Varna Hoteller

Cental Horribel breakfast, staff and hotel is totally out og date.

The Spa facilities are really nice. The cleaning services were rather superficial.

Friendly staff. Very good location. Our room was too close to the elevators and there was too much noise coming from them. There was no internet across the whole hotel, only around the reception area. There were no black out curtains in all rooms, which made it difficult to sleep in the morning because of the bright light.

The proximity of the sea garden and the beach to the hotel is great as you only walk 5 minutes to get to the seaside. Breakfast choice was very poor and once the buffet is finished, the staff did not refill. The hotel is located on a busy road so it is very noisy.

The hotel is for a smokers because people smoke everywhere even during a breakfast...

Friendly and polite staff . The room was very neglected!

the rooms were very nice the food was not very good i didn't feel it warrented a 5star rating there were no facilities for a hot drink after 9pm you wasn't alowed to use your own kettle in the rooms and they didn't supply one which i felt was very bad.

Good location,easy to find, Apart from casino no other indoor fascilities.

The location in the center of the Golden Sands Resort Area and close to the beach. The rooms were very clean and the staff was helpful. The food was excellent and there was plenty of it, with a large variety to satisfy all tastes. Didn't like the fact that room windows don't open at all!!! Long waits for the elevators. One day the elevators were out of order (all three of them at once?!) - problem was solved within a couple of hours! There was an electrical power cut another. Shouldn't happen in a 5*** hotel which it definitely isn't! More like a 3*** level European hotel. Hotel was too busy/noisy and not relaxing.

Superb location right next to beach, nice spacious rooms Breakfast very bad ( although good food, but dirty tables, no waiters to help )

On the good side - location, casino, big and spacious room, nice view / On the bad side - Wifi not with good quality, not too many facilities, sometimes a bit noisy as well until 1 o'clock

Hotel stuff very friendly, amazing view to sea, perfect location. Clean and big room, parking place. No terrace, not possible to open the window and breath the fresh sea air. Voice insulation between rooms very poor, and aircond can not cools down the room.

95% of staff were fantastic. A couple of them, I reported. when asked for something, walked away muttering. Very rude. Heard them yell at old folk in the dining room. Loved the hairdressing salon. Friendly reception area. A very bad experience in some areas. As above. Most important, I'm quiet, independent. A poor sleeper, I wanted my herbal tea in the early hours, the joy of making myself a 6 am cuppa. It could not be done, they refused me a kettle. I had to buy my own kettle. Only hotel inAlso, the fridge was actually warm, because its shut in a small cupboard. I had to get ice daily to keep my medication cold.

the food was great; nice staff; good facilities no juice for breakfast; the elevator was too little

Airconditioning didn't work properly

location

Easy to find. Checking in and out was straight forward. Staff English speaking and helpful. Rooms nice size and clean. Euronews on T V in room was in French. At bar charged 2.30 Leva for 330 Ml bottle of Kamentza when on menu this charge was for 500 Ml. Did complain, staff agreed this was wrong but nothing was done about it.