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We chose this hotel based on its proximity to the train station. It is a large facility with 20+ floors and good views over the city. Very disappointed we were not able to have dinner in the top of the facility because it's closed on Sunday. The entrance to the hotel was uninviting - dirty, stained concrete, looks across at another large building, very little greenery or flowers in a country that usually has spectacular displays. The only dining facility open during our stay was the bar - open to the lobby. It carpet was soiled and stained. The huge breakfast buffet included many items and for the entire time we were there it was swarming with people. Tables were not cleared for 20-30 minutes, it was difficult to find a staff person to bring coffee. Most of the food looked mediocre or tired. Really. Expected more from Radisson. My husband insists we go back to Hiltons.
The new restaurant is fantastic. Traditional Norwegian dishes with a modern twist. Clean, modern comfortable room. Happy to have wooden floor with no carpeting. Very attentive staff and excellent service. Very welcoming atmosphere! It was surprising how many people who worked there did not speak Norwegian.
Coming with small kits, we have immediately received an upgrade to a superior room - bigger and more spacious; excellent breakfast with lots of choice of health food; superbe location in downtown Bergen - everything can be reached by foot bar/restaurant as well as room service close food/kitchen at 10PM.
Staff was very helpful, friendly and pleasant. Breakfast is very good. The location of the hotel near the harbour and the (old) centre is all within walking distance, thus very good for us with a young child. Public transport and restaurants are also close to the hotel. This hotel would benefit from an extensive refurbishment. Bathroom was quite small. In general, this hotel is definitely suitable for a few days (city trip).
Julie. There was one fantastic clerk who, being so terrific, made up for a lot of hotel mistakes. She called around town to help me book a New Year's Eve celebration, and helped me arrange to have mail delivered. She was among the best hotel representatives I've ever encountered. The hotel messed up the reservation. They had me listed as one night instead of two and so did not make up my room. They gave me a bit of a run-around canceling my room key also and overcharged me. When I called they corrected the charge. It is still a great hotel... largely because of Julie, but on the whole the staff was quite personable and caring.
comfotable dirty under the beds:
Seems OK to me - I did have little time to sample anything special coming in late and leaving early, so here are some points: A. Ok room B. Quiet - slept well. C- Nice breakfast D.Good parking. E- Nice staff
The best choice of dished on breakfast. It was not so pleasant to find out that there's no booking for all 3 rooms and after that we have opportunity to estimate the "smoking rooms" in spite of no smoking had been reserved yet. Never try to stay in "smoking rooms".
The location is great. The staff in general was very nice 1)the swimming pool doen't look veryappealing. 2) the hotel looks very classy on the website but not very much in reality 3) bread crumbs on the dark carpet in the breakfast launge makes the place look very dirty
The room was very clean and the location could not have been better. Able to see the city of Bergen by foot from this hotel. A bit warm at night in the room as air conditioner was not all that effective
Everything, excellent breakfast.
Great location and nice and warm. Great choice at breakfast. Staff friendly and helpful Looks a bit dated now and need a refurb as I stayed her in 2001 and it was still looking smart then
The front desk was especially cordial and helpful. All housekeeping staff we saw were friendly. The breakfast is wonderful, and the Internet in the room was free. Rooms are small but well laid out.
Impressive breakfast Slow check-in
comfortable beds, nice breakfast buffet, bathroom lighting was terrible
Perfekt beliggenhed og god service
Udsigten fra vinduet på et loftsværelse I information om hotellet er oplyst at al brug af internet er gratis. Det viste sig kun at være, hvis man selv medbragte en laptop
Det var ok, men følte jeg var stoppet i en æske hvor gardinet ikke skulle trækkes fra, og et lofts arbejde der ikke var gjort færdig, hul i loftet. Forklar kunden værelsets størrelse, og luk hullerne i loftet.
Beliggenhed ok. Udmærket turistklassehotel. Ingen toiletfaciliteter i foyeren. Mangler rum i foyeren til opbevaring af bagage før eller efter checkin eller out. Morgenmaden var skuffende. Prisen for høj - men dette skal vel ses i sammenhæng med det ret høje prisniveau i Norge iøvrigt.
Jeg synes, at 1195 kr. er for dyrt for den jævne standard, man oplevede.Der er noget hostel-agtigt over hotellet. Morgenmaden er "skrabet". En overnatningspris på 500-600 ville være rimelig - selv med den fine beliggenhed for en turist.
Jeg er glad for at vi kun havde booket 2 overnatninger. Se ovenstående
Faciliteter som ok seng og bad ifm. værelset. Støj. dårlig morgenmadspakke hængt på døren. Ved bad flød vandet over hele badeværelsesgulvet.
