the room was clean. there was spare bedding. very easy to check in. liked having the code in place of a key inconvenient that the reception is unavailalbe between 11-17h as would have liked to leave a bag there during the morning.
Simple, central to La Rochelle
esay to get to, clean and tidy good value breakfast none
The lady at the hotel found out that a mistake was done with our booking and that no room for 5 people were available for us. She rapidly found a solution and we got a room for the night. No assurance that our booking is still ok when we arrive at the hotel.
Hotel was within walking distance of centre and the fact that it had free parking was a plus for us. Very basic but clean. Receptionist kept answering phone and just asked for name and money up front for stay. No interaction at all.
The close proximity to the centre of town, the marina and the Aquarium was wonderful, all within walking distance. Room was very clean and good value. Good for an overnight stopover. It was very impersonal, locked out until reception opened at 5pm and then, on check in, was issued with a code number which opened the front door. More like a boarding house as opossed to a hotel. Sensory lights in corridors a little creepy.
very basic but cheap and easy walk to la Rochelle and with bars cafes and restaurants within a few steps of hotel as close to university rooms clean and functional but a bit grim
A very helpful front desk.
The central location, the helpfulness of the reception staff, the parking facilities. The excellent room which made for a one night stopover. Given the wide range of restaurants in the town the lack of a restaurant in the hotel was not a problem.
Friendly and helpful staff and excellent decour and buffet breakfast I found it impossible to contact you to make my reservation by telephone but had no problem using your web-site to make the booking
Staff very helpful - made excellent 11th hour Saturday dinner reservations, though our first choices were fully booked. Elegant interior setting & rooms at a value price. Hotel at northern edge of old center city: relatively easy entrance & exit by automobile from out of town. No free parking provided: on street parking difficult.
Excellent location for shopping, visiting the old port/town and eating out. Room and bathroom were of a good size and in excellent condition. Staff were at all times friendly and helpful.
Location, step out the door and you are in the heart of La Rochelle. Parking is well away from hotel, basic rooms and as it is very limited size inside there are no lifts to get to the rooms. If you are in any way restricted climbing stairs then this hotel is definately off your list.
The location worked beautifully. Staff was friendly. It is very loud at front but needed to keep windows open for ventilation, and the shower water temperature fluctuated dramatically.
Location for ease of access to all areas of the town
Kindly staff, nice location for sightseeing nothing
Excellent and friendly service including late check in and allowing bags to be kept after check out. Clean and recently upgraded , bed very comfortable. Very central, delightful old hotel. None
None Over-priced and very noisey at night.
Very good location
the welcome arrival is great by giving us such good info about the place and accommodating nothing!!!!!
Location is fantastic There is a very noisy bar next to the hotel - not the hotel's fault, but noise until 3 / 4am
position, friendly staff ,
Great location. Walking distance to park and 2 restaurants / casino. Clean rooms and comfortable beds. Continental breakfast / buffet was also good. Free parking. Price was very reasonable. Rooms are standard (small) Eutopean style rooms.
Location, staff, price, Town of La Rochelle was a good "find". Room size a little cozy by NA standards
breakfast room / restaurant atmosphere was un relaxed.
We had a lovely room that overlooked the water. The patio was nice for reading under the umbrella
Nice location Overhigh prices-super expensive brekfest
The nice location and view over the sea The WIFI system was poor
Nice hotel with bit of old fashioned character right by the sea. We were given a sea view room although only booked a standard room. Good breakfast. Underground car park. 15 minute walk to restaurants through local park. Convenient to main roads. Friendly French reception and they spoke English better than my French! TV at reception a little noisy.
The view Separate toilet made for a restricted space, would have been better to incorporate it into the bathroom
The upgrade to a saeview,pleasent view and calmness of the hotel
very friendly staff breakfast good nice walk to restaurants balcony & sunloungers good
The fact that we could get a taxi to get out of there as soon as we arrived! Reception staff rude, family room was the smallest room we had ever stayed in, stuffy and hot, no airco, it stated that it's 10 minutes to town, yes, 10 minutes by taxi, not on foot. Cold and unwelcoming atmosphere. Nothing nearby, would never stay there again.
Very clean, new hotel with extremely friendly staff who all spoke fluent English
near to City bed very comfortable and veryconducive to matrimonal activity! overpriced as facilities limited i would suggest they have their prices
What a brilliant hotel, it exceeded my expectations, rooms were clean, very modern, nice firm bed, excellent facitlies.
We had a very friendly welcome and fouynd the room to be extremely comfortable. We liked the tasteful modern decor. Nothing
Location and friendly staff, coupled eith high standard of cleanliness
Everything a modern and contemporary hotel should be. The staff were particulary kind and helpful when we had an emergency having to return home early. Somewhat impersonal in appearance in the public area. Somewhere to sit outside would have been good. A bit far to walk to the centre of town when eating out in the evening.
