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Cleanliness of the hotel in general. staff very helpful and plesant. Marbel floors outside rooms made it very noisy. Also location of the hotel, a taxi was required to get to the centre.
The room was clean, with a kitchen area (not expected) however there was no facilities to make drinks in teh room (why a kitchen area). Staff were difficult to find and not helpfull with the language. Tried to charge fro breakfast which was included.
Friendly staff. Wonderful spa facilities. Spacious tasteful accommodation. No shower. Approach road is grotty with delapidated buildings and gives a bad first impression. Hotel itself is very smart.
Very modern hotel.Friendly & helpful staff. Comfortable, clean & spacious rooms. Close to the beach & an easy stroll into the old town & castle in Denia. Will use again.
We were able to walk into Denia easily from the hotel. Our room opened onto the garden. It was very quiet in the hotel.
Restuarant 'a` la carte' menu, poor quality food badly prepared, Menu of the Day mostly cold dishes. Hence restuarant hardly used. Cafe good.
I appreciated very much being upgraded to a junior suite which was very quiet despite the beginning of the holiday season and the hotel starting to be busy.
Nice Pool area. Comfortable, quiet air conditioning. Closeness to a lovely beach. No tea or coffee facilities in the room. Old style TV. Some poor surrounding areas due to building and dogs.
The staff were friendly and helpful and we had a very large and comfortable room. The pool area is really nice with plenty of shade provided by lage palm trees. Would definitly use hotel again. Surrounding area not very pleasant at night
Excellent suite, great b'fast, good location, staff very helpful. Very relaxing difficult to book spa treatments at preferable times, air conditioning not activiated in the hotel
A great place to stay
Hotel handsome architecture and presentation, the location was excellent. Room was very spacious with excellent view of the car park and the sea. Room furnishing and comfort was very" faded hollywood", the bed was the worse I have ever slept on in a five star hotel. Breakfast pastries were giving a meaning to the french expression "Etouffe Chretiens" Would recommend this Hotel with reservations.
The view from the balconey and the harbour.you could go out for a walk round the town and to the marina.
Beautifully stylish, comfortable room, very friendly staff, very well positioned near town and port areas. would have loved an area to sunbathe in or a balcony
The peace and quiet was wonderful even though the hotel is very central. We shall certainly be going back. The furniture in the room is beginning to show its age, the paint is rubbing off here and there. The satellite tv remote didn't work. But these are petty things which did not spoil our stay.
The spacious room, the helpfulness of the staff in Reception and the Restaurant. Unable to access WIFI in our room (first floor). No natural yoghurt at breakfast.
Wonderful location. Beautiful hotel. Spacious room with incredible view. Terrific breakfast. Best coffee in Spain.
Large room and bathroom, well appointed & Tastefully decorated.Very good location. No
Room good, view excelent, Breakfast was a nightmare we were told it was from 08:00 - 11:00, we went at 09:45 there was very little left even the payable extras on the menu where not available. No hotel information in room I.e hotel facilities, breakfast/dining times.
Denia has a more Spanish feel to it than the Malaga Area No
Absolutely fab hotel. Lovely staff and very friendly. It was a fair distance from Denia - but a lovely walk early evening with a 5/10 min cab ride back.
Excellent hotel in fabulous surroundings. Beautiful furnishings excellent food, designer rooms and furnishings
the position of the hotel the staff the whole ambiance two very small points 1. there was no place in the shower to put soap etc 2. the television choice was very poor there were only two english language chanels, they were both news chanels some movies or a dvd service would have been appreciated
Charming hotel which made you feel very relaxed. Very nice swimming pool and surroundings.
lovely location with very nice views Prices, variety & value for money on restaurant quite pricey, we went out for a meal instead to a local indian. Although we were staying off peak so there was probably limited staff and a limited menu.
Ambience of hotel and comfort on public areas . Very stylish public areas. Air con in bedroom did not work and although the lighting was very elegant it was not very practical and there was no mirror in bedroom to sit at to use for female requirements . We had a superior junior suite at the front of the hotel at it was very noisy from dogs barking all night and traffic.
The outside space of the hotel. Room was too hot, air conditioning seemed to have no effect. The man at the front desk was more likely to ignore you than be of help. Couldnt get parked in the hotel car park, as there was a wedding function on and no spaces left for gests!
Staff superb. Environment luxurias. Delightful town. Food excellent. Cant recommend too highly. Look forward to a longer visit soon. Nothing
Great location, well appointed room, clean, helpful staff Beds very hard
Excellent decor and surroundings. Rooms were well laid out and well appointed Bed was too firm for our liking
The hotel was stylish, modern, clean and in an excellent location. The staff were helpful and friendly. Although the breakfast was good it did not match the standard of the rest of the hotel.
