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Only the situation is good. Staff was nice but it's not comfortable, too old...
Everything was fine with my 3-night stay at the Interhotel Cherno More, in Sept., 2010. I believe that the hotel is a good value for the money, and I would stay there again. My room was fine (large & clean), with a balcony, and great views of the city and sea. The bathroom was also large, and clean. The tv received a bunch of different English channels. The morning buffet was served in the restaurant on the top floor, with great views of the city. Also, there is a bar on the top floor that opens after 16:00, with live music after 23:00 (at least on weekends). The hotel has a great central location, near the end of the Pedestrian Zone, close to the Sea Garden. Everything is within walking distance, both in the city, & along the sea. A couple of things to be aware of: (1) When I checked in, the hotel expected immediate payment for the room, in order to get my passport back. Otherwise, they apparently hold onto it until payment is made. (For me it was not a problem. After I went up to my room and verified that it was okay, I went right back down to the reception, paid for the 3 nights for my room, and got my passport back.) (2) Despite the indications on this and other hotel-booking websites of "on-site" sauna, gym, massage, etc., these facilities are apparently not at the hotel itself. I was told that they were in a separate facility "next door", but did not verify this, nor check prices.
Its location to every place - Beach, City cenrte shopping, Fantastic view of sea. To get all these in one is fantastic,and good value for money. NONE
Cental Horribel breakfast, staff and hotel is totally out og date.
*Excellent food / service / clean rooms / safe parking lot/ entertainment /pool/ position of the hotel/individual air conditioning in every room. Super entertainment Team (Krassi/Dani/Chefo)...If your goal is relaxation than this is the best Hotel to be in Golden Sands Let's say that the local drinks (soft and anything beside the beer) are not that on Romanian taste....other people seemed to enjoy it very much....
The rooms were nice i thought the hotel was very noisy at night and the staff at times were unhelpful and rude.
the food was excellent, wide variety, the room was huge, we had 2 bathrooms, and it was kept very clean. the animation team was energetic and fun, enjoyed the karaoke! hotel is very near the shops, just have to go down 88 steps! the lift kept breaking down and we were on the 7th floor.
a nice hotel, very good food, fruits looked a little bad, peaches and watermelon--bad bad. please repair the second elevator, the soccer field has no sand on it; the juices are all chemical, nothing natural; make the pool program longer to 20.00, the AC did not work in more rooms, you probably turned off the chiller to save electicity because it was september, bad ideea.
Good food and clean rooms. There was something wrong with the elevator from time to time.. My room was at the 7th floor..
Big rooms, nice washrooms, nice view, parking Far from center, poor variety of food
Friendly staff, clean, excellent food, good value for money, lovely pools. Would have liked a facility on each floor to get a drink as there were signs showing that food and drink had not to be taken out of the lounge area up the stairs and we respected this, but would have liked a hot drink in our room.
The room, the view, the food were great. They have serious problems with the elevators(only one was working, there was no AC in it, it was really slow), there are also problems with the stairs towards the beach (no light at night, some stairs need to be fixed etc). I would not recommend it for a longer stay, but for a couple of days it's fine.
The entertaining team = young and lovely, the staff hotel = very kind, the food =very good and variety, the pool =clean The internal bars are only for smokers.
The stuff was very frendly. I like most the big balcony, the free parking, the bathroom was clean. Romanian TV channel. The food was OK (especially the dinner' soup). Nice pool and garden (if you have kids, otherwise why you go to the see to stay in the pool:)? The TV chanells transmission quite poor. Lunch was a bit poor. They do not accept Euros so fix rate increased about 10% room price so from 46E => 51E (still OK) for a 4* with 3 meals. I stood in Brussels for 125E in a 4* (actally 2*).
Friendly staff. Very good location. Our room was too close to the elevators and there was too much noise coming from them. There was no internet across the whole hotel, only around the reception area. There were no black out curtains in all rooms, which made it difficult to sleep in the morning because of the bright light.
The receptionists were quite helpful and service-minded. A room for 18 euros per night is a good deal, thanks to the low-season. I did not like the restaurant maintenance. The glasses at the breakfast buffet were full of stains and the salt shakers were wet objecting the free flow of salt.
The Spa facilities are really nice. The cleaning services were rather superficial.
