location,room,breakfast,room service and staff excelent
The location was good, and on Sunday morning there was a market outside.
Very noisy outside late into the night. Duvet too heavy and therefore too hot
Car Parking was convenient and so was the postion of the hotel. The restuarant was expensive and poor quality by comparison
Hotel easy to find clean and tidy rooms staff very helpful No real bad points
friendly staff easy parking cost
Proximity to centre of town terrific. Underground car park very convenient. Easy access to restaurants, shopping and Chateau.
Happy that the reception staff spoke English and were helpful in booking taxis and advising re local information. I did not like the fact that I was unable to get any food before 7 p.m. in the hotel or in fact in the town. I had been travelling all day and there was nowhere to eat anything. Even the hotel's room service was not available in the afternoon - not until 7 p.m.
Room (327) facing courtyard-very quiet despite city centre location.Excellent bed & opaque curtains-slept well. The air-conditioning was turned off.No fridge in room.Hot food not replenished at breakfast.
Welcoming environment in the hotel. Comfortable lobby, nice and friendly service.
Very friendly staff, clean, and a convenient location for Normandy business school where my daughter is studying. Also located next to Buffalo Grill which was excellent. Nothing
Overall the hotel was clean, The staff was helpfully Hotel returant wasn't open on the weekends and holiday so it made it hard to find a resturant for dinner.
Rooms were spacious and conveniently located next to a Buffalo Grill. Probably could do with a refurb.
Hotel in need of investment. Bar area poor, and the restraunt claiming variety of cuisine was inaccurate. Would not recommend hotel to any family seeking accomodation in Caen as there are no facilities in the hotel or in the vicinity of the hotel for families.
The staff were very helpful and really polite and the breakfast was good It was a bit noisy and the view wasn't that great but then it was also very cheap so you get what you pay for!
friendly staff and ease of access as well as good value for money
good location for Normandy Beaches No frills
Very close to the tram stop - tram goes into the city centre and you can leave the car at the car park.
staff were very helpful generally, hotel was very quiet and located very conveniently just off the Caen ring road.Parking wasavailable right outside my window as it happens, and was free and secure. Not really, the room fittings could have done with a few simple repairs, eg the shower riser clamp for the shower head did not retain the shower head in position, consequently the shower head slid down the rail of its own annoying accord. Also Tea / Coffee kit in room had no milk. Hotel had no maps available for the Normandie beach areas, which is a bit strange as its allegedly a popular hotel for visitors to that area??
The hotel was very easy to find from the directios given, only a matter of minutes from the motorway.. On arrival the staff were very friendly and helpful with an excellent understanding of English - far better than my French. The rooms we booked were clean and comfortable - ideal after a days travelling. If needed the bar is open 24/7!! Although there was tea and coffee facilities in the room there was no milk, reception was unable to supply. The dining room was not open as it was a Saturday night - however I can thoughly recommend the Buffulo Grill 2 minutes walk away.
Hotel is clean, quiet and has very helpful staff
Outstanding food, excellent staff, wonderful atmosphere, good location. I first stayed here about 15 years ago and the level of service and quality of the food has been maintained with the same level of excellence and care - an outstanding tribute to the dedication and care of the management and staff at Le Dauphin.
Excellent location for town of Caen. Good for shopping. Parking a problem. Breakfast not good value for money. Nice hotel overall but for a 4 star rating needs a bit more. Bathroom very sparc with accessories, hair dryer very poor wall mounted. Bar expensive for drinks.
was wonderful and friendly. Diner was outstanding! too much rain...but I guess you cannot control
The service overall was predominantly very good, especially at the restaurant. On arrival we came down for a drink after check in, we were kept waiting about 20 minutes before we were able to get a drink, I had to ask her her 3 or 4 times during that period,This was the only blip, the service thereafter was very good from the reception desk.
Superb food and service
Quiet, parking possibility, very good situation
Very friendly and helpful hotel staff. Excellent location very close to old city centre, shops and restaurants. Wonderful buffet breakfast. The 'standard' room was a bit on the small side, but ok. We had enough room for the 2 of us.
A high standard hotel in an excellent city centre location. Good parking.
Bars / restaurants on both sides of the hotel = a significant amount of noise.
free wi-fi, position
The Manager was very friendly and helpful. The location in Caen harbour is excellent. The rooms were clean and comfortable. No
Warm welcoming staff and a comfortable room at a low cost
The hotel Courtonne was in an excellent location for our 1 nights stay, nearby Resturants were very convenient, double room although very clean was small and it was a very small double bed, very friendly and helpful staff It is in a town, so noise of people having a party in nearby appartments could be heard into the early hours of the morning
Very spacious, well located. Perfectly fine for an inexpensive place to sleep. Very friendly staff Very, very cheap feeling furniture. (The cabinet panel covering the dishwasher fell on my ankle when I tried to open it.) I'm also not a fan of bathrooms with no shower enclosure.
Location was convenient, in that it was close to the train and bus stations, but the surrounding area was a bit dull (10-15 minute walk to restaurants and old town)
Pænt mindre hotel, hvor man spiser til en fornuftig pris.
Ok hotel tl prisen
Glimrende morgenbuffet. Meget små værelser.
Geografisk placering Vedligeholdelsesstandard. For lille værelse med for dårligt udstyr. Min. 2 stole bør være standard. Badeværelse alt for lille.
Godt hotel til prisen
The hotel is immaculate. The proprietor, Mr. Regis is very nice. The room was very quiet and the wifi worked well. He operates a bar/cafe on the premises as well. There is no elevator but the proprietor carried my large suitcase upstairs for me.
