Hoteller i Charlotte

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Overall my stay was fine. I chose this room because I needed a refrigerator and microwave as I ate my meals there. The bed and shower were fine. Choices on the TV adequate.

Very comfortable beds, Not much noise other than airplanes, which isn't bad either.

No fridge or microwave in my room but that wasn't a deal breaker for me.

The breakfast. The hotel itself. No smoking

The night staff man

room and amenities were not in good repair

The gum

The room ... The bell hops

Location, price

Air conditioning in room couldn't get below 72 degrees

The hotel overall was nice. Quiet great location, nice atmosphere.staff was very friendly bed super comfortable!

The parts I didn't like, parking in their garage was $25 a day, which is ridiculous, if I had not parked elsewhere it would have been an extra $75! The other thing as the bathrooms were updated which was great except you have to climb completely into the tub to turn the water on and because of no shower curtain design water gets everywhetr

Value equation.

A little bit far from the center of the city.

It was close to Bank of America Stadium.

At check in we were charged for parking when I clearly showed them that it was to be included in my reservation. They said since I booked with a third party, there was no guarantee that the amenities I paid for would be honored by the property. REALLY??? They also knew we were a party of 3 and clearly needed 2 double beds but put us in a king with a roll away. Not overly pleased with the overall experience at check in.

Beds

Hotel staff was uptight

The hotel maintaince was painting our door when we arrived and told us to be careful. The fridge was making awful noise so my husband finally unplugged it. They did offer us a different room but it was already late.

Cheap, last minute hotel. Located close to downtown and light rail

Strong cleaning solution smell, toilet seat broken, outdated furnishings.

I love aloft hotels. I love the location!! Perfect area!!

It was not as clean as other aloft I stayed at.

I loved the amenities, pool table, indoor pool, the view. We took 2 teens ( 17 yr) olds and Aloft was upbeat and fun and the staff was accommodating! We just loved it. Beds comfortable, rooms clean!

Parking was a little weird. We ended up valeting for $20 a day and then of course the gratuity every time we used the car. It was just an expense of the trip. I think it's a Charlotte thing, not an Aloft thing.

We made last minute reservations and there was no problem. Cost was reasonable. Shuttle to airport was invaluable -- on time, courteous drivers and available at convenient times.

Desk crew was a little frantic, especially since it was not very crowded.

Quiet. Friendly. Nice room.

Needs smoking area for each floor.

We liked the beds and the comfort of the mattress. It was also very nice to have both a fridge and microwave available in the room. The coin laundry is always a welcome add on. The pool was nice and always empty. The breakfast was good. I liked the addition of greek yogurt. The coffee was very good! Most of the staff was friendly and accommodating.

The "gym " was OK, but nothing more. No barbells, no weights. The cycling machine and one treadmill were not functioning. It was surprising to see housekeepers more attentive to talking on their cell phones than doing their work.

Afforability thru kyak

The pool was under construction. The app lead me to believe it was indoor and it's half indoor half outdoor..

Smooth, problem-free, comfortable weekend stay

No complaints

Close enough to downtown and the stadium to be walking distance

Overall was ok

Executive lounge breakfast was lousy as we were struggling to find stuff. The attendant was least interested in making sure about it.

friendly stuff; good shuttle service; room size; food at restaurant

bathroom old; shower not working properly;

Very much enjoyed my stay, next door to the football and baseball stadiums. Room service was very good, food was excellent, staff very friendly as well.

No pool :(

The staff, the breakfast, the LARGE room, everything was fantastic!

conveneient location next to south Parl Mall. Great spacious 2bed suite and great value

hotel is getting a little old and not the high of luxury

The hotel is located in a very prestigious area and close to outstanding shopping mall.

Parking availability

The cleaning staff was extremely loud in the morning. The walls were also paper thin and could hear other people's conversations almost word for word.

My hotel room only contained a pull-out couch-- no bed! I was not aware that this was what I was renting when I reserved the room.

The facilities were well kept. The room was quiet. The staff and people of Charleston seem to be as nice as any where I have travelled to. I am very impressed with Charleston.

Excellent service. The concierge was very helpful at arranging for cabs and dry cleaning during my stay.

Friendly staff...easy check in...walk to everywhere Was there for concert and parked, checked in and not a worry after. Very clean VERY friendly staff. I will definitely stay again!

