Hoteller i nærheden af Lufthavn: Chhatrapati Shivaji

Ulemper: Hold hjælper

Fordele: Front desk staff upgraded my room to suit room. It was very nice experience. Check-in and Check-out service was so quick. All staff are so friendly.

Fordele: Service, Atmosphere, Rooms, Technology (USB Chargers built in), Dressing area for women, Great Bar, location,

Ulemper: What's not to like?

Fordele: Taj is Taj but Santa Cruz is just amazing. We had one night stay to leave very early in the morning but everything was absolutely fantastic...room is amazing and the lady at the reception sent a pack of small bites for our departure because the breakfast have not started....a lot of attention from staff, rooms are amazing and structure is great. Just few minutes from Airport.

Ulemper: Everything was perfect !

Fordele: Everything

Ulemper: Nothing

Fordele: Everything was very nice! The whole experience was excellent.. .the room, the staff, the food.......

Ulemper: There is nothing that we didn't like.

Fordele: Hi I been charge way more what i spouse to

Ulemper: They just worry a bout money no customers service at all

Fordele: Thumbs up for the « fantastically helpful » Concierge Mahadev

Fordele: Amazing hotel with amazing food and nice pool.

Fordele: Staff and hotel were great

Ulemper: No room for a complimentary upgrade and the views from the rooms were not great

Fordele: Everything was lovely - as rated above

Ulemper: In view of the Corona virus pandemic, it's great that you are checking the temperature of entrants. But please allow for repeated checks within 3 mins of each other to ensure that your reading has validity. My dad, who walked in from the afternoon sun, was stopped at the door of the hotel and a second temperature reading was refused after he'd spent 5 mins in the shade. I'm a doctor and this didn't make sense to me at all.

Fordele: The room was royally designed.. bathroom was very well made.. friendly staff and comfy bed!!! The hotel is beautifully made and the location is fantastic

Ulemper: Coffee machine was extremely fancy which i loved but it stopped working mid way!

Fordele: Great location. Clean rooms. Great facilities included within room cost: sauna, steam room, jacuzzi, gym and outside pool. Breakfast was epic every morning! But most importantly the service was fantastic- everyone tended to our needs at a moments notice. Very kind, charming staff who were willing to go to any length to accommodate us and make us have a comfortable stay. I’d highly recommend it and great value for money.

Fordele: Personalet er utroligt veluddannet - motionsrummet er fantastisk. Poolen er meget rar. Personalet vil gøre alt for at gøre dit ophold fantastisk

Ulemper: BKC er kun til forretningsbrug.

Fordele: Alt. Fantastisk komfort og opmærksomhed på detaljerne af personalet.

Ulemper: Ingen gratis wifi.

Fordele: Høflig og imødekommende personale og morgenmad.

Ulemper: Beliggenheden er fjerntliggende og langt fra butikker.

Fordele: All was good ,the stay was perfect ,the food options can be kept more in in room dining ,Also found rates to be very high

Ulemper: rates for in room dinning are too high

Fordele: Our stay at Trident was perfect the staff were extremely attentive and couldn’t do enough for you - the place was clean and secure and had everything you need in a good hotel

Ulemper: Nothing everything was perfect especially the extra touches in the restaurant chocolates and a lovely message

Fordele: The service was phenomenal, all employees were extremely welcoming and kind. The food was exquisite, I had options from all around the globe and everything tasted wonderful. I appreciated the hotel's willingness to break down larger money bills into smaller amounts for easier use during the day. The rooms were clean, and I loved the extra touch of providing fresh fruit every day and a celebratory Holi snack plate. I would recommend this property to anyone and would definitely stay here again.

Fordele: Overall, everything. I did not get a chance to use some of the amenities offered by the hotel, but judging from the experience I had with the staff and the room itself, I doubt I would have had complaints. Extremely attentive staff, wonderful ambiance throughout and a very beautiful room.

Ulemper: If I had to nitpick , the only issue might be the cost. But other than that, this hotel is absolutely flawless. You would be hard pressed to find a fault with the hotel.

Fordele: Staff were very friendly!

