Durban Hoteller

Nothing. The rooms are dated. The services are expensive and the location is absolutely terrible.

Calm and reassuring in a busy city. Good value with online booking (as a retired academic I would not normally afford a Hilton)

The comfort away from home and tranquility of the environment. The view of both the city and the beach.

Convenience for what I required. The lack of facilities and service for a hotel of this international category.

They have a gym with a nice view at the top floor. The back and neck massage was the best I've ever got. The hotel is gallant but old, in a busy street. On their website they advertise a glorious hotel with 5 restaurants and more, just one was open, buffet style, good food but our wine glasses came wet and dirty.

Breakfast was very good, the location in the center of the city is good, you can walk to the beach (± 1 km). the staff at the reception was not interrested in the customer

Proximity to the marina. The suite was quite acceptable. Breakfast good. No room service after 10am - according to reception. The room phones only worked intermittently. Reception was sloppy & unhelpful in organising transport. Reception didnt even know how long I had booked the room and 3 times blocked the door key!

Everything was well during my stay at your hotel. Your breakfast:- you must add varieties, you saved us with the same breakfast as the first day we came there. Your sausages were not tasteful at all in such a way that we couldn't eat them.

Efficient servicing and cleaning of room. Very good breakfast. The room was excellent for comfort. There is only one bar which is also a public bar onto the main street. There should be a more private hotel bar where people cannot come in off the street.

The breafast. Poor housekeeping,not enough security since the parking is a bit far from the hotel entrance.

It was well placed for Centrl Durban

Breakfast No room or bar service

Safe, relatively easy access to the places in town that I needed to get to. Reasonably clean. Extremely expensive for what it was. Due to the Lions being in town but the room photos online belie how budget this hotel is. If it hadn't been the only one available I doubt I would have stayed here in the first place.

Our mornings were glittered by breakfast on the deck with a sea view of ships docking in. Best servive from the staff and be sure to see us very soon. Thanks for making my weekend breakaway excellent..Regards Amos, Karabo and Gomolemo

Its over rated. Should have been classified as 3 star and not 5 star.