Hoteller i Houston i nærheden af Southeast Houston

Price Room was very basic, no warmth or style at all

The employee very nice Smell very bad

Nothing The hotel was very nasty and smelled really bad.

The room wasn't clean. Its said breakfast and there was no breakfast.

We did a late check in and forgot to call - the front desk hopped up as soon as we rang the doorbell. JUST changed ownership. Long hair all over the floors and the water never flushed clean - came up brown.

It was poor cleaning bad smell. Roaches and loud music and fights

Looks worse than an abandoned Crack house. This place was so bad I refused to let my children sit on there beds... the pictures are all fake. You would be better off sleeping in your car. The "bates" motel had got nothing on this place!

Price only Hard to find the hotel it was hidden and hotel sign wasn't lit up which made it harder.. Lobby restroom had no soap, toilet paper went in trash.. The room had no soap, no amnesties of any sort..no iron or ironing board.. Outlet covers were broken.. broken outlets .. missing fire alarm with wires exposed so it wasn't working and there were roaches in the room.. bed covers had cigarette burns.. Door didn't close properly and was loose..building structure was damaged siding and Fascha boards.. grass was high around pool area.. Trash through out property..

It was next to the pool We couldn't get inside our room

That I didn't get robbed for everything I own just the money wasted on a nasty room! Advertising was wrong, it said breakfast but nothing provided! No heat so they gave me an extra nasty blanket. 1st room had person in it and I thought I might get shot. Called to complain and customer service rep said they would refund 20% within 10 min. Called an hour later and it still didn't post and ended up taking a week to get $10 that I don't know if I ever even got! I should get a full refund and next room free because this was horrible!!!!

The only thing I can say I like was the price... Nothing else. Everything... Not only it was dirty, I also felt unsafe all the time, mostly because of the hookers and drug dealers around the area whilr having all doors (but the lobby one, which customers cannot access at night) unlocked. Also, my bed had bed bugs and I saw a few roaches around. I was with my girlfriend and it was a terrible experience. I do not recommend it at all.

staff was okay the area is terrible, there are people that actually live there and very shady, loud, and obnoxious, terrible overall

Clean nice room and good price I didn't have a toilet paper in room, shuttle to aiport started from 6 a.m., but I had a plane at 6.15. So I had to used taxi

Description of hotel says it is "close to airport" A traveler that has never been to houston will not know that there are 2 airports in houston. This hotel was an hour away from my airport... only booked hotel so my 8 yr old son could sleep in a bed for 4 hours during our overnight layover. I just went somewhere else instead (if we went there he would have only been in room for 2 hours). IF YOU ARE FLYING INTO IAH AIRPORT THIS HOTEL IS NOT NEAR THAT AIRPORT.

Clean False advertisement that in regards to airport shuttle. Very displeased.

Nothing Everything

That the manager was proactive in making the bad trip right by issuing a refund when she heard of the bad experience. Staff were just as nasty as the room I stayed in. Phone didn't work, ceiling damaged, and many MANY bugs in bathroom. I didn't dare eat free breakfast after seeing them.

The room was clean and the bed was comfortable. The only thing was that my room was right across from house keeping and they kept slamming the door. Also on my confirmation my check out time was 12 but the hotel said 11am.

Room was unusually large, almost like a suite. AC unit made unusual noise all night. Elevator was out of order. Room was not serviced after my first night. Desk lady said 'maid staff didn't get to yours'. What !?!