Hoteller i nærheden af Lufthavn: Macao Macau Intl

Fordele: all Service, room, decorations and Food on club lounge:)

Fordele: Outstanding standards of suites luxury standards and the staff services. Experienced in various suites staying experiences Ritz Carlton Macau offered the most 5 star+ experience to us amongst the others that the staff services must take account for the contribution to the total guest experiences. There is a subtle refinement between "excellent services" and "always endeavouring their best" and the staff from Ritz-Carlton Macau achieved the latter.

Ulemper: While guests may pay to choose the hotel brand, but never be able to choose the accompanying neighbouring guests. Surprising the chunky door of the suite did not soundproof much and other guests do come and go during 12am to 4am after having fun in the casino or with alcohols. I was working overnight so kind of worried my family got bothered in their dreams.

Fordele: Good morning Ritz, Cc Melanie, Nick, Summer, Jono, Amy, Alan, I want to take this chance to appreciate things which made our stay in Ritz a memorable and special one. Decor- first walked in, was the kids tent with kids favorite cartoon and robes laying on the tent‘s bed was thoughtful! Then discovering the family photos are used to make a photo album with all your different writtening and signature, which at first thought why the similar wording repeating itself. The cake for my wife, I think it was then made her realize this day is for her！ Interactions with Ritz personnel; Melanie, thank you for checking on us making sure we are having a comfortable stay during our the breakfast, and be flexible to re-adjust our departure ride on a short notice. And of course, the gift of Ritz lion to the kids and luggage tag put the icing on the cake, a great conclusion of our first experience in the Ritz. Nick, Summer and Jono were all very helpful and professional during our dining at the club lounge. With a multicultural background it sort of made each different meal just that little more elevated. Amy, our receiver at the ferry terminal waited I think about 40 mins from the arranged time. Her receptive smile and warm voice soon carried away the delay. Overall, it was a great stay and Ritz experience. My wife had a great relaxing day and enjoyed the time. Thank you，The Ritz family for making it a remarkable experience for our family on Jan 13th！During our stay, we witnessed the pursuit of excellence in your will to details and execution！ Lovely photo when checkout gifts were handed over, my wife couldn’t resist to share the gratitude on her wechat Friendster!

Fordele: every think other than the club bar

Ulemper: we booked into the club lounge which was good value for the money you paid, they served breakfast, dinner and afternoon tea this was all great i have nothing to moan about, 5 stars all the way , now this is what i feel need some attention the club lounge access also gives access to the club bar , well this was like a grave yard we was the only ones sitting in the lounge , considering you can have good selection of drinks which is included in the cost of the lounge, the last night we decided to go into the lounge bar for a drinks which it had a girl singing in the bar and the evening was great very enjoyable BUT we had to pay for ur drinks 4 drinks around £65, what i think the hotel should do is to scrub the club bar and then show your club card to the lounge bar to get your drinks which you have should have had in the club lounge , could be up for abuse , other than that great

Fordele: Everytging

Ulemper: Nothing

Fordele: Cozy room, beautiful view, very good buffet, kindful staff! Reasonable price on the above! (Yes, not for peak days like holidays)

Ulemper: Low internet speed. Inconvenient Wifi access. Prepare some measures!

Fordele: Its more a hotel than a casino. You don't have to walk through the casino to get to the hotel reception to check in, and a lot quieter

Ulemper: There are 3 nice restaurants in the hotel. However it's a bit away from casual eateries.

Fordele: Our room was quiet and very conducive for rest and relaxation.

Fordele: Upgrade of room, spa, surprise gift for my weddinh anniversary

Ulemper: Buffet lunch has less variety of food and similar to morning buffer

Fordele: Excellent service, for example snacks for morning swimming and Babao Tea for evening relaxation. Complementary shuttle arrive from hotel to Taipa Ferry Terminal.

Fordele: The service attitude of every staff is super good, and also prepared the birthday cake, desserts and champagne for us, will choose to stay at Four Seasons Macau again!

Ulemper: Bathroom cleaning problems, found the hair in bathtub and towel, black clothe tag on the floor, but the hotel staff followed up immediately, great!

Fordele: 5 star experience room nice clean , the breakfast is fantastic . excellent staff

Fordele: Meget detaljeret indeni. Større gangen og lysere.