Really nice staff, proactive help to visitors. Excellent breakfast. Central but quite location
The hotel is absolutely stunning - completely unexpected, really!
The hotel is in a good location as there were many bars and restaurants within walking distance of the hotel and it is also close to the beach and town. Fantastic view from the room. The hotel is very modern although I felt it was only superfically cleaned. Lots of glass which needed a polish! The downside of the location was that it was very noisy due to being so close to the road. Binmen emptying the wheelie bins outside the room at 3am each morning and rush hour was deafening.
The location of this hotel is excellent, and the decor is unbelievable. Wish we could have stayed here longer, but it was not in our plans. Would love to go back for a longer visit.
The high quality of the hotel restaurant and the view from the room
Lovely seaside village with a castle overlooking the sea. Hotel is a perfect central location - ask for a room facing the harbor! Wonderful staff, modern rooms and delicious breakfast!
I have stayed at many hotels Denia and without doubt El Raset is the very best and the hotel staff are the politest in the area.
A chic hotel which was extremely relaxing and everything was done in the best possible taste.
Design and breakfast, location price
Everything! Could be 5star. personal, friendly. No. A little difficult to find but worth the search. a piece of heaven.
It was a gem of a place . The staff were extremely pleasant and went out of their way to be helpful. The breakfast and dinners were amazing and beautifully presented. The Hotel is exquisitely maintained, lovely dining rooms, and outdoor terraces. Located near a Castle, within walking distance to the port and great shopping. Hope to go back one day. There was a slight problem with putting telephone calls through to my room.
The atmostphere and in particular the coutyard for breakfast/dinner was beautiful
Good central location, great breakfast, friendly staff, great designer furniture and artwork. Lovely courtyard for al fresco dining or pre dinner drinks in summer. Limited to no car parking. No info in rooms in any language re hotel facilities, breakfast tiimes, tv/satallite info, local info etc. Two lamps in room didn't work and were left unlpugged each day but were plugged back in by cleaner for 10 days but still didn't work. The web site failed to say that we were booking on a Fiesta week. The street parties / street disco outside the bedroom window went on for 7 nights until 2 or 3 am each night, which left us with sleep deprivation! Overall two much style, not enough substance.
Beautiful hotel, and garden restaurant. We've had a great time here!
Good value, centrally situated, excellent breakfast with fresh orange juice and very good coffee. Hard pillows!!
Service was so good that whem ever we will go to Denia. We will stay in the Hotel Costa Blanca.
The hotel is quite close the the mediterranean beaches, and the main shopping street of town. They also serve a great breakfast.
Very accessible to the town centre and the beaches. Very clean. They had a sign up in spanish only for non parking outside the hotel. There were parking bays outside the hotel, where I parked my car, but it was towed away. The sign, in Spanish has said so, and I do not speak Spanish. I did point this out the the receptionist though.
Very polite and helpfull staff. Now that the town has a new recycling/rubbish system I would advise requesting a room away from the bins, this is because when they empty them at 3am every day it is extremely noisy!!!
Location good for restaurants, shopping, supermarket and bars Breakfast did not have brown bread, eggs of any description or any type of tomato, inall a bit bland.
v.clean, comfy, basic but nice enough. breakfast was basic, staff v.helpful, good hotel
Good breakfast buffet,
Located near centre of Denia Triple room was much too small; suitcases had to be stored underneath the beds. Unpacking was not possible as wardrobe was only suitable for one person. It was also advisable to take breakfast early in order to make sure there was still bread, orange juice,....Not everything was available until 11am and at 11am sharp all foods and drinks were taken away even if persons were still having breakfast (no flexibility not even for 5minutes).
The helpfulness of the staf finding parking not to easy
Clean, modern, safe garage parking, internet, cheap The walls between the rooms are very thin. We were woken at 6.45 by two people in the next room talking.
It vwas comfortable, with all the necessary facilities.
Cleanliness of the rooms. Efficient friendly staff
its location to all local facilities were great very clean + freindly
A good room with balcony,friendly staff and nice and quiet.
The lady receptionist made us most welcome and was a great help throughout our stay, nothing was a problem for her. The continental breakfast was quite good Nothing
clean and nice, new and good standard, good position for walks to town center and the castle. It isn´t nice to have to go outside to smoke. There could be a room or place with an aircleaning- machine or a balcony.
An excellent centrally located budget hotel, with rooms of a high standard, a robust continental breakfast included. Parking is problematic, but so is Denia everywhere.
