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The staff was very pleasant and helpful.The atmosphere in the hotel was very nice and relaxing. Airco in the room works perfect. Hotel's garden is outstanding. The are offering breakfast a-la-cart which is not common in the mid-range hotels. Fast free wi-fi internet access. No restaurant in the hotel, but one good nearby (200m).
Room design, service and garden were the best features Maybe a bit expensive, but worth it
The staff is very friendly and helpful. the hotel (reception, and probably the entire hotel) is open 24/7, and you can ask for a sauna in the middle of the night for an extra charge, if you wish. besides, there's a WiFi available at any time without asking the staff for a access-code The room was pretty clean and nice, however smoked through.
Location! Wonderful district, very beautiful buildings. And breakfast - great!
Personal was OK. Place is quite. Parking of car is easy. Breakfast was really nice and personal, you can order some different foods. WiFi is really good. Its is not new hotel, need some renewal. it was hart to reach inlets (220V). Need more light inside, now it looks a little gloomy. Comparing to EU hotels it doesn't look really nice, but comparing to local Kaliningrad in the same price level it's OK. I have already tried 5 or 6 Hotels in Kaliningrad already, all of them were with disadvantages.
Central location, tourist information office, my room was equipped with an air contditioner Noise from the street woke me up, service in the hotel cafe
Great staff, mostly English and German speaking lovely Russian ladies, very good breakfast, great sushi restaurant and coffee bar on site, very central location, walking distance to everything, mall with cinema and grocery store across the street, comfortable beds with nice linen, nice shower with small tub, English and German TV channels, business area with computer/internet, currency exchange with good rates, 24 hour front desk, security in front lobby, felt very safe, I would stay hear again the next time that I visit Kaliningrad Restaurant open until 2 a.m. could be noisy if your room is above them, but great front desk moved me to higher floor after a few nights of trying to deal with the noise, which was not horrible, but very noticeable at times.
The room was really nice. The hotel is situated in the very center of the city with splendid view. Cinema, restaurants and shops are just 2-3 minutes away. Some problems with electronic keys. No hair-drier in the room. We found 2 needles on the floor.
Great location, nice and modern rooms, it has really improved since I last visited 5 years ago, although kept its Sovjet atmosphere. Some traffic noise as it is located at the main street, but you don`t mind if you do as the Russians: Drink vodka! :-)
It was suitable in location When I ask for room with doublebed tha staff told there is no conditioner in room with doublebed. Crazy!!!
good location and restaurant is fun and visited by locals, staff in general very friendly. rooms are a bit outdated in deco, don't expect too much, but they are clean
Fresh inside, good kitchen, best price
The helpful staff, food in restaurant, the good location in the city centre and the secure car park. No
Eeverything was very very good. There was just one minus - breakfasts began late&cafe for breakfast was placed outside of the hotel in next to it building so to get there you should go out from the hotel and ebter another building what is not so nice during cold or rainy weather.
good value for money
staff were very helpful "double" bed consists of two single beds pushed together
Location and services offered (e.g. steak restaurant) only a small thing- why you had to pay 500 RUR to enter adjoining club.
Location is good, we can go to the center of the city for 15 minuts
The rooms were absolutely fantastic. Their design, from top to bottom, were modern, clean, and attractive. The comfort of being in my room substantially contributed to my trip. There was a bit of a walk to downtown, although the nearby ponds made the walk quite nice.
Nice Parking. Good choise if you are planning to stay in hotel over night only. Not so good breakfast. Air Condition was repaired after complaining.
The staff was very friendly and welcoming. The room was excellent: it was spacious, light and clean, comfortable. The hotel is a really great value for the money! The only negative thing was that we had to pay more for the taxi, because we ordered it through the hotel reception, although we paid exactly the sum the receptionist mentioned, so it is more a disadvantage of a taxi system in the city than of the hotel itself.
Low velocity of internet connection. At the morning was noise of constriction near the hotel.
wery good yes
Clean, quiet, close to center(15 min), fair European 3 stars hotel
It 's good. It is not typical Russian hotel. The location is perfect.
Very helpful, friendly, English speaking staff, 10-15 mins walk to centre of town, with an excellent restaurant in the hotel and another right across the road. Clean, quiet, offstreet parking. We needed airconditioning when we were there - ended up upgrading to get it, but it was unseasonably hot during our stay.
Very friendly and helpful stuff, very substantial breakfast, a good location, not far from the historical city sights, but you need to take a bus to get to the city centre. Ask for a final bill before hand and check the prices in it, may be mistakes.
Location is in a perfect, quit place. Very freindly staff. Very good breakfast. The bed is too small for two. We had to share bathroom and toilet with one more room.
Good location, gentle stuff , good breakfast Poor internet connection
Quiet, english speaking and helpfull staff, free parking in the couryard, good internet. We needed two separate beds, but room had only one wide bad for two of us :(
It was a nice and neat place with friendly staff. The area it was located was very peaceful.