Et pænt og rent stort værelse. Daglig rengøring og tømning af poser var fint. dejligt med el -koger Lidt for megen musik fra kælderen
Super beliggenhed og fin service. Stedets ene restaurant 'Mezzo' serverer fremragende mad og kan anbefales. Et stille hotel til trods for menneskemylderet ganske tæt på. Et lækkert værelse, renoveret med omtanke, respekt for stedets historie og gedigne materialer. Dejligt at kunne lave en kop kaffe/the på værelset.
Meget venlig og serviceminted personale. Der var MEGET støvet, der stod en gammel juledekoration på gangen som dørstopper (brandfarlig!!)! og vinduerne var MEGET beskidte, også indvendig!! man var ikke gode til, at fylde op ved morgenmaden og heller ikke m.h.t. kaffe og te på værelset!
Hotel is neat and tidy and in a good location
The location of the hotel was excellent, just in front of the Brygge with all this wonderful wooden houses. Our room had a lovely sightseeing of the harbour from the bed. We surely will be back to that hotel.
The bed was not conformable as it was a provisional double bed.Old furniture. There were not enough towels
Great view of Bryggen if you get a room with a view. Great location as well. Rates are a bit high considering this is not a luxury hotel.
Room overlooked harbor and Bryggen area and was on 6th floor. Room was great.
Location There was
Harbor view. Facility is a little old but it is not big deal.
Made reservation through third party. Upon arrival the front desk agent told me the reservation was not showing so he made me a new reservation. Not only did he charge me more for the new reservation but I was also charged by the third party. Dispute has received no response yet.
The harbour view; proximity to centre. The food was very good, and the place was very clean and smart. Room was small with very little storage and no room to put up the suitcase stand provided! Also the restaurant service was chaotic and haphazard - at breakfast they were very slow to refill the things that had run out. But food was good.
Location is excellent, and we enjoyed a spacious corner room. Dining room views are superb, and staff very friendly and helpful. Bed was actually a fold down Murphy bed from wall, not as comfortable as it should have been for the beautiful room, and it was awkwardly made up with overlapping sheets.
I was upgraded to a sea view room on arrival
The complimentary breakfast buffet was quite good -- lots of options, large amounts of food. Staff generally not helpful -- only some of the staff was able to provide information about tourist activities. Not readily responsive to resolving issues with the room. Rooms are very clean, but somewhat old. The beds were old and not very comfortable.
Venligt personale, god betjening, gedigent værelse
Enkelt, praktisk, centralt og ligetil. Rimelig pris. Fint at der er kaffe, the og vand til rådighed. Mini-køkken på værelset. Trappeadgang til etagerne som valg og ikke kun til nødsituationer.
Samlet pris iht. hjemmesiden ved bestilning var 2390 NOK. Pris ved udcheck var 2790 NOK
Udemærket morgenmad med godt udvalg. Centralplaceret i forhold til centrum og togstationen. Lille værelse med absolut ingen udsyn (kedelig og dårlig vedligeholdt baggård). Bygningen trænger til renovering.
Udmærket Hotel. Totalt overpris fra booking.com. Betalte over 1000kr ekstra for en enkelt overnatting.:-(
the enviroment is very good. I can coumunate with other people living here conviniently and very well . and i learned a lot of new things of inrest. Very good experience ! The bed mattess is too soft ,a little unconfortable .
It was the perfect place to stay in Bergen for 3 nights. Super Secure and safe. I stayed in the 4 bed female dorm. They head huge lockers so I never worried about my stuff when I left it in the room.
The place is pretty much a typical international hostel. The number of shared bathrooms/showers is ample sufficient to not have to wait, rooms+guests were quiet and the guest house's scheme to arrive after reception hours has worked well. pillows and blankets could look better after a round at the cleaner's
Staff was helpful and friendly, pointing out various tourist attractions on the map. the hotel was also very secure. The room was clean and the lounge area was pretty comfortable. kitchen was a little dirty. The reception was not 24hours, so problems (with WiFi for example) could not be fixed until the next morning. Also, there were 2 big groups present during our stay, and they made it difficult for anyone else to use the kitchen because they used all the plates and utensils.
The location very close to the centre and the busstation. The reception was not opened in the morning and evening, just during the day.
Close to city centre, ferry port and museums. Good breakfast.
good location, nice lobby, very pleasant staff room smelled a bit. gym was closed on day we went
Breakfast was good, nice room and bathroom. Good location.
Easy access to city and surrounding area Room was very noisy with window open at night. We consider a serious problem for some people. However next time we would request a room on quiet side.
It's a fantastic hotel in Bergan, quite new, perfect front desk service, very good location in city center. We had a bad experience in Grand Terminus on the first day, so we switch to Scandic Bergen City, it is a smart choice, price just a little bit higher than the former one. The front desk is very helpful to find a room for us in the morning time. Breakfast buffet is typical Scandic. The bed is a little bit too soft, not good for wasite relax, seems all the scandic series are the same.
