Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again
Location to the convention center The lobby was extremely chaotic and loud. There is nothing near the hotel that gives you options for dining out as far as I could tell.
setting no breakfast before 7 am
Intercoastal view with a big tree blocking from seing anything
Nice rooms, comfortable big beds, good price for location Not the most beautiful from the outside where we stayed. Came a day earlier than reservation and they were sold out. Parking $25 a night!
Bathroom needed updating. Shower nozzle was broken.
It was a great hotel. The rooms were updated and comfortable. Will highly recommend. Nothing
The proximity to port Everglades is convenient. When I arrived, I was ignored for 20 minutes just standing at the counter while 2 staff members were having a conversation. The lobby and hallways were filthy and smelled terribly. when I asked about the smell a staff member replied "that's just how it smells". While checking in online, I requested a high floor room with a marina view. what they gave me was a first floor room and the "beautiful marina view" was obstructed by overgrown and unkept vegetation, so overgrown that I couldn't get any sunlight into the room. The staff was both incredibly unfriendly and unhelpful. I called down 3 times on my first day to request extra pillows, they told me all 3 times the pillows were on the way. Nothing was ever delivered to the room. There was a large gathering of water underneath the television when I got into the room, when I asked about this they told me they would "look into it" This was without a doubt the worst stay I've ever had at a Hilton property. I would've stayed at a motel 6 and paid a fraction of the price If I knew it was going to be this terrible.
Staff was friendly A/C did not work and carpets were dirty
- Only "glitch" was that, when checking in, the front desk said that my business debit card was declined....twice. However: • There was 60x more funds in the account than was needed • I called the Bank and they had no record of even any attempts and • I immediately used that same card at the hotel restaurant Unfortunately, I was forced to use my personal credit card
Shower did not work in my room. I let the front desk know upon checkout and they did not offer any discount for my inconvenience. I had to ask them what they could do for me, and after some haggling with them, they gave me free parking for the night. Will not stay at this hotel ever again.
Great location, comfortable room Hallways and bathrooms were not clean to Hilton standards
Location is nice $21.00 a day parking, expensive internet service. CAUTION, they have a 4 story motor lodge that is nothing like the photos they show of the rooms. It's a dive for the price! That's were we got put and we will never be back! I'd avoid this property. And the water is yellow.
Loved the location. There were so many places within walking distance. And not too far away by car were several plazas with shopping and eateries. Not really a spot for childless couples to get away. But we made the best of it.
Really nothing stood out Construction around the pool all day,Bathtubs water disnt drain,room smelled,loud music coming from next room over every night..very bad time
very nice staff and helpful, I also enjoyed the bar downstairs. The location is good as it is far away enough from the hustle and bustle of the main drag, but is still walkable. the vending machines were not functioning and the interior hallways were very hot.
Great location easy access in the heart of everything Staff was friendly and pleasant everyone smiled and said hello Some items that are a challenge $21 a day to park $20 a day for the Internet some of the areas seem to be unkept the needed some cleaning.
Great location to everything
We were walking distance from the beach literally across the street. Also on a very popular strip close to many bars, restaurants and novelty shopping. And pretty much less than a 15 minute drive from anywhere we wanted to go. "Liquor Store" across the street was deceiving as it had very little liquor BUT did have Fatt Tuesday Slushies. Oh also they charge $25 a day for self parking & $30 a day valet ON TOP OF a $50 per day hold (that is returned 1-5 days after you check out). Besides that
The staff was very friendly and nice. Once we got to the hotel there was only one desk attendant and two parties checking in in front of us. It was cold outside and it was already after 11, we wanted to get to our room as fast as possible. After checking in we were told that our room was in a different building and that we had to walk outside again in order to get to our room. Once we got to the room (witch was even colder than the outside temperature of 60 degrees) There was no light switch! You had to find your way over to the bed in the dark to turn on the light. Now if that wasn't bad enough the light flickered like in a bad horror movie, so we had to go with the bathroom light that had a white greenish color to it. Upon laying in bed it was so uncomfortable, the reason being that the mattress completely slumped inwards as if it hadn't been replaced in many years. This was supposed to be a romantic getaway for my boyfriend and I instead I had asked him to leave and go back home (wich wasn't too far away luckily) We never spent more than 20 minutes in this place, thats how much of a downgrade it was from our usual sleeping quaters on a boat where we both work.