A clean, pleasant and very conveniently located hotel close to the railway station, car rental offices, and short walk to town centre. Smell of smoking in bedroom.
Friendly staff. Proximity to raiway station. Noisy street outside window
The location was central to the city and very close to the train station and rental car agencies. Parking was available at no cost. The staff was very helpful but spoke very little English. The room rate was very good.
Breakfast Noisy rooms
Close to town centre. Large room with comfortable bed and a tea/coffee maker.
This was a good inexpensive hotel that is located a block from the train station. Our room was sparse but comfortable and worked fine for our one night stopover in Caen. There does not seem to be anyone at the hotel who speaks english but we were able to communicate with the hotel clerk for what we needed.
The front desk young man was helpful, polite, and kind. he worked every day I was there so he recognized me and always said hello as I entered or left the hotel. My room air conditioner was broken.
cleanliness was excellent, reasonable location rooms needed decor modernising, no english tv in room.
Great staff and location. Comfy rooms
very helpful staff, nice room.
Venligt engelsktalende personale, gode parkeringsforhold, egen indgang, Automat med varme drikke som er tilgængelig hele døgnet. Lille køleskab/fryser på værelset.
rimligt - bare ærgeligt at personalet ikke kan engelsk, da kommunikation kan være lidt svært. da det for mange nok er et overnatnings hotel - burde det være muligt, at kunne komme ind om natten - få nøglen om natten.
Able to walk to location from train station. Uncomfortable bed.
this hotel was very central and the lift was very welcome.the doubleglaseing was good in the summer this room was very hot and with 2 night clubs across the road the windows had to stay shut,the room the bathroom were very small
Staff very attentive & responsive to reservation process & confirmation. Nothing. Very nicely done.
Comfortably situated with respect to the city center. A quiet, nice place for travelers. There are several good restaurants in the vicinity. Parking facility is not available for the hotel's guests.
I thought it exuded a warm, friendly atmosphere There was nothing I disliked about it
A good stay spoiled by a very noisy street - no sleep until 3 am.
Stayed one night to catch the ferry and evening meal was good. As the ferry was early unable to have breakfast. Decided to stay two nights on return the following week, when I booked the two nights I was assured it would be the same reduced rate, foolishly I didn't get it in writing. I was put into a room that the TV didn't work and no soap dispite repeated requests. Not a good experiance!!
It was very close to the Zenith so we could easily and quickly walk to a concert. The limited dining times - from 7pm in the evening so no chance of a hot drink or dining earlier. The lack of hotel staff at the desk in the early morning. The desk area was still all locked up at 6.45am so no-one was available to help with problems. The lack of availability of water or other drinks (tea & coffee).
A good basic hotel, with friendly staff. Room a bit cold for end of October.
nous avons apprécié l'accueil du personnel, prêts à nous renseigner et accéder à nos demandes
Inexpensive. Good front staff. Service in restaurant was excellent , allowed us to make our concert easily.Food was good value, filling rather than gourmet but well cooked and presented. Wifi easy to access. No exhaust fans in bathroom
Good restaurant in hotel altho limited menu. Liked being able to have 2 interconnecting rooms for family. Staff all spoke excellent English and were very helpful. Convenient for ferry from Caen Bit out of the way-a good 20 mind walk to town centre but near to Expo-Parc. Staff rather harrassed serving in restaurant and attending to reception but pleasant and helpful all the same.
Excellent value for money and location for visiting Caen, beaches and port. Ample free parking, which was great as we'd driven up from Spain. City centre was only a short simple drive away or a 20 min walk.
the hotel was east to locate and had its own parling, yje rooms were reasonably comfortable and the family room consisted of 2 adjoining rooms. most of the front staff spoke english service for the evening meel was very poor, the staff consisted of a young trainee waitress and the very overworked experienced waitress who was also the barmaid and receptionist. it took over 2 hours to gey a simple 3 course meal ( 2 courses were from buffets) after a number of complaints. our set off time meant leaving the hotel at 6.30 am and had to guess where to leave keys as no night porter.the bathrooms were tattty
Very good situated,just a few minutes walk downtown Caen.Very servicemined staff,good rooms & good contineltal breakfast.I will highly recommend this hotel
Savoy hotel is a good stopover to go south. It has easy access to the town centre by foot (about 20mins walk) The hotel could be improved by re-painting the hallway and stairs.
location was good doors chained shut when we arrived at 4:30 PM! no one on duty during the night. no wake up call capabilities and no clocks at all in the room. only one guy on staff. no services available until the one guy shows up around 8:00 AM. Not at all what I'm used to anyway.
its quite far from the centre ville about 15-20 minutes walk...but a good exercise. though i already read it before.
very kind staff no
friendly service, nice clean rooms.
Nice family hotel,It is on a busy road so if you have the windows open it can be noisy, but when closed it is quiet in the room.Has parking behind the hotel must look carefully to find the entry.
The best was the attitude of the hotel staff - it was very warm-welcoming and friendly! I felt like at home. The bathroom facilities was very good and comfortable enough, nice touch was all that shampoos and bath gels;o). Really would recommend! Everything was really nice, the only thing that I can recommend - bigger glass in tea&coffee making facilities: those small glasses is good enough for 50g vodka, nothing more ;o)
hotel staff very helpful a bit old fashioned but very clean and starting to be modernised
Overall very good hotel. the rooms were very quiet. we had enough room for a family of 5. The room was same but that is very normal here The carpet was dirty and the room could use some paint.