It was a modern clean hotel only five minutes walk from the port and one of my main reasons for choosing it was because it had parking facilities. I found the staff all very helpful and friendly and it was convenient to have free internet access in the lobby, which was always available. Manoeuvring in the underground car park was a bit of nightmare.
Every aspect in hospitality was excellent.
Modern spacious room and public areas. helpful staff
very well appointed and modern hotel. staff very welcoming and friendly. very comfortable bed. bathroom super. breakfast choices good.
Location is the best we have ever tried.In the middle of everything.
the location was excellent..the room was quite .....a good hotel in a beautiful city,but not for a week room was basic...no wardrobe..compact if not small rooms
Very well placed, central hotel with plenty to see and do on the doorstep. Helpful staff, clean rooms (basic but comfortable), booked a triple room and got 2 interconnected doubles for same price which was good. Would book again for city break. Some rooms and shared areas looked dark and pokey.
Very helpful staff and excellent service. Good in-room facilities. Air conditioning a real bonus. Only limitation was a lack of a safe in reception large enough to take a laptop.
Hotel in an excellant position - Ideal for the various boat trips, shops and a lovely harbour location together with all the street entertainment. Unfortunately there was an undesirable fishy smell in the lobby and lift areas which obviously eminates from the fish resteraunt next door.
excellent downtown location near all central services in la Rochelle, friendly helpful staff the kitchenette in the apratment was little more than a fride and a coffee maker, not suitable for cooking - space in the underground carpark was very restricted and quite difficult to get in and out on a daily basis
The location. I thought that this hotel was meant to be a 4* but it was definatly only a 2*.
The lounge area was great, very lovely and cozy with the fireplace and the candles. The staff was friendly and helpful. Housekeeping was accommodating; we stayed in our room until well into the afternoon one day and they didn't mind. (Although there was no "do not disturb" sign to hang on our door!) The free wi-fi worked well, although Neuf Wi-Fi (a pay service) was the first network the computer always connected to! The breakfast was lacking in options for the price it cost. It would have been nice to have a spare roll of toilet paper in the bathroom, as there were four of us sharing it. There is a lack of outlets (you have to unplug a lamp or the TV to plug in your laptop, for example), and the equipment and decoration in the room was aging. This is not a four-star hotel.
Hotel staff were very helpful and friendly, buffet breakfast was wonderful and common areas of the property excellent
Clean and room was very spacious! Good facilities in room. There was no car park space when we first arrived and we were informed that we needed to book before hand, but this is not available on the website.
Great location, one block from the market, 5' walk from bus station and 10' walk to the harbour. Room with kitchenette, nice small garden with a small sw.pool. Nice staff. Nice room, but maybe a refesh of curtains and carpets could give it another star up.
Location was superb. Good aces to the airport about 20 min by bus. lovely hotel.
Upon eventual arrival there was a man playing a piano which created a romantic atmosphere. Views over roofs was enjoyable. The staff werent helpful. (see complaints) There was no 'kitchen area' as described on my reservation papers. I have never stayed at a hotel which has failed to provide room refreshments. Very dissapointing especially after our hot sweat trying to locate you in the first instance!
It was near the Airport and to the centre of La Rochelle.The staff were pleasent and helpful. There was little accomodation for people who had difficulty with French.We could not get any literature about tours etc in english although there was plenty in French.
the location, in the middle of the centre
A basic hotel in a good location.
A beautiful building with lovely antique furniture, very close to old port and lots of restaurants, lovely ambience would stay here again
A spacious appartment in a central location Poor quality breakfast
Clean, comfortable hotel. Efficient helpful staff. Good parking
Hotellet lå bynært, men roligt placeret i en park, med let adgang til shoppinggaderne og havneområdet. Hotellet havde gode facilliteter for et ægtepars ferie, og der var god service og perfekt rengøring hver dag. Der kunne godt gøres noget mere ud af udendørsområdet rundt om swimmingpoolen, som var ugenert placeret bagved hotellet.
Close to the market place and all cognac factories. And good value for the moiney. Cheap roomprice. Too small room and toiletroom.
I liked te friendly welcome te breakfast and te blue colourin of decoradtions and i liked te proximity to te railway and bus stations it would advde been nice to adve add tea madkin facilities in te rooms adnd te front steps need ad repair
Off road parking for motorcycle. Very friendly staff. Extra charge for motorcyle. Very poor breakfast.
