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Location and service. Rooms need a face lift..... but service made up for it.
Beautiful hotel, excellent location, BUT lacks atmosphere due to it being so empty whilst there. I don't know the reason for this, but I wanted to eat in the great setting for a restaurant, but didn't see 1 person use it in the time we were there. The empty restaurant!
n/a No Air conditioning,extremely uncomfortable because of this.No food available on arrival in the afternoon.Would you like some toast sir!!! 5 Star hotel,definately not,needs new A/C UNIT fitting which works whether the weather outside is warm or not!!!!
A 5 star hotel in the city center! Beautiful old palace!
We stayed at the hotel for three nights with our two small children. The staff were very pleasant and provided anything required to make our stay comfortable. The food was good and the rooms exceptionally comfortable. we would recommend the hotel for a most enjoyable stay in beautiful Verona.
The hotel staff were very polite. I have asked for a smoking room and I got a non-smoking room.
Staff very welcoming, friendly and helpful and they all spoke English! The food was great in the hotel and it was situated close to all the sights and shopping. Our room was excellent with beautiful furnishings and they gave us complimentary champagne and fruit for our anniversary! Would thoroughly recommend this hotel.
Impressive entrance and main lobby, one of a kind. Not appropriate breakfast room/feels really average to have breakfast there.... brakfast, small room
The hotel has a super location and the staff were very helpful.
Den centrale beliggenhed og at prisen absolut svarede til ydelsen. Vi vil gerne overveje at anvende hotellet igen. Rigtig te istedet for pose te ville være dejligt.
Hotellet er indrettet i hyggelig og flot stil -meget centralt belligenhed. Venlig og serviceminded personale
helpfull staff breakfast facilitys poor , no room service,no fridge in room.
The cleanliness and location of the hotel and the comfortable room and shower. At times one could hear conversations next door.
The Staff Nothing
The staff and the location. My room on 1st floor seemed a bit dark.
The hotel was conveniently located, it was a nice size, it had good facilities including a gym and a spa, the rooms were modern and of a decent size, would be very happy to return. Nothing
The location in the historic centre of the city was very convenient. Although the hotel has no car parking which makes things difficult if you arrive by car, the staff are very helpful to arrange free permits and move your car in the public parking spaces immediately adjacent to the entrance or to arrange off site garaging for a fee. Our room's windows were eight feet from the floor and so there was no view out.
Central location, very good for sights and shopping. Excellent buffet breakfast, very good service. Extremely clean, comfortable and quiet. Staff spoke very good English and very helpful. None
I visited the horse show in Verona with my grand daughter and we spent a wonderful evening in Hotel Antica Porta Leona, it is by far one of the best hotels I have stayed in for a long time (and I spend a lot of time in hotels around the world due to business), compliments to the owners and all the staff who were extremely helpful when my grand daughter left her teddy bear, which they kindly posted onto us, many thanks to them all. Nothing all wonderful
Cosy and comfortable room. No safe in the room.
Excellent hotel. Everything was new and clean.Extremely well locted and the empoyees were very nice!!!
Courtesy of staff, nice room, great location Lack of any common facilities (understandable given size of hotel)
The helpful receptionist. Excellent central position with lively street view. Attractive furnishings and comfortable room. over complicated touch pad lighting system and room safe locking system.
Lovely rooms, excellent beds and bed linens perfect in town location, fantastic helpful staff. in room breakfast was a treat - they garaged our car in a close by secure garage . we very much enjoyed our stay. my kind of hotel. The zero cancellation refund policy is too restrictive and frankly unrealistic.
Staff was wonderful room perfect location unbeatable. We loved our stay.
Really unusual location right in the heart of Verona with the entrance in the corner of the courtyard of the Casa di Giulietta (Juliet's house). If you arrive in the daytime, you will need to fight through the crowd taking pictures of the famous balcony. Once inside, it is a haven of peace and calm. Beautifully appointed and with a wonderfully attentive staff. It's expensive but a great treat in the very heart of Verona.
This hotel was all we hoped for - luxurious, in a perfect location, with attentive and helpful staff. The breakfast in the room was excellent. We would love to stay again.
The friendliness of the staff. No iron, no bottle of wine, flowers etc on arrival as stated in the literature. Air con did not work very well. The fact that Booking.com had not informed the hotel operator of our arrival.
very good location if you wish to explore the city by foot, spaciouse and comfortable rooms and ofcourse, the main reason, the unique and atractive location within the Romeo and Juliet court yard with all the visitors as the constant background for the price, a little upgrade to the amenities would be welcomed: an English channel on TV, upgrade to the breakfast, etc.
The staff was very kind and the locations is very central.
The staff went out of their way to help me with every demand or question I had
The location is excellent and the decor and facilities are extremely tasteful. The rooms have originality and character. The shower was difficult to use without having water all over the floor. The bed-side reading lights were unsatisfactory.
This is a beautiful hotel. It is in the best location in Verona. The service was impeccable and the staff was superb.
Excellent location, genuine and historical venue, great people, good quality-price relation If window opened at night it can be noisy
The attention to detail at the hotel, in the training of the staff, in the desing of the cooman areas and sleeping rooms, and in the elegant breakfast are first rate. The front desk sent us to a highly over-done and over-priced restaurant, representing it as "simple, but good." In 20+ trips to Italy, this was probably the least simple restaurant I have been in, and it was horribly over-priced.
Great boutique hotel in city center of Verona. Service and staff very helpful and always have a big smile. Rooms are quiet, clean, and nicely furnished
The location was absolutely perfect! Right in the center of the old town, with shops, restaurants and night life right outside the door. The staff was very friendly and eager to help out. Great stay - will defintely try to book again. Reaching downtown via car is a little tricky because of all the one way streets and pedestrian routes but worth it once you arrive at the destination.
The hotel was really very charming and very comfortable. A little of the street noise from the location but well worth it to be in the heart of the city. The staff was very friendly and helpful, especially thee waiters in the morning serving breakfast! We hope to be back to Hotel Gabbia D'Oro and will be recommending it to our friends. Can't think of anything we didn't like, wish we could have been there longer!
I really liked the hotel and will be going back there again. Very nice room/suite in probably the best location in Verona. Very helpful staff who were there when you needed them without being unduly solicitous. Room maintained to a very high standard. Good breakfasts. Couldn't tell from the info in the room or on the phone itself how to get room service but still managed to get early morning tea thanks to the really helpful staff.
I like the style of that hotel .It is an old charming hotel with stylish saloons and elegant rooms no
very nice and wonderful hotel