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Close to the sea, nice view if you have booked seaview room, reasonable breakfast, clean rooms, a lot of TV channels in French, but none in Russian Unfortunately the building designed so that half of the rooms doesn't have view to the sea at all, instead you can peer at some ventilation facilities. Advice is to ask the room with the seaview when booking.
only the sea view the room was very poor; the walls dirty, the bathroom almost dirty;it is not a Ibis hotel; they are usually at least clean
Hotel offer direct seaside location in the city center of Constanta. There is guarded parking for fee. It is worth to pay the small extra fee for the sea view. Back side is very noisy because of large cooling fans.
This hotel offers a great view of the sea. The staff is always friendly and ready to assist their customers. Not having time to stay at least a month there.
Location, during my stay in November it was possible to adjust room temperature as I wanted. Although I leave the hotel one day earlier as I’ve assumed there was no fee charged. The room was not cleaned properly in the mornings.
A 5 star welcome received by a professional ,smart and nice reception-they open the restaurant despite the late arrival(11.30 p.m.).good food and unexpected good wine(cheap price)-the room was clean,wide and big TV.Thanks to Guly and all the staff
The room was great....wonderful view on the Black Sea!Very friendly and helpful staff! Location was not that great, but not that bad!
At first, I was a little doubtful, but once I got here I had a very nice surprise: to find that everything I'd seen on the internet is true, conditions more than 4 stars, an excellent staff, helpful, friendly and always smiling. In the morning I had the most beautiful surprise of all, to see the first rays of sun reflecting on the sea surface,..... So that's a true awakening. I will come back for a longer vacation here to enjoy moments of relaxation that I am missing much. it can be done also in romania !!
A new hotel that has very nice modern rooms with fantastic views of the black sea. The staff were also exceptionally friendly The hotel is located amongst some pretty grotty looking apartment blocks and there is only one nice restaurant within walking distance
Staff friendly, comfortable rooms, beautifull sea view, refined menu, intimate restaurant, pleasant environment.
Modern interior design, new furniture, spacious rooms, clean. The staff was very friendly and helpful, always at your service with a smile on at all times. I liked everything. Perhaps the Internet connection could be improved to accomodate business travelers.
I liked very much this place.it is wonderful,quiet,water and sun.
New, well appointed, small hotel. Very friendly staff. Good food.
The staff, hotel conditions and very friendly owners
huge luxurious rooms for an excellent price and extremely pleasant staff and management nothing, but for people with disabiities its lack of elevator would make it unusable.
Very accomodating and helpful reception.
I will start with furniture - elegant and simple, room clean, personnel very kindly, you can order the food in your room. The last but not the least the chef makes your day: perfect. No complains
Excelent staff, good services, good location, and very fancy restaurant
The staff was very pleasant and helpfull. I missed a fitness room. I also prefere a breakfast buffet, not a la carte. The breakfast voucher was miserly for this type of hotel. I had to pay extra when ordering a continental breakfast with tea, orange juice, water and coke.
We had a great stay, one of the best hotels ob the black sea coast.
this is my second stay at this hotel. both times everything was excellent. the staff is friendly and helpful. the room was as clean as home. breakfast started at 8, this is too late.
Central location, near the beach and the old town
One of the best value for money hotels in Romania
Professional staff, excellent service Only buffet offered in high season. Ala carte suspended during this time, probably for expediency and cost efficiency. Spa treatments were fully booked during my stay. An on-line facility to view availability and ability to make bookings would be useful.
The view The breakfast did not have all the food available up to 10:00 o,clock as mentioned in the schedule
Absolutely nothing. The room and bathroom were dirty. Overpriced, and filthy. Arrogant and unresponsive staff. We were booked for 7 days, but left after only two...could no longer stand it.
Great for children with clean swimming pool,games and child care during the afternoon Still a few details to take care of before reaching the 4 stars...
Near to the (private) beach and other restaurants and shops. Permitting smoking in the dining areas
excellent price-quality ratio, friendly staff (e.g.the breakfast was served even 30 minutes after the "official" time interval), very clean, excellent bathroom (spacious, appliances condition, amenties) -
next to the beach.
Service was reliable
Localisation Still typical roamnian with some details which are not working or badly serviced
Good food, friendly staff
The spa, the room. The fact we paid the "4 day" rate after having to cancel the first night and stayed only 3. The very poorly organized haloween party. The lift maintenance at checkout time.
The cleanliness of the room and the comfort Hotel staff
Ease of access to local ammenities
sea view no facilities for childrens
A small family run hotel. Convenient location for the centre of town and the beaches. Parking on site. A clean room and a nice roof top breakfast terrace.
The location of thr hotel, the roof terrace. It is very difficult to find the hotel. There is no sign at the adjacent streets.
Clean and tidy. The interior decorations were fine, maybe a little too much, but the colors were ok. The breakfast was on the house and it was acceptable, except they forgot to bring an order so I didn't insist on it. Still, it showed the cook make an effort for her customers. And the waiter was very nice as well. The room was small, the window was eclipsed on the outside by a wall, so there was no view whatsoever. One of the receptionists was very nice and prompt, but the one that checked me in and out was awful. There was a mix-up with a room and I was told one day after checking in that I had to pay more, and when I checked out and declared nothing was taken from the minibar the receptionist checked and said I was lying. I had to prove to her that I was honest. There was an extra bed in the room though I hadn't asked for that and this meant very little available space. The hallway was noisy so I lost some sleep because of that. Not really a 4 star hotel but more like a 3 star one, if compared to hotels from abroad.