Fordele: Breakfast was excellent Very friendly staff Service was excellent Love to come back

Fordele: Indian food options and quality of food

Ulemper: Room comfort, small rooms, lobby noise, old equipments in room and not a single electrical outlet to charge phones or other devices

Fordele: Everything was great, but the staff is especially helpful and friendly. Especially appreciated the plug points next to both sides of the bed Well located

Fordele: Everything! Can't complain... always delivers more than expected... love to come back

Fordele: The breakfast was very nice

Ulemper: The hotel reception charge me more than I booked in booking.com ,I’m agreed for the taxes, they given me a bill in Indian rupees and they asked me to pay by usd , I payed more 150 usd , they said if I had a booked from Marriott website the price will be the same but from booking they charge more,

Fordele: Full circle great staff and service

Ulemper: All good

Fordele: Fabulous helpful and friendly staff and a very comfortable bed was so welcomed after a long flight.

Ulemper: Nothing

Fordele: First class service from the staff, very efficient and helpful. Nice extra's in the room with lovely notes from housekeeping.

Fordele: Comfortable bed. View from window of greenery. Great food. Staff welcoming.

Fordele: Nice hotel

Ulemper: Early check in was problematic.Rooms were available,but refused as their system did not allow this .We did request an early check in and we should have been told that their system did not allow this.FinLly ,we did pay half and checked in at 9.15 am after having breakfast.

Fordele: The staff

Ulemper: Prices

Fordele: The breakfast was excellent , same with room and the overall facilities . Real luxury to stay there . Enjoyed every minute of my stay

Ulemper: Nothing to say

Fordele: Breakfast! Beautiful hotel, near the airport.

Ulemper: Soft bed luxury stbavprice

Fordele: As expected nothing special

Ulemper: Slow to check in

Fordele: Breakfast is very good and very nice and constant service.

Ulemper: It would be good to give an A4 at check-in, to explain all the rules, services, etc. Such as the fact that in the lounge at the happy hour, you must pay one drink, then get the next one free.

Fordele: Breakfast was great

Ulemper: Nothing

Fordele: Fantastisk!

Ulemper: Intet

Fordele: Food

Ulemper: The staff, foodand facilities

Fordele: The service was outstanding and the proximity to airport was helpful. The restaurant food was excellent. Go visit Nanu in the spa for a lovely mani- pedi!

Ulemper: No

Fordele: All perfect when like to be close to airport

Fordele: Beautiful hotel with excellent service

Ulemper: No -

Fordele: Hotel was very good the view the pool

Ulemper: Hotel is a bit expensive i had difficult time checking in and with foods. The tea there was rs800 which is ridiculous

Fordele: Værelset var stort og fint, fantastisk badeværelse, spa og pool. Lækkert bageri - dog mega dyrt

Ulemper: Priserne på maden var ca 30 gange højere end Indien generelt - taxa til lufthavn fra hotellet (via hotellet) kostede 850 rupies og går du lige uden for hotellet koster den 200 rupies. Vi spiste ca 5 minutter fra hotellet på gåben på et lokalt sted, aftensmad for 4 personer, super lækkert indisk mad, kostede os 260 rupies med drikkevare (26 kr.) - på hotellet bestilte vi én gang kogte pastaer (med pesto ved siden af), det smagte ikke godt og kostede 760 rupies (76 kr.) børn måtte ikke komme med i spa, selvom stedet var tomt.

Fordele: Comfortable and Convenient

Fordele: Upmarket room, nice pool loungers, club lounge, friendly and helpful staff

Ulemper: Nothing

Fordele: The staff were very friendly. Alex the waiter in particular was very friendly and helpful. The gym had a decent array of equipment. It is a 5 minute taxi ride to terminal 2.

Ulemper: There wasn't much to see in the surrounding area but then again that's the deal with an airport hotel

Fordele: I was very sick when I arrived. And I was offered a meal to help with my stomach instantly and treated very kindly.

Fordele: Cleanliness we liked the most!! Security is very good!!!

Ulemper: After paying so much breakfast was not free. Morning breakfast should be free for guests.

Fordele: The service was incredible! We've been treated as VIPs, the staff was so friendly and caring. Definitely worth the 5 stars. The food was amazing and we enjoyed the variety of food for breakfast.

Fordele: Good space planning. I like the motorized shades. Bed is comfortable.

Ulemper: I saw small cockroach in my room. Seems the glasses not properly cleaned, I had to wash it before using. Toilet not thoroughly cleaned.

