Vil du indstille som din standardvaluta eller kun for dette besøg?
the location was perfect for our needs. The staff in general were very attentive and friendly. Quality of the breakfast was great although service appeared disorganised and slow
River view was nice. Rooms were spacious Lighting was poor, had to open drapes to get any light in the room. They charged for wi-fi. Service in the attached restaurant (Nicky Tams) was poor.
we were put up in a room away up a windy stairs felt a bit like a little guest house the bit we were put in its a seperate building to the hotel and had to come out to get back in
Our room had a great view of the river, lots of light, and a view of the castle/museum. The bed was comfortable and large. For some reason a room had not been assigned for us, although reception was able to see our reservation in their system. When she assigned a room, she upgraded us to a river view to make up for the inconvenience. The bathroom was a bit dark, and the modern, half glass screen inadequate for the design. Had I not been very careful, I would have drenched the floor by a normal shower.
right in the centre of the town with a great position on the river. staff all very friendly. room a bit dated
The room was really big, excellent en-suite facilities and breakfast was excellent Cleaning standards were not good, dust lying on most surfaces
1. Staff, on the whole, tried thier best and were polite and friendly. 2. The daily room cleaning and replenishment of towels, coffee etc was excellent. 3. Car parking facilities were very good. 4. Views from the rooms at the front of the hotel were very pleasant. 1. Some room furnishings were in a poor state of repair (suitcase stand with leg broken & worn clothes-hanger holders in wardrobe - clothes kept falling.) 2. No view from windows other than in rooms at front of hotel. 3. Occasional door slamming and some noise late at night and very early in morning (but this is the fault of some guests and not the staff.)
The staff were lovely. Especially Alex...he is a mgr.. in training and bent over backwards to please. He was everywhere doing a variety of things...very impressive! Our room was newly refurbished but a tad small with no view. However, very clean and tidy
It is in a nice area & very handy handy for sightseeing & going shopping we booked online months ago and paid £20.00 more then our friends with us who just booked a few weeks before our stay, & we didnt specify any special room. We have been staying in your hotel for breaks for several years & have always had a good deal before
Good location, views, car parking Breakfast should not be an 'add-on' Room should not be up a narrow stair with access to the building by going out of the hotel! Dated hotel in need of major refurbishment!!
Good all round - location,Staff,Comfort, etc. but:- -:Somewhat overpriced
Living in Edinburgh we were in Inverness overnight to facilitate a visit to a Nursing Home in Dornoch. We wanted an overnight hotel, reasonably central, to facilitate bus journey to and from Dornoch. This worked out excellently and if we are doing the trip again we would want to stay at the Glenmoriston.
The helpfulness of the staff Nothing
Good quality room service food Would have liked to have had air conditioning - the room was a little stuffy even though the weather was not warm The windows opened - which is fine - but I cannot sleep with open windows.
Quiet & friendly no 2 point plug for RSA appliances
Staff were very friendly and welcoming. I had my room upgraded - though the building was a bit of warren so thought I was perhaps going to end up in another building, but it was just the extension of the orginal house. Standard of Decor within public areas was very good and of a standard you would expect Although in an upgraded room, I struggled to see what the "extras" where apart from bathrobes. I have stayed in other hotels in Inverness who have similar standards of room and are lower priced.
I think is a good location, overlooking the river and close to the centre of Inverness. The double superior room was spacious and comfortable. Great breakfast in hotel. Good powerful shower I think the executive double rooms are too small, fortunately we were moved to a superior room since our television was broken. This was a much better room. Also is a shame that there is no swimming pool or beauty/spa area
Excellent restaurants, comfortable accommodation.
The food was fantastic, all staff were very attentative, Excellent all round Room was very cold on arrival took a long time too warm up. Sharing platter for 2 to start only 1 scallop and 3 prawns ??????? but plenty of everything else
As a single female traveller I felt welcome, safe and secure. Staff went out of their way to be helpful.