Emir the front desk attendant pick and choose who can stay at this hotel, very racist, if you don't fit a certain description or you look as though you don't fit into an elit group, your resavation will be cancelled or you will be offered a room at a higher rate..will not stay or recommend to any one ...
Great location. Easy to walk to the beach, nice hotel pool and friendly staff. Parking costs $26/day, but most lots around there are $40, so I guess that's kind of a deal.
The rooms were clean When I arrived we were informed that the water main has been shut down and the water is not for drinking or showering. The hotel said we can get a reservation down the road(horrible location) and will cancel our reservation if we would like. The couldn't even guarantee the same rate at the other hotel. Usually when a huge inconvenience like this happens, things are comped and rooms upgraded, this was not the case and was told we could basically stay at the hotel where we made a reservation over a month in advance, or we could leave. I chose to stay because I didn't want to gamble with another hotel that I had done no research on. My experience with Bahia mar was terrible as far as customer service and guest relations
Convenient location to the beach, restaurants and shopping Maid service was late afternoon
Staff was great. Got room with a good view. Cute room. Nice tv. Thought I would be able to see the ocean from hotel. Room smelled funky. Balcony isn't private.
The breakfast included The lobby is not updated , it looks old , I walked shoesless and the carpet in the hall way was wet. the rooms are much better than the rest of the hotel facilities.
staff were excellent, position was close to port, and las Olas Initial appearance of hotel was alittle run down, although the rooms had been renovated and were clean.good for the price
the room was clean the breakfast was terrible
Great Value for money, excellent location, friendly restaurant and very good breakfast. In the booking page and hote internet page it says the parking costs 5 oer dy but it costs 10.
Staff were extremely efficient & pleasant. Location was ideal for my business needs
Good deal for the price.
Proximity to the beach. Not ocean front but close to beach..short walk. Free breakfast was nice. Good value for the price. Hotel is dated but room was spacious and clean. Staff were pleasant. Nothing really. It looks like the hotel is possibly in the process of renovating. The rooms seem to have been updated but hallways and exterior could be updated. The railing on the terrace outside our room was broken; potentially dangerous e.g for families with small children.
It was a short distance to catch the water taxi. The room was too small for the 4 of us. Even the double beds were not big enough. The breakfast was not much of a choice. The smell of the hall on our floor was not appealing. The verandah was dirty so we stayed only in our room.. We clearly did not get value for money. I can say this because the first half of our vacation was spent at the Crowne Plaza and we spent less on our stay there. Then we moved to this hotel for a different experience by the sea but clearly it was a step down. This hotel is worth less than what we spent.
Liked the buffet breakfast! Didn't like the hard beds.
The hotel is well located...and clean..The breakfast was excellent . The price was fair...We would stay there again. The pillows could be softer.
The location was great and the rooms were very nice! The wedding we attended was beautiful. I had left a watch by the pool and checked with the front desk to see if anyone had turned it in. They simply said no and sent me on my way. However, when I checked at the pool restaurant, she asked me if the front desk had checked with lost and found. The front desk didn't even bring up lost and found as an option. Luckily, security had received the watch and we were able to get it back.
Great service, staff, food. Great location. Hidden fees. Mandatory "resort fee" should be part of up front cost, not an "indicental" learn-about-it-upon-checkout fee. Wifi painfully slow.
Lovely hotel, large room although suite was booked. Balcony door did not lock
access to ocean construction
Walking into the resort really felt like home. The staff was friendly and very accomodating and it felt so fancy! I really enjoyed my stay and I always stay at the Hilton when I travel, never disappoints! We had a jetted tub in the room and a view of the beach, the swimming pool overlooked the ocean which was walking distance from the hotel! Our whole experience with the resort was everything we dreamed of. Will definitely return our next trip to Fort Lauderdale!