Fordele: You have more burden of work and you have less staff

Ulemper: I call four times to reception to change my weight machine which was not working it takes 45 minutes . Staff is not trained and organised like five star hotels have

Fordele: Location, Ambiance and Tropical Forest theme

Ulemper: Crowd

Fordele: Afstand til Indenrigslufthavn

Ulemper: Muggen lugt på værelset, fugtigt sengelinned Maden - dyrt og middelmådig Intet at se inden for gåafstand

Fordele: Personalet og grillen på taget

Ulemper: Værelserne skal renoveres. Meget umoderne udseende. Det siger også gratis wifi og morgenmad, men de opkræver på en eller anden måde også for disse ting, hvis du ikke vælger den rigtige "pakke"

Fordele: Everything from the check in take by urvashi the Gre team has done a great job red and white balloons chocolates and cookies everything thank you so much

Fordele: As a regular visitor I like the friendly staff, the well sized rooms and the good south indian breakfast. The price isn't cheap, but good value compared with others.

Ulemper: Sometimes there is weird smell in the rooms(over the vent). Hotel is quite seasoned some refurbish wouldn't hurt.

Ulemper: Double occupancy was given only single occupancy treatment on beverages, toiletries, bath towels etc

Fordele: Good property Having mobile network issue

Ulemper: Mobile network issue

Fordele: Good location for airport

Fordele: Overall hotel, service, breakfast, cleanliness

Ulemper: Rooms could be upgraded a bit, but they are comfortable overall.

Fordele: The hotel is huge and I'm sure it has a few years...though it is well maintained and. Staff are very attentive and I did enjoy the service standards.The spa area is very small but the service, once again is very good, and the therapies follow the same line.

Ulemper: The transfer to the airport the reception offered, would have cost me 5 times more than an Uber...it is quite close and it could be complimentary. That's what you would have expected of a 5 start hotel, particularly when so close to the airport.

Fordele: The location to the airport is very convenient. They also have lots of cars for airport pick-up and drop off. The rooms were clean. If time to and from airport is important, then this is a very good hotel.

Ulemper: First, they charge for Internet. In today's day an age, where the Internet is free in airports and McDonald's, to charge for Internet (especially to a hotel that is largely for business people, is ridiculous. Second, the quality of everything is not 5 stars as advertizing. Over-all, I would rate the hotel 3.5 stars. But, both the facilities and the staff training needs to be improved just to bring it to 4 stars.

Fordele: Comfortable hotel with very helpful staff

Fordele: The location

Ulemper: It was more 3 star then 5 star. The whole property needs revamping The furniture & furnishing was very old & stained. The staff took time in doing anything requested

Fordele: God beliggenhed, venligt personale og meget rene og komfortable værelser.

Ulemper: Dårlig kvalitet af maden på hotellets restaurant.

Ulemper: They have an interminal AND out of terminal location. I was given an out of terminal room which was a huge inconvenience esp if you have baggage.

Fordele: An oasis between two long and difficult flights. The room was large, well designed and equipped with everything one might need, such as an iron, hair dryer, multiple charging sockets, a power shower and plenty of things one doesn't need but are nice to have, like the really comfy bed, Snickers bars and Pringles, a huge flat screen TV. I had an excellent meal, simple but imaginative and beautifully served in the restaurant.

Ulemper: The sound insulation isn't great. Being a transit hotel people obviously needed to come and go at all times of the night so the fire doors slamming and one neighbour's showers systems felt loud. There is not a lot they could about that except perhaps offer ear plugs. It is also difficult for a first time visitor to find. Some more signage would be very welcome HOWEVER after I had got lost two members of staff did come and collect me from the information desk and I was looked after very well. Also it wasn't made clear on booing that one doesn't have to book a whole night as I did. Cheaper rates are also available for a 4 or a 7 hour stay which is good to know for the future as I will return.

Ulemper: Was in transit so the hotel was ideally situated, couldn’t have asked for anything better.

Fordele: Staff were very helpful, courteous and friendly. The Spa in the hotel was an added bonus.

Ulemper: No complaints.

Fordele: Everything ..except...................

Ulemper: Quite strange they dont allow visitors in the room! Wy???

Fordele: The courtesy of the staffs

Ulemper: Water pressure in bathroom

Fordele: Only because it is near the airport

Ulemper: Bad house keeping and hard to find staff

Fordele: Location. Close to airport

Ulemper: Room smelled damp and of vomit, breakfast buffet closed, small breakfast delivered to room, no refund for breakfast when asked. Staff couldnt care. Shame, Im a regular Ibis user, but I won't be any more

Fordele: Checkin was quick, staff at reception and also at resturant were very polite and helpful. I would definately return to this hotel and also recommend others.

Ulemper: We had requested for smoking room but could not get one. Also we ordered food from outside which was allowed but hotel did not provide us the plates or even spoons. We don't travel wid spoons and plates on business trip. This shuld be given.

