I had to wait until 6pm to check in
Beach front and accessible to anything, nice ocean view from the room, clean hotel and it has everything we need. Front desk is horrible specially the person who checked us in. She told me that I will get a text or a phone call when the room is ready but unfortunately no one calls me back not text. I have to call and find out myself to see if our room was ready. Other than that everything was perfect.
The location was great and the rooms were very nice! The wedding we attended was beautiful. I had left a watch by the pool and checked with the front desk to see if anyone had turned it in. They simply said no and sent me on my way. However, when I checked at the pool restaurant, she asked me if the front desk had checked with lost and found. The front desk didn't even bring up lost and found as an option. Luckily, security had received the watch and we were able to get it back.
Walking into the resort really felt like home. The staff was friendly and very accomodating and it felt so fancy! I really enjoyed my stay and I always stay at the Hilton when I travel, never disappoints! We had a jetted tub in the room and a view of the beach, the swimming pool overlooked the ocean which was walking distance from the hotel! Our whole experience with the resort was everything we dreamed of. Will definitely return our next trip to Fort Lauderdale!
Location and suite we stayed in The valet parking - over priced and under delivered
Lovely hotel, large room although suite was booked. Balcony door did not lock
Great service, staff, food. Great location. Hidden fees. Mandatory "resort fee" should be part of up front cost, not an "indicental" learn-about-it-upon-checkout fee. Wifi painfully slow.
It was a beautiful hotel with very friendly staff. We were able to checkin early and the junior suite with the balcony views was wonderful. That the ATM charged US$3.50 to take cash out.
It was a great location however service and staff were average. No one really went out of their way to be helpful. We arrived at the hotel at 9 am and were not allowed into the room till 3pm. The jacuzzi tub had yellow water coming out of the faucet.
access to ocean construction
Nice pool area, access to beach; good restaurant/bar; close to lots of activities in Ft. Lauderdale
Great location right on the beach. Large, comfortable rooms. The staff allowed me to check in a few hours early since they had a clean room ready. Nightly turn down service with chocolates on my pillow were a nice touch. Front desk staff was average. At best. At a hotel of this caliber I expected a lot more courtesy and friendliness. Broken shower. No available chairs at the pool TWO days in a row. No bellhop to carry my luggage. And no apologies when I told them about my underwhelming experience.
I have stayed at the Atlantic twice and there is literally nothing one could not like about this hotel. That my trip was not longer :)
Great location. Comfortable bed and room. Dated and worn out furniture and kitchen cabinets.
I loved that we got upgraded to a very large suite. It was a beautiful "apartment". Great hugh balcony. Nice finishes. I didn't like that there was nothing to cook with (despite the full kitchen). The kitchen was vey very dirty and I had to spend time cleaning it. Not what I want to do I vacation.
Location was nice. Housekeeping and the valet were polite. Hotel construction was everywhere including the expensive beach front view I payed for. I was treated disrespectfully by the day manager. He lied to kayak about approval for an early checkout refund. We left anyways. The chair in our room was held together with gorilla glue, the a/c and fridge worked intermittently. Overall all of the inconveniences made it for a difficult first trip with our new baby. The hotel refers to itself as luxurious, but customer service and repairs to the inside of the rooms are greatly needed.
well appointed rooms
friendly efficient staff and service. we were upgraded to larger room, which felt like an apartment. The hotel appeared to be located on the beach, but there was a busy road between the beach and hotel.
I loved everything. Especially the staff. Marisa or Marisha ( not sure how to pronounce it) was extremely helpful. We will be coming back just because the way we were treated by the people there.
The service, food and staff were amazing Can't think of anything
Nice large room and decor Hotel Pool and Lobby are very nice Restaurants are fun Missing remote, room service book, etc. upon arrival and took about 45 min to bring it up. Food prices on room service menu. View of construction site with blocked view of ocean on "oceanview room"
I know this might sound wired but the shower, hotel showers are usually bad but this one was great! Lots of pressure and never ran out of hot water. The king bed was very lumpy and uncomfortable.
No housekeeping No available chairs, etc for the beach
The staff was friendly and verv accommodating. There was some confusion with the check in and check out times. The bathroom in the room lacks privacy.
Balcony. Was able to check in at 9 am Ordered 95 dollar room service. Filet and wings. Filet extra burnt. Wings dry and trash. Complained. Got no credit. Needed fridge to store insulin called and received 4 hours later. Asked for towels at night waited 2 hours to shower. Worst
Beautiful hotel, great rooms, excellent in house restaurant, cool bar and lounge, wonderful staff No
Location No free wifi
Your employees were very helpful and kind. a little expensive,however competitive.
Under Construction, if a property is under construction it should be noted when booking. All of the hotel services were under par because of it
You can dress a hotel up as much as you like but at the end of the day it's the little things that matter. No amount of cool design and edgy décor can cover up shoddy (and rude!) service, uncomfortable beds, loud and difficult to control air conditioning, or disappointing food and drink. The check in staff was rude, the cocktail waitress was rude and slow, the food at breakfast was cold, my room was hot and cold, and the bed had been made by someone who doesn't believe in tucking in a fitted sheet to eliminate wrinkles. Even at half the price it was a rip off.