As their name suggests, you find all the things you would expect to find at a Marriott. Very clean from bottom to top, comfy beds, nice views of the city (maybe not from every room), extremely conveinient downtown location, and very friendly staff. I stayed on halloween for $100 on kayak and the front desk staff were in costume and very nice! I'm usually wary of booking through 3rd party sites having worked in hotels and having seen all the issues that arise. However there were no problems, no extra fees (other than parking which was stated online), and no regrets. I would definitely stay again.

I didn't like that i had to pay to park only one car. i did know before hand about the fee but it still seems like bulls**t to pay to park in the garage of the hotel you're staying in.

Every staff member was personable and friendly. Quick responses to any question/issue. Nothing ever runs perfectly but it's a great company that responds and works to improve in the future. Their GM should be proud.

No much. Restaurant menu could use more vegetables but that's just me.

Nice place and location. Comfortable room

Why did the cleaning staff try to barge into our room repeatedly starting at 8 in the morning? Seriously tried to come into room 3 hours before checkout, then tried two more times before 11am. Ridiculous.

Very friendly staff Large comfortable rooms Complimentary hot breakfast Starbucks in lobby Free internet Very thoughtful design

the staff is very friendly and helpful. the room exceeded expectation - bathroom is updated nicely and the bed was very comfortable. I didn't hear anything during my stay that would have kept me up. close proximity to uptown if that's what you are in town for.

no complaints

Updated TVs

Stronger Breakfast Smokey Smell No Printer No Exercise Room Cigarette burns in bedding Inattentive Staff

The rooms are so small. Front lobby looks more like a crack house. Worn out sofas that I would not want to sit on in fear of bugs. Front desk spent more time on the phone then he did in checking me in. Gave me the room key and never said thank you or enjoy your stay. I took the key and said thank you to him. Al I heard was crickets from him.

Location

Bad bed mattress and its some hair in the bathroom shower

Very convenient location and comfortable room. We arrived late evening and only stayed one night so not much time there. Office staff was friendly and efficient.

Room on first floor next to parking lot was quite noisy from people coming and going into the early morning. Also heard noise from adjoining room.

Bed was very comfortable and the staff was my favorite part. They were very helpful and nice. The place was very clean and loved the checkout time.

My fiance and I traveled to Charlotte for one night to attend a concert. We pulled in and cones were blocking the entrance to self park which resulted in us using the valet service. Service was great but it was 30 dollars for one time valet. Very pricey especially for something we didn't want to do in the first place. Checking in didn't go as planned either, my reservation wasn't showing up but I had a printed and email confirmation. About 20 minutes later it was sorted out by having to make another reservation. The staff was by far my favorite part. They were helpful and patient even with a ton of people bustling around needing something.

Valet is super

I had a modified reservation with a better rate and the manager Darron acted as if I was making it up! Not satisfied with his handling of it.

The facilities were decent; room was clean; beds comfortable. TV worked. Staff was nice. Would consider staying again if the need arose.

Very disappointed there was no refrigerator (of any size) in the room -- that seems almost standard in hotels nowadays. The breakfast was standard for continental, however, there was no regular coffee!! There continued to be no regular coffee during our entire time eating breakfast. Disappointed the outlets on the lamps did not work.

Staff was rude, toilet broken

You were kind enough to give me a glass of wine when I've been staying with babies for two weeks in a little bit tired! I appreciated the effort and kindness

the staff were very nice, and the breakfast was awesome!

none

Pros: Appreciated cleanliness and the beds were comfotable Cons: Either insulate walls or make elevator bell quiter. We were woken up several times in the night.

We loved the room! The food was also very delicious. Would stay here again.

Construction was ongoing but we were made aware so it was ok.

The massive room I had. Staff was perfect and I'll stay there again

The shuttle was good

Well it is in a very run down part of Charlotte there was an hr long helicopter police chase outside the hotel and several you ladies that appeared to be working not just there to sleep who frequently were outside smoking. Just overall a very rundown hotel no bath tub just a shower! Not kids programming on the tv.

Good decor, breakfast was great, beds were comfortable and the shower was amazing. They had fresh lemonade at the check in 24/7. Coffee and Tea were always available as well.

Pool was closed on Memorial Day weekend?!? No mention of it was given to me and it was one of the main reasons I chose the hotel.

The rooms and the hotel was very nicely decorated, the beds were comfortable and roomy and the staff was friendly and helpful. I would definitely stay there again.

worked for me and my needs.

Location was nice

The hotel was not very clean. The room was aweful! (Small, bed spread had cigarette burns.)