Jeg syntes vældig godt om byen, men er meget kritisk over for det minimalistiske hoteldesign, som det fremgår nedenfor. Flere knager og hylder, både på badeværelset og i soveværelset til kufferter og tøj. Der er alt for lidt til to mennesker med feriebagage. Barriere i badeværelset, så vandet fra brusebadet ikke løber ud over det hele. Eller giv i hvert fald bademåtte. Jeg savnede minibaren på værelset. Personalet måtte gerne være mere opmærksomt ved pasning af morgenbuffeten. Alt i alt synes jeg, at det var for dyrt, men det er naturligvis en eftertragtet by. Spørgsmålet nedenfor om "gæsternes vurdering" har jeg besvaret, men forstår det ikke.
DVD selection for inroom use was great. Decor, in-room facilities and service were impressive. Very nice breakfast No obvious hotel reception so staff were sometimes hard to locate
Staff extremely friendly and made us feel like Kings and queens. You certenly get the 5 star treatment at this hotel. The barman Andy can make any cocktail and you could sit and watch him do this all night long.
High quality, quiet and relaxing. Quality food and attentive but not obtrusive staff none
Top class hotel
The staff was extremely attentive. Floors were very creaky and loud in the room.
Rooms were luxurious Staff werer friendly - nothing was too much trouble. The location was good Directions to hotel were misleading
I liked the quirkiness of the hotel - staff were excellent but it was a bit odd as there is no designated reception, you just have to hope there's staff about o help you - there were for us. Three main issues. Firstly the hotel smelled strange - perhaps of old tobacco? Secondly the bed frame sticks out and both my friend and I sustained bruises from it so be careful. Thirdly the bathroom door is glass and in our room was opposite the main room door so if you're on the loo and someone opens the door they can see straight in! Consider this when having your luggage delivered!
The rooms are excellent, and the staff are very helpful, the whole experience was superb
the welcome and the staff's interest in our comfort our room was close to the heating boiler which resulted in a noise from the fan
Food was amazing, rooms were excellent (perhaps a bit too hot), service and staff delivered a personal service. Porridge the best I have had for a good while! Lovely Rooms a bit too hot
The hotel has a magical appearance that is not let down by the experience. We enjoyed the food and the view over the lake from the dining room.
The setting, the hotel itself and the staff. The warm atmosphere of the drawing room.
Comfortable cosy atmosphere and relaxiing location. Great service - patricularly for baby.
The history of the facility
atmosphere excellent. food excellent. staff friendly and helpful. overall excellent. location scenery excellent no guinness on tap :-)
Very luxurious, open fires-perfect for winter weather, friendly and helpful staff, very clean and comfortable room.
The ambiance of the whole place was special.
Nice and quiet neighbourhood with beautiful views and great location. Breakfast: from a hotel like this you expect a better quality of food. Our Scottish breakfast was served swimming in oil.
Exceptionally friendly and professional staff; stunning waterside location; fantastic wine list; spacious, well-appointed room. No
Location in Inverness
excellent location and lovely room
The hotel was warm,friendly and well located for exploring the city and countryside. The pool was lovely, very clean and large enough for a good swim. Great rooms, with plenty of storage space and well decorated. There was a turkey and tinsel party there which took over the lounge area so a drink downstairs was impossible.
Position plus the general cleanliness of both the bedrooms and the presentation of puclic rooms The evening meal was dreadfull. The menu was very basic but the quality of food was probably the worst I have ever experienced in an hotel. I took one mouthful of the main course and left the restaurant.
The food was good and resoabley priced location ideal spa facility an added bonus which we used,m had a great time some of the staff could get some training in communication skills with their guests
Very good Spa facilities Dining room is geared to coach tours, would be better for the longer term residents if they were in a separate area
The location and room size. Dreadful food, the previous reviews were right!
The room was spacious and clean. Staff was friendly. Good location. We booked a double room overlooking the river, but it was actually facing the other side.
