Find billige flybilletter til Boston

Fordele: The best flight i have ever been on

Ulemper: Ya opine

Fordele: Customer service was horrible in Rome

Ulemper: Train people and dont give people our seats even when we paid for them

Ulemper: Service at CheckIn was the worst I've ever received. The staff exuded no compassion, empathy or interest in trying to help me. I had to buy an extra checked bag and instead of giving my options clearly, they gave me a run around (do it online, call our customer service, refund your ticket at our service desk - all false). I did not appreciate that lack of competence or interest and as such will not be transacting business with Norwegian again. Furthermore, the crew on the airplane did not check on me or my row of passengers the entire flight. No water, no cookies, nothing! This was the worst display of airline service I ever seen!

Fordele: This was the strange not being able to buy crew just ignores you because you’re not part of the club bought a head of time. I had no idea

Ulemper: Should make it very clear that you have to order food ahead of time! I did not know this and had to go nine hours without food or water!!!!

Ulemper: Easy checkin Good customer service Comfortable seats Great price

Ulemper: Delays with little explanation of what was going on. Loaded the bus, the unloaded. Should have just had us wait

Fordele: Great you provide ways to keep busy on the plane for long flights!

Ulemper: Something needs to be done about carry on baggage. On this flight alone, I counted 80+ people who had to pay for carry on luggage because it also included our backpacks. There were a lot of angry people. Paying $85 for my carry on that alone didn’t weigh 10kg was ridiculous. I’ll be looking into other airlines for my future trips.

Ulemper: This was my first trip to Europe and I was a bit nervous about the experience, I've been on plenty of planes, however, about nothing like this. Norwegian Airlines is the worst experience I have ever had on a plane or any mode of transportation. We were running to the terminal because they only announced that they had last call,and we were eating. When we got there, they pulled my fiancee aside to weigh her bags (mind you this is about 5 mins before the plane is about the leave). I'm waiting inside of the airway for her and they spot me and pull me back out to weigh my bag. The guy was shady, he pulled on my bag as it was on the hand scale and said it was 3 kg overweight. I told him it's not, I weighed it myself, so he weighs it again and say "sorry, I meant it is 4kg overweight" he said that it is 15 dollars per kg, unless I want to leave stuff here. I looked at him and he just stared at me until I gave him my credit card. $60!! That's ridiculous, especially considering I bought a hand weight just for this occasion. My fiancee had to pay $90!! And just to top it off, they wouldn't give her passport, she had to ask for it back. Also, if you dont purchase a food plan before hand you have to buy it on the plan. They dont even offer peanuts. This airline will nickel and dime you for everything. Better off with another airline if you are traveling abroad. You'll end up paying the same, but will have better service. Never again will I fly Norwegian

Ulemper: Delays with little explanation of what was going on. Loaded the bus, the unloaded. Should have just had us wait

Fordele: The entertainment was actually great. Literally everything else was terrible.

Ulemper: It was the most uncomfortable flight ever. No water served and no refreshments served at all on the 9 hr flight.

Ulemper: Seats did not recline

Fordele: The crew was fabulous. Very helpful and upbeat!

Ulemper: The food wasn’t very good.

Fordele: The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that.

Fordele: It flew

Ulemper: Nothing

Ulemper: We were flying from JFK to heathrow to Tel Aviv. Israel declared that they we’re going to mandate all persons coming in for 14 days. British Airways did not cancel our flight and would not give us a refund. They would only rebook our flight to several weeks later. We booked our flight months ago because the specific time we booked was convenient for us. Our new flight is not convenient for us and we don’t want to go to a country that we will have to be quarantined in. We were very disappointed.

Fordele: Great crew

Ulemper: Very old entertainment system

Fordele: Very comfy seats.

Fordele: Seats were comfortable.

Ulemper: There was no food or drinks on an international flight - you had to pay for even a coffee or tea ...... not acceptable!

Fordele: safe trip

Ulemper: no entertainment, no food, would like to be aware no food

Fordele: Was on time.

Ulemper: Unreasonable TSA procedures in Iceland. Waste of time and precluded any time to get food or use the bathroom.

Fordele: The crew was friendly, the planes clean, flights on time. The blankets were a very nice touch.