Ulemper: Har brug for en større pool

Fordele: room facilities

Ulemper: this hotel can not be early checked in

Fordele: The size of the room and the bed were super comfortable.

Ulemper: Found a used dental pick/ floss in the floor of the living room.

Fordele: Always a pleasure to stay here

Fordele: Good view

Ulemper: No

Fordele: The breakfast is good, with a lot of choice of food. Spacious, with a lot of tables. The staff there is helpful and I am happy to receive a cake for our anniversary celebration.

Ulemper: Nothing

Fordele: employee

Ulemper: bathroom

Fordele: The staff Renée from the reception desk was very nice and helpful with us.

Ulemper: Nothing

Fordele: Good breakfast Amazing clean spa Big bathroom Big lobby Fast service Wifi View Location Staff Gaming area The mall Everything

Ulemper: Suite : Air conditioning was not work inside the room Only in the living room No taxi stand

Fordele: Nice in room pool , spacious room and shower area,nice staff

Fordele: Very nice staff and good overall ambiance.

Ulemper: Spa & food.

Fordele: The staff were really friendly especially to the children. The rooms were well maintained and dry considering there was an in-door pool.

Fordele: Banyan Tree knows how to create a private, aromatherapic, and peaceful world for clients. Staffs are very kind and hospitable.

Ulemper: Rooms may need a little renovation. Some light switches in the room were out of order. Housekeeping can be more environmentally friendly.

Fordele: Rooms and Bar - Akshay our server in the Bar was excellent

Fordele: Very helpful, professional staff (especially Sunny Chin - did an amazing job to make our stay memorable). Beautiful room and delicious breakfast.

Ulemper: really not much

Fordele: Atmosphere, Ambience & Well wishers (hotel staff).

Ulemper: Nothing

Fordele: - great location - great service - Breakfast is very good

Ulemper: - No Executive lounge

Fordele: Good breakfast, nice rooms, excellent service

Ulemper: Room felt quite dusty... which was difficult for us as we both have allergies

Fordele: Front desk staff were very friendly and helpful, they are all very sincere and polite. I love the arrangements they made for me to have a memorable stay in St Regis. Breakfast in Manor was excellent with wide choices of food and beverages, and of coz all are delicious. They are just perfect in St Regis. I will certainly be back for my next visit.

Fordele: Heated pool, battler service and breakfast.

Ulemper: Quality of tea for battler service.

Fordele: Staff, service, space, and facilities were excellent

Ulemper: The noises can sometimes be heard coming from Venetian property

Fordele: I little the room design, environment, receptionist's smile. Thank you for the arrangement

Ulemper: I forgot to collect my invoice when checked out. Luckily front desk manager emailed me a copy later

Ulemper: the staff who helped us to check in was really bad

Fordele: Everything. Nice room & heated swimming pool with pleasant panoramic view. Comfortable bed, personalized (vegetarian) room-service breakfast , hospitality & care from staff made us a relaxing & enjoyable stay. I will come back again.

Fordele: Nothing to complaint. Perfect.

Ulemper: nothing

Fordele: Quiet, comfortable room. Staff extremely helpful and very friendly. Great location with public transportation nearby.

Ulemper: Breakfast a bit limited.

Fordele: Cozy bed, helpful receptionist,

Fordele: 1) I really appreciate the bellmen greeted me when I stepped in the hotel door. I am very impressed about it. 2) All the staffs are able to greet me by Dr. Pang or my husband Dr. Hsin when we stepped into the lobby when we went out. It was really good. 3) We stayed in the One-bedroom suite and it is really spacious. The interior design is using very high quality finishing, the bedding and pillows are very comfortable. I can see the interior designer and the hotel owner has put a lot of effort to make it a good stay. 4) I am impressed that there is NO smoking smell in the room. 5) There are a lot of bottles of water 6) Many tea choices. 7) It was a very thoughtful design to have 2 wash basins and we don't have to fight for the space. 8) The slippers are very comfortable. 9) We stayed in Ritz Carlton suite, Bayan Tree Villa, MO but we like our Nuwa experience very much with the personal touch. 10) The staffs are very friendly and professional. 11) The hair salon service is really great.

