The hotel and the room was very clean; the staff frinedly. The breakfast was Bulgarian conditions for good and varied. Even fresh fruits were offered. I woulld always book again! It is i bit far away from the city center, but only five minutes by bus.
The services and facilities Not applicable
Aug 28 2016 and Sept 9 2016 By William Everything was great .Great location
All the staff were very friendly and helpful. The meals in the hotel restaurant were especially good and also had an excellent choice of wines.
Nice view to the sea, possibility to a pleasant walk in the nearby coastal park, good bus connection to city center and airport. Situated in a residential area of concrete block of flats, unfriendly surrounding, difficult to reach by car.
Nice hotel, friendly people. Not so good you can smoke in the breakfast and dining room.
friendly, clean, good value for money, not too far from airport and great having the complimentry pick up shuttle instead of getting ripped off by airport taxis.
Relaxing very friendly people Drive to entrance
The restaurant and the service in global
I liked the room very much. It was spatious and comfortable.
Yes , a lot
Hotel was great, outside from center but on walking distance. Rooms were clean with a helpful staff. Rooms were quiet and good for relax. Would be great if hotel rooms had terrace. A bit far from seaside.
The stuff of the reception no
easy access to train and city. room was clean and staff were efficient breakfast menu was not western friendly, eggs as a staple breakfast were in limited choice.
Staff did an excellent job cleaning the room.
Location is very closed to the station, that is very convenient.
correct quality for the correct prices at all services; nice and friendly personnel. No-
easy access the minibar was removed
A very nice cosy hotel. The staff is very friendly.I stayed there with a baby, they gave us a baby cot for free. IThe hotel is situated in the verycenter of Varna, at the pedestrian area, so you can't get to the hotel entrance by car, you should walk some meters. But if you travel by car, there is 24hours secured parking just opposite the hotel. The one thing that i didn't like is breakfast. The hotel doesn't have the restaurant, so they don't serve breakfasts, but they give you the voucher for breakfast at the nearest bar. Of course it's not the buffet, there are 4-5 variants you can choose one, for extra cup of tea or coffee you have to pay.
The whole place is very clean - maybe it will go the way of the others after a year or two, but at present it is spotless. Staff were friendly and helpful. Free wi-fi in the rooms and more TV channels than you know what to do with. Breakfast is a disaster. There is limited seating and the replenishment of food, cups and cutlery is very, very slow.
The room was very wide and clean. The hotel has a very good position in the pedestrian zone and near the sea garden. The staff is very friendly and helpful.
the room is confortable and clean, the staff are friendly, the english breakfast at the bistro in front of the hotel is good.
Everything. The hotel was very central, clean and comfortable. The piano bar a great place to spend the evening. Staff very happy to help. Great that we could eat breakfast in the hotel because worried about having a voucher for breakfast outside the hotel. Will certainly visit again. Only problem was the shower fitting was loose in the bathroom, but didn't fall off!!
Room is good, big. Hotel cannot find me a plug-adaptor from European type to US type.TV a bit old and not many channels.
The hotel and its staff are known from many years. Frendly and caring staff. Good quality of the rooms and furniture. Clean bathrooms. No convenient parking places.
Friendly people,I ve been in Bulgaria at least 20 times and this was the first time i have ever seen such a nice hotel stuff.Excelence location.. Hotel needs some works.
We was well pleased with the comfeart and to the staff that served us the night we arrived they was so helpfull with out phone changing to Bulgarian and serving our food . Nathing to complain about
fine dinning in the restaurant
The quiet! Parking difficulties
I liked almost everything The only remark I have is regarding the breakfast - there is a choise among differnet types but in general on the smalish size
the heating system based on air vetilation is not comfortable because of the noise. the rooms were a little bit too chilly.
Great location, nice restaurant, clean rooms The staff wasn't that nice as I expected, but still the hotel is great.
The service was very good. Staff is very attentive. Restaurant a la carte from high quality. No relaxing facilities like gym, sauna or Spa for such a good accomodation quality
Helpfulness of staff No
Located within city centre, walkable to major attractions, very close to beach. Very good breakfast. Staff was helpful Room smelled strongly of cigarette smoke although it was a non-smoking room. Also the shower didn't work properly.
Excellent location near by the city commercial center as well as the beach/park. It is no directionals from the main street so it is extremely difficult to find out the location when coming by car - my navigator was not helping me enough (I have also a Navon GPS bought this year) so it was a real nightmaire reaching the hotel - . Bathrooms sewage was working bad.
Friendly and polite staff . The room was very neglected!
Nice location close to the park and the main shopping street. Room was clean and comfortable, located on the same floor as the receptiondesk. Good breakfast. Free use of a PC with internet and wifi. It was a bit more expensive than the hotels we visited throughout Bulgaria, but the location was worth the money.
Very good possition close to pedestrian area and the sea. Room, probably, was just renowated and very clean. At first it was a bit complicated to find location of the hotel
The hotel is for a smokers because people smoke everywhere even during a breakfast...
The staff were very polite. The room was big and clean. There was an baby bed in the room for our baby!
The proximity of the sea garden and the beach to the hotel is great as you only walk 5 minutes to get to the seaside. Breakfast choice was very poor and once the buffet is finished, the staff did not refill. The hotel is located on a busy road so it is very noisy.
The pleasant staff
friendly and helpful staff, good service
Everything was fine with my 3-night stay at the Interhotel Cherno More, in Sept., 2010. I believe that the hotel is a good value for the money, and I would stay there again. My room was fine (large & clean), with a balcony, and great views of the city and sea. The bathroom was also large, and clean. The tv received a bunch of different English channels. The morning buffet was served in the restaurant on the top floor, with great views of the city. Also, there is a bar on the top floor that opens after 16:00, with live music after 23:00 (at least on weekends). The hotel has a great central location, near the end of the Pedestrian Zone, close to the Sea Garden. Everything is within walking distance, both in the city, & along the sea. A couple of things to be aware of: (1) When I checked in, the hotel expected immediate payment for the room, in order to get my passport back. Otherwise, they apparently hold onto it until payment is made. (For me it was not a problem. After I went up to my room and verified that it was okay, I went right back down to the reception, paid for the 3 nights for my room, and got my passport back.) (2) Despite the indications on this and other hotel-booking websites of "on-site" sauna, gym, massage, etc., these facilities are apparently not at the hotel itself. I was told that they were in a separate facility "next door", but did not verify this, nor check prices.
Its location to every place - Beach, City cenrte shopping, Fantastic view of sea. To get all these in one is fantastic,and good value for money. NONE
Cental Horribel breakfast, staff and hotel is totally out og date.
Only the situation is good. Staff was nice but it's not comfortable, too old...
Wireless Internet access & efficiency/friendliness of staff.
central to the sights and shops of Varna / value for money there was a poor choice for breakfact on my first morning
the food was great; nice staff; good facilities no juice for breakfast; the elevator was too little
Location and value for money Room too warm at night, air-con did not work
Personnel was very friendly, fast in serving and accurate, rooms were impressively spacious,restaurant had the best food I enjoyed during my stay in Bulgaria. Small TV,extremely small and old TV suitable for two star hotel!!!
Nothing Too low quality for hotel 4**** and for other Golden Tulip hotels.
Airconditioning didn't work properly
95% of staff were fantastic. A couple of them, I reported. when asked for something, walked away muttering. Very rude. Heard them yell at old folk in the dining room. Loved the hairdressing salon. Friendly reception area. A very bad experience in some areas. As above. Most important, I'm quiet, independent. A poor sleeper, I wanted my herbal tea in the early hours, the joy of making myself a 6 am cuppa. It could not be done, they refused me a kettle. I had to buy my own kettle. Only hotel inAlso, the fridge was actually warm, because its shut in a small cupboard. I had to get ice daily to keep my medication cold.
Easy to find. Checking in and out was straight forward. Staff English speaking and helpful. Rooms nice size and clean. Euronews on T V in room was in French. At bar charged 2.30 Leva for 330 Ml bottle of Kamentza when on menu this charge was for 500 Ml. Did complain, staff agreed this was wrong but nothing was done about it.
Due to arrival at 02.00am hotel security was waiting and guiding me into my room. Breakfast was perfect wih personal service! Location wunderfull and I was not able to join all the facillities due to my short stay! I promised myselv to use the Dallas Residence hotel again during my next stay! More Clear signs on the access roads to the hotel !
the quitness Cleaningness
Room was soooo pretty! Very comfortable and clean. Excellent facilities - the pool was very warm and water clean. Outdoor jacuzzi is huge. Heaps of other games - chess, pool, foosball, boardgames, tennis court. Fitness room looks good on the internet but most of the machines don't work. There are light free weights however and a vibrating machine. They don't have someone at the pool bar as they say on the description, but a staff member occasionally comes by the pool to take orders.
Dallas Residence is one of the most beautiful places I have ever seen. It has all the qualities of an exquisite, elegant and refined hotel. The whole place is like a museum! We appreciated a lot the professional and helpful attitude of everybody there, and we would like to address special thanks to the receptioner/manager who was extremy nice, kind,helpful and friendly. This is the place where we will always come back to. Just keep the good work you are doing there! You are fantastic!
Hotellet var holdt i en hyggelig lidt antik stil, med varme farver. Ikke ret stort hotel, hvilket tiltaler mig, da de skaber en mere hyggelig atmosfære. Det giver også en god og venskabelig kontakt til personalet, som stod på pinde for at give os en god ferie. Morgenmadsbuffeten var rigelig uden at være prangendende, der var lidt for enhversmag. Vi savnede en skralde spand på værelset, der var kun en på badeværelset. Der manglede sengelamper. En kant omkring badet, så hele gulvet ikke bliver oversvømmet når man er i bad.
They give a 3 Euro breakfast ticket, you can use it for everything at the Happy Cafe.
The hotel is like a english travelodge, very big and very basic, directions given from the website were terrible as it was directing us to the restaurant orbita! We ended up in a taxi that tried to take us all over town to get a few blocks up so be careful......... The breakfast was not in the hotel, they give you a voucher for 6 lev to use at the 24 hour cafe next door, I think when you stay at a hotel breakfast should be served on site!
Cleaning staff the elevator was broken
Nice hotel in 10 minutes of walking from the sea. Wouldn't recommend to stay there for long term
All, it's an excellent hotel!!
everything really I like the hotel
We enjoyed our five days at Modus Hotel a lot. The stuff is very friendly and helpful, there's this certain atmosphere you truly feel welcome which is actually very seldom to find in hotels. The hotel is in Varna itself, right at the city beach. If you feel like this huge party beach up of Varna, don't choose this hotel. If you feel like living right in a lively city, still only 3min away from a great beach, i would choose Modus Hotel again. No
everything including the location, room and staff were fantastic, like a cool london hotel. I will stay here again. breakfast could be better.
The staffs were very friendly and I liked the interior design of this hotel, very modern and smart. Breakfast was also very good! None!
the hotel was clean and modern; the breakfast was lovely and the restaurant service impeccable; dinner was reasonably priced and the warm chocolate cake was to die for! the fitness facility was only an exercise bike and a treadmill in a very small, basement space; there was no matting on the floor outside the shower/sauna and it was very slippery when wet.
Perfect location, excellent service, great interior design.
breakfest really poor
It was cosily and fusion. N/A
In itself Hotel, so quiet and excellent located.
It is very easy to arrive, it`s a quiet location and rooms are large and very clean Breakfast is very poor
It is very clean, tranquil, near of the coast sea and near of the comercial centre .
the staff is ok, but the problems are the rooms, meaning that initially they provided a room at the third floor which was not ready yet (looked modern, was heaving lcd tv..) and since it was not ready they gave us another one on the first floor which was looking worse but for the same money... the swimming pool is not that big as it looks in pictures but at least was clean.
Nice pool, staff was friendly and helpful too far away from the city of Varna
Location of the hotel. Hotel is locate between Varna and St. Konstantin&Elena resort, more near Varna. The description of the hotel said that this hotel is in St. Konstantin&Elena resort.
Clean, modern, no hastle