Conveniently located between the station and the old town to permit exploation on foot during an enforced overnight stop due to there being no available flight on saturday.
the staff were very helpful,the hotel is ideally situated to explore La Rochelle and the car boot sale on saturday morning in the adjacent park was full of treasures! Value for money
good location could improve breakfast good secure parkig breakfast
Location Small room
This was a repeat visit and the staff were very welcoming and helpful. We had a lovely room and the breakfast selection was excellent. not applicable everything was fine
Large rooms, good location, nice terrace and decor.
The convenient location close to the old section of town and the promonard/port and seaside.
reasonable basic hotel in a good location.
Hotel recently redecorated in chic neutrals, comfortable, clean, very close to port and town centre. Choice of breakfast or just coffee and croissant. Double windows keep out street noise but then stuffy as no aircon. Dodgy hips avoid 3rd floor as no lift.
Very good location close to old port and shops/restaurants. The hotel has very recently been refurbished and so is very clean and fresh. Proprietors are friendly and breakfast good value.
Good position, easy walk to all sites.Well refurbished, clean and spacious rooms. Near Aquarium with handy parking. Fantastic triple glazing...no sound from outside. Well pleased.
Nice room, comfortable beds, parking-place and good value for money. A busy road outside the hotel
reasonably priced hotel for the area clean and modern but quite clinical. Two great restuarants opposite hotel Location relating to the town and beach. A good 20min walk from main center no good for anyone with walking dificulties
very nice rooms. extras: coffee, tea + biscuits in room. shampoo. -
No frills, but it is a clean, modern hotel and the location is good. We would stay there again. Parking is a bit tight, but thats about it.
The staff were very friendly and helpful. The room was very comfortable and the buffet breakfast had a good choice of food. The hotel is within 15 minutes walk from the old harbour and town so good for access
The hotel was excellent in every way. Would like more pricing options for breakfast. We normally breakfast on croissants and coffee. Euro 8 per head is expensive for this! We have our breakfast away from the hotel for Euro 4.50 total!
Quite room,Clean,modern. Would have been good to have a british channel on tv.
Clean room and lovely bathroom. Also a very quiet location. The hotel lacked atmosphere and a small bar area would have been nice.
It was conveniently located near La Rochelle Center, and parking was available.
Great location ..A little difficult to find...New Hotel very clean and comfortable..Good breakfast and really nice owners..
It was clean , Great location .The Hotel is very tastefully done , modern breakfast was available, the staff were very pleasant . The room was to small , no wardrobe , no soap , shower cap or shower gel (although i did ask for a shower gel and got one) , it was noisy .We felt that the room was just to small and for 2 days it was ok but i wouldn`t go for a week or two .
The location was very central, staff helpful, good room, breakfast fine coffee / teamaking facilities would improve the stay
Superb location, very friendly family run hotel, crisp, clean, comfortable rooms. A great starting point to enjoy La Rochelle from and we would definitely stay at Un Hotel en Ville again. Highly recommended. Due to location parking is limited but public parking in front of the hotel is available. A consideration rather than a problem as we didn't have problems finding a space each day.
Easy to find, car park straight outside front door, good value excellent location close to bars restaurants etc but set back in a quiet square.
Stayed in this hotel for 3 nights at the beginning of october and had a fantastic time. what a cute little hotel! It's in a perfect location and everything you will want to enjoy on a short city break in la rochelle is literally right around the corner...2minute walk to the vieux port, 20 sec walk to some of la rochelle's best restaurants, 10min walk to place du verdun. room was quite compact but beautifully decorated and a very comfortable bed. the staff were lovely and very welcoming. what I liked most was that everything was immaculately clean, oh and the beautiful rooftop terrace. I would definitely reccommend this wee hotel very highly and encourage anyone going to la rochelle for a short break to stay there! I have very little to complain about here. the only thing I didn't enjoy was that our toilet was in a seperate room to the wash basin/shower room and you have to bend down every time you walk into the bedroom because the entrance is very low.(i'm only 5.1" so I just made it)
Very helpful and friendly owners None
Excellent breakfast and very friendly and helpful owner. The room was a little small for two people though adequate the a two night stay
The hotel was small, yet stylish. The staff could not have been friendlier or more helpful.
We had a lovely stay at Hotel en Ville- will definitely be back-its 2 minutes from the towers- and in a lovely quiet area too- the best of both worlds. It seems a lot of thought was put in to the decor etc- simple but we really liked it. Only thing I wasnt keen on was the ensuite- sliding door doesnt give a lot of privacy- but this was only a small thing and otherwise we couldn't fault the hotel
Dejlig beliggenhed tæt på fantastisk havneområde. Fascinerende område p.g.a. bl.a. tidevandet. Lækre forretninger. Godt miljø omkring havnen og den gamle bydel. Megte stor offentlig P-kælder 5.min. gang fra hotellet Det var OK til prisen. Absolut ingen luxus, men det forventede vi heller ikke.