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The temperature in the room was quite high and we couldnt get it low enough.
Room was great & reception staff very helpful.
Friendliness of staff Noise from extractor fans outside building.
This hotel was rated 5 star on your web site but doesn't merit this rating, either for the facilities or for the dining room - 4 at a stretch. We are compparing it to the Balmoral in Edinburgh, also reserved through your site which is definitely a 5 star.
The location and the size of the room were excellent for the money - I will stay here again and recommendto others.
Very cute decor in clean, spaceous rooms. Well stocked free mini bar in each room. Also, the 7th floor lounge was a great feature with cozy chairs, free internet, computers, bar and snacks. Only a short one block walk from Queen St train station, easy even with our luggage.
Central location Parking facilities
Well positioned for all facilities offered by Glasgow City We would have liked a lounge/bar facility the reception area being small meant having to always go to the bedroom.
All staff were extremelly pleasant and helpful. Great central location None- no problems at all
The room was very nice No car parking, the nearest car park was a 5 minute uphill walk. The breakfast was very poor. I had to ask the same girl, who didn't understand english very well for coffee 3 times. I stayed for 3 nights and had to get the room keycard re-activated each day. It was the first and last time I will stay at this hotel
Beliggenhed Alt for slidt. Meget koldt på toilettet pga utætte vindue. Meget dårlig belysning på værelset. Intet badehåndklæde den ene dag. Brusestang løs. Pærer gået I stykker på badeværelset. Morgenmaden ikke særlig indbydende- meget lille udvalg. Absolut ikke et 4 stjernet hotel.
Manglende Internet wireless access på værelser. Pris på wireless access i lobby var meget høj
It was very clean and the staff was extremely friendly and helpful.
Wonderful wine and cheese spread complimentary each evening. Competent and friendly staff. Central location. rooms are a bit small for two people.
Very friendly staff, nice Cafe /bar Not much privacy between the bathroom and room with the semi transparent glass door
Our room was located in the basement beside the breakfastrom. We missed the daylight.
Warm on cold nights Some noise from street outside, no lift and my room was on 4th floor
Spacious and great location and central for rail and bus links,good comfortable accomadation and great breakfast.staff very friendly and helpful. Should have made been aware of noisey nightclub [are there rooms not facing this club]?,top floor a bit of a hike if elderly or infirmed.
Beds and the staff were very good Breakfast was pretty por/
The Chef! very poor standard of cleanliness in the rooms!
The location of the hotel was spot on for our needs
Staff cheerful and helpful - we recognised some from a visit several years ago which must be a good sign. Just what it says on the tin - cheap and cheerful and ideal for a city visit when all you need is a clean bed and a good breakfast. Sorry not to have been there at the right time to feature in Taggart!
City centre location The Saturday night noise from the clubbers under my window !!
I would never stay at this hotel again.It is need of a major refurb.The bed was certainly not a single bed, no handles on the wardrobe, coffee and tea facilities very limited The staff at check in were very polite
staff were all very friendly & helpful
The location is superb right in the city center next to George Square and one block away from main shopping area. Facility has modern design and in new condition. - Noisy at night (especially during weekends) as the windows are right on busy street. Rooms are small compared to bed size. Mattresses are not comfortable especially the Sofa Bed. No staff at night until 8am. We had the fire alarm ringing for 1 hour from 7-8am with no hotel staff to give the alarm panel key to the Fireman. Front staff can use more smiles.
The space of the apartment and its location which was quiet and centrally located
The location is very good and the facilities are great. I found the staff to be quite awkward, they cancelled my booking days before I was due to stay (with a party of 16), luckily, after many emails and phonecalls, this was resolved, but we still lost out on the deluxe apartment that we had booked 5 weeks previous. I was also charged £50 more than quoted, which I am currently trying to resolve with the staff at the Spires.
Excellent location.Very clean and comfortable.Kitchen was very well equipped. we were given the wrong address for these apartments, booking confirmation gave address as Bothwell Street but the apartments had changed address but the hotel did send taxis to collect us. Not sure who responsible for advising this but in the end other than wasting a bit of time all was sorted.
Everything. What a great place to stay. Great location. The apartment was immaculately clean and had everything we needed. The guy on reception was really friendly and nice. I would definitely recommend these aparments to anyone and will definitely stay here again if I return to Glasgow
They are nice comfortable apartments in a good location As the location was new they were a few teething problems that were not too bad i.e. telly did not work, no hi-fi sytem
Nice apartment with plenty of space and well equipped
comfort, cleanliness, spacious little too pricey
Good location, ease of parking and discounted rates. It was nice to have the flexibility of an apartment. The rooms were quite smelly and were not ready for us at check-in.
Reasonably comfortable, light and spacious apartment. Conveniently situated in city centre with parking nearby. Well appointed bathrooms and on-suites and well equipped kitchen Relates to stay on Sunday Aug 8 2010. No staff on reception on Sundays. Standard of cleanliness extremely poor. All kitchen/bathroom/table surfaces very smeared. Floors not swept properly It appeared that the apartment had been used for a party the previous night - looked like a bottle of beer/champagne had been deliberately shaken over kitchen ceiling leaving large stain with no attempt at cleaning.