Grand. Our 6th floor (away from elevator) room very quiet. Concierge excellent. Small bathroom. Toilet-sink-shower w/o space between. Avg sized rooms. Fitness center a bit below avg (equipment amount & range) for hotel size/status. Expensive.
The location Way overpriced compared to service and how old and outdated the rooms are. The bathtub was peeling, the hot water would go away in the sink, you had to constantly regulate it. They don't tell you ahead of time the cost of parking, which was almost $50.00 a day, otherwise I would have looked for an alternative, they just hit you with a bill dropped in front of your room door on the last day of your stay so you don't yell at them at checkout.
wonderful staff. Extremely helpful. Expensive food offering. We did not eat at the hotel due to high costs.
I arrived at 2.0 pm and asked for my room, but it wasn't ready until 4.0pm. I reserved a deluxe suite with downtown view,but I got one with a swimming pool view. It was a bit challenging to get my room.
Great location, polite staff, very comfortable bed, The bathroom a little bit too small .
The bed was very comfortable and the air conditioning got the room nice and cold. The room was outdated and not as advertised on the website.
The staff were all friendly, courteous, and professional. The decor was elegant and comfortable without being ostentatious. Location was walking distance to many of our destinations during our visit. Street noise was virtually nil (fifth floor). Room service breakfast was delivered on-time, well presented, and tasty. Wifi should be included at no extra charge.
It's in a fairly convenient location, with a pretty lobby, clean rooms and a nice pool and hot tub area. There is 24 hour room service and the food is pretty good. They charge extra for wifi, they charge extra for using the business center (but you can ask the concierge to print and they will not charge you). I did not find the front desk to be friendly or accommodating. The double room is essentially two twin beds. The rooms are rather small.
Staff were really helpful and friendly it's an older hotel but the suites were reasonably priced and clean The location was amazing and I could walk to s the great shopping on tobdon and yaletown as well as the aqua bus to go to Granville idkxnd Not much! The room service was good,food tasty.
large rooms, lots of space, great location in heart of Vancouver city
Everything was near and the people was very.
The pool, hot tub and fitness area were fantastic. View from the room and location were also great. Checked into a dirty room, with stains and hair in the sheets. Had to pay for Wifi, for $400 a night
friendly staff bathroom light switch out in the hall far from bathroom. bathroom door will not stay open. noisey. room half empty. plastic floors.
Location was good and staff was most helpful for our one night stay
Ramada in Seattle much better value and comfort.
The place is really great! That's all I can say. If you are a family traveling on vacation then the residences are perfect for you. I would definitely stay there again.
I did not like that our bill was over 150 dollars more than it was when I booked with booking.com