Very quiet and relaxing with a great staff to make your experience the very best possible
Nice,quite place,spacious rooms,polite staff,impressing view over Constanta Yachting Port and Beach,adequate 3 star hotel within the range of 50 EUR The parking is stuffed and sometimes no lots are available .Restaurant is opened depends on the guests visit .
located near to the beach room 105 not to recommand, very near to noisy entrance, one small window with a view to a wall in 1m distance. not worth 78 euro, simple breakfast
The location was in a quiet part of the town, near to the beach. There were some fantastic resturants nearby.
value for money venterlation in the bathroom
great service! Value for the money. no info received about how to get there. Location difficult to find.
attention of staff
The room was very clean and big. Staff was nice and helpful. The location is not very easy to reach.
Friendly,helpful staff.Clean modern rooms equiped for basic needs.Ideal self catering accom Bit far from the centre,restaurants etc, but plenty of public transport available.
the room - very clean, new furniture, very cozy. It is quite far from city center or Mamaia but with a car there is no problem . Interesting view on the harbor (the commercial one, not Tomis port) . You get to see the sea and feel like on holiday. the staff was rude and unable to explain directions to reach the hotel ; the maid did not knock on the door before entering the room, which lead to some strange situations
the reception can book your pizza and it is delivered like a room service ! very difficult to find in the city... GPS is needed !!
I likjed the hotel, but the cleaning staff didn t change the sheets, ararange them They resume only to clean the floor and change the towels
Nice service, unusual for romania No Breakfast, bad location
The staff was amazing, friendly and relaxed. Lots of parking places. The location is not very good and somehow hard to find. Recomend a GPS
it was close to the town and beach. staff were very helpful and informative.
Big comfy rooms, excellent placed in the center of the city
Central location, the breakfast and the breakfast terrace was quite pleasant There is no swimming pool; the sauna/jacuzzi is available by appointment only; internet is available only in the lobby for a pricey fee; the hotel staff was totally unable to provide first aid or emergency services information when an incident occurred; staff was pleasant but clueless in response to routine tourist questions; excepting this, a pleasant stay
everything was perfect. very kind in reception none. everything ok
Friendly staff, central location poor breakfast. hard beds, not so clean
I liked the location, the private beach, the staff behaviour. I liked the pooland the spa facilities. I did not like very much yhe breakfest, to poor regarding hot disches
Food assortment is quite poor
i loved it!
best hotel in Neptun for comfort and convenience. Lovely pool area. Good breakfast. Nice big rooms
We have appreciated the curtoasy of the staff, the pool was also very nice and relaxing; the rooms were clean and well organized. The restaurant closes at 11.00 pm with no other opportunity to have dinned nearby.
The breakfast was good. The most unexpected thing was that I received a twin room instead of double room. I made the check in at 8 PM, in this time the hotell staff called me twice but I could not answer. I called them back at 7 PM to tell them that I'm on my way. When I arrived at hotel, the lady from receiption gave me two twin rooms instead of two double rooms. Now I understand that he called me because I was delayed and he gave my rooms to someone else who had reserved twin rooms. I was not satisfied by her answer that "those are the only two rooms available" because I did want rooms with a double bed, not with two single beds. Even after many discution with the Director of the hotel or with booking staff I could not obtained what I reserved.
Hotel is clean. The room is clean. Celaning service is coming every day.Breakfast between 7-10 is good. The distance between Megalos and Mamaia center is 10km, same between Megalos Constanta center. Mamaia center can be reached only by car and by taxi. Taxi trip to Mamaia Center costs about 4 euro daytime and 6 euro during night.Be carefull because are many taxi drivers with counterfeited taxation units.
Staff was helpful and friendly. Room was spacious and clean. Free wireless internet in the room worked very well. Hotel feels like a base of old-style with the beginnings of modernization/stylization. Bathroom, for instance, was well renovated and new while carpet and room furnishings were from another era. Breakfast was fresh and plentiful, with juice, coffee, cheeses, meats, cereals, bread, butter, jam, and small pastries. Only complaint - and it's minor - is the beds. Mattresses are a little thin. Not uncomfortable but quite what you would expect.
Very pleasant room. Why does the hotel allow smoking in the breakfast room. It is disgusting, especially first thing in the morning.
Fair conditions for the money paid; nice view from the terrace of the suite; comfortable and clean rooms; friendly staff More like a suggestion: the suite had a large terrace with sea view on the 4th floor and it could be furnished for a pleasant staying outside in the evening
Beach Club, view, location, service, spa Too small bathroom for a 5* hotel
excellent service and delicious food
The room and the beach 1) breakfast is not good enough for a 5 stsr hotel 2) too much personal in the restaurant and not at the required level
Good location on Beach. Slow beach service and pool serce for cocktails. I feel the hotel is expensive for what you get compared to other Romanian standards. Slow beach service and pool serce for cocktails. Need greater variety in food. No tubs.
Nice private beach; very good service level, international 5 star standard. Restaurant a little overpriced.... + a hotel of this status should have a real spa. The massage I had was excellent, but the facilities are really too small: no turkish bath, two seater sauna.... + you have to make reservations for the sauna...