Ulemper: 1) The lighting in the walk-in closet is too dark, it is better to have more lighting. 2) There should be more hook to put in the shower to put tower. 3) Conciege is unable to help us to get the Grand Prix ticket. I am very disappointed about it as I believe hotel conceige supposes to sort all plms for us. 4) The curtain in the washroom is really a plm. Always has to make the extra to close it and step into the bathtub. 5) Please provide personal shoppers service that can help me to get presents. 6) Gym should consider to add rolling machine. 7) The spaghatti that my sons order is too dry.

Fordele: The staff is pleasant

Ulemper: The mattress can't support the body and feeling pain after the night

Fordele: ALL !!

Ulemper: nothing

Fordele: The food places within the complex

Ulemper: Non smoking rooms (we had two rooms for our family size) both smelled of smoke. We asked to move to another non smoking room & were put in two new non smoking rooms that smelt worse of smoke than the first two! We asked for spray & brought our own to spray the room with smells to reduce the smoke smell in both rooms. We also asked & received 2 dehumidifiers that didn't make any difference overnight! The staff were very accommodating but the product (non smoking rooms) let the Galaxy Hotel down.

Ulemper: Great hotel .

Fordele: Big comfy roam. Staff was great.

Ulemper: Pool facilities were under renovation.

Fordele: Perfect service. Everything great. and thanks special service. my partner is very happy and enjoy hotel. Express Checkout available. very quickly.

Ulemper: Nothing.Excellent service.

Fordele: Free minibar, beautiful room, great service.

Ulemper: Only complaint is lack of booze in the casino and too few bars.Accidentally booked my hotel on the China side and didnt have a visa so was hoping for some vegas style partying as i am not a gambler when i booked the room as an alternative. Other than that, the facilities were great! A bit of ultra luxury that helped me unwind in the middle of a long bacpacking trip.

Fordele: Grand Hyatt har fremragende service og et smukt værelse. Absolut opgradering til Fountain View! Så mange restauranter at prøve - jeg elsker Jin Ying, og Jade Dragon er virkelig. Jeg kommer tilbage til City of Dreams igen.

Ulemper: Jeg vidste ikke, at hotellet havde to tårne, og så jeg gik til det forkerte sted, men nu ved jeg det. Bare et fantastisk hotel.

Fordele: I liked the room, the service, especially the front desk people.

Ulemper: I asked for none smoking room, but they gave me a room that smelled someone smoke in that room, They tried to remedy the situation and put an air filter to filter the smell.

Fordele: The location was good.

Fordele: Great room size, good value and very well equipped and luxurious bathroom. Staff were very helpful.

Ulemper: Check in was very slow and room not actually available for another hour which created a poor initial impression which was a shame.

Fordele: Room layout. Comfy bed

Ulemper: Pool was cold

Fordele: Emily at the front desk was so friendly and the room was beautiful, with a view of the fountain show! Definitely will choose Grand Hyatt in the future.

Ulemper: Everyone was friendly and nothing to change.

Fordele: perfect location and nice food

Ulemper: overall satisfied

Fordele: The facilities and service are fantastic,- We regret not staying another night!

Fordele: I would stayed in the bathroom all weekend if I could - our favorite experience from the hotel! Breakfast was fantastic - so much choice - we regret not arriving earlier! There's a very instant change over for the brunch sitting.

Ulemper: Penthouse bar - great vibe but not a comfortable experience f your a non-smoker! Most of the bar is a smoking zone except one small 'reject' area / table, away from the main bar and next to the kitchen.

Fordele: Rummeligt og rent værelse

Ulemper: Reducer omkostningerne til værelset

Fordele: Jeg elskede det faktum, at servicen var fremragende. Værelset var rummeligt og morgenmadsbuffeten var fremragende

Ulemper: God beliggenhed. Fremragende morgenmad

Fordele: Et af de bedste Sheraton i verden uden tvivl.

Fordele: Beliggenheden er god. Tæt på lufthavnen med gratis transport. Andre feriesteder såsom parisisk, venetiansk eller Wynn slot ligger i nærheden (gåafstand). Personalet er venligt og forsøger at være hjælpsomme.

Ulemper: Check-in og check-ud kan organiseres mere. Der synes aldrig at være nok åbne tællere. Selv om der er flere medarbejdere, der står rundt omkring. Selv om der er flere steder at spise (buffet, madret, restauranter) er frokost/middag udvalget temmelig smalt. Ægte internationalt køkken eller forsøg på at skelne sig selv fra ethvert andet hotel/feriested i Macao mangler.