Very nice room and spa facilities
Hotel location, staff professionalism and politeness. NA
Very peaceful location. Comfortable bed. Lovely dining room with tasty food. Staff friendly and pleasant. Bedroom was cold on arrival but did heat up quickly. Bathroom large and very cold - heating in bathroom inadequate. Did expect a few more luxuries in room for a 4* hotel e.g. robes and slippers.
comfy bed, courtesy water, whisky & chocs bathroom cold, nowhere to use phone charger, charged extra to use credit card, felt we had been put in attic room as not paying full rate and hotel was quiet
Everything was better than expected except the Head Waiter. Had to complain about the "Head Waiter", and I use that term loosely to describe him.
the room and facilities in the room were 1st class the highland breakfast in the morning was pretty average
We were working at a fair in the evening & during the next day so it wasn't a holiday! However during leisure time we relaxed immediately. The cuisine was fantastic & the staff friendly helpful & courteous It wasn't longer!
Very fine hotel with style.
The staff were very friendly and very helpful. The hotel was very clean and very tidy Nothing
The standard of service was excellent, the staff were genuinely helpful and interested in us during our stay.
The attitude of the staff; helpful,friendly,genuine. Quality of the food. The breakfast was superb.
Dejlige rummelige forhold, bekvemmelige senge og dejligt med et skrivebord til arbejdet. Jeg kunne godt have tænkt mig at der var fri internet/WI-FI da jeg var på foretningsrejse. Det har der været på de andre hoteller jeg har været på min færden i Skotland.Og et liile køleskab til sine drikke varer ville ikke være af vejen.
Overall a fantastic experience! Homeowners were very friendly and kept their house very clean. I have stayed in many B&B's over the years and Avalon is at the top of my list. Location is just under a mile into town so we walked in. We would stay again
My family stayed here for one night and found the rooms well appointed and clean. The owner was lovely and the breakfast was excellent. I would stay here again.
It was a comfortable and modern, well designed Guest House providing the facilities expected for the price range.
my room was superb [better than most 4 star hotels] the proprietor was excellent breakfast was ten out of ten
Staff was great, fOOD was great!!
Excellent staff, room and breakfast.
very friendly helpful receptionist good leisure facilies
Good location The room was OK. But more attention to the fittings ie some of the drawer handles were missing so new handles on drawers to be replaced ! And loose taps to be fixed would make all the difference to fist impressions. The windows also to be able to close properly, as opposed to be like they are slightly open (especially in winter months when it's cold) All in all the hotel was pleasant enough.
Although very busy the staff were more than helpful
handy for christmas shopping - well situated not too far from city centre would probably stay again too noisy - rooms not well sound proofed could benefit from better refreshments provided ie water
Convenient location both for town and visits to surrounding countryside. Prices in in-house restaurant too high - much higher than some very good restaurants in town.
It was welcoming, with atmosphere from the bar and eating areas as you enter. Room was good, plenty good pressure hot water. Nothing
The pool was nice and clean
The reception staff were very friendly and helpful and the whole reception area I felt was bright and welcoming. The room was a good size, and the bed was huge as it was 2 single beds zipped together - fantastic. Had a cot in the room and there wasnt really room for it (it was jammed up between the side of the bed and the window) but was a good size room if it hadnt been there. Room and bathroom were clean. Decor not the most modern I have ever seen, but it was far from offensive. All in all - I would stay there again. Breakfast quite expensive at £12.95 a head, but there was a good choice and it was a buffet so you could eat as much as you wanted. The breakfast staff were not the happiest looking bunch (but it was a sunday morning!), but they did their job fine. Other than that, no complaints at all.
the room was great more than we expected
the breakfast was excellent and the staff were very nice friendly and helpfull on all aspects our bathroom ceiling above bath was covered in mould and silicone seal around bath was black with mould the room though was very clean and public areas of hotel were spotless
the staff were very helpful and friendly and the cuisine was excellent having no lifts
Friendly staff. Dinner in the evening was good. However the breakfast was a little bit disappointing. The hotel had some renovation work happening, but it didnt seem to have much effect on the rest of the hotel. It was clean, comfortable and the staff were very helpful and friendly! Cocktails in the lounge was also a nice wee touch! There could have been a better choice from the grill at breakfast and the bacon was a bit soggy, but if that is the only bad point - I think thats pretty good going!!!!!