Not the best or easiest to get around
Loved the glass shower and beach front view from the balcony. Long check in wait time.
Design to the top. "W" stands for "Weird". The lobby is the "Living Room", the health club "Sweat", the pool is "Wet" and so on. Great glass shower in the middle of the room => do not share your room with someone you're not intimate with. Jelly fish tank in the restaurant with LED lights. Fur alligator on the bed with remote control in its mouth etc... I arrived on Saturday evening when the music in the "living room" (sic) was so loud, that I had to scream at the lady behind the reception to get heard. Also, the air condition was way too cold, up to a point where I got so cold in the bar, that I wouldn't have a drink.
Very friendly attentive staff No help offered with luggage or to find room or to work gadgets in room. AC set to 55 F on arrival -ridiculous waste of energy. Dirty spashes on wall took 3 days to remove. Room service took 70 minutes to deliver. woken at 2am on first night by alarm radio. Woken at 6-30 am on last night by wake up call to wrong room. Not enough elevators, long waits and crowded elevators. Little things, but at that high price it should be perfect.Not worth the extra for a south view. You still could not get sun on the balcony in March. View not much different to north view, but a big difference in price.
the hotel is clean, good location & nice pools the ocean front pool was to cold they charge $34 a night to park they tried to charge me $25 just to take the goodie box & alcohol out of my room - insane
Maggie was quite accomdodating and friendly. Super location and excellent value for money. Would stay there again It was straight out of the 60's so it might not appeal to someone expecting all the creature comforts of a brand new hotel. For those of us that travelled in the 60's though, it brought back a lot of memories.
Location was great and staff very friendly and helpful. Had more amenities in the room than expected. Needs a good, detailed cleaning. Air conditioning unit couldn't keep up with the heat (is old)
Location, Location, Location, a little gem amongst the really big high rises hotels
The rooms were clean and large, we stayed in one of the kitchenettes and it was larger than most first apartments. The bed was needing replacing.
because it is close to the shuttle to convention center for our meeting the attittute of the owner/manager is very bad. She let me to wait from 10:00 am to 12:30pm in order to check out (she should be there from 9:00 am to 5:00 pm according to their schedule), which made me miss an important meeting.
Motellets placering er god , lige over for stranden. Motellet skriver at de er handicapvenlige. Det ville have været godt hvis hotellet havde taget hensyn til gæst i kørestol ved placering af værelser . Vi skulle gå langt med kørestolen.
Stor og rumlig lejlighed, med fuld køkken. Fantastisk udsigt. Der var ingen strand i forbindelse med hotellet.
meget kedelig oplevelse, værelser og sengetøj beskidt ved ankomst., blev ikke forbedret trods henvendelse. alt på hotellet meget beskidt. gebyer pålagt ekstra. beliggenhed rigtig god., synd de ikke tager henvendelser alvorligt. kan kun advare om ikke at bruge dette hotel. renlighed ville hjælpe bare lidt
Old fashioned beach area hotel recently renovated. Really lovely and family run. Full kitchen including dishwasher. Dining Table, living room with flat screen TV, King master bed two night stands and chest of drawers and another flat screen TV, nice size bathroom with glass enclosed shower, huge closet for clothes, two free beach chairs and a beach umbrella. Tile floors through out makes it feel clean instead of rug full of sand. A real gem !! Nothing !!
Location was great, walking distance to most They seemed short staffed, one person for pool bar and pool service. In the restaurant Dinner was delivered, never refilled water or asked if we wanted another wine. We waited before, during & after the meal. Food was OK.
Staff was friendly and helpful. Our room did not have enough table surface to lay papers and countertop items like laptops and cell phones.
The hotel staff were very friendly and helpfull and the room was clean and neat. It did not have a hot tub which most all the other guest houses have. The breakfast was just medicore.
Room was very nice, with great bed and antique furniture. Not at all institutional. Very clean. Had happy hour every night. Very close to beach. Tv was old, but okay. Breakfast was mediocre American-style "continental" which most Europeans would find lacking.
Very nice staff and guests, I felt like a friend from the beginning. You can have a great time if you want company and if not very respectful be in privacy. In walking distance to gay beach and boardwalk restaurants of Ft. Lauderdale. Will defintefly go there again next time.
Staff, rooms and cleanliness!
1. I was upgraded to oceanfront. 2. Across from the beach. 3. Oceanfront room 322 was spacious. 4. Staff very friendly. 1. Not many eateries around there. Though Village Cafe very good, short walk. 2. No coffee in room despite having coffee maker. 3. Room 322 had a shower head displaced facing the sink and not moveable so water was not directly on you per se. 4. Soap, though provided, was Irish Spring. Did its job but am used to fancier soaps. 5. Construction next door. Not quite completed.
very clean, very nice staff, bi lingual, helped with everything, very knowledgeable about the area