Location and suite we stayed in The valet parking - over priced and under delivered
Nice pool area, access to beach; good restaurant/bar; close to lots of activities in Ft. Lauderdale
Beach front and accessible to anything, nice ocean view from the room, clean hotel and it has everything we need. Front desk is horrible specially the person who checked us in. She told me that I will get a text or a phone call when the room is ready but unfortunately no one calls me back not text. I have to call and find out myself to see if our room was ready. Other than that everything was perfect.
I had to wait until 6pm to check in
It was a great location however service and staff were average. No one really went out of their way to be helpful. We arrived at the hotel at 9 am and were not allowed into the room till 3pm. The jacuzzi tub had yellow water coming out of the faucet.
It was a beautiful hotel with very friendly staff. We were able to checkin early and the junior suite with the balcony views was wonderful. That the ATM charged US$3.50 to take cash out.
Located on beach near Birch Park. Kayaks, paddle boards, lounge chairs, umbrellas, towels, etc available on beach for guests. Valets, check in folks, & staff in general excellent. Rooms nice with good layout and generally quiet. Maid service okay- did not clean our room one day, even tho gone during mid day for about 3.5 hours- not really a biggie as rooms well supplied except for coffee. Saw young, middle aged, older, and family's with small children- EVERYBODY looked like having a good time. Two things- one morning fire alarm system tested for about an hour. Very loud speaker- wonder why cannot check b/t check in/checkout vs mid morning. Maybe fire dept controls and hotel does not have a choice. Other thing is somewhat trivial- hotel has very limited TV channels; missed The Walking Dead:( But wife could watch Oscars on other TV. Having 2 TVs a plus, even tho channel access limited.
I absolutely loves this place. Great location, friendly staff, amazing food. And the beds were xtremely comfortable. Parking was a bit expensive. $30/night
Our room was spacious and the view was gorgeous! The balcony off our room and on the back of the resort was great. We really enjoyed eating and having a few drinks out there. The resort's beach was very nice and the guys that worked the beach stand were very attentive. All of the staff were very friendly as well. We had a great time! The bar closes at 11:30pm, which seemed kind of earlier. We were there at close Saturday night and there was at least 30 people in there still wanting to stay at close.
I'm surprised there wasn't a pay-toilet! Extra for everything.
Beautiful ,quaint ,romantic hotel on the beach. Nostalgic luxury. Our new go to vacation Resort! Bathroom could use some attention to the grout. Little mold here and there. Overall still an excellent place to stay.
The rooms are a bit dates but beautiful, and the location, staff and amenities more than make up for it! Nothing
Right on the waterway in Ft. Lauderdale
Was only there one night. Barely in the room. Nothing bad to say
We came here after leaving our first hotel. Great location, clean, comfortable and great view of the channel. Valet could be a little less.
Nothing at all . Poor raining and wait about 1,5 hours for check in due that the electrical system was down. Pretty bad for a chain of Hotel like that. Furthermore no internet connection work ... is good that exist some Panera Bread store in the area .. at least I was able to check e-mail and have a good breakfast. Next time I will stay in Miami. Unfurtunately nothing.
I loved the duvet and cookies on arrival!!! and the concierge was just so helpful. The room was really nice, the website doesn't do it justice and the room service was excellent, food was great. oh and the breakfast was fab! Marie on reception was so helpful, she ordered us a transfer service to sawgrass mills for $70 round trip for the 2 of us. I thought this was great- thanks Marie! There was nothing about the hotel I didn't like. I would stay here again however I would hire a car, even though there are some things close by, we were a little tied unless we took a taxi and they are fairly expensive in Fort Lauderdale. The hotel had a fixed rate service called ATS which were brilliant and much cheaper.
comfy bed,liked the separate lounge area,good room service,friendly staff A/c in bar was way too cold,doors to suites were very noisy in the morning the slamming woke me up when people left(maybe a bit of padding?)
Everything was great - the service staff was incredible! the suite was gorgeous and very clean - loved it! Will definitely be staying there again! The only problem was the gym - it's way too small and claustrophobic. For a hotel this size - they need to expand this - I tried 4 times to use the gym and it was full - holds about 10 people comfortably.
