Hotel overall was comfortable and friendly View from the room was not good and as we have stayed with your group of hotels before thought we may have been given a better room
Friendly staff and clean, comfortable room. Really good concierge service. Lovely pool area and gardens. Breakfast was good but evening food not really special. Housekeeping was spasmodic - bed not turned down 3 out of 5 evenings.
The Wonderful Atmosphere and Friendliness of all the staff.
very comfortable ,very relaxed ,staff great the cost ,it is just overpriced for the area,a small bottle of water is 4.50 plus tax ,
the friendly atmosphere and beautiful surroundings would have liked extre information about the beach
The rooms and food were excellent. Staff very accomodating No
The staff were very courteous & helpfull. The breakfast & lunch meals were excellent. The main evening restaurant was not great value
Great swiming pool. Restaurant (reasonable prices for take away (ie: pizza for 7,5 € and paella for 10 €). Cleaning of common area. Extra charge for room cleaning. Kids activities and entertainment (weak). Extra charge for parking (9€). Difficult to find parking inside the hotel/ free parking outside
We can regret the absence of ironing facilities electric kettle poor kitchen ustencils
The hotel and facilities are excellent, the pool, apartment, restaurant and bar are all immaculately presented. The staff are all friendly and appear relaxed and hard working. The only critiscisms I would have would be the lack of appliances in the kitchen i.e a kettle, toaster and grill. Although a kettle was provided on request. Also the hot water was scalding hot and I would be wary of letting my children near the taps.
Super dejligt hotel. God service, dejlig store værelser med suveræne badeværelser og en stor altan med havudsigt. Fremragende morgen og aftenbuffet, med kæmpe udvalg, god kvalitet og god betjening.
Smukt, lyst, moderne hotel med fantastisk udsigt og god beliggenhed. God, omfattende morgenmad. Men desværre meget dårlig komfort: Møblerne var ikke beregnet til hhv at sidde/ligge i. Jeg tør slet ikke tænke på alle de ældre mennesker, der var der! Kan absolut anbefales til yngre mennesker, der ikke har nogen gebrækkeligheder! En ordentlig madras (dvs ikke stenhård), en rigtig hovedpude så man ikke har nakkeproblemer hele ugen. Ordentlige spisestole, som man ikke synker helt ned i (de ældre snuppede de ekstra hynder med ud, som vi alle havde brug for for at nå maden). Sofaer med en siddedybde på under 90 cm!
Super service, smuk indretning og fantastisk mad Lyddæmpning. Gem byggepanerne til hotellet er lukket om vinteren.
A very nice and new (2010) hotel with well developped facilities. Tasty breakfast with different choices. We were upgraded from a standard SV room to a luxury SV suite which was very spacious and comfortable. A kettle in the room is also very convenient (not usual for Spain). Spacious and inexpensive underground parking although you can park your car just near the hotel at the adjoining territory. Our room was just near the reception and the exit to the main lobby so it was a little bit noisy early in the morning when other hotel guests go for a breakfast (I think also due to very beautiful floors but without any coverage...). If you don't have HB and want to go out in the evening it is better to have a car as the hotel is located 7 km from Estepona and there are no restaurants nearby.
The hotel is amazing, we are definately coming back! Very spacious and comfortable room and excellent hotel facilities. The spa is lovely and the spa therapists are very polite and skilled. The spa access is actually only for 1 hour. Not that they would come and ask you to leave, but it would be nicer if you could stay longer if you wish to do so.
Very comfortable bed. Nice garden. Excellent breakfast. Very helpfull staff. Great stay :-)
The standard of the hotel and the friendly staff were the highlights of the visit. Excellent rooms and very comfortable.
We spend a weekend in this hotel and it was very good, value for money the restaurant buffet was very good same with breakfast. All the staff were very nice and helpful. We will use this hotel again.
vi har boet der flere gange er MEGET glade for stedet som er helt i top vi var kun utilfredse mht til at komme hjem og er nu lige landet efter 3300km i bil pga asken fra island hotellet forlængede opholdet på de samme betingelser uden et kny
Fint golf hotel med rimelige faciliteter- mangler lidt sjæl- trænger til en opdatering på indretning og faciliteter. Behøver ikke være luksus for at være opdated. Se ovenfor.
The location is perfect, its very central. It was very noisy, very thin walls. There were no toilettries in the bathroom at all, just hand soap. Would have been nice to have been able to use shampoo/conditioner at least. It was cheap but would still only recommend it as a place to sleep as provides no more comfort than this due to noise.
Situation was good, hotel was very clean and silent Credit cards were not accepted
Cleanliness The same paella was displayed too long (3 days) and had a sour taste by the 3rd day.
only few members of staff spoke english, main language in hotel is spanish and french
Very comfortable and nice to stay in.
Very cold swimming pools
Good service, nice comfortable rooms, good pool Beach is very quiet and requires walking over stones to get into the sea which drops in depth very quickly - would not be safe for young children - no lifeguard. Despite being hotel residents a charge of 3 euro applied per bed. Hotel is a 15 euro taxi ride (each way) in the direction of either Estepona or Puerto Banus. No supermarket facility nearby and no outdoor seating area overlooking beach.
Beautiful hotel,nice rooms with seaview, free sunbeds on beach.Great staff..Very good breakfast buffet.
