Clarance Hotel Lille

Excellent quality and wonderful service

A classy, stylish, discrete hotel in the heart of Lille with excellent, friendly staff giving a warm welcome, good directions and an umbrella every time I went out in the rain. A comfortable bed, lovely touches such as coffee maker and sound-station plus a plate of mini pastries in your room every day. Shower was compact, but nice branded toiletries. Overall, not cheap but quality.

Hardly the hotel’s fault, but building work was going on to the rear with drilling and hammering from early in the morning.

Upmarket boutique hotel in Vielle Ville of Lille. Close to restaurants, bars, sights. The street is quiet and the hotel set back, but the morning we stayed was rubbish collection day, so we were woken early. Not the hotel's fault, and not much they could do about it. Staff were accessible, knowledgeable and friendly. We stayed on a Monday night so the restaurant was closed, but they were able to advise on alternatives.

Amazing hotel, great location and extremely helpful staff

The air con in our room wasn’t very good but the staff provided an extra fan, certainly wouldn’t stop us staying again