Very warm welcome from the reception staff on arrival (the 'welcome' cookies are highly recommended!) and equally impressive service from the valet, bar and restaurant staff. The room (double suite with 2xqueen sized beds) was very clean and homely - exactly like the photo's posted on the hotel website! The water taxi to Fort Lauderdale beachfront and Las Olas Boulevard stops directly outside the rear of the hotel and is an excellent facility for guests who don't have use of a car and, with the commentary provided by the staff on board, it's also a great opportunity to learn a little more about the area on route to your stop! Order the Doubletree burger - tasting is believing! Only one minor criticism - having been asked to provide a credit card to secure the booking (by booking.com) and again on arrival at the hotel(i.e. two different credit cards), it's not good practice to assume the bill would be settled by credit card without checking the preferred method of payment with the guest first (which on this occasion, would've been cash). While the 'express check out' service is a great idea, this had all done by reception very early on the day of our departure (we were up at7.30am and the receipt had already been pushed under the door!) I would have preferred the hotel to ask me how the bill would be settled and if not by cash, to check that the card provided at check in, was the card to be charged.
We stayed at Gallery one prior to boarding the Eurodam at Port Everglades. The hotel was a wonderful way to bridge the time from work to vacation. The location on the intercoastal, and its position as a stop for the water taxi, made the hotel a real treat. The nearby Galleria Mall was extremely convenient.
Very pleasant, friendly, courteous, helpful, professional staff willing to go out of their way to be of service. Our room was very nice and the bed was very comfortable. We had a nice view from our balcony of the inter-coastal waterway and all of the boats and yachts passing by. Our stay was very pleasant from start to finish. Sliding door to balcony made a grinding noise when it was opened and we could hear the door above and below opening from time to time during the evening. The doors just need a little maintenance. For some reason the cleaning staff was short wash cloths a couple of days and we had to call to get them delivered to our room.
The suite had everything on my wish list, compements to the staff who were more than helpful. It was further from the beach than I thought,
Great value and an excellent location.
meget kedelig oplevelse, værelser og sengetøj beskidt ved ankomst., blev ikke forbedret trods henvendelse. alt på hotellet meget beskidt. gebyer pålagt ekstra. beliggenhed rigtig god., synd de ikke tager henvendelser alvorligt. kan kun advare om ikke at bruge dette hotel. renlighed ville hjælpe bare lidt
Motellets placering er god , lige over for stranden. Motellet skriver at de er handicapvenlige. Det ville have været godt hvis hotellet havde taget hensyn til gæst i kørestol ved placering af værelser . Vi skulle gå langt med kørestolen.
Stor og rumlig lejlighed, med fuld køkken. Fantastisk udsigt. Der var ingen strand i forbindelse med hotellet.
We stayed in the hotel for our anniversary and the staff was phenomenal! They took the time to draft a hand written card and special fruit/nuts/wine for our special weekend. Thank you so much to Brenda and the rest of the Westin colleagues!!
Judy was fantastic. Cost of drinks.
they upgraded my room! They are nice loved them
Excellent location right on the beach, awesome customer service & extremely friendly and helpful staff. I will definitely be coming back again both for business and with my family for leisure time! Nothing.
Great ocean view good location Resort hits you with lots of fees
The people who work there are super friendly and helpful. Excellent!
Pool, easy access to beach, towel and toy rental, away from restaurant/bar strip, walking distance to cvs for essentials and alcohol, easy access to Sun Trolley and bus to get to stores, museum, downtown. Expensive, resort fee, in-house restaurants served bad food and were very expensive, no close by family friendly cheaper food options, expensive beach chair and umbrella rentals, far from grocery store and other shopping
Good location. Great views on beach side. I don't like being quoted a price on kayak.com paying that price and then having to pay a resort fee when I get there....especially when I don't know what my $60 resort fee got me. There were towels at the pool. Was that it? Went across the street to the beach, we swam and layed on lounge chairs under an umbrella...then a hotel staffer sats we either need to pay... $20/umbrella or $6/chair....why did I pay $60 in resort fees and I can't use a chair? No airport shuttle and outright dishonesty on pricing. I may stay there again, but I'm never paying a resort fee with no benefits again.