Ulemper: On my first flight, I paid for use of wifi, but it kept kicking me off the connection. Repeatedly, the entire time. On the second flight, there was no option for wifi at all. It would have been nice to pay for wifi once for use all the way to my destination.

Fordele: Seats not that good need softer seates for long haul flights

Ulemper: Dissapointed that my flight info screen does not rotate and update the screenshots like they used

Fordele: The crew was very attentive. They constantly made sure we were hydrated and comfortable.

Fordele: Crew was very nice, efficient

Ulemper: Boarding in Iceland

Fordele: crew was verry good

Ulemper: more pading for the seats

Ulemper: Took far too long for drinks service into the flight. Almost 2 hours in before drinks came around to me

Fordele: The crew was so awesome. The food was awesome. Please note that we were in Saga Club so I am not speaking to economy.

Ulemper: Tv unit was broken in my seat.

Fordele: Flights were on time

Ulemper: Seats are more narrow than other airlines.

Ulemper: 3 1/2 hr delay

Fordele: Friendly cabin staff and one of the most enjoyable addresses by a captain I've ever heard (and seen - he was out in the first class area when he welcomed us).

Ulemper: Nothing

Ulemper: Seats were a little dirty especially for the COVID-19 going around.

Ulemper: For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money.

Fordele: I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!

Ulemper: I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go

Fordele: No entertainment on the plane and plane was very small...

Ulemper: Explain flight situations better..

Fordele: Check in at the airport- Delta is so friendly and helpful!! Flight crew was wonderful

Ulemper: Seats are snug

Fordele: On time. Good entertainment.

Ulemper: No free food, limited beverage service, pushy crew.

Ulemper: Warm bus for the transfer from one plane to the next!

Fordele: crew was verry good

Ulemper: more pading for the seats

Fordele: Good experience overall, no issues at all

Fordele: I’m a fan of Icelandair. We have only done the Saga Upgrade so I cannot speak to economy. Food is great, seats are comfy, and entertainment is great.

Ulemper: I don’t really know what happened but it was over an hour for us to get our bags afterward at SFO which caused us to miss our connecting flight to LAX, so we had to wait until next day to fly. This was also the busiest travel day of the year and storms everywhere so likely out of their control. Not the hugest deal but was harder to get on connecting flight since Icelandair doesn’t have a ticket counter at SFO. Would never prevent me from flying with them again, I always have issues at SFO so avoid that airport altogether anyways- will try to go around going through there on our next iceland trip!

Fordele: The getting Paris France with no delay was great! The crews where nice and the check in with quick.

Ulemper: If the airline can offer more food selections for customers who fly on economy class that would of been a plus.

Ulemper: It was too warm. The air above was not cool

Fordele: Good experience overall, no issues at all

Fordele: Yes, it was comfortable and they r nice.

Ulemper: Ummmm delayed both flights were delayed, it was annoying

Fordele: The flight got cancelled without any communication with me. No refund, very poor customer service.

Ulemper: Communication!!!

Ulemper: Boarding procedures

Fordele: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Ulemper: More food , comfortable seats

Fordele: The flat bed

Ulemper: The Captain made loud announcements waking you up

Fordele: Much more comfortable than I expected. Attentive flight attendants.

Ulemper: After flying cheapi airlines, norhing. It was a great experience.

Fordele: Service was great and the airplane was very well maintained.

Ulemper: More water, I was thirsty most of the time.

Ulemper: All seats are uncomfortable on all planes

Fordele: In general everything is very good- clean, professional, friendly.

Ulemper: I am not crazy about how they board the plane (random) but it works fine. Was in economy and the seats felt smaller than other (domestic) carriers.

Fordele: On time. Good entertainment.

Ulemper: No free food, limited beverage service, pushy crew.

Fordele: Yes-yes

Ulemper: All good

Fordele: The overall experience was okay, no food service and seats were not super comfy.

Ulemper: More leg space for a long flight and free snacks.

Fordele: Crew and pilots were amazing. Very comfortable flight.

Ulemper: Cabin was a little to warm.

Fordele: On time. Good entertainment.

Ulemper: No free food, limited beverage service, pushy crew.

Fordele: Crew was very nice, efficient

Ulemper: Boarding in Iceland

Ulemper: Another no go!