The location is close to the beach, the hotel is large and clean, in the rooms and also the reception/lobby/entertainment center. They have wireless internet, but only at the reception and lobby, and the parking is free. The pool is OK, and they also have a park inside. Daily entertainment programs are organized at the pool and at the restaurant. The food wasn't extraordinary, and the full board (with the lunch at the plate) wasn't a good ideea. Juices from breakfast are of poor quality, only water is drinkable. You must pay for drinks in the evening. Also you have to pay for towel and mattress at the pool. The hotel hardly qualifies for a 4 stars.
The staff were very polite. The room was big and clean. There was an baby bed in the room for our baby!
I stayed in their studio for almost two weeks while looking for an apartment. The location gives quick access to the Sea Garden, beach and city center. The breakfast is nice, and the staff was friendly. Some spoke very good English and were helpful with questions. It is not a luxury hotel by any means, but everything works, is kept clean, and the price and value is hard to beat. There was very little street noise after 9 PM, at least in early spring. Speaking with several long term expats, many have stayed there and recommend it to their visitors. The taxi driver at the airport had not heard of it, but I had the address printed out, so he found it OK. The noise from the lift woke me up a couple times, but fortunately most people do not use it except when they have luggage. It is reaching the point where they should consider updating some furnishings, but everything functions. Smokers tended to congregate around the front door, which is typical in Bulgaria, but the inside did not smell of smoke.
Friendly and polite staff . The room was very neglected!
Very good possition close to pedestrian area and the sea. Room, probably, was just renowated and very clean. At first it was a bit complicated to find location of the hotel
The pleasant staff
friendly and helpful staff, good service
Located within city centre, walkable to major attractions, very close to beach. Very good breakfast. Staff was helpful Room smelled strongly of cigarette smoke although it was a non-smoking room. Also the shower didn't work properly.
Excellent location near by the city commercial center as well as the beach/park. It is no directionals from the main street so it is extremely difficult to find out the location when coming by car - my navigator was not helping me enough (I have also a Navon GPS bought this year) so it was a real nightmaire reaching the hotel - . Bathrooms sewage was working bad.
The proximity of the sea garden and the beach to the hotel is great as you only walk 5 minutes to get to the seaside. Breakfast choice was very poor and once the buffet is finished, the staff did not refill. The hotel is located on a busy road so it is very noisy.
Helpfulness of staff No
Nice location close to the park and the main shopping street. Room was clean and comfortable, located on the same floor as the receptiondesk. Good breakfast. Free use of a PC with internet and wifi. It was a bit more expensive than the hotels we visited throughout Bulgaria, but the location was worth the money.
The hotel is for a smokers because people smoke everywhere even during a breakfast...
We enjoyed our five days at Modus Hotel a lot. The stuff is very friendly and helpful, there's this certain atmosphere you truly feel welcome which is actually very seldom to find in hotels. The hotel is in Varna itself, right at the city beach. If you feel like this huge party beach up of Varna, don't choose this hotel. If you feel like living right in a lively city, still only 3min away from a great beach, i would choose Modus Hotel again. No
In itself Hotel, so quiet and excellent located.
everything including the location, room and staff were fantastic, like a cool london hotel. I will stay here again. breakfast could be better.
everything really I like the hotel
breakfest really poor
Perfect location, excellent service, great interior design.
the hotel was clean and modern; the breakfast was lovely and the restaurant service impeccable; dinner was reasonably priced and the warm chocolate cake was to die for! the fitness facility was only an exercise bike and a treadmill in a very small, basement space; there was no matting on the floor outside the shower/sauna and it was very slippery when wet.
It was cosily and fusion. N/A
All, it's an excellent hotel!!
The staffs were very friendly and I liked the interior design of this hotel, very modern and smart. Breakfast was also very good! None!
only complaint would be about the breakfast, not a very good selection, but in saying that everything else about the hotel was excellent
location and comfort swiming pool to small comparing to the capacity of the hotel
the room was spacious and clean and I've appreciated the pool there were sparely chaise longues by the pool, insufficient
The hotel interior design, cleanliness of the rooms and public areas. The staff can improve their skills and language (english), more lounge chairs by the pool where needed.
Nice new rooms with quality close to a 5* hotel. Small children chairs in restaurant. Underground parking. The indoor pool with warm water was very appreciated by our daughter. Diversify a little more the food.
all the staff were very helpful and friendly,the public areas and pool area were kept very clean and tidy at all times.In hotel prices were very reasonable for a 4star . at the time we stayed there were lots of young children there and they did crowd the pool.