Good location. The room was dirty and smelly. Cheap and old furniture. Still expensive.
early check in It was such a old fashioned room compare to the other rooms they have in the other building. Didn't like it for the same price.
Breakfast was vast and varied and good. well we booked the hotel inspite of there being no reviews ,considering the webpage said renovated in 2008.Well it does not say that only a handful of rooms in a big hotel were renovated. So you see we were thoroughly disappointed with the room.The hotel staff were able to put us in a renovated smoking room for one night and the next night in a different room.The first room we were given was really old .
I liked it but the strict check in at 15.00 was quiet off putting.
Rooms great Food and breakfast good. Had to take taxi there since it was out of the way but glad we stayed there it was a treat. Design of hotel was unique. A good R and R hotel but no shopping nearby. 4 K from airport.
Nice, clean comfortable accommodations. Staff was friendly and helpful. Directions to hotel were somewhat hard to follow. We ended up asking locals for direction.
It was close to the business I was attending. The thermostat was non-functional and my room was very cold. Only two towels were provided. No bar soap.
Free parking . Only hotel available within driving distance of Bergen. Poor breakfast buffet and staff having great fun clearing the rests as guests arrived in bewilderment .
Good quiet hotel The drain in the bathroom overflowed after the bathwater was let out
Very good quality for not a big price
It was really nice
It's really close to the airport Not something that I didn't like, but just consider that this hotel is far from the city center. Anyway, if you have to be early in the morning in the airport, it's perfect.
Comfortable suite. Too far from Bergen. Very poor dinner facilities.
Quite nice and a clean hotel. Close to the airport but too far away from the city of Bergen. We had to stay there begause the city hotels were fully booked. Room was comfortable and it had an separate working space and a sofa. Very good almoust exellent breakfast. Weird door locks at the room. Once leaving the room you have to lock it separately with the keycard from outside. Why just lock the door automatically?
The breakfast was extremely good! We were sleeping on the second floor. Unfortunatly there is a club playing on the lower floor behind the main reception. It was quite difficult to sleep in the evening due to the noise.
The pillows I would like some more variation for breakfast
The room was not made up on one day even after the desk had been informed. There was an attempt to overcharge me although this was rectified once I produced some documentation.
Breakfast; proximity to the city center The hotel is old and ill maintained; the staff tends to provide wrong information; bad smell often spreads in the corridors
The location of the hotel Nothing
Friendly staff, and the hotel is very well situated...very good services too... no, everything was fine...
Friendly staff, big rooms, big and comfortable beds, exellent location, good breakfast
The breakfast was excellent. Yes, there was no soap in the room. Had to go to the reception which first had to verify before bringing the soap.
Bed is very confortable over the average and people are very helpful and polite Rooms have quite old furniture not in line with price
Location. Cleanliness of room, lack of attention to request i.e. I requested an elevated room, what I actually got was a room on the first floor with a view of the ugly roof. Staff were not very friendly or helpful.
God beliggenhed, god morgenmad og venligt, effektivt personale Nej
God morgenmad -selve maden og udvalget Morgenmaden burde arrangeres bedre, så alle gæster kan komme til med et minimun af ventetid. F.eks mere midt i lokalet så personalet også kan komme ind og ud af dørene til køkkenet
sengene var ret smalle
God beliggenhed. Alt er dyrt i Norge, herunder prisen på dette budgethotel.
Dejligt hotel. Styr på sagerne. Ro og fred. Herlig morgenmad.
Fint hotel med central beliggenhed, men internet og TV virkede ikke selv om begge dele var gratis. God morgenmad. Internet og TV virkede ikke selv om begge dele var gratis. Måske derfor ?
Personalet var meget imødekommen, da vi ønskede et værelse, hvor man kunne åbne vinduerne, fordi på det væerelse vi først fik, var alle vinduerne lukket og man føler en meget indelukket atmosfære. I skulle igen indføre nogle enkelte værelser med tilladt rygning.
elevatoren En dobbeltseng i et alt for lille rum til det. Man kunne ikke se himlen fra rummet. Det føltes meget indelukket. Ingen shampooe den var tom.Lommetørklædeboksen var tom. Toiletpapirholderen var itu. Man kunne ikke lave en kop kaffe på rummet. Køleskabet var tomt. Der var meget uklare billeder på TV. Flot rekalme for hotellet uden at kunne leve op til det. Prisen for høj til den kvalitet jeg blev budt.
Savnede at kunne åbne vinduet på værelset. Bløde madrasser og dårlige hovedpuder. Morgenmadsrestauranten kunne trænge til en opfriskning og ekstra personale i "myldretiden".