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The great confort in thr middle of a magnificent landscapetogheter with a very gentle hotel staff The first nighih the heating was not working so that it was a little bit cold.On the morning of our departure we had no hot water in the bathroom.
The free shuttle to and from the Pitztal Glacier was fantastic and very regular, and was only 6 mins drive. The spa and sauna's were also very welcoming at the end of the day! Afternoon snack from 3pm till 5pm was definitely a nice surprise on our day of arrival and much appreciated. My only complaint would be that water for the table over dinner was never offered and when I asked for a litre of tap water I was charged over 4 euros. Staff did not speak English and hence tap water was lost in translation no matter how hard I tried. So the solution is take your own water to dinner!
hotel staff was ok, good sauna, good outdoor whirlpool it was cold in the room, we used an electric heater to obtain a fair temperature, the hotel was old and not renovated, the room was ugly, with old and deteriorated furniture, no functional ventilation in the toilette, we had to use the wc from the spa, very frustrating
-The hotel is not entirely non-smoking. Smoking in lobby still allowed. No internet connection on room. Wireless available in lobby and bar (with smoking).
Hotel with great hospitality and friendly personnel. Beautiful place and environment, good infrastructure for sport - ski, trekking, sledge descenting, cross-country skiing. Very good restaurant, amazing SPA zone. Clean and comfortable rooms. Snug lobby and bar. Special programms to deversify leisure of guests. It will be nice to have internet in rooms
Very clean and nice hotel. Very good and various and big breakfast. Super. Solid.
Basic but very comfortable. Helpful staff. Internet and Sauna were available but were charged extra.
Very helpful staff, very nice room
It is a very clean hotel with a good and various breakfast. They have proper sauna facilities. Very quiet area! Big brother is watching...! Everywhere in the hotel are webcams. The owner said it is controle because he is allone. We took some sandwitches with us and they are very expensive.....
Very nice place to stay for a family with children. It's not luxury, the furniture is not new, but very clean, comfortable and really warm. The stuff is greatly amicable and kind. 10 min by car to the skiing place.
Excellent Hotel staff, good food and service, gosy atmosphere and good location for down hill skiing. Room with carpet is not preferred nowadays, air condition is not good enough, and cicarette smoke was somewhat disturbing at our room entrance corridor - non smoking is nowadays highly preferred in common areas
all was perfect
The place is very nice, it seems to be in a fairy tale!!! The staff is friendly and available. We arrived at 11:30 p.m and we were welcomed with a smile! Breakfast is excellent. The pension is not air conditioned, but is not necessary
the food was delicious
There were no customer reviews visible about this hotel in bookin.com page. I regret ever booking this accommodation. The house and rooms were grim and displeasing in comparison to other guest houses I have stayed and the owners are very greedy. Extra bed costs the normal adult price 40 € and even in the case of sickness you have to pay some kind of penalties. For three adults and baby (1 year old) the charges were 120 € / night.
Very nice remote location - "lost in the mountains"! Beautiful nature around. Big room with wonderful views. Very comfortable beds and linen. It was a perfect overnight stop for our family of four.
The room was too small. I have ordered room for 4 adults, but room was equipped only by one double bed and one double , very small (for children only), extra bed. Also central heating system had very low power (only one small radiator in room). There were no space for drying clothes after skiing. Hotel is situated close to busy street which causes big noise in the room, especially early morning (from 5am).
everything was just perfect! the location is excellent, the room is very clean with the very good quality of materials, set top box for tv with 86 TV programs, very good dinner. the location is very good for the families and also for young couple. very close to alpine cableway.