We were greeted as we got out of the car and as soon as you walk into the hotel there was fresh fruit infused water and Olympic cookies. Room was clean and big enough for our group. The pool staff was SUPERB! Our waiter, Emanuel, always made sure we were taken care of and Judy made sure we always had the best seats by the pool. The gym was well equipped and even offered cold towels and fruit. Plus there was a great view of the ocean. My group will stay here every time we are in the area! $30 a day resort fee.
Storm met us at the taxi and escorted in and to our room His smile and warm demeanor set the tone for our short stay. He was excellent
Location was convenient. Starbucks on site, which was great. There was no communication between staff. One person told you it was okay to do something and another person said it wasn't okay. They also charge you "service" charges and don't mention that means tip so you pay tip twice unless you ask.
The location was great, was never loud in the area. Beach is right out the front door. Great food within .5 mile walk. walk down to Las Olas for food and fun. For a young couple, we still paid about 2x as much as our kayak rental. It is $40 a day to park your car, and it's only valet, it's unlimited use of your car, but then you add tips. There is a resort fee not included, which is not too expensive. And we did choose to pay $25 extra a night for a view, which was worth it. Pool food is not great, and service is slow-- but go down to Las Olas for food and fun.
Lots of activities to do, large chess, pedal car racing, stage, soccer goals, corn hole set up, ping-pong, foozeball, kids play room, kids camp, huge hot tub, 2 pools. Pool bar. Inside sky bar, amazing vue from rooftop. Clean rooms and modern for the age if hotel. Deff a nice place to stay i stayed 2nd floor marina vue #2333 next time ill stay in the tower . Alexander in maintenance/engineering was amazing too Pier 66 restaurant, is not attched to hotel might be seperate entity all together, however it has the class and feel of a 5 star classy reasuraunt but the noise of a pub or sports bar on game day weekend. 20 percent gratituity added to bill automatically and prices were beyond crazy for two people water and food expect around 50 to 90 bucks a head more if u have alcohol or appetizers. Food was great tho so was service. So to each is own still a great time.
The pool area was very nice and great location on the water close to the beach I reserved a room with a king size bed. When I arrived I was told there was none available and was given a room with two queen size beds. They seemed smaller than queen and were definitely cheap mattresses. Very uncomfortable. Also the wallpaper was peeling off the walls and there was mold on the walls. Definitely not a 4 star!
The property is in a sorry state, run down, depressing. The pardon our appearance signs do not forgive the obvious neglect. The staff acts like they know it too. Stay away.
Very clean room Pool very cloudy
Pool lounge and pool staff were very friendly and accommodating as was the bellmen. Lots of things tho do for kids. Breakfast menu at Mariners was very overpriced and of little value including drinks. Women's poolside restroom didn't have functioning locks on stalls.
Everyone was very nice and knowledgeable I liked everything
The staff was nice The hotel is more like a 2.5-3 star hotel not a 4star like they say. The hotel needs major updates.
A beautiful place and always feels like you are on a luxury vacation. The lobby bar is one of the best hotel bars ever. I am concerned my credit card will be used under someone else's name as my bill I received was incorrect at the end of my stay and had the incorrect t address on the statement... Every time I've been to the hotel the check in is a huge issue and great area of concern... Honestly, limits my likeliness to return due to headache of rooms are never ready (I checked in last time the room wasn't ready until after 6p and this time I checked in at 4p and had to choose a room on a lower floor due to room on the original was not ready).
My boyfriend and I flew in from out of town and stayed here this past week for 3 days. Everything was amazing; the front desk was very professional and polite. Room service was great and accommodating. I loved the spa pool and pool side bar. The view of the marina from our room was breath taking. We will definitely be staying here again when we fly in for Christmas.
Musty smell to the room.
