staff friendly and efficient swimming pool breakfast average quality
The staff was very friendly and accommodating.
Great friendly staff. Convenient location. Good value for the money. Balcony was missing siding.
Good central location, near beach etc. Clean rooms, daily housekeeping. Porr selection at breakfast.
The staff was really friendly and very helpful Doors were very cheap. Had to lock my turning lick inside the door before closing. They were like a cheap, hallow bathroom door. I could kick it in if I wanted to. The halls were dirty and smelled bad. The room was livable but not for longer than one nights sleep. I would not want to hang out in that room for very long
Location was close proximity to the harbor where we had to catch the ferry. Room smelled like smoke and musty. A/C should have been kept on. Continental breakfast selections were inferior Continental room is tight, we had to bring back the food into our room to sit down.
we were unable to stay because they did not honor our request for a handicap accessible room. very disappointed as it left us searching for a new place to stay.
Rooms were very clean, newly renovated, good water pressure, good hot water, big rooms. There was a breakfast room with good selection of breakfast items with staff bringing in more pastries at 5 mins before breakfast closed so everything was good. Great outdoor pool an great indoor pool. Makes one want to stay longer. The king size bed was great for me but my wife found it to be too hard for her to sleep on. We were on the first floor and could hear children running along the balcony at night and any jumping on the floor above us. But it was not a problem for us as the noise stopped before we went to sleep.
Location and value for money Receptionist sent us to the wrong ferry
In an area where economical means $100+ this place does a good job of providing a clean, safe location that is convenient to all that Hyannis and Cape Cod offer. Free light breakfast, easy access to a busy main street and responsive management Wifi sorta sucked, well, actually it sucked a lot.
The room smelled good and I liked the bathroom as it had somewhat of a European feel. The staff was very friendly and helpful throughout our stay. We were in walking distance of Hyannis center, with lots of restaurants and the marina area. The room was basic and fairly quiet. The clientele spent a lot of time sitting with large parties in the parking lot. That was kind of strange. There's no gym. The breakfast didn't open until 8:00, and there wasn't much provided- hard boiled eggs, frozen waffles, juice, coffee from a machine, badges and cereal. Pretty crowded since everyone had to wait until 8:00 to eat. The hairdryer didn't work and the overhead lamp stopped working while we were there.
Comfortable beds, indoor and outdoor pools Both my rooms smelled really bad, one of them has empty liquor bottles in the dresser and the room smelled like the previous person to stay there spilled rum and vodka all over the floor, when we told the hotel they said they would send a person to clean up. The person never arrived when we returned to the main office the offered a can of Lysol cleaning spray. Both rooms also had a faint smell of cigarettes
Room was clean and the place was close to Main Street and the waterfront Shower was small the grab bar was in the way unless your skinny and I am not. The girls at the front desk did not know how to explain where the room was. They told me around the other side. I parked around the other side. Then walked in after five minutes to figure out the key card. And went up the stairs down the hall thru the next hallway up another set of stairs and one more small set of stairs and there was my room. Right above the front desk. If your older or have lots of luggage get a Sherpa for your bags or go on a trip to find your room first. The rolling luggage cart will do you no good. Only the front entrance has a ramp.
Good location close to bus terminal and visit the whole Cape Cod peninsula. Good breakfast buffet. Part of the hotel was under renovation.
The room was fairly large and came with a fridge and a coffee maker. The hotel was clean and fairly quiet and was located on the main drag in Hyannis, MA. The staff was friendly and helpful. The hotel itself is spread out and was a pretty far walk from the lobby to the room. That was pretty much the only problem. We enjoyed our stay.
Can't beat the location, walking distance to Hyannis center. Hotel is dated. Smells of must, chlorine and carpet cleaner, yet isn't that clean. Old and tired looking, needs an overhaul.
Didn't have a room upon check in....was given a room key and walked in on another family asleep. Eventually given a room that was dirty. Management is a disaster. Never going back to this place ....
Was in Hyannis for a wedding, found a great deal online that I couldn't pass up, upon arrival the staff was super friendly, the layout of the rooms are a little odd but oh well. Enjoyed the pool/hot tub which seemed a little dated but everything was great. This were a little dated, the pool area... The layout of the hotel was different- could have been easier to find our way to the room but oh well.
personal very nice, big rooms and the pools are great! Not enough plugs in the room... we couldn't use the fridge, the lamp and plug our cell phones....too bad!
The size of the bed & their heating system Yes there was no microwave
I thought the location was convenient. Staff was friendly. There was blood stains on the comforter and pillow cases. We checked out early because we didn't feel comfortable
Very clean. Close to all good spots in Hyannis. In between Main Street and Harbor. Comfy king bed.
Excellent location. Friendly staff. Easy to get to. Needs better breakfast options or partner with local restaurant to offer breakfast deals for those attending.