Good location and nice attitude of the hotel staff. Execellent breakfast and nice pool (indoor and outdoor pool)
spa, pool, sauna, fitness pool could be bigger
Made to feel very welcome - all the staff were friendly and spoke english very well.
Spa Dirty carpet in my room
Dallas Residence is one of the most beautiful places I have ever seen. It has all the qualities of an exquisite, elegant and refined hotel. The whole place is like a museum! We appreciated a lot the professional and helpful attitude of everybody there, and we would like to address special thanks to the receptioner/manager who was extremy nice, kind,helpful and friendly. This is the place where we will always come back to. Just keep the good work you are doing there! You are fantastic!
Room was soooo pretty! Very comfortable and clean. Excellent facilities - the pool was very warm and water clean. Outdoor jacuzzi is huge. Heaps of other games - chess, pool, foosball, boardgames, tennis court. Fitness room looks good on the internet but most of the machines don't work. There are light free weights however and a vibrating machine. They don't have someone at the pool bar as they say on the description, but a staff member occasionally comes by the pool to take orders.
the quitness Cleaningness
Due to arrival at 02.00am hotel security was waiting and guiding me into my room. Breakfast was perfect wih personal service! Location wunderfull and I was not able to join all the facillities due to my short stay! I promised myselv to use the Dallas Residence hotel again during my next stay! More Clear signs on the access roads to the hotel !
the food was great; nice staff; good facilities no juice for breakfast; the elevator was too little
central to the sights and shops of Varna / value for money there was a poor choice for breakfact on my first morning
Location and value for money Room too warm at night, air-con did not work
Easy to find. Checking in and out was straight forward. Staff English speaking and helpful. Rooms nice size and clean. Euronews on T V in room was in French. At bar charged 2.30 Leva for 330 Ml bottle of Kamentza when on menu this charge was for 500 Ml. Did complain, staff agreed this was wrong but nothing was done about it.
Nothing Too low quality for hotel 4**** and for other Golden Tulip hotels.
Airconditioning didn't work properly
Wireless Internet access & efficiency/friendliness of staff.
95% of staff were fantastic. A couple of them, I reported. when asked for something, walked away muttering. Very rude. Heard them yell at old folk in the dining room. Loved the hairdressing salon. Friendly reception area. A very bad experience in some areas. As above. Most important, I'm quiet, independent. A poor sleeper, I wanted my herbal tea in the early hours, the joy of making myself a 6 am cuppa. It could not be done, they refused me a kettle. I had to buy my own kettle. Only hotel inAlso, the fridge was actually warm, because its shut in a small cupboard. I had to get ice daily to keep my medication cold.
Personnel was very friendly, fast in serving and accurate, rooms were impressively spacious,restaurant had the best food I enjoyed during my stay in Bulgaria. Small TV,extremely small and old TV suitable for two star hotel!!!
We was well pleased with the comfeart and to the staff that served us the night we arrived they was so helpfull with out phone changing to Bulgarian and serving our food . Nathing to complain about
I liked almost everything The only remark I have is regarding the breakfast - there is a choise among differnet types but in general on the smalish size
the heating system based on air vetilation is not comfortable because of the noise. the rooms were a little bit too chilly.
The quiet! Parking difficulties
The service was very good. Staff is very attentive. Restaurant a la carte from high quality. No relaxing facilities like gym, sauna or Spa for such a good accomodation quality
Great location, nice restaurant, clean rooms The staff wasn't that nice as I expected, but still the hotel is great.
fine dinning in the restaurant
On the good side - location, casino, big and spacious room, nice view / On the bad side - Wifi not with good quality, not too many facilities, sometimes a bit noisy as well until 1 o'clock
big room,the price for room nothing,he was electricity problem and we dont have electricity 4 hours,was incredible,five stars hotel without electricity no elevator ,no air condition,you stay outside from the hotel.nice holiday
Good location,easy to find, Apart from casino no other indoor fascilities.
Superb location right next to beach, nice spacious rooms Breakfast very bad ( although good food, but dirty tables, no waiters to help )
room and view from 15th floor smell in the room (cigarettes)
the rooms were very nice the food was not very good i didn't feel it warrented a 5star rating there were no facilities for a hot drink after 9pm you wasn't alowed to use your own kettle in the rooms and they didn't supply one which i felt was very bad.
