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We enjoyed the quality of the suite Staff at breakfast were did not smile and standards of customer service varied
Everything was excelent.
Clean room, great food and location. Would recommend to friends and family. Will stay again for sure. Staff in dining area could have been friendlier.
Beautiful hotel, friendly staff, great food etc. We had a great holiday at Gran Hotel Atlantis Bahia Real!!
everything was excellent. the staff was very friendlyand always there when you need anything. even a birthday cake and present as a suprise.
The food. This hotel was not as stated on the descriptions/websites....In my opinion not for children,rooms have too many danger points,pool area not adequate for a 5star hotel.
We had sea-view room - 2nd floor. The hotel is situated on the beach and one can see/hear the ocean all time. Very relaxing, quiet (if not a family with a crying baby is next to your room) comfortable and "close to nature". The staff was very friendly. Excellent SPA and very good food! In August- rather noisy (many small children and crying babies!!). in winter- much more quiet! The beach is rather small (however sandy), but one cannot go to the ocean (rocks) and swimmimg is at all not possible . The shuttle to the "Grand beaches"- only 3 times/day. For 5 stars hotel- it should be min.every half an hour.
Excellent hotel in a quiet location. Fairly small, even in the middle of the Holliday season, the hotel was very quiet and relaxed. The buffet was very good, didn't even bother to go to one of the al la carte restaurants. Staff was very friendly, and very good with children. Excellent price/value ratio, highly recommended.
Just Perfect : food, buffet, staff, spa, .... Can't wait to go back
god plads i lejligheden, dejlig altan med god plads, rolig beliggende og rolige hotel omgivelser
Value for money. God lejlighed og fine faciliteter. TV i lejligheden, men inegen info om at der skulle betales ekstra for at se TV.
localization, pools, price, sunsets, rent a bike, breakfasts on a terrace, view on the sea and lanzarote, quiet,
I was given everything I requested in the booking.pool view 10 out 10 Drinks in the bar to expensive so went out every night
We have stayed there for five days in late November. Good location, very close to the sea (some rooms with sea view) and several minutes to bus stop, big parking in front of hotel. Three big supermarkets are nearby (5 minutes walk) plus plenty of restaurants within easy reach (10 minutes walk). Very nice pool with many sunbeds (not really comfortable). Rooms are spacious with good equipment (microwave, fridge, utensils) - enough to have nice, budget holidays with your own cooking. Guests were mixture of Germans, English, Poles, Spanish so it was nice company. The weather was very nice with accurate 20-28 degrees during the day - I wonder how it feels during the hot days as rooms do not have air conditioning or at least I did not notice it. Pool was not heated - they said they start to do it in December. Quite far to the beach - the real one in Dunas Park is around 1 hour walk or 10 minutes by bus. Rooms were cleaned five times a week but the shower device was green (??!!) and we did nor feel the room was really cleaned. We got room near main road so the noise was the problem even if the windows were shut. Free TV programs were minimal (2 English ones) and you have to pay to get better choice. All in all Hesperia Bristol is a good value for money and I would highly recommend it for budget travellers.
The breakfast was lovely and pool area was good The beds were a bit hard and uncomfortable and we had a ground floor apartment with no balcony.
its location nice pool area rooms could be better paint work needed doing.covers on settee fallin to pieces . could not sit on the balcany we were on pool leavel cats all over .
The location is excellent, it is near the coast, the harbour, shops, bars and restaurants as well as the bus station. We were allowed to take our small dog and we were pleasantly surprised by a dog bed, biscuits and dishes provided. The site provides meals and has a snack bar and pool; there seemed plenty of sunbeds (at least in November out of season). No air conditioning. In a ground floor apartment it is not safe to leave the door open all night, so it is was stuffy and hot. No kettle is provided, but there was a coffee maker. The apartment we stayed in is need of upgrading, yet we, like other budget travellers are thankful for cheap accommodation like this near the harbour.
No Kettle No Ashtray No Teatowels,No Dishcloths, No towels or bedding for third person booked into the apartment, overall bad experience, will not be staying again.
Well designed, good layout, rooms are sufficient and good value for money. The buffet style breakfast was included in the price of the room, excellent value. Location is very central.You to rent a car to enjoy the Island. Cicar were the best value when we rented. Well stocked supermarket on complex and for bread there is the "British Bakery" about 5 min walk on a parallelroad behind the hotel. remote control fror tv had no battery, was resolved. No double bed, two singles pushed together and easily pushed apart. Otherwise all was just right!
