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Very efficient reception staff, large comfortable room, spacious underground car park that was reasonably priced as is the hotel itself. Sadly only one member of staff on reception who although pleasant was unable to clear the queue of people trying to book in, and ask questions about where to eat as the hotels own cafeteria and restaurants were closed due to a private booking!! A very hot August night was hot made any more comfortable by the poor air con in the room which took several hours to reach a reasonable temperature.
The Plaza Mayor was inaccessible due to relaying of the entire surface of the square.
Great value. Modern, spacious rooms. Hard to find, even with gps as it had no door number listed on the website. I drove right past it the first time. The website should also tell you to park in the public parking under the hotel then take the elevator up to reception.
We were extremely impressed with the decor and cleanliness of the hotel.
--Nicely decorated --Clean rooms --Good facilities --Modern hotel --Convenient location --Friendly and helpful staff --No breakfast included with the hotel rate and the breakfast on site was expensive (12 euros). --We requested a queen bed and got two single beds pushed together.
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Really nice hotel, very comfortable & in an excellent location for the city's key sights. Would stay here again & definitely recommend it.
very near to the historic centre, literally a two minute walk. Staff very helpful and polite
Caceres is a beautiful city and this new hotel is right near to the main medieval square..extremely comfortable and very new.
Within walking distance of Plaza Mayor. Parking garage available and Wifi was very good. The detail to cleaning could have been better. It wasn't perfect but wasn't bad.
very smart modern hotel, on the edge of a most interesting old town; but difficult to find.
Modern, great family room, next to historic centre.
Uden at kende jer blev I valgt på grund af den centrale beliggenhed.Overalt mødte vi venlige medarbejdere og blev godt behandlet. Nogle af Deres medarbejdere mangler kendskab til sprog. Heldigvis læser jeg spansk på kursus i Danmark og jeg opfattede det som en udfordring. (sidste spørgsmål under pkt. 3 om gæsternes vurdering forstår jeg ikke)
location bed rolls away from wall when you sit up against headboard; couldn't read.
Great location and lovely room and hotel Bed was not a double and 2 beds moved quite easily. Water from tap smelled bad.
Splendid location on the Plaza Mayor/nice brakfast/very friendly staff Difficult to find when arriving by car,it's better to park the car immediatly at the parking and have a short walk with the luggage (200 m)
location on main plaza, very nice rooms no parking, had to park several blocks away. Beds hard - seems to be typical of Europe!
Very nice and clean hotel. Modernized facility. Good Breakfast at very good rate. Unfortunately, currently the Plaza Mayor is being torn up and renovated. The hotel is on the Plaza and what would normally be a Primo location, is now impossible to drive to on gps and has jackhammer noise. The hotel staff were excellent at changing my room to one in the rear. And there is a way of driving to the side of the hotel - but they have to tell you.
Great hotel unfortunately Playa Mayor, the reason for staying at hotel, was a building site. I would not recommend staying her until the work is completed I should have been informed of the renovations to the Playa Mayor. It was noisy throughout the day and looked an eyesore. Had I known I would have removed this stay from my tour itinerary.
We liked the hotel and found it clean and comfortable. The staff were most helpful and friendly The location of the hotel is excellent The food was very good We did not like the type of glass door (part opaque)to the on suite facilities, it afforded little privacy when using the toilet. The shower head drenched the room when used. It was unfortunate that the Plaza Mayor was dug up but we appreciate that was out of the control of the hotel
Friendly Staff Noisy
Great location No hot water. You should tell us about the parking arrangements before we arrive.
It has a modern, spacious design and our room was large and comfortable. Location is good for the center of town and the more scenic parts are five minutes' walk away. There's a magnificent view of the town and surrounding countryside from the roof terrace. The hotel is on a narrow, shabby back street that's used as a high-speed short cut and whose pavements are intermittently blocked by scaffolding; but this will be temporary, as the neighborhood is clearly being renovated.
Location and cleanleness Bar closed before 11PM
We stayed at the AH Agora during a trip to see the ancient town of Caceres. The hotel is modern and in an excellent location between the modern new town and the old town. Staff were friendly and helpful and even parked and retrieved our car from the underground car-park (pay-parking). Breakfast was good. We didn't take any other meals in the hotel; lots of restaurants in the nearby Plaza Mayor. A couple of English language TV news channels would be a bonus.
tidy, good service, large room. rooms nothing special - not bad but not amazing. average / acceptable for money.appears to have facilities for wheelchair which is very uncommon in southern spain. great town though.
Location for old town, Secure parking for motorcycles, good size rooms.
Location, big rooms and confortable beds, you will have a good night sleep for sure!
Its proximity to the old town and all its attractions and dining oportunities plus in house parking we were not advised that the premier dining room required reservations, which meant we had to go elsewhere.
Close to old town Parking is tricky. Small room.
The coffee served at breakfast was disgusting
nice hotel and room, overall walls between rooms are not soundproof (at all)
Pleasant staff. Ample breakfast but limited choice Plaza Mayor is being dug up and is fenced off until 2016 so hotel's location has nothing to compensate for 5 minutes walk from 10 Euro per night car park
The hotel's location is in the middle of the city. Considering the room prices, this makes it worthwhile. For those traveling by car, the hotel could be a bit of an incovenience, particularly if you have a lot of luggage, because you have to walk a brief distance down from the closest parking garage to the hotel.
I will always return to this hotel when I am in Caceres.
They did not open the door when we arrived at 10 pm. There was no sign outside, we knocked and rang the bell. NO ONE came.. We had to walk with our backpacks to find another hotel at midnight. I have called hotels .com and complained but they are not providing the refund that I am requesting. I need this refund because the hotel was incompetent in closing the doors for us.
Very clean and fresh, great location, wonderful 5th floor view w/elevator and lots of HOT water. Air conditioning very effective. The double bed had no mattress or even a foam pad so it was literally like sleeping on the floor.