Fordele: Hotellet er til den bedste pris sammenlignet med kvaliteten.

Fordele: Kæmpe hotel med masser af komfort, store værelser, gode senge, masser af plads. Store fitness faciliteter, dejlige svømmebassiner og meget hjælpsomt personale. Deres Guest Service Manager taler også dansk. Vi havde et rigtig godt ophold og vil helt sikkert vælge Sheraton igen.

Fordele: Hjælpsomt personale der ydede god service ved ind og ud tjekning og gjorde hvad de kunne for at skabe flow i evt. Kører.

Ulemper: Stort hotel... Lidt svært at finde rundt og gå rigtigt, men synligt personale der var søde til at hjælpe på vej (ikke alle talte engelsk) Aircondition fra gården og elevatorkørelsen, kunne høres på værelset der lå lige ved siden af.

Ulemper: Too crowded.

Fordele: Itwasloverlyandthespacebarinthebookingfeedbackformisboken.Anyways,thehotelisjustabovethemallandcasino,veryconvinientlylocatedinthecotaiareaandeasytoreachwithpublictransportandtaxi.Unfortunately,wewerestayingduringtheCoronaVirusOutbreakbutthestafftriedthebesttorecommendusopenfacilitiesandplacestogo.

Ulemper: Wenoticedsomeofthepowerplugsnotworking,thephonebeingbrokebutbesidesthatoutstaywasgreat.AnotherthingwehavebeenmissingwasamovierentingserviceorasmartTVwithNetflix.

Fordele: Every thing

Ulemper: Nil

Fordele: A lot of high end shops. mostly for window shopping not a lot of buyer.

Ulemper: Casino is mostly cater to Chinese preference, table gambling. Not many slot. Food court staff only communicate in Chinese and rude to foreigner.

Fordele: Central, easy access to all neighboring hotels. Had pleasant encounters with the staff, particularly the Filipinos (Filipino ladies in Bene who despite the full load would take the time to speak with other guests and even offer to cut a dragonfruit for me, Wilson Webster at the SPG front desk who made our first encounter in the hotel a funny and pleasant one and Earth Espinosa also in Bene who serviced us with gusto) and one Chinese lady from housekeeping Wu Guan Mei who made our stay a touching experience with a tiny gesture of leaving an extra bottle of water with a note (in Chinese, which we asked someone to translate) after seeing lots of medicine (maintenance meds) on the table. Tiny gestures such as these remind us of how the world can be a much better place with a little thought and kindness.

Ulemper: Renovation was ongoing. Sheets didn’t smell so clean. Some staff couldn’t direct us to the proper direction, say, going to the buses that would take us to the ferry or didn’t know where the business center was. Food could use some more variety.

Fordele: Hotel facilities, room siZe

Ulemper: We were not able to use the wave pool since they closed it without advising the guest prior to check in.

Ulemper: No breakfast included with the room rate

Fordele: Every thing

Ulemper: Every thing is good

Fordele: I had a great time in Okura hotel from day 1 checkin. Front desk staff Chloe and Miki (I’m not sure I remember her name correctly) are very help until I checkout. As well as the housekeeping team, make my home clean and refill everything I asked. Especially during this coronavirus condition, still show their professional service. Room is big enough and I got upgraded even though they have only double bed left.

Fordele: employ

Ulemper: bathroom

Fordele: Friendly and thoughtful Atmosphere

Ulemper: Breakfast is as good as used to

Fordele: A touch of Japanese culture, e.g.: Toto toilet seat.

Fordele: All staffs are friendly and nice! Good house keeping and maintenance. Convenient Location and not so crowd. Excellent view from Corner Suite. Tidy room. Good breakfast. Express check out.

Ulemper: Good breakfast but bad coffee. Better have more check in counters.

Fordele: I love everything! The room was big and spot clean. Separate toilet and bath. The view from the high floor is stunning. And the staffs were great and attentive. The free shuttle bus is very convenient to go around the area. I also want to say kudos to Mr. EUGENIO TAN Supervisor of Housekeeping for coordinating with us with prompt response regarding the stuffed toy that we left in the room when we checked out. They will ship it to the Philippines. THANKS SO MUCH! We will definitely book again.

Ulemper: Nothing