I loved everything about the hotel. The staff were friendly and helpful. The rooms were beautiful, clean and welcoming. The food was fantastic with a great selection. The drinks were good quality and plentiful. Altogether myself and 5 friends had a great time.
We enjoyed the layout of the Hotel and the staff were very friendly, aknowledging us on occasions when they didn't really have to, helped to make us feel at home. The shuttle service to the beach was a great bonus, also. Ants and cockroaches in the room
Compact complex which made it feel small and exclusive. Food was very good and no problems with queuing for food or drink. All inclusive option was great value. Entertainment for kids seemed excellent and evening shows provided variety and we good for adults and children. Nothing. We all thought it was excellent and would definitely go back
good dinner and breakfast, impressive garden with dozen on different kind of trees, cactus, parking available Poor entrance to get access to the appartments separated by the main hall. Horrible buildings sites abandoned just crossing the road outside the hotel
The animation team was good. The following points made our day not plesant: cockroaches in the room, the food was not varied enough in particular the salades were boring, only one heated pool and babies were aloud in the pool without a swim nappy.
Food and facilities were great. Excellent for families with lots for kids to do. Close to all facilities in Corralejo.
this hotel is only suitable for families,been only a couple i felt i made the wrong choice.the room we ha d was ok except for the view from the balcony, even though we were over looking a pool you could see nothing but a tree which was over grown and so it blocked every thing, view and light
Facilities for the kids. Food could have been better some of the staff not so friendly.
plenty for kids to do, rooms clean and comfortable the hotel had on-site security-pizza guy in Italian restaurant lovely food very repetitive for all-inclusive 2 weeks-good 15 minute walk to main street
This is an all-inclusive hotel for families with small children. We rather not recommend it for any couples. There is no beach access and the pools are filled with beach chairs. The main restaurant was not very good in our opinion. The other two restaurants were ok. For those you have to get a reservation in advance and you can dine only once per week there. PCs+Internet & Wifi is available for pay. If we come back to Corralejo we definitely won't stay there anymore!
The staff, the pool, the location.
We had a one bed self catering apartment which was very spacious for the three of us. There was a microwave and full oven/grill with halogen hob. The hotel is on the beach. although it is close to the commercial/restaurants area this was not a problem, there was no noise/disturbance. The facilities provided at the hotel were good and were also available to those staying on a self catering basis. We had heard that there had been a number of problems with thefts/burglaries at various complexes (not at the Corralejo Hotel). We were a little disappointed to find that the secure entrance door off the street to the Self catering apartment complex was more often or not left open during the day and not kept secured as the notice on the door had requested.
We were there with 1 year old baby. We liked hotel staff very much and the location - close to the beach and in the centre of Corralejo. Great, clean hotel.
Excellent location and breakfast was enjoyable the room was very pleasant and we loved the bathroom. the only problem was the balcony looking out to the street was a bit noisy at night time.
It central to all restaurants and shopping Hotel staf especially front dest staff very unhelpful. The appartments pool was dangerous as its out of use at present and only a small rail which is no deterrent for small kids. Appartments too small and not good value for money. Unsuitable for young family as too many steps
Nice staff, verry good food, lovely place, we will be back next year. advice.....we stayed a week but is not enough.....we raccomand to everybody to take at least 2 weeks for having time to enjoy all. no complaints
We have used the hotel for many years, and the refurb has made it even better. Stylish, well equipped, fantastic location. The room we stayed in was in a separate part of the complex, meaning the pool, restaurant and reception were only accessible by leaving the building and re-entering through another door.
excellent location, friendly helpful staff, hotel very clean, everything is brand new would reccomend any time couldnt use the internet on my laptop but probably its not their faulth
central location balcony - so small, no furniture to sit out on balcony. Also very dangerous, large ledge when you are stepping onto balcony tjat if you trip you could go over the balcony as balcony rail itself is very low. Also if we were staying more than 1night, you only got 4 coat hangers and the typr of wardrobe it was - you wouldn't be able to add more. So - unsufficient clothes hanging space
Very good hotel. Stuf very kind, food was very good. I don't know why, but in hotel in reception didn't work my credit card...
the location was top class, the staff were very helpful and friendly and the accommodation and food were very good. nothing of note
Lovely hotel, staff were great and the location was superb for local eating. No
very little A lot. Air conditioning practically non existant. No room service after 3.oo pm. No Lift. No help with luggage. Not 4 star.