The surroundings - like an oasis. except for the traffic noise! marion was a perfect hostess so trying to please. We left some spectacles behind and she got in touch with my daughter to let us know. Just the difficulty in finding the place. A german group also took a very long time to locate it.
Helpful personal staff,peaceful empty gardens a real retreat. Exciting detail to the theme decoration of each room. A feeling of home from home. loved everything,would have found a hairdryer useful
Nice individual hotel where each room has a different theme. Good to recommend for hanging out on the pool and relaxing. Many young international couples (around 25-35). It may be hard to arrive in the evenings or on weekends because then reception is not looked after - we waited 15 minutes to be let in and given our room. If the receptions is off working hours the cleaning leadies do not understand english and it might be difficult to communicate if you do not speak spanish. Also: it is further away from the beach as it looks in the pictures.
Chilled out at the pool - last few days in Andalucia after a hectic two weeks! Finding it from the A7 - the map is not accurate. Signs on the main road would help!
Mostly I liked the position of the hotel, the view and the personal who was vwery nice and helpful. The general feeling of a room not quite tidy, a litle bit dusty.
Not a very big hotel so not over crowded. Check in is too late (3pm).
the staff were very friendly and helpful,the hotel was a great starting point for our journey around southern spain.the directions to the hotel easy to follow. the outside pool needed to be heated (still to cold in may)
Very clean and tidy, with helpful staff
Excellent hotel, with excellent staff who were very helpful. The room size was super.
The setup and the location was great.
Large rooms in good condition; clean; good value for the money. Helpful staff. Secluded, pleasant, shaded area around pool. All in all, an acceptable hotel at a reasonable rate. Excellent English speakers at front desk. Roadway access to hotel a little tricky off the A-7 if you're not paying attention. Hotel clearly visible from roadway with good signage, but you may not see it it time to make that exit; take next one (if east bound) you'll still get there. A-7 under construction several miles east of hotel with detours in place. Restaurants a little weak, breakfast just okay. Wi-Fi okay in many locations, but seemed deadly slow.
The standard of breakfast was not good value for money.You can buy better cheaper locally and we did
comfort too cold in communal areas and food was of poor quality no hot water for shower 7.30am
The staff was helpful, I had just arrived to stay in Spain and they helped me find my way around the city as well helped me find some apartments to rent! My room had a view of the ocean, it was really perfect for the price. Nothing
We had a great time at this hotel. the staff were very helpfull and a great location to see all on offer in estepona
verry nice people recomend to anybody who wants a very friendly stay in estepona. a much underated & nice & very helpfull hotel.
Fantastik beliggenhed, smukt ved stranden, bar, restaurant og pool perfekt beliggenhed:) resaturant, dårlig service, samt kvaliteten af maden under middel:(
det var generelt fint, dog ikke helt på niveau med vore forventninger .
Beliggenhed, selve værelset, tæt på golfbane Madkvaliteten
Breakfast/dinner buffet, swimming pool size and the "spanish-colonial " look of the hotel. Outrageous/daily charge for a security box. Hotel turns-off ac during the day. Poor tv satellite reception and only 5-6 tv channels, none of them in English (only French, German and Spanish). There's only one computer for guests (1 Euro for 12 minutes). The general lack of courtesy of the employees and the director. a French tour operator, Club 3000, is the one really in charge of what goes on in the hotel because they are the bulk of guests; therefore any discomforts/complaints are ignored by the management.
We got the hotel for a bargain price for our girly weekend. It's a pretty hotel, rooms are large and clean and spread around a pretty courtyard. A lot of French elderly guests with entertainment around the pool geared to them - noisy and french.
Staff very friendlyand helpful. Rate for room, breakfast and dinner very reasonable. The shower did not work and was broken. Asked for it to be refitted to the wall and it was - with one screw ! It then fell off the wall once again!We had no hot water for three days! The standard of mainteneance in the rooms is very poor - these are not things that would cost a lot to repair, but are mainly bad workmanship.
Missing the mini bar in the room
Worse mattress I have slept on in a couple of decades!! Keeping in mind that I spend over 100 to 150 nights a year in hotel rooms, that is saying a lot!!
I liked the fact that I had the option of half board No
nothing everything the rooms no parking the food
good location. nice room. nice surroundings staff did not speak much english. all the other holiday clents seem to be french. could do with a fridge in the hotel room. only continental breakfast served.
very relaxed atmosphere, clean and a nice place if looking for a relaxed daytime and then out abnd about in Banus in the evening All ok with hotel would just have liked to have been made aware it was a french hotel with very limited english speakers!
the proximity to the town and Ian, who was very helpful and friendly
It was clean and the staff very friendly. The room was not very big, but we stayed only one night so it was ok. They also have a deal with the neighbouring parking garage, so instead of 18 E/day it's 12E/day for the hotel guests. The hotel can be a bit noisy (noise from the outside and from other guests)
If you really want to stay in the centre of San Pedro...then this is the place for you and the aircon worked in the room This three star hotel felt a lot more like a hostel to us....we left.
Te lift did not work on 3rd floor
very nice hotel, very good staff, location very good,comfortable
Central location, helpful staff, good price. Shortage of parking places. Beach ~1700m away (25 min. walk).
easy to find, car park nearby, clean functional room breakfast wasn't great, milk was off 2 mornings in a row
Staff very friendly and helpful at all times. Bedrooms clean and adequate - air conditioning good. Shower cubicle small & had no shelf or tray for soap /shampoo. Otherwise well equipped.