A very nice, but somewhat dated resort. Excellent location. They need to patrol the very large property at night. A very loud group partied from around midnight until 4 AM to ruin any chance of a good nights sleep!
Hotel did not look the same as pictures displayed online. The room smelling like old cigarette smell it wasn't a balcony either
Should have been told there was a charge to park. And we paid $25/day when we could have paid $15 for just parking and letting it sit.
Liked the suite upgrade. Close to restaurants. Nice valet service. Room was not stocked with towels or cleaned very well. Check-in was at 4pm but our reservation stated at 3pm. No in-room safe.
Daryl Fuentes and Patrick were working the front desk onThursday during the day. They were very helpful when I had an administrative task I couldnt complete for a business portion of my trip. Additionally they, and the rest of the staff during my time there know hospitality naturally and made my staff wonderful after a long flight and a last minute booking. Thank you again to the whole staff!
Location Check in
Beautiful location. Staff were friendly and always willing to go out of there way. Clean and comfortable rooms. Loved pool restaurant. Access to the beach was perfect. You can see hotel is showing some age. Hard to listen to people talk about how they paid half your price to be there. Should be more consistent with price.
Immediately pulling up you know this is going to be a beautiful place to stay! Staff was very nice and knowledgeable. Rooms were great and best of all we were right on the beach! Having Starbucks in the hotel was awesome! I would definitely go back!
Bathrooms were good and room standards were very acceptable Restaurant seemed a bit Galban hearted and lacked sole - being picky but bar AC was way too cold
Location; felt safe as a lone traveler. Friendly staff. Excellent housekeeping staff. No in room coffee maker.
How close it was to where I was traveling On the reservation I put 4 guests.. tell me why in the room they only gave me 2 towels and linen for 2 guests.. when I notified front desk they took nearly an hour and a half to deliver the new items requested.
The room was nice and clean with all the amenities. We were given a room on the fifth floor where the elevator was broken. We cannot climb five flights of stairs. My husband had bad chest pains and I have COPD and a bad back. Our son had to get us both eyes water immediately as we were suffering from climbing five flights of stairs to a room with not a good view.
The room was relatively quiet. The pool was open 24-hours. Lack of communication; I had to voice any concern at the front desk. The days there was no hot water. When the elevator went out-of-service the notice was only no the first floor. There was no frig, no microwave, no desk, and no chair. The workout room had 3 machine and one was broken. I only found 2 ice machines for 5 floors.
It was a decent room for the price. Staff was rude. I had a man come and try to tell me to go back inside my hotel room. Kinda dirty
Directions were correct. Hotel is being remolded, bugs everywhere, no fridge in room, creepy people all around, security not at all, smelled horrible, paid online, still was charged at the hotel, elevators didn't work.
Cleanliness comfort Wifi , train noise
We only stayed one night and we payed $74. it was clean. The staff was very friendly. And checking out I remember Cay and Jefferey asking if there was anything else they can do to make sure we were good . But they were very friendly! But overall no complaints I found it to be very good ! I didn't like that the fact that no toliotries was offered, u know just in case for those last minute travelers who forgot to pack Something in such short notice , I also didn't like the fact that check out time is at 11:00. We barely had time to sleep in and use the pool . So I felt like I payed things I couldn't use. But overall the hotel was CLEAN and the staff was very FRIENDLY!
Nothing. When we walked in. The front was under construction which was fine; however, we were informed that one of the elevators was working off and on so to avoid it. We took the "working" elevator up which had a musty aroma and walked to our room which did not have correct sign to guide us there. When we finally found it, the room was humid. We walked in and then ok our shoes off and realized immediately why. The a/c unit was leaking all over the carpet. At that point, we decided to leave. Got a refund and left.
The staff was friendly and very courteous N/A
Great customer service great pool with great private sitting areas around pool great hotel w mini golf Never heard the trains had the account on and slept like a baby
Nothing First of all, this is not a hotel, it is a motel. The room smelled like bleach mixed with cigarettes. The building was located a hundred feet from the train tracks. There was no hot water when I took a shower. Floor was sticky. Beds were noisy and uncomfortable. Overall you would definitely be saving yourself a lot of trouble by paying 10 more dollars and staying at a nicer place.