Ulemper: the music in the restaurant .

Fordele: It is very close to the DOMESTIC airport. The international airport is about a 15 minute ride away. The hotel has a car and will drive you to either airport. The room was nice, the bed was comfortable. The breakfast was not very good. The staff were a mix- some helpful and some not helpful at all.

Ulemper: The black mold in the halls. The key did not work every day. The internet never worked, they told me it was my fault, then they said they had a technician working on it but it never worked the whole time I was there. When you arrive- they have a porter who seems friendly but really just wants a tip. Carry your own luggage everywhere in India. I would stay at this hotel again- but for a cheaper price- under $50 per night is reasonable for this hotel. More than $ 50 is too much.

Ulemper: When we arrived to the hotel, they said that they had never confirmed our reservation, despite that we had received an emai from Kayak saying that the reservation was sure. The money was charged to my credit card. I urgently request that the money is pay back to my credit card.

Fordele: Value for money and good service

Ulemper: No option for debit card payment through online process...i have to provide friend's credit card number which makes us unsecured

Fordele: The other staff is cooperative .

Ulemper: The front office staff in the evening is very misbehaving with the resident guest behave like goons . Also advise the guest to write the bad comments for the hotel.

Fordele: Everything that you wanted was available. Clean and neat place to stay. Enjoyed my stay.

Ulemper: Nothing as such ..only it's a little expensive.

Fordele: The staff was very nice

Ulemper: the bed was too small I almost fell off it

Ulemper: Alt.

Fordele: The property is pretty close to the airport. I stayed only for one night. I had booked in on the fly in order to use it as a place to crash at. The room was pretty clean. The washroom was well maintained as well. The breakfast options were a bit limited. However, the food was good and I had no complaints. They prepared omelettes for me on request and I was not charged extra for it. The staff was polite in my limited interactions with them. There was no hassle.

Ulemper: The elevator they have is rather old fashioned. It was a bit annoying to use that. It's safe and functional though.

Fordele: Clean

Ulemper: Washroom, basic breakfast, mosquitos in room.

Fordele: Good value for money. Big clean rooms. Only 10 mins from the airport. More suited to a short stay in Mumbai.

Ulemper: We had no hot water during our stay. Would've given this hotel a better rating if it wasn't for the cold water.

Fordele: The staff are very well behaved and cooperative. I also liked my room, there was a cozy feeling. Even the location is also perfect for me as its very nearby to Santacruz market where I had a great shopping. Although the area is very crowded and noisy which some people may find it disturbing, I did not feel it bothering at all. Wish to stay there if I again visit Mumbai.

Fordele: Nestled in bustling area when I arrived, my heart sank down but if one is able to brave the initial setting it turns out to be a cozy little nook at the corner. I did not have anything to complain of during my stay; whatever I ordered tasted good and could polish off. Breakfast could have been a bit better but considering the tariff for entire thing put together, one cannot expect a 5 star buffet - it has all the basic stuff to keep the tummy warm and happy.

Fordele: Breakfast was great for price value. Staff was truly wonderful, kind, and helpful. I didn't have any hesitation asking for anything I needed. The room and bathroom was also very clean. Most important to me is that the hotel felt very safe. I felt very comfortable during my stay and would definitely recommend for the price.

Ulemper: The only issue was WiFi connection. The connection was very poor, would not recommend if you are on a pressing work trip. Otherwise carry a portable wifi.

Fordele: Good

Ulemper: Bathroom

Ulemper: Interaction very bad , they made bill cheat

Fordele: Thé location near airport

Ulemper: Room food And taxi too expensive. SpécialY thé raté of the room

Fordele: Close to airport. Staff were helpful and friendly. Good wifi.

Ulemper: Room was mouldy and smelt a lot.

Fordele: it was near the airport. Staff was helpful.

Ulemper: Breakfast could have been more substantial. Not enough to judge place as we spent only one night.

Fordele: Location

Ulemper: Accommodation is not so good as earlier. Food prices is abnormally high. Room facilities are not there in comprising to price. Kindly improve.

Fordele: NOTHING . NOT A COMFORTABLE PLACE

Ulemper: CLEANLINESS , AMBIENCE , FOOD ,ROOM

Fordele: Nothing ..

Ulemper: Worst property ever seen..

Fordele: Nothing

Fordele: Ideal for short business stay due to its proximity to airport. For holidaying with family,may not be the right choice.

Ulemper: Rooms could have been neater and cleaner. Interiors and furnitures look very old. May be revamped.