Nice service at reception, allowing us use a computer for internet, allowing a late arrival and booking a table in the only restaurant in the area that would serve us dinner after 9pm. Nice outdoor terrase for breakfast, nice installations, clean room. Breakfast buffet not splendid but better than in other hotels we've been in Romania. There is elevator. X-rate used for translation of price from eur to ron quite higher than market.
entire building, rooms services in the restaurant, they few employes for lunch and dining
Everything was ok, personel profesional and friendly, all afcilities, was really cool!
Great position and view (especially form room terrace). Good position to visit Brasov and Bran area. Also great for nature walks. Very pleasant and impressive historic inspired ambiance of the restaurant and lobby area. A nice hobby room with pool table, darts, playstation...
Impressive setting in the Brasov mountains, close to our holiday destiations of historic Brasov and Bran Castle, home of Dracula (Vlad Tepes). Helpful and professional staff. Impressive building and amenities, top quality construction. Good restaurant and spectacular terrace setting. Great mountain views from all rooms. Very good value. As in a lot of Romanian accommodation, we found the mattresses to be overly firm.
Very nice ambiente, sauna and jakutsi are new and clean, there is a billard table and the rooms are even equipped with a DVD player and a desktop PC besides the TV set. The beds are very comfortable, and the hotel is located in a beautiful landscape in quiet surrounding. The breakfast buffet could have been richer, especially contained more sorts of bread.
I enjoyed the stay and was very surprised by the high standard of the hotel rooms. The staff was not very interested in their guests....
It's a quiet hotel, good for a relaxing weekend. We had as view the ski path which was nice. Also, nicely decorated for winter holidays. Well we expected more for 5* but the value of money compensated.
The pillows were not comfortable at all
the rooms are enormous and the hotel is perfectly located (quiet forest area) the breakfast is quite poor (quality of food)
Very nice room
design of hotel.interior.friendly staff need a car to stay there.No taxis in area at night.
The staff were very helpful it is a very clean hotel will go back again
Very friendly staff, big and clean room and bathroom. Very warm inside while outside was frozen. We thought it was closer to Brasov. The road does not arrive until the hotel, and you have to take a path
furniture in the rooms, cleanliness
Large, comfort and nice room and bathroom. Good breakfast. Veary quiet, nice view. TV too small and old. Not easy to get there with the car.
Was far enough away from the center of town to avoid at least some of the noise, but still well within walking distance. Very nice bathroom, with a shower that accommodated two people quite easily. Credit card machine was not working, which was not mentioned until we were checking out. Staff seemed genuinely offended that we preferred eating homemade cookies in bed rather than show up for the breakfast buffet. Room was entered once accidentally while we were in it.
the price of the hotel is appealing, the room was ok. bathroom was big. The staff wasn't too friendly in my opinion. I wanted a different room and they were not willing to compromise. The service desk told me if i wanted a different room, i should have written it down in my reservation thru booking.com. The television wasn't working. It's pretty old.
The friendly staff
simple but nice hotel. wonderful staff. good for children, tiny zoo for children/ like being at home with a local family/ no elevators
size of the room, location, decent breakfast Kitsch, dusty, broken appliances, not working heating, flickering lights, wind blowing through the room, dark yard etc. Bad value for money.
The food was unbeliveable good! The hotel room was clean and in a high level of confort. There is no chance to exchange foreign deviza to RON (lei)!
Ambiance, comfort, services, free parking, good breackfast.
location, clean room and bed, nice view, wireless internet small room on the fifth floor, no balcony, no light in the shower
The hotel matches its 3 star rating, offering simple, comfortable facilities. Rooms are clean but a little dated. Public areas have been refurbished. Female receptionist could benefit from a customer service course!
Rooms were clean and well serviced. The hotel is a long way from the ski lifts, the advertised hotel shuttle bus did not run during my stay and parking near the lifts is extremely difficult unless one arrives very early.
The sstay at the horel was very short but the personal was friendlly and the ll Ocation was what I nedeed.