The location, walking distance to restaurants and bus stop Poor consumer service Elevator was bad Wifi wouldn't connect
See above, very helpful staff and superb location.
Everything was above average. Clean, modern, excellent service, friendly staff, food excellent.
Great location, wonderful staff, very spacious,clean, and quiet. Very comfortable bed.
Location. I would go back to the Riverside. But, I would only stay on the EAST side of the building and inspect the room carefully before accepting. Our room was in need of paint and repair. A charge for everything including parking. I still never figured out why there was no access to the mini bar in the room. In a hotel like this, I was expecting MORE.
it is near restaurants and shoping
Large room and bathroom. Good location and nice view from the room.
The concierge Miguel was excellent.
1. Booked wake-up call, but never received any. 2. Taxi arrived way earlier in the a.m. than requested by us. 3. We requested a receipt upon check-out which we were told was not possible due other computer operations. We left our e-mail address to forward the receipt which has not arrived to-date (5 days later).
Loved that it is right on Las Olas Blvd and that right around the corner is the river walk. Staff were very nice I just felt they just didn't go out of their way. I really didn't like having to pay for parking.
They charged me $10 more that the price agreed. I'm waiting for a refund
They had a shuttle to pick you up from the airport and they had a bus that would take you to your cruise port which was amazing. Made our trip much better and easier. It was also nice and quiet.
so disappointed for the cost. Poor arrangements from the airport-had to keep calling back to Ramada " in 15 min.-in another 15 min" for the motel computers to load so clerk could verify we were registered guests before they would send the shuttle. Rooms were very poor repair with chipping paint and wide gaps around door-air conditioner was LOUD and very dated.
The only reason I gave it a two star is because of the transportation they provided to and from the airport and to the port. Most of the staff is very unfriendly. I was late for the free breakfast so I had to pay, that's not the problem. The problem was the female waitress was rude very unfriendly and unwilling to want to take our order. Once we got ready to pay our total was $14.65 off by a few cents. We gave her a 20, but only came back with $4.00. I complained she went back into the kitchen and brought me another $1.25. Still short..it's disappointing to think that management is proud of running this kind of establishment. Ramada left a very bad taste in my mouth.
Convenient Check-in staff very hard working, but needed more help due to long lines
Location was close to port Everglades for our cruise. They also set up transportation after the cruise back to the airport. Everything went perfect. I would stay again if cruising out of Fort Lauderdale. Out dated
The room was clean It was far from everything, staff came off a bit rude
Got wifi and HBO for free Cleanliness
The man at the front desk was very nice and did not to get ruffled when we didn't have the credit card we used to book the room. The hotel was a little tired, but it was clean.
Free shuttle service to and from ft lauderdale airport . Cheap shuttle to Miami port . Shuttle service to port of Miami was $15.90 pp. in case you're flying on one of the airlines that only fly to ft lauderdale airport. Great value overall . No convenience stores, banks etc. within walking distance .
Complimentary shuttle service from airport and to cruise port.
The rooms were clean, The staff was helpful, The Breakfast was okay, I did not have to wait long for the Airport pick up. The elevator could have been a little cleaner, you accessed it from the courtyard so i guess a lot of sand and grit is carried in directly from the outside,
From the time we called for driver to pick us up to the time we checked out. Everything was done professional with the staff. The breakfast, housekeeping and front desk.
Not enough parking.
I loved the modern up to date look of the rooms and they were clean. The pool was open and clean as well.Staff was super nice I didnt like how it shows on the map before booking that its right on the ocean but its actually not. You have to walk about a mile to get to the public access for the beach or drive and pay to park.
We had a jaccuzzi in our honeymoon suite. The room was clean and smelled fresh. The staff was very friendly and we could use all of the 4 pool areas.
The room and the pool 24hrs was great The person in the front desk during the morning shift. Poor manners, horrible service, rude and not friendly.
No beach access
Great location. Nice room. I am happy for big refrigerator. Thsnk you, I had good one night. I miss breakfast there.