However, we found no signposts and having driven around in the dark for some time we came across the hotel by accident. Some signs around the area would be most helpful. On leaving we asked for directions to the airport and were told to follow the signs for Ile de Re - however we could not find any such signs and again drove around in the dark until we accidently found our way!
This hotel only opened in July 2010 and is absolutely first class. The staff are very obliging and the restaurant is superb. The rooms are very modern in design and offer all the amenities you could ever need. Only 1 point. The GPS co-ordinates are inaccurate by up to 1km. They need amending or you will be driving around the area for ages !!!!!!!!!!!!!!!
A very helpful front desk.
The central location, the helpfulness of the reception staff, the parking facilities. The excellent room which made for a one night stopover. Given the wide range of restaurants in the town the lack of a restaurant in the hotel was not a problem.
Staff very helpful - made excellent 11th hour Saturday dinner reservations, though our first choices were fully booked. Elegant interior setting & rooms at a value price. Hotel at northern edge of old center city: relatively easy entrance & exit by automobile from out of town. No free parking provided: on street parking difficult.
Friendly and helpful staff and excellent decour and buffet breakfast I found it impossible to contact you to make my reservation by telephone but had no problem using your web-site to make the booking
Excellent location for shopping, visiting the old port/town and eating out. Room and bathroom were of a good size and in excellent condition. Staff were at all times friendly and helpful.
This was a repeat visit and the staff were very welcoming and helpful. We had a lovely room and the breakfast selection was excellent. not applicable everything was fine
Location Small room
the staff were very helpful,the hotel is ideally situated to explore La Rochelle and the car boot sale on saturday morning in the adjacent park was full of treasures! Value for money
Large rooms, good location, nice terrace and decor.
Off road parking for motorcycle. Very friendly staff. Extra charge for motorcyle. Very poor breakfast.
I liked te friendly welcome te breakfast and te blue colourin of decoradtions and i liked te proximity to te railway and bus stations it would advde been nice to adve add tea madkin facilities in te rooms adnd te front steps need ad repair
Close to the market place and all cognac factories. And good value for the moiney. Cheap roomprice. Too small room and toiletroom.
Conveniently located between the station and the old town to permit exploation on foot during an enforced overnight stop due to there being no available flight on saturday.
good location could improve breakfast good secure parkig breakfast