Only a couple blocks from the beach, clean, friendly staff, quick check in/out! No soap in restroom
The room was very small with zero comfort amenities like water, refrigerator. Bed had a shabby pillow fit only for a child. Since I had already prepaid for two days, I couldn't wait for the two days to run out and then scram....I guess you get what you pay for cos it is cheap and good value for the money. I'll give them one thing though, it is squeaky clean.
It was a big hotel, not crowded. The pool was clean, wifi was good. Shopping centers are nearby. The only drawback is that I had to walk from the hotel to go to the main road. They should have a shuttle service which could take us and bring us back to and from hotel to the main road.
Very friendly staff from your first moment of arrival at the taxi drop off,reception and taken to your room.All the people concerned made you feel as if they had known you for a long time and were friends who took a personal interest in you.Noting was to much trouble,excellent staff and facility.
An excellent and luxury hotel surrounded by the sea and beautiful garden. I enjoyed the sunbathing and fitness at the hotel with excellent service by the staff. I will certainly come again. I was surprised that my creditcard used for the reservation was immediately used upong my checking-in to settle my bill without advance warning and without me putting my signature. The more surprising as in my subsequent stay at the Dusit Thani in Bangkok the payment by credit card took place only during checking out, which certainly has my preference.
Food. Honest staff. A lost wristwatch was given back to me
The swimmingpools and view. They charge more than 500 baht for using WIFI !!! The hotel is getting old, and it shows. Especialy in the bathrooms.
First impressions were on arrival and a lovely hotel lobby . Thereafter my experience didnt match expectations. We stayed Club rooms and had access to club lounge . Standard and level of comfort was not what you might expect for a hotel of this standard.Club lounge in need of upgrade .
The location is the biggest advantage of this hotel
From the moment we arrived - it was just perfect - stayed in clubroom which was AMAZING - fabulous staff who made one feel so special ! It has spoiled us for anything else - THANKYOU indeed ! Could not fault anthing !
Exceptionaly hospitable & friendly atmosphere with all homely facilities.
Great area, wonderfull place to relax.
Det var fremragende, ualmindelig god service.
Vi kan kun sige alt var godt,personale fantastiske,rengøring i top,faceliteter i top,vi har kun rosende ord Med de store vinduer og med den udsigt,ville det nok være dejligt at nyde det af rene vinduer,så altså en ekstra eller 2 pusninger ville være godt
The location was all right. Breakfast was ok. Cleanliness need improvement. These are separated double room which is surprising and a bit annoiding.
Great customer services from the people at the front desk. They were very friendly and smile all the way to make you feel relax that you in the right place. Rose the manager was very friendly and helpful. Kung wasvery professional and friendly. The guys at the entrance were very friendly and helpful. I couldn't find anything bad about my 2 night stay. I really appreciate everyone's effort in going out of their way to help.
A nice pool area, looked good for even small chidren,. Pool area staff rather inattentive, like, you were required to go order any drinks poolside, rather than the staff coming around occaisionaly to enquire if anything needed. We asked for a late checkout but were offered only till 1300pm as they said hotel was fully booked (hotel was not busy in the least), but when we offered to pay a little extra, the room automatically became available, I can understand charge extra when hotel very busy, but when its 1/2 empty, things like that dont encourage you to return.
The room, location and sea view. No private beach - which is almost no where in Pattaya, Thailand.
Location is good and close to the beach. Good seaview and quiet. The shower head is not working properly and it is not adjustable. There is insufficient choice of restaurants in the hotel.
Good staff, quite and comfortable. I had to check out one day earlier due to personal reasons, but the hotel staff inssisted that i pay for the night for what ever reason. they said that this due to me booking through Booking.com???
Very good value of money, maybe best in the city! Rooms are modern and clean. Free Wifi was nice extra too. I will stay again in this hotel!
The Hotel had a great location, next to the beach and other main shopping centres. The swimming pool was clean and the rooms where perfect ! The Superior Sea view room that we booked didn't had an elevator to get to our room. We always needed to walk up the stairs. This is the only disadvantage the we could make up.
poolarea and breakfast
Location, Service, Value for Money Liked everything
Everything - it was a really lovely Hotel to stay at. I think there should be more control on saving of the Sun Beds around the Pool. Some people would reserve their bed by putting towels on them and then either go shopping or go outside the hotel for lunch but keep their towels on the beds with a book or magazine so that it looks like someone is using the bed. Very frustrating !!!!!!!!!!!!
Rooms are very clean and comfortable. Staff seem very distant and cold.
It was simply unforgettable stay with this hotel. Love to stay once more.
Friendly staff and luxurious
The staff was friendly and very accommodating. The atmosphere was perfect for the reasons I made my trip. Some items in the room were worn out or broken.
Free wifi. Location was great, less than one minute walk from, the beach. You can easily take a Baht bus to walking street or walk there yourself. Nice and quiet street (soi 1). Good pool, nice facilities. Clean bathrooms, well maintained, everything works. We were easy going and understanding, as well as well traveled, so literally there are no complaints at all.
Staff was very polite and very helpful whenever we needed assistance. It may be a cheap tricks but bringing us a small package of toffees beautifully wrapped is an example of one of the things that made us feel welcome. The spa may not be as cheap as the ones in central Pattaya but the experience at Garden Cliff is much better.
på forretningsrejse så faktisk ikke hotellet , men jeg vil mene 4 stjerne + måske bedre transport til byen
pragtfuldt hotel - smukt indrettet og dejlig udsigt til pool og hav. Beliggende lidt væk fra Pattaya så man kan nyde roen, den dejlige stemning og det meget søde, smilende og serviceminded personale. Værelset var helt i top med en super god seng, dejligt badeværelse samt en hyggelig balkon med udsigt over poolen og havet. ja - poolen skulle være længere "åben" end til kl. 19.00
Nice lobby area and swimming pool The location is not really convenient. Even so it mentioned that hotel has a beach access however sea is far away from the shore and not even deep enough after 400 m walk the water still up to knee.
There are very good swimming pools, very good restaurants & bars and very good Gym and SPA. The sea near the hotel is shallow and dirty.
Outdoor pool, reception area In general, the room was clean except some little details in bathroom.
the rooms are really nice.. lcd-tv and comfortable bed
Quiet, the surrounding area is away from the night life so it's very quiet at night. Not too far from walking street, subway, or starbucks (walking distance) and 100-200 baut to get all the way to the Hard Rock. Nice pool, shaded for a to-0900 morning swim and lit at night open till 2200 or 10pm. Not well known. make sure that you get a card from the front desk or print off the name and location off the internet. Drivers were taking us to Nova Suites instead of this one.
The staff was amazing. They were very helpful and accomadating with most matters. The rooms were very nicely decorated and the staff always ensured that the high standard of clenlyness was upkept. I can not say enough about the service and the professional demenor of the hotel staff.
The location and staff at the hotel were very good, I really enjoyed my stay there.
i fell in love with the pool.Excellent hotel i wud tell everybody to choose this hotel. its too good. English language understanding and the breakfast is too expensive.
Location was good room smelled really bad. hotel is aging and need srenovation
The viwe from my room on the pool The service I had problem with bathroom they did not solvate during my stay so they give another option to change the room and I do not like moving from room to another room
very close to the beach. Swimming pool was good staff was very un co operative
Infinity and Grand Hotel pools beautiful Manager and staff of Caprice and Grill Room restaurants are the only ones maintaining the old Royal Cliff 5* experience Rooms dated and repairs required Bathroom tiny and no place to put cosmetics Breakfast choice poor. For the expensive price. Very junior and young staff with poor command of English Hotel catering for large Asian tour groups