Nice friendly stuff, location is ok. Not everything is working like it should. E.g. sever was blocked.
friendly and helpfull staff, good pizza and spaghetti carbonara. lovely all round.
Very good and nice kamping. Wery good food excellent kitchen staff. Special thanks for very nice and helpful Monica from reception
The rooms were well kept and had everything I needed the weather that day
Location is quite far from Venedig but still easy to find The room is far too small for 4 persons, it's more suitable for 2 persons. Most of the equipments are not in good conditions anymore.
I have been there only 2 days. Everything was ok. Cleanliness great. I would return there if I liked Venice;)
We arrived at Jolly in early morning and were able to enter the room emediately, which ws very kind from their staff. Location is a little bit critical especialy if you are coming to Jolly late at night.
the beds were clean, the room was lockable, access to a food store, short distance to Venice pool attendant was not friendly, noisy guests in next trailer, there were no guest reviews available online.
The camping was really far from public transportation. Good thing is the shuttle service to Venice. Bungalow as such is really good and has all facilities for sleeping and spending the night comfortably.
This place had a hostel type atmosphere with the ability for privacy as well. The staff was friendly, the facilities within camp jolly are excellent and the shuttle made getting to and from Venice very easy. This place had many different types of people from all ages and places. It was a greay way to see Venice and make some friends along the way The breakfast at camp jolly was average. You might be better off buying your own somewhere else
It was cheap, there was a nice bar area to hang out in, and the shuttle to venice was very convenient. The walls are thin, you can hear neighbors easily. Should probably have a bath towel to step on, and the shower head sprayed sideways at certain points. Also, why only being able to pay with the card? Inconvenient to have to go to the office to fill the card and then be able to buy things around the campsite.
Helpful staff, youth atmosphere, facilities in the village Very basic room, beds, sheets, blankets...etc. But acceptable for a camping village.
Location and nice hotel restaurant. We could celebrate the second birthday of our granddaughte with the song of the staff. Expensive
Doing nothing for a week
The Terrace Breakfast
This is a superb hotel, in a cracking location, litterally a couple of minutes walk from St Mark's Square, and seconds from the airport water bus stop.. The room and public areas were lovely. We saw no evidence of the staff being unhelpful, quite the contrary, they were very efficient, friendly and welcoming. Recommended. Nothing
The courtesy of the staff, nothing was too much trouble, the room was fabulous and the food superb. The location was just right, the hotel itself was a fantastic building and the decor was out of this world. No
extremely professional staff, wonderful room, amazing location, a simply extraordinary hotel nothing
the location, the history and interior fittings of the room,we did not really use any of the facilities we were not there long enough the receptionist said we had a restricted view, this actually meant no view , you could touch the building opposite, this was very dissapointing
The fantastic views across the venetian lagoon - main reason for choosing it. Service was also very high - they really wanted to help, even when the hotel was busy. A true 5* luxury hotel for a special occcasion. Everything was very expensive but it is a 5* hotel in Venice so you can expect nothing else! having a room ovrlooking the lagoon was great but you also get the noise - there is a major waterbus stop just outside (24 hour service) and a continuous flood of tourists passing so you are right in the middle of the bustle of Venice. Choose a room without the views ora hotel in a location away from San Marco if you want peace and quiet.
comfort and design of the room,view breakfast is too expensive
Definitely the location and the cadre, interior opulent surroundings. Professional and courteous concierge service. Comfortable large bed. The magnificent rooftop terrace. The only reservation was our room which although very large with high ceiling yet was quite dated, some worn out furniture, rusty heating grills, insufficient lighting, and mosquitoes. The bathroom was especially not up to par and to the high standard we expected.
fine hotel with fair price -
Great location, short walking distance from San Marco and nice shops and restaurants. Very close to the waterbus. Very elegant, clean and breakfast was excellent. I will come back. Everything was great
Location ... close to San Marco Square Service was poor. Room facing is poor.
Excellent staff help, great position on St Marco, and very near excellent shopping.lso water taxis available right on the doorstep Because of the atreet , the rooms on the canal can be quite noisy.
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
Everythig was absolutely perfect!!!!!!!
Location of the hotel. Room Front desk staff not freindly though!! Charge eight euro for room service whatever the order is!
