The friendliness of the staff, the cleanliness of the room, the breakfast buffet was incredible, the internal architecture and design was so modern and sleek, the bed was amazingly comfortable, and the hotel is located in an amazing area. I wish they had a swimming pool! :-)
Was locked out of my room with my 6 yr old in the hallway for over an hour .. Key cards had to be redone twice a day .. it got really aggravating after 5 days ..
Good overall My room had stale smoke smell
Carpets were really dirty. Toilet ran, shower head was broken. Strange smell in room. Carpets were really dirty. Toilet ran, shower head was broken. Strange smell in room.
I slept like a baby the second I hit the pillow. I woke up 8 hours later, had a great breakfast, then slept another 4 hours, no problem. Yes, I was incredibly exhausted, but I wasn't sleeping as well anywhere else. The room was nice and spacious, including the bathroom and shower. I like their "choice" to use dispensers for soap, lotion, shampoo, conditioner, and body wash. It prevents wasted soaps that almost never get completely used up. Aunt Jemimah waffles were great! Yoplait yogurt was delicious! Air conditioner was noisy. Eggs were fake Bacon was your typical thin bacon, which, was at least cooked well instead of the overcooked you often get elsewhere.
I liked that the room had a couch with a hide-a-bed for one of my sons. Very old in need of updating. Cleaning service never renewed towels. Furniture in disrepair. Not worth $200 a night.
Location, accessibility, value for price, helpful staff, clean and comfortable rooms False fire alarm later announced as a drill at 5:30 am.
Professional Shower water would be scalding hot at intervals
Wish there was a way to know when amenities are closed for service! And the spa has plants growing in it!!! Bummer
The rate and the location were great and they had laundry facilities. 2 blocks from the incredible museum. First floor rooms don't really allow you to open the windows and the laundry room is far away.
Great value!! The only coffee provided was decalf. The name on out front is for the bar/restaurant, not the hotel.. I think it needs just one strong name for the whole establishment rather than multiple names.
Close to the train depot and perfect for a good night sleep Door to room hard to open. Room 107
Noise, no hot tub
Free Airport pick-up. Close to Downtown and Train Station. Nice little restaurant attached. Awsome smoked salmon omelet.
The staff was really great! Dirty, dangerous location.
Extremely comfortable suite with full kitchen, comfortable living room and bedroom. Right downtown near restaurants, shopping and local arts and business. It does not appear elegant from outside, but makes up for it in comfort and location. More than s
Nothing The room appeared not to have been vacuumed for some time as there was construction dust in all the corners. They charged me $200.00 for damage deposit, then credited it back at 7:00 am in the morning without even looking at the room. Ripoff big time.