Friendly and helpful staff, well equipped room, 10 to 15 min walk to town centre, excellent value
Very friendly staff, clean hotel. Good value for money. Near to the beach and harbor and restaurants.
It was a lovely, peaceful, quiet hotel, away from the main centre of Denia. There were no towels supplied for the pool. It would have been nice to have some.
Some of the staff were frindly and forthcoming. Very little value for money and misleading advertisement.
Beautiful landscaped garden with excellent heated pool. Happy staff and lovely peaceful rooms with air conditioning. Hope their restaurant is open soon!
This was our second visit and we will stay again soon. Very comfortable and relaxing - very pleasant staff - recommend it!
Very fine car parking 1. It smells of rotten water in the room. 2. on the internet the hotel claimed to be complete minus the room we occupied - however we were probably the only paying guests. 3. the restaurant/cafeteria was closed and we were offered an emergency meal of various cheeses(good ones).
Lovely room, very quiet ( no one there). Very good sauna Awful welcome - they did not seem to want us to stay! Inadequate breakfast ( no fresh bread, only one cup of tea) Bad smell of drains in the rooms
We liked the character, location and secure parking facility. The staff were very friendly and helpful. There were no tea and coffee making facilities within the room.
velkomsten var fin. rengøring var super. venligt personale. fine omgivelser. kort til stranden. fint fint manglede nogen der kunne snakke engelsk. hygge var der ikke meget af på spisestedet.
Det var en dejlig lejlighed godt udstyret til en børnefamilie, samt et venligt og imødekommende personale.
Dejlig have med swimmingpool Flere solsenge eller solstole
close to the beach,friendly staff.perfectly adeqate for our stay
It is an very nice and comfortable hotel near to the beach with very polite and helpful staff.On walking distance (750 mtr.) along the main road,left as well to the right, you can find a lot of restaurants,bars and shops.Frequently buses who will bring you to the center of Denia what is a bit far to walk.
Veryfriendly staff, rooms modernly furnitured, close to the beach. Free WiFi, good value for money. Good parking. A bit out of town, pretty thin walls, pretty noisy architecture. Breakfast should not be called breakfast, maybe that was because of off season. (April)
I thought that the hotel was very well run and just right for my needs,the staff were very courteous There was nothing happening at the bar so i did not feel like having a drink there which is a shame as there is nowhere locally that I would to go to for a drink. I would have liked fresh coffee at breakfast
Nice, helpful staff Very basic hotel and very low quality breakfast. 1 star rating reflects it's value, the pictures on the site don't. A budget hotel.
Nice hotel to spend a couple of nights. For longer stays the rooms are probably too small. The staff was extremely nice.
clean,courteous efficient no
Friendly, helpful staff; quirky, interesting decor; comfortable room; good breakfast. The restaurant recommendation was first class! Pity there was no lift but that was unavoidable and doubtless was considered in the price.
The staff was very helpful and friendly. Quiet place with pleasant garden for a drink Mini bar in the room
No tea or cofee in rooms.
Genearlly I like the older converted buildings which is normally associated with the Paradors but this hotel was fine with the usual high standard of service and presentation one expects from this chain.
room, view,gardens. Nice place to stay
Very convenient location, close to shops and beach. The Hotel was clean and staff helpful. The large comfortable lounge was also a smoking area so this was not good for those who find the smell unpleasant.
The location is perfect and the views are wonderful. Lovely pool. Dining out on the parador's terrass is lovely but the food is nothing special.
Location Bed v hard, tobacco stench in rooms, risky parking, breakfast not too good. Wifi not working. A disappointing Parador.
Not a dislike but feel tea making facillities would be good also evening meals less costly as we could get a meal for two for the price of one in the hotel
Loved the location and the view over the bay and resort. The reception on checking in when we were warmly greeted and given a room with a great view. All six scores ranked Excellent above should Very Good at least but as there is no such box to tick they got Excellent. Excellent is perfection and only rarely merited by any aspect of any organisation. We hope to return next Spring. 08.00 start for breakfast is a little later than one would expect, 07.30 would be better.
Staff realised one of our family celebrated 88 yrs. Sent tray fruit and presents to her room. Excellent
Great location, lovely gardens. Nice rooms. Breakfast and lunch were good. Service when dining wasn't very good. Also the evening menu didnt change during our stay.
Great location and views of the beach Pool not available in October - Not much there for children
proximity to town and beach.All meals served if required.Breakfast included in price was very adequate.Hot showers Bedding was pretty poor.No proper bottom sheet, more a mattress cover which had a hole in it. A shower mat would be greatly appreciated.