The staff was very rude. Not the standard for a 5 star hotel.
When we were checking-out the money for our staying the hotel took twice from my credit card.
The hotel was in a good position which enabled us to move around easily. Hotel staff were polite and efficient. Hotel offered 5 star quality and service,
Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen
Westin Europa & Regina is a wonderful place right on the canal with an amazing staff and facilities Nothing
This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.
The location was excellent and staff was very helpful and supportive. The hotel is well maintained and charming. The room was well serviced. The hotel met all our expectations--beautiful premises in a charming part of Venice, well connected to visit near and somewhat distant sites of interest to tourists. Yes, the wall was water stained. I informed the manager by a note and received no confirmation or follow up.
The location was wonderful! The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high! TV channel selection poor.
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.
the whole experience,the terrace off our room was perfect the cost of the cheese and ham toasties at 4:00 am !!
Friendly, great service,comfortable room Difficult to find hotel
The hotel is beautiful like a palace. Location is excellent. They give you the feeling that your money is the most important thing for them. The ask you to sign several forms, preauthorize you credit card, and, it's a shame, lock your minibar during the last night of your stay!
The hotel staff were cold and rude. The room service was very poor.
The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.
Beliggenhed særdeles god.Hotelpersonalet imødekommende og venligt. Morgenmaden af middel kvalitet og lever ikke op til hotelprisen.
Beliggenheden var perfekt - dejligt værelse hvor tingene fungerede. Fin rengøring - op til gange om dagen.
Lækkert hotel, med optimal placering, godt værelse, morgenmad lidt kedelig, men alt i alt ok
Hotellets indretning og beliggenhed samt det at opholde sig i ophodsstue med udsigt til kanalen lige uden for vinduerne.
God beliggenhed mellem Rialto og St.Markus pladsen. Nem at finde og ligger lige ved to små kanaler. Top service, især blev håndklæderne skiftet dagligt. Intet at klage over!!
If you like the boutique looks with no essence; then you will not mind this hotel. Nothing really works and the staff don't know how to fix it. ,If you like the looks and
Very easy walking distance to everything. Breakfast was included in our stay. Champagne was served on Sunday. Great variety of foods to select from and coffee was amazing. The view of the Grand Canal cannot be any better. Hotel room key and safe were old world.
Location and personal attention
Location Internet and telephone net were very weak Casanova side was not good to stay
When making our plan to visit Venice we did not know that the place is an island. The sight of water scared us at first on arrival .It became fun and visit to wonderland. The hotel met our expectation as big and reputable shops are within easy reach. we enjoyed our breakfast which provided good scenery of Venice. Nothing
Location is very good. It is a expensive hotel, the service was not very nice with the exception of concierge, that they did a great gob. The shower was leaking water so every time you use it, there was water all over the restroom, the hair dryer did not work, Just details that you take for granted at that price range hotels.
Very friendly and professional initial welcome. Helpful advice from concierge
Luxury hotel Location in the heart of Service Modern ambience Great breakfast Service was 5 star They helped us book museum tickets, dinner reservations etc Concierge Raphaela was just amazing No negatives.
Excellent location - 3 minutes to San Marco, good services, spa facilities in other location (boat transportation to spa), expensive services (wireless internet - 20 Euro, restaurant dinner for two - 250 Euro)
Profesionalism and kindness of staff.Location on Canal Grande 2 minutes walking distance from Canal Grande;
I stayed at the Casanova Suites which adjacent to the Bauers and for a family of four was great!! The location is just the greatest. The rooms were huge and they offered everything including 2 bathrooms!!! If you are traveling with young adults and spending time in Venice, this place is it. It was not cheap and it shouldnt be but well worth it!! Your on the main canal and yds from St Marks square. I will recomend it to my friends. Needed more TV sets in the bedrooms.
Well appointed. Classic beauty with modern convenience. The heat control!
Hotel was brand new and well appointed. Staff was struggling with systems.
