Bloemfontein Hoteller

The room was very clean and the staff were friendly and helpful. The picture on the internet is very deceptive, we thought that there would be a better view of the zoo, which I am glad about, the room faces the elephant enclosure and it was cruel to see. The shower facilities are awful, I feel sorry for people in winter.

Kitchen and dining staff were friendly but not staff at desk in assisting guests Not really but tell front desk staff to be friendlier

The Hotel was newly renovated. The staff were professional and friendly and I enjoyed my stay. Good value for money.

It is not a four star hotel! The room did not even have drawers to put things in! The shower drain did not work. There was a broken lamp and the decor of the rooms is basically dull.

The hotel was fine but misrepresented by booking.com. The internet is not free and was very unstable and did not meet international standards.

We enjoyed the convenience and proximity it offered to our dance venue. Our room was functional and clean and provided us with all we needed. Thank-you. We opted out of the breakfast, as we dont eat big breakfasts and the price was a little too hefty for us. But if there was a smaller menu we would have considered it, eg a cafe style menu.

I honestly cannot say that there was one thing that I enjoyed during my stay, it was a pretty below-par experience for a Protea Hotel. Only one vending machine in the entire hotel, which was not in working order! The receptionist at the time was also very unfriendly, and did not make any effort to resolve the vending machine issue. Also no mini-bar in my room, so I had to drink tap water throughout the evening.

The breakfast was great, staff attending was also sufficient & friendly. The pub is quite nice, i would have preferred the little stove to actually work, as you have such cold long winters in the Free State, the fireplace in the main lounge should also be restored. I had a very pleasant stay.

atmosphere and history of hotel.staff courtesy and owner warmth. no

Location. Room of high standard. Staff friendly, helpful. Local information available in room, including maps. Surprisingly - no shampoo or shower gel.

Very private and yet well located, wonderful breakfasts, friendly staff No turn down service, minibar wasnt stocked or restocked for entire stay, showergel and shampoo wasnt replaced daily

Clean, good, comfortable bed and bedding. The linen and towels are very nice and clean. At the parking space is a big mess-up with garden trash. That was not a friendly welcome to face, just as you arrive! Defnitely not the 5 stars worth!!

The accomodation was superb. We stayed in the honeymoon suite and it was really very special. the way the room had been layed out and decorated was amazing. The jacuzzi bath was the cherry on the top.The staff were very friendly and helpful. There were not enough soaps and shampoo's in the bathroom.

we watched the world cup

Room, Service, Decor, location No

Our room was nice, clean and spacious. The owners very wellcoming, they even sent sms to show the way to the hotel, that was really appreciated