Rooms were clean and well kept. Resturant down stairs was good food was descent. I found the front desk staff rude and not that personal able. The elevator from the parking garage was broken and the stair well smelled bad.
They overbooked our hotel room; unacceptable.
The gym and pool facilities were excellent. Good central location. The bathroom sink was taped up, not surprisingly the tv remote was also taped up. The curtain handle was broken.
My room was very clean and comfortable.Staff was very polite and courteous. I went for dinner in the pub and was seated and left with a menu after 27 minutes of no one coming back got up and left. The next afternoon tried again and the service was not much better. Asked for silverware and napkins and never got silverware and had to go to bar and get cocktail napkins.
When one of my coaches got suddenly sick, the staff was so helpful in getting her her own room and when I called the desk with little to no voice the offer of tea with honey was especially sweet.
King size bed on top floor with a great view of the river. Clean bathroom, etc. The area is a little sketchy at times so I would advise travelers to be aware of their surroundings.