Some of the rooms are very poor, a couple in the next room had a dog in with them!!
Frendly staff, chef was nice, the girl who was on duty for breakfast was exellent and very polite. Smoking while people were dining was very off putting, beds were not comfortable and could do with some improvement in that department
Friendly staff, value for money, excellent location, good food. Mosquitoes in our room but I sorted the problem with suitable spray
No wireless internet or satellite tv, But stated there was in the hotel information, So very disapointed.
The location, right near the beach. This is like a beach bar with rooms for rent. Very laid back Goa seventies style. Nice breakfast outside in the sun looking out at the beach. I didn't have balcony or sea-view, or pool view, despite claims. But some rooms did have very nice views of the beach, and there were gardens to sit about in.
Good stay, everything all right, basic amenities. The only bad thing I can say is about the road to get to the hotel: it is terrible and apparently several cars have broken down trying to get to the hotel. Better park a bit further away.
It was so close to the beach and the staff were excellent The air conditioning unit was very loud and it was difficult to sleep at night with it on.
Location (on the beach) but that was all, nothing more. The wife of the owner and serving girl where very friendly. The owner and a Spanish person where very unfriendly to all guests. No TV and no hot shower!!!! Yes, 2 snowing Spanish TV stations. Shower gives poorly cold water and nearly no hot water. So it is nearly not possible the take a normal (hot) shower. Further is the hotel noisy, very poorly insulated so you hear everything from all the other rooms. It is impossible the sleep all night trough without been waking up by other guests. As mentioned was the owner fare from friendly. A good morning or good day he hasn’t learnt. By asking questions he answers unfriendly. The restaurant was bad and fare from Spanish but more typical cheap English food. I use around the 160 nights/rooms a year world wide but have seeing seldom so many bad things in one hotel. Yes, in 50thies but the Spanish food was at least very good.
I found the hotel exellent value and best of luck to the new team at the oasis thanks for all Florin
Hotel was excellent, we really enjoyed our stay. The staff were very helpful and professional at all times. Fully recommend this hotel. None.
relaxing, peaceful, no english channels on tv.
Service and beauty of the property
leisurely breakfasts and spa facilities
Peace and tranquillity Although ultimately helpful, receptions staff were a little brusque. Little info in the room detailing the hotel layout, meal times etc.
The room was excellent, the beds very comfortable, nice terrace, nice view. Very quiet. No wine in fridge. We asked to buy 1/2 bottle of red and got 1 bottle of white wine. Mistake also made in room service order. Management very offhand. Internet very expensive.
The hotel was the only one in Javea with an indoor pool. We disliked very much that pets are allowed, mainly for hygienic reasons but also because of barking dogs during the night (with the typical low noise insulation in spanish buildings). We, therefore, will not return tom this hotel.
We liked the location on the best side of Javea with good views to the coast and to Montgo Mountain. We liked the location of the cafe/breakfast room with its balcony and also the location of the pool. The bedrooms are large and air conditioned with a private balcony and luxury en suite bathroom. The rooms are double glazed and have electric shutters for overnight peace and quiet. Nearby barking dogs can be a nuisance. The reception staff spoke good English and were generally helpful though not proactive. The cleaners and handymen were very helpful and friendly. Car parking within the hotel estate is easy and handy for the rooms. There are a lot of stone steps down to the bedroom levels and this can be difficult to negotiate with suitcases etc. It is not a hotel for the disabled. The spa is pricey and not sufficiently promoted to guests either before or during our stay. There is no fitness equipment in the spa. The breakfasts were expensive and very restricted. There was no consistency in the buffet food provided from day to day. The serving staff spoke little English and were completely passive. Guests have to ask for anything that runs out eg milk and also for tea and coffee - nothing is offered. The sun loungers around the pool are of poor quality, uncomfortable, and are not cleaned or maintained. The pool itself is small and not up to the quality of this hotel.
The staff were excellent, the food was good, except the breakfast which I considered poor. Service here a bit slow. The room was very good.
The staff in all areas coulnd`nt be more helpful, the suite was lovely and an excellent upgrade from the double room
modern,clean,friendly staff and good location bar was closed in the evening and my t.v could only work on one channel
location directions on how to find it
Very central to the beach, shops, cafe's and bars etc. No service in reception at night. our keycard did not function and we were locked out until 3-30 in the night. Some days at breakfast, choice of food was very limited.
friendly, helpful staff, position of the hotel small room, parking quite far from hotel
Recently refurbished to a good standard, excellent location, close to everything, room very clean. Rooms could've been a bit more spacious and the bar could've been open a bit longer.