Ease reaching from airport for late arrival or jet lagged traveler. Busy, so early check in, even for gold Honors members, seems rare, at least on weekend. Staff was pleasant. I liked that I could get bus/vaporetto pass there -- and recommend it since you'll need to travel by both to get into Venice. We had facility difficulties...the tea pot blew the lighting! They responded quickly and fixed the lights, ut never provided us with a working tea kettle. Also did not offer any reimbursement or accommodation. For anyone with mobility issues, know that returning from Venice on the bus lets you off across the street, where the only way to cross is a very high overpass with stairs. You can, however, request the hotel to send their van across the street to pick you up. WE found this out because we asked how to get across. Convenient to airport. Having a meal in the restaurant....not bad, but p
Left something behind and was told they did not have
Hotel is not ideally situated for walking to anything, but a bus stops right in front. Exceptionally clean with modern, beautiful rooms. Staff is very courteous and helpful for travelers in need of directions and help getting around. Highly recommended.
Location, parking, cleanliness, staff Room temperature hard to adjust and works only when actually in the room. I know there are energy conservation laws but it detracts from the comfort
The kindness of the staff The road in front was under construction which made access to the hotel a little difficult if you walk to it.
location and proximity to bus service Meals were quite expensive.
Clean, modern large rooms. English speaking reception staff aided trying to decide what transport to use to get to centre of Venice quickly. Speedy check in/check out. I stayed 2 nights and woke up each morning with what appeared to be several mosquito bites that I did not have the night before. I informed staff of my problem.
The staff was the best! At the top of my list for the generosity and helpfulness. The hotel was about a 10 minute walk from Oktoberfest and the beds were comfortable. The breakfast is the same every morning, but very good. If you're bringing the train in, the hotel is just around the corner from it. A little hard to find at first but so accessible to everything!
Godt hotel, gode værelser, især godt til prisen.
Behagelig atmosfære, rummelige omgivelser. Flot badeværelse. Dejlig morgenmadsrestaurant. Manglede lænestol/sofa på værelset. Savnede lidt grundigere og mere personlig betjening i receptionen. Lidt overfladigsk.
rigtig god morgenmad, service og skøn udsigt fra værelset. nej.
Vældig god service i receptionen. God morgenmad. Perfekt beliggenhed. Hyggeligt.
fremragende belilggenhed. et plus med egen anløbsbro. Vi havde to værelser en souite, hvilket var et stort plus. Receptionen talte godt engelsk og var hjælpsom
Personalet var meget venlige og imødekommende og morgenbuffeten var lækker og der manglede ikke noget.
Meget central beliggenhed. Rigtig god morgenmadsbuffet. Meget venligt, smilende og serviceminded personale, der dog ikke i alle tilfælde talte og forstod engelsk så godt. Forholdsvis små værelser med meget forskellige udsigter (brandtrappe, baggård vs. hovedstrøg og kanal). Nogen støj fra kanalen med megen bådtraffik, men også meget charmerende med mange gondoler. Generelt god oplevelse. Air condition som kan indstilles. Flere TV kanaler som ikke er synkroniseret til italiensk.
Det var et godt hotel med en god beliggenhed. Historisk og "rigtigt" Ventetiansk. Man kunne ikke regulere varmen.
Ældre men meget smukt vedligeholdt og istandsat hotel - med ekstrem god restaurant - og hyggeligt værelse med virkelig god komfort, omend det var lidt trangt med pladsen. Nej
meget central beliggenhed med rigtig fin udsigt, god morgen buffet inkluderet i prisen, stort godt værelse med et strøg af luksus og flot møblering(men det var jo også vort valg). Desværre ikke adgang til tagtereassen som lovet på hotellets hjemmeside. Det var sådan set OK, men den oplysning bør nok revideres.
Det er et hotel jeg vil besøge igen hvis jeg er på de kanter, lige ud til kanalen, 20 meter fra afsætningsted, og en hotelstandart der er helt i top. Der er ikke nogle.
Perfekt beliggendehed lige ved St. Angelo vaporettostoppestedet og helt tæt på Canal Grande. Skøn bagvedliggende lille have. Virkelig god morgenmad. Gratis internetadgang.
Hotellet har perfekt beliggenheh,lige ved vandbusstop.Morgenbøffe med stor udvalg med udendøres have.Hotellet generalt er meget ren. Lidt støj fra kanal traffiken.
beliggenheden og den gode service nej