Room was a little bit smaller then expected, everything was clean, located in the city center around all entertainments. Good food for breakfast. Pool area and equipment was a little bit old and not clean
good food,spacious room, receptionists very helpful conditionary air did not work.no elevator.no internet connection available.
Hard to sleep at night due to air conditioning not working. Just re-cycled air. A lot of hotels dont have the outside compressors running due to expence. I chose that hotel because I didnt read any reviews stating this. It should also be noted that all the rooms are the same size, a quadruple room just has a extra put you up bed in it.
it was clean and close to all the fun of shopping and the beach yes - it was very hot and could not get the air to work. there should at least be a fan.
a very quiet and relaxing hotel to stay in, it catered for all our needs after a hectic year of work ,lovely pool and garden area to relax in and will return for a other stay very shortly nothing dont change anything
I had my reservations about this place by the pictures and some of the reviews. When i got there it was amazing the apartment was a sufficient size and the staff were friendly.If you have children it is brilliant there are 4 thomas cook reps and they are brilliant with the children esp Meg and Lee. if you do not keep your sink in the kitchen plugged you will get cockroaches the best way to avoid them is by keeping the plug in.
very good value for money, basic but clean and pretty comfortable apartments, helpfl staff, good location not that far from the town center.
I found the staff in the Pizzeria, Boulevard and Pool bars very friendly and excellent at there job. reception staff need more training to be a bit more helpful and friendly
The one thing was it was very close to the main centre The apartment was very hot all the time, as there was no aircon the bathroom was not in great shape was glad to be going home at the end of the week. there is alot more i could say won't recommend it to anyone. It did put a dampner on our holiday
We all liked it. Clean, comfortable and beautiful. no
The hotel is situated in a quiet part of town within easy walking distance of both the beach and town (20 minutes - each). The staff were really helpful. Andreas - the restaurant manager went out of his way to offer alternative food on the few occasions we ate in the dining room in the evening. We do not eat meat or shellfish and he arranged for freshly grilled fish for us which was beautifully presented.The hotel and the pool area was very clean and the rooms are a good size. Our room overlooked the pool and had the sun all day long so we could even sit on our balcony and soak up the sun. On a couple of occasions there was a problem with the hot water, which was quickly sorted out.
We Booked Bed & Breakfast in Hotel. There was a great Variety of food available every morning with very pleasant staff on site to help. The Rooms were nice and Comfortable which were Cleaned every day and Towels replaced also if requested. One Minor Problem was couldnt get the fridge in our room to work and requested Maintenance Staff to fix it. The Repair Job was Logged by Reception Staff a few times but unfortunatly Fridge never worked up to time we checked out.
It is a nice, cosy and rather small Hotel. Staff was friendly, breakfast was good (continental with combination of English breakfast). The location is a bit outside main city centre (15 min walking), but that does not change overall very good impression of the Hotel. For people with smaller children and without a rented car it may be better to use hotel in the city centre, though not necessary if you like walking. Swimming pool, for those who will not enjoy excellent sand beaches, is rather small.
very clean room,helpful staff,animations,pool bar,good value.overall very nice hotel no wifi in hotel.food not that good.better go for steak to town.distance from beach
Good value for money hotel. Stayed as Half board and I was happy with the quality and the variety of the food offered. good prices for drinks (1.5 euro for Refreshements - 2 Euros for beer - glass of wine) Should add more sunbeds by the pool as all of them were taken early in the morning by guests towels..
Lots of privacy, very clean. The Villa was situauted at just a couple of kilometers of Corralejo. A nice little town with lots of shops and restaurants. The restaurant give you excellent value for money. Hiring a car turned out to be a good choice. The Island is compact and with a car you can easily travel around. We saw the whole island in 4 days. The Villa has a pool, but this is not heated. So during our stay in december definitly to cold for a swim. The staff told me they were thinking about heating the pool in the future.
Excellent location for north end of the island. The Villas Del Sol are very peaceful and staff are very accomodating. A good upgrade would be either air conditioning or at the least ceiling fans, as it did get very hot at night time in August
Location great,food great,enough sunbeds,perfect weather..what more do you need ?
we really appreciate good food, nice pool and quite place tv and hairdryer were not free. ping pong and tennis equipment very old and almost broken. entertainment just for english people.