The staff were very friendly. The hotel provided excellent value for money
This hotel is situated near to the town centre with good parking and make it a handy place to stop for a city or shopping break with good food and bars within easy walking
All the staff were very helpful. Dinner was excellent one of the best steaks I have had anywhere. Room was clean and tidy.
for a hotel that was "pretty empty" first room had a faulty tv, was moved rooms and was woken at 0630 by the main kitchen extractor unit which was about 6 inches from window. also about 4/5 floor tiles broken which were razor sharp.had to put towels down so we would not cut bases of feet
the downstairs was refurbished and was really good, the staff were brilliant and customer service was excellent. the rooms in the old part were musty smelling and not very clean, the mattress had no cover on it and the bed had broken springs.
Food was good and reasonable price. Staff very friendly and helpful Room a bit small, some machine humming all night differcult to sleep. Noisy tourist staying woke me up at 1.45am in the morning was a bit annoying and banging of doors.
thought it was welcoming and nice place staff were very helpful the breakfast was great.the bar was nice and cheap as well.
Our upgrade to the Royal room was great, the jacqusi in the bay window with tiny lights in the ceiling above was magical.
Lovely hotel, in beautiful surroundings. Evening meal very disappointing, Food served not hot. Starters we chose poor and unappetising. Main course served on slate slab, may be trendy but hot plate would have been prefered. However hotel recogised our complaints and wine/coffee complimentary
A beautiful hotel and very comfortable and peacful. Furnishings excellent and bed very comfortable. Staff could not do enough to help you! Close to Inverness yet in the country with lovely views.
Outstanding - wish we had stayed longer None
Helpful, friendly staff. Beautiful grounds and surrounding countryside
Lovely location, beautiful house and the staff were very helpful and friendly. Not really a bad point but the bathroom did not match up to the rest of the accomodation. The blind did not work very well. Once it was pulled down, it would not go up.We thought people may be able to see in as the glass was clear and it was next to a pathway to garden. It was hard to get in and out of shower without wetting all the floor and as we are in the plumbing and heating trade we noticed lots of things that others wouldnt.
This is a true little gem. The rooms are lovelly in keeping with a grand country house. The staff are friendly and the food is fantastic. No complaints at all, but it is located half way from Inverness towards Loch Ness. Suggest you would need a car to stay here and enjoy it.
was treated as an individual and all my needs were met. a little confusion to the room type I had booked but we sorted it out.
Staff were excellent and very attentive. Food in the restaurant was superb.
The facilities and gardens were lovely. The helpfulness and friendliness of the staff were first rate. The menu and service was excellent. We wish we had booked an longer stay, both to explore the Inverness area and enjoy this fine facility.
the excellent service the location,food,staff
highly recommend it very clean friendly nice big rooms found the packed lunch service they did very good when traveling away for the day would stay again margaret and sandy couldn't do enough to make your stay
Fantastic spacious comfortable room, delicious cooked breakfast, very friendly and welcoming, lovely and quiet. Leaving!
The room was great,cosy, clean and well decorated. The owners are lovely and always eager to help. Breakfast was the best. We felt like home trully. The perfect place to stay when visiting Scotland
We were only there one night. I wanted a hotel as we wereb working late and needed somewhere we could eat on the premises. This is a guest house not a hotel as I was told. It is lovely however and the people who own/run it are superb. It was spotless and very comfortable
What a wonderful place to stay. Great room and breakfast - nothing was too much hassle!! Would recommend for anyone to stay at while in Inverness.
Although classed as a highly rated B&B Dunhallin House can give many a 3* / 4* hotel a run for their money in terms of bedroom quality, breakfast and welcome!
Friendly people. Facilities as expected. Priced appropriately. Hint about how to turn on the shower added to the room info would be useful.
Dunhallin House was fantastic, the room was large,modern and very comfortable. The breaksfast was excellent and the host was very charming and very helpful. Not applicable
Everything was superb. Best B&B in UK!
Margaret made my wife and me very welcome on arrival. Our room was all we could have asked for - clean, comfortable and well equipped - and breakfast was excellent. Can't fault it for value. Just a pity we were only there for one night...