not internet access in the room
Awfull smoke odor, could not sleep all night because of it (and yes, this was a non-smoking room). The sofa bed (4-room configuration) is of very poor quality, I don't think an adult could sleep in it reasonably. Our children (under 6) were ok, though.
Free internet access.Excellent location in the centre of Andorra la Vella.Spacious room.Excellent hotel staff.Very clean room Expensive parking.I asked queensize bed & i had two twin beds together so i didn't have a good sleep.
The service level was very good. All the staff we spoke with were very helpful, although on one occassion the order was completly misunderstood. I thought the car parking charge was quite expensive, in relation to what we paid for the room.
Large Room and location I would never rank this hotel as 5 starts. It's a basic 4 start hotel.
Size of the room - we weren't expecting a suite so were very impressed that we got one! Very accessible location. Well stocked bar at very reasonable prices. No bottle opener in the room
We had to move room because there is heavy machinery just across the road making a lot of noise (8am).
Spacious room, good rate, excellent location Nothing
Intet ved dette hotel var specielt godt, det var udelukkende et sted vi skulle sove.Hvis jeg havde kunnet se billeder af värelserne inden jeg bestilte, tror jeg, jeg havde fundet et andet hotel.
God betjening. Rent og pænt. fantastiske omgivelser. Spændende dy. Bedre parkeringsforhold
Centralt midt i byen. Venligt personale. gode værelser. At der findes værelser med tilladelse til at ryge Lidt mere internationalt morgenmad. Især manglede der æg enten kogte eller æg og bacon- For dyr P afgift i kælderen
Anden gang vi vender tilbage til dette hotel, fin beliggenhed, super morgenbuffet, store og rene værelser.
Fremragende dog manglende aircon Hønse gården lige overfor hotellet støjer meget fra kl. 4 morgen. (Hanen galer)
Var nemt at finde og lå super centralt ved centrum. Store værelser og stor morgenbuffet. Kunne godt have lidt mere lys i loftet.
Centralt, fine store værelser. stor morgen buffet
Det laa centralt. Vaerelserne vqr fine. Personalet kunne vaere mere serviceminded.
Centrally located, useful for bars, restaurants, sightseeing. Excellent shopping location. Very helpful and informative front desk staff. Easy car parking.
Very nice hotel and cenrally located. no.
The location The non division between smoking and non smoking bedrooms.
The rooms were excellent and the staff friendly and helpful. The breakfast was excellent and good value for money. Would definitely stay there again.
poor breakfast for a high price!
The Husa Centric Hotel has an excellent location at a major shopping street and is next to most important offices.
Close to the downtown
The staff are very friendly. My room (606) was really large,extremly quiet & had a wonderfully comfortable super king size bed. Breakfast is great, a wide variety of well prepared food & an bundance of it. Well located right in the middle of the town with a taxi rank diagonally opposite to the right No fresh juice at breakfast only that made from concentrate which tastes like chemical
Very good position in the center of the town on the main shop street. Very spacious rooms. Breakfast was ultimate. Was charged for breakfast despite it was free in my booking. Hotel parking rather expensive.
The room was unusually spatious, there was almost excess of spaace. Just the bathroom itself could be a whole hotel room in many other Europen hotels.
Good value for money. Specielt aftenmåltiden på gourmet restauranten var en meget positiv oplevelse. Værelset var bestilt på vor rejse over nettet, og personalet ved check-in insisterede på "skriftlig bevis" for bookingen for at vi kunne opretholde den bookede pris, som de trods alt¨burde kunne se i systemet. Heldigvis kunnne vi finde et booking nr på nettet.
New modern hotel with good size rooms and excellent bathrooms. Very good location, very near shops, restaurants etc. Helpful, friendly staff. Hot buffet at breakfast was cold, otherwise breakfast excellent.
Very new and top quality hotel - big room with flatscreen tv, excellent bathroom, located right in the middle of a big shopping street. We never managed to find the hotels own garage on the small, curly streets of Andorra, but instead had to park a bit away in a public garage.
New, comfortable, large rooms, well located and good relation price/quality Not really, but make sure you state your preferences when booking.
comfort, spaceous, not noisey
101% good hotel. I got big and modern room with perfect king size bed. Finding parking bit tricky
Central location Comfortable bed Good bathroom
Luxurious spacious rooms, nice view in the middle of the city. It's a bit of a challengeto find the entrance to the parking garage/
The hotel was conveniently located in the heart of Andorra The hotel parking is very hard to find, but attached to the hotel once you locate it.
Location and the modern nature of this hotel nakes it an obvious choice for visitors to Andorra All perfect!
We upgraded for an extra 20 euros to a room with a balcony and a free minibar. Excellent value and stunning views. Buffet style breakfast was good and lasted till 11am (Saturday). The first room, before we upgraded, had a view of a brick wall.
En fantastisk god restaurant med mange valgmuligheder.
udsigten fraværelse 306. Balkon til værelset. Imødekommende personale.
det lå ualmindelig godt for sigtseeing i byen go shopping. det var også fint med pool på taget og udsigt til bjergene vejen til swimmingpool kunne gøres bedre ...man skulle igennem flere små rum og elevatorer....en udvendig trappe kunne løse det
fremragende lige midt i byen og med garage det duer bare.
Det var ganske udmærket og hotellet er iforhold til prisen over forventning,en god oplevelse lidt svær at finde
easy to find, close to parking, nice size room, no noise from the street, free internet, check in around the hour,
The staff at the hotel, particularly at reception, were most polite and helpful.
All a 4-star place should be. Helpful reception staff. Good view from windows that opened (thankfully). Good room Wifi. Room far too hot and a/c control didn't work. Parking not easy - entrance to public parking building 75m away not well-marked and little space to stop outside hotel entrance. Pricey parking, better to try for a meter nearby..
Excellent service staff. Helpful and polite. Gym was small and poorly equipped. The sauna and gym was co located which was weird
Very central to shopping streets.
The breakfast was absolutely fantastic
Room size... Wlan signal in our room (233) was not availalable except in next to out door. Parking under the hotel was very convenient but too expensive...
Fantastic location and exceptional value for money. Great facilities
quiet yet central position beds not very comfortable
Reasonably priced for half board Arrived late and food was dried up. It is rated 4* but more like a 3*Not as good as the Magic in Pas Cas. £12 to park a car is a bit steep.
Good location, clean and comfortable room.
IT WAS MAGIC, within walking distance of all amenities if anything the only complaint would be the parking costs but this was outweighed by everything else
Got this 4* hotel for a bargain price. Huge, clean and comfortable room with balcony. Great central location. Arrived at midday and basically told to go away and come back to check- in at 2pm! Repeatedly reminded how we had to check-out and remove car from parking by 12pm "at the very latest". Spa facilities were pretty dire for a so-called 4* hotel and breakfast was disappointing.
The location of the hotel was great. Excellent value for money. Clean and great staff
very good breakfast, location impossiby tight parking garage and charge for it.
excellent breakfast and dinner.Its better to select "media pension"good value for money.f you have to pay 18 euros to park yuor car its nothing considering that i Paid only 115 euros for triple room ,free internet and excelent facilities ,location,etc. The beds are too hard
it wasn't easy to find the hotel inside the campus place.
Centrally located in beautiful andorra ..
Det var gode rene værelser I passende størrelse. Rart at man måtte have hund med. Hotellet bør bekræfte at det er accepteret at der kommer hund med. Sød og meget hjælpsom personale til morgenbordet. Det var ikke optimale parkeringsforhold. Vi ville nødig parkere der I højsæsonen. Vi havde et problem med at vores hund skulle være alene på værelset mens vi spiste I restauranten - der blev klaget over hunden gøede. Hvorfor er det så tilladt at medbringe hund på hotellet, når man ikke må medbringe den I hotellets restaurant?
Be awere that there charge you 1 euro to unicef whitout ask you,there is one waiter there is not wery nice so dont eat in the restaurant
nice surprise for money, great to be right across street from bus station, nice outdoor pool area, everything very clean.
Good hotel but not worthy of 4 stars. Breakfast is not that good.
the swimming pool&the bar. the breakfast was a little poor.we had to wait a long time for more food to come available&the quantity was a little poor also,but when we did eat it was fine.parking was a little difficult also to enter&leave.
Convenient place, swimming pool was a nice extra. Food and drink good and well priced. looks a little tired and parking is expensive. Our view was of the side of a garage not the mountains so go for a higher floor. Expect a 3 star hotel not a 4 and you will be happy.
The location was great and the swimming pool was a nice bonus. The carpark, although difficult to get into was very expensive to use. In our room it was advertised that the cafe in the hotel was open until midnight and alternatively if we wanted food we could order pizza direct to the room. This was not true and this false information should be removed. We arrived back from a day out to get food at 11pm but couldn'T. The staff were rude when we complained
The barman during the afternoon and evening of Monday 17th August was very friendly and extremely helpful. Did not feel that it was up to **** standard.No coffee or tea facilities in the room.
All the staff were very friendly and very efficient. The breakfast was excellent. The hotel is well located for the bus station, the shopping areas and business district.
Nothing Zenit Diplomatic is not a 4 stars hotel
This hotel does not offer smoking/non-smoking rooms, which Booking.com does not inform you of. Upon arrival we were put into a room which stank of cigarette smoke so intensely that we could smell it from the corridor. Unfortunately the hotel was fully booked, so despite the fact we booked a double room, we were forced to switch to a twin room (which also stank, just not as much!). No non-smoking only rooms.
Helpful staff, comfortable room, good location for shops- The buffet dinner cannot be recommended.
Nothing Hotel is listed as a four star, I would say nothing more than a two star. Staff very unhelpful, room very dirty. We took the half board option expecting quality from a four star, but food was really bad, complained but no result. Booked for 3 nights but moved next morning
The breakfast was quite poor. The fitness center (sauna) was closed during July & August.
We were near to the Communal Stadium and we were very much satisfied. Everything was good.
Limited choice for dinner, but breakfast was good. The parking garage was full and with the prohibited parking in the surrounding streets this was annoying (Although fines are cheaper than parking inside)
A strange mix of not smiling and extra costs. The health centre cost me 7E for a 25 min jacuzzi for myself and my son.
Good Location and nice staff rooms were pretty ordinary for 84 euros a night and it was pretty noisy during the evening with the people down the hall.
Helpful staff Advertised WiFi not availabl.
Clean functional rooms - freindly, helpful staff, good gym. Breakfast food was a bit dull (typically Spanish) - went to cafe in Soldeu before skiing instead.
Situation in the town. Pleasent staff. Hotel appeared a little worse for wear....could very much do with some room make over. parking should be free for guests.
Everything was good, friendly staff, clean and comfortable place to stay. The price is perfect. We really enjoyed our stay. Thank you! It was a little cold at night and noisy from passing cars on the street
The hotel is nice, clean and modern. The staff is very friendly, eager to help and to answer questions. Very important that there is a parking nereby with a convenient access to it. The location of the hotel is very useful for going around the town, shopping, etc. What could be appropriate is some more detailed information with working hours and "how to get there" plans on available facilities (spa, sports, etc.) in a hotel booklet, some hints on the town restaurants, especially those around the hotel.
Everything was fine, would like to come back again. No, all was OK.
Very professional hotel staff; parking faclities
A small, but charming hotel. Very clean and a good breakfast. The room was indeed small, but we didn't expect very much, having previously red the comments. A bit far from the center, but Andorra being quite small, that's not a problem. Friendly staff. Good value for money.
Nothing Interior room with a very bad smell, very old and basic room, it doesn't reflect a 3* hotel (2* max.).
Nice hotel near the old town. Nice staff.
I know the hotel as I have have been going there for over twenty years. It is centrally located in Andorra la Vella. The brekfast is a disgrace. I wrote to them nicely about it last year whn I visted twice in the summer. This time no croissants at breakfast, only inedible choclatines. And unpalatable breakfast cereal. It used to be so good until Somriu got involved and it has gone downhill. I am sad to not go there again but they have had three chances in the last year.
Its good central location near a big car park. Good room on the top with balcony. Only there for the shopping and it fitted the bill exactly. We did feel the bathroom could have been cleaner - very dirty between the tiles a bit of the ceiling was hanging down.
Near shopping center. There aren't non smoking rooms in the hotel. Parking was expensive
The feeling of giving the key back to reception and leaving the hotel. Spent much time waiting for the girls at reception to actually acknowledge we have walked into the room, the girls were too busy gossiping and laughing to serve us. They were both short and abrupt, and definitely did not have a friendly or welcoming look on their face. The room had ancient doona covers covered in cigarette burns. Beds so uncomfortable, may as well have been sleeping on the floor. The door to the balcony did not lock. The tv didnt work, we were told there was one we could watch in reception, to this day still have never seen this mystery tv. Parking was difficult to find.
Allowed to check in at 10 AM. Very poor breakfast. Just a croissant, a tart and tea/coffee. Is it so expensive to add some ham, cheese and cereals with milk?
Fast booking, fast checking in. Good continental breakfast Problems with wi-fi
The best hotel for the money offered. Very good breakfest.
The hotel is open 24 hours a day. It is overpriced
It was very well situated very close to the bus stops and the center of the town, everyone was friendly, the room was perfectly fine and comfortable. I didn´t like the fact that people could smoke inside the hotel. It just smelled. And the breakfast was regular.
Comfort, location, value for money.
Very neat and cozy and artistic. Warm hosts. Excellent breakfast not typical for European accomodation. English could be better. A measure of body language will have to be used by non-French speakers. No air conditioning.
Very close bus station l1,2,3,4,5,6, better for skier
nice staff, nice location
at EUR 30 a night this is a top hotel. it's not the ritz and the night porter didnt seem too enthusiastic to open the door after 3am but otherwise this place can't be faulted. if you want luxury and giant rooms maybe go somewhere else but as a base to explore andorra and andorra la vella this place is ideal. it is really well located and close to all the main shopping streets, historic attractions etc, although that's also probably true of every other hotel in andorra la vella given that is a town of just 23,000.