Hoteller i Mumbai i nærheden af Churchgate

Very unprepossessing outside and lift + reception on 5th floor is unusual. But rooms were excellent - comfortable, clean and most facilities. The main aspect of our stay which was both disappointing and worrying was settling the bill before we left. I understood that Hotel.com had taken the money when I booked but we learnt that the hotel had taken the first night before we arrived and we had to pay for the second night before leaving. Not at all what I expected. The hotel had also failed to provide a twin room for us as requested and we had to wait while one was prepared.

The hotel was conveniently located and very clean. The staff was friendly, helpful and let us have a late checkout while we waited for a night train. The internet room was great. Air conditioned! nothing

Good value for money. The flop is when I return back the hotel promised staff me to give cheaper room . It turn out to be more expensive and inferior grade ie older room. Its not that fair