Hotel stuff very friendly, amazing view to sea, perfect location. Clean and big room, parking place. No terrace, not possible to open the window and breath the fresh sea air. Voice insulation between rooms very poor, and aircond can not cools down the room.
The location in the center of the Golden Sands Resort Area and close to the beach. The rooms were very clean and the staff was helpful. The food was excellent and there was plenty of it, with a large variety to satisfy all tastes. Didn't like the fact that room windows don't open at all!!! Long waits for the elevators. One day the elevators were out of order (all three of them at once?!) - problem was solved within a couple of hours! There was an electrical power cut another. Shouldn't happen in a 5*** hotel which it definitely isn't! More like a 3*** level European hotel. Hotel was too busy/noisy and not relaxing.
Sea view wireless internet has to be free of charge
Location was great! Right on top of the beach. The surrounding area has questionable security. I had both my wallet and phone stolen, and did not feel entirely safe after exiting the hotel.
correct quality for the correct prices at all services; nice and friendly personnel. No-
The stuff of the reception no
easy access to train and city. room was clean and staff were efficient breakfast menu was not western friendly, eggs as a staple breakfast were in limited choice.
Staff did an excellent job cleaning the room.
Location is very closed to the station, that is very convenient.
easy access the minibar was removed
The whole place is very clean - maybe it will go the way of the others after a year or two, but at present it is spotless. Staff were friendly and helpful. Free wi-fi in the rooms and more TV channels than you know what to do with. Breakfast is a disaster. There is limited seating and the replenishment of food, cups and cutlery is very, very slow.
Friendly people,I ve been in Bulgaria at least 20 times and this was the first time i have ever seen such a nice hotel stuff.Excelence location.. Hotel needs some works.
A very nice cosy hotel. The staff is very friendly.I stayed there with a baby, they gave us a baby cot for free. IThe hotel is situated in the verycenter of Varna, at the pedestrian area, so you can't get to the hotel entrance by car, you should walk some meters. But if you travel by car, there is 24hours secured parking just opposite the hotel. The one thing that i didn't like is breakfast. The hotel doesn't have the restaurant, so they don't serve breakfasts, but they give you the voucher for breakfast at the nearest bar. Of course it's not the buffet, there are 4-5 variants you can choose one, for extra cup of tea or coffee you have to pay.
the room is confortable and clean, the staff are friendly, the english breakfast at the bistro in front of the hotel is good.
The room was very wide and clean. The hotel has a very good position in the pedestrian zone and near the sea garden. The staff is very friendly and helpful.
The hotel and its staff are known from many years. Frendly and caring staff. Good quality of the rooms and furniture. Clean bathrooms. No convenient parking places.
Everything. The hotel was very central, clean and comfortable. The piano bar a great place to spend the evening. Staff very happy to help. Great that we could eat breakfast in the hotel because worried about having a voucher for breakfast outside the hotel. Will certainly visit again. Only problem was the shower fitting was loose in the bathroom, but didn't fall off!!
Room is good, big. Hotel cannot find me a plug-adaptor from European type to US type.TV a bit old and not many channels.
All the staff were very friendly and helpful. The meals in the hotel restaurant were especially good and also had an excellent choice of wines.
I liked the room very much. It was spatious and comfortable.
Relaxing very friendly people Drive to entrance
The services and facilities Not applicable
The hotel and the room was very clean; the staff frinedly. The breakfast was Bulgarian conditions for good and varied. Even fresh fruits were offered. I woulld always book again! It is i bit far away from the city center, but only five minutes by bus.
Nice view to the sea, possibility to a pleasant walk in the nearby coastal park, good bus connection to city center and airport. Situated in a residential area of concrete block of flats, unfriendly surrounding, difficult to reach by car.
friendly, clean, good value for money, not too far from airport and great having the complimentry pick up shuttle instead of getting ripped off by airport taxis.
The restaurant and the service in global
Hotel was great, outside from center but on walking distance. Rooms were clean with a helpful staff. Rooms were quiet and good for relax. Would be great if hotel rooms had terrace. A bit far from seaside.
Aug 28 2016 and Sept 9 2016 By William Everything was great .Great location
Yes , a lot
Nice hotel, friendly people